Excellent service from start to finish.
We can highly recommend Sheerwater Glass, our experience with them was straightforward and without issue. There was no pressure or rush to decide on anything. Steve was great in capturing what we wanted and giving us good advice. Paul and Dan who came to fit the windows were exceptional.
Customer in Berkshire
Posted on 11/03/2022
, work completed 22/02/2022
Recommended
Excellent work. Very happy.
The process from start to finish was excellent. From our initial enquiry through to the completion of the job. The job was to replace an existing window with a new Velux window. The work was carried out quickly and efficiently. We are extremely happy with the finished job.
Mark in Surrey
Posted on 01/03/2022
, work completed 25/02/2022
Recommended
Helpful staff good product
Always rely on sheerwater glass to deliver - never disappointed. Great people to deal with from inquiry to installation.
Customer in Surrey
Posted on 01/03/2022
, work completed 02/02/2022
Recommended
Self cleaning shower screen
We contacted the guys at Sheerwater glass looking for some help with a self cleaning shower screen - which sounds odd, however they came up with the goods, understood exactly what I wanted, had the product we needed and came round very promptly to measure up. Shortly thereafter they came back to fetch part of the frame to bond the new glass in and returned soon thereafter with the finished item. Really happy with the results. Sheerwater were highly efficient, very reasonably priced and a pleasure to work with. You get a strong sense of family business values which is rare these days.
Customer in Surrey
Posted on 16/02/2022
, work completed 27/01/2022
Recommended
Window Repairs.
I have used this company for installation of windows over fifteen years ago. Two gearboxes now renewed, this were carried out at a reasonable cost. I was kept up to date by Melanie and price agreed by her Manager Phil. Fitters Andy and Daniel carried out the work to a good standard and timely manner. Have recommended this company to two neighbours in the past who have had complete window replacements.
Customer in Surrey
Posted on 10/02/2022
, work completed 07/02/2022
Recommended
Replacement windows
Sheerwater Glass replaced the floor to ceiling windows and doors of our kitchen and living room. We were very happy with the whole procedure from the first visit to the installation which was carried out quickly and with the least inconvenience. We are very pleased with the finish and attention to detail and the chaps who did the installation worked without a break.
Customer in Surrey
Posted on 28/01/2022
, work completed 18/01/2022
Recommended
Customer service and workmanship both excellent
Sheerwater fitted a glass splashback in our kitchen. From the initial phone call through arranging dates for quotation and fitting, the level of service and communication was excellent. The fitting itself was done quickly and to a very high standard. Everyone at Sheerwater that we had contact with was courteous and professional. Highly recommended.
Richard in Surrey
Posted on 23/12/2021
, work completed 14/12/2021
Recommended
good work. Satisfied customer
We needed an old non-standard D/G panoramic window and surrounding frame and cill replaced. The sales staff were very helpful and professional and the job proceeded like clockwork. Installation was done cleanly, quickly and far less disruption than we expected. Highly recommended.
Tim in Surrey
Posted on 07/12/2021
, work completed 02/12/2021
Recommended
UPVC external door replacement
We are very pleased with our new door. Sheerwater Glass made the whole process easy from start to finish. The tradesman who fitted the door was a pleasure to deal with leaving every clean & tidy on completion. He even checked that we were happy with his work, understood how to operate the locks and gave us advice on how to keep the door looking good. I wouldn't hesitate to recommend this company for any work
Customer in Surrey
Posted on 10/11/2021
, work completed 05/11/2021
Recommended
Good around service
Shearwater Glass delivered on time and with no extra cost. The quality of the windows and doors is excellent and the two installers worked hard to ensure that the whole project was completed on time. The team at Shearwater have looked after us very well and I would definitely recommend them
Customer in Surrey
Posted on 06/09/2021
, work completed 03/09/2021
Recommended
Great all round service
Great service from start to finish. Ordering, supplying and fitting service excellent. Telephone enquiry and progress support excellent. Pleasant friendly personnel who did the installation who were tidy and careful. Great all round experience, will use again.
John in Surrey
Posted on 09/08/2021
, work completed 04/08/2021
Recommended
Door Handle Replacement
Great people to deal with. I'm always apprehensive of not being around when my elderly mother needs work on the house and I don't know the folk doing the work. However, with a long-established company like Sheerwater Glass it wasn't a problem. Quick and efficient assessment of the problem, part ordered and fitted a few days later. No fuss, no problems, just downright good service!
David in Surrey
Posted on 06/08/2021
, work completed 05/08/2021
Recommended
Great, good value, clean and professional craftsmanship
Sheerwater Glass experts came and measured up making some very helpful comments at that time. They clearly know their trade and we had used them some years earlier. The designs and plans arrived on time and were correct we signed them off and paid the deposit. The technicians came and completed the installation within a day, everything was properly fitted, working, and demonstrated to me. The technicians were very tidy and cleaned up after each piece of work. I would give them a great recommendation and would most certainly use them again.
Stephen in Surrey
Posted on 29/07/2021
, work completed 01/07/2021
Recommended
Had patio door replaced
Shearwater Glass were extremely efficient from beginning to end. Staff at Head Office kept us informed throughout. The 2 guys that installed the patio doors were on time, very tidy & completed work to a high standard. Have used Sheerwater Glass before & wouldn't hesitate to do so again.
John in Surrey
Posted on 18/06/2021
, work completed 24/05/2021
Recommended
Replacement of all windows in my house
Work carried out on time and as scheduled. Fitting was very efficient will little disruption, very pleased with the result.
Customer in Surrey
Posted on 15/05/2021
, work completed 07/05/2021
Recommended
Really Professional Work
I was in hospital the day the windows were installed leaving a relative in lieu. She was impressed with the work which was quite involved removing 3 large old windows and secondary double glazing on the first floor. Upon my return I was thrilled with the new windows and how clean and tidy it was. Cannot fault workmanship.
Customer in Surrey
Posted on 30/04/2021
, work completed 26/04/2021
Recommended
Great New Windows
We have just had five new aluminium windows fitted - the fitters were great and the product good, backed up by friendly, non-pushy sales staff and an efficient and pleasant back office. They are in addition to our recent back door also from Sheerwater and we will definitely use them again when needed.
Simon in Surrey
Posted on 24/04/2021
, work completed 07/04/2021
Recommended
Charming and professional
From the first exploratory visit to the final installation of my new porch, I was kept fully informed and options were explored. The final installation was completed ahead of schedule. The fitting team Stef and Andy left no mess and did a super job. Claire, in the office, was charming. I particularly liked the fact that the final payment was not expected until after the completion of the installation.
Jane in Surrey
Posted on 13/04/2021
, work completed 01/04/2021
Recommended
Window installation
Sheerwater Glass are efficient, professional and friendly. Kallum and Damien did the job in record time, working carefully and in a focussed way all day.
Brenda in Surrey
Posted on 12/03/2021
, work completed 08/03/2021
Recommended
Endorsement Reference
We had 2 Velux windows fitted. We received excellent service from the initial phone call, through to the Sales person, the surveyor and the two installation men. All the staff were very polite. We were kept up to date throughout the whole process and the windows were installed on the date agreed. We were amazed that the fitters had managed to install the windows without any damage to the current paintwork. They were very clean and tidy and respected our house. Overall we are very pleased with the service we received and have no hesitation in recommending this company.
Which? Trusted Traders Consumer
Posted on 02/03/2021
, work completed 10/12/2020
Recommended
Endorsement Reference
Back door to our garage replaced with a new timber door. Sheerwater called us to arrange a suitable appointment. They confirmed the date, time and the names for the guys who would be completing the work. They also estimated the length of time the work would take. The guys turned up on time and completed the work within the time advised. They were quick, efficient and tidy. We received a follow up call to confirm we were happy with the work and had no issues to report. Very happy with the whole experience.
Which? Trusted Traders Consumer
Posted on 02/03/2021
, work completed 15/12/2020
Recommended
Endorsement Reference
We needed to replace about 15 windows & our back door. The old windows were 25 plus year old uPVC & some Aluminium and they were old & tired; seals & hinges were failing. We researched the market looking for a genuine slimline uPVC product and Sheerwater Glass were the only ones we found in the area. The whole process was smooth from beginning to end. The Salesman was professional, non-pushy and very good at following up queries. The Surveyor was polite & thorough. The work took 2 fitters about 5 days to complete, they were hardworking, pleasant & professional. All in all we are very pleased with how it all went, and with our new Windows.
Which? Trusted Traders Consumer
Posted on 02/03/2021
, work completed 22/12/2020
Recommended
Endorsement Reference - A First Class Company.
We had 2 Velux windows fitted. We received excellent service from the initial phone call, through to the Sales person, the surveyor and the two installation men. All the staff were very polite. We were kept up to date throughout the whole process and the windows were installed on the date agreed. We were amazed that the fitters had managed to install the windows without any damage to the current paintwork. They were very clean and tidy and respected our house. Overall we are very pleased with the service we received and have no hesitation in recommending this company.
Mr & Mrs Franklin, Endorsement Reference
Posted on 21/01/2021
, work completed 10/12/2020
Recommended
Endorsement reference
Back door to our garage replaced with a new timber door. Sheerwater called us to arrange a suitable appointment. They confirmed the date, time and the names for the guys who would be completing the work. They also estimated the length of time the work would take. The guys turned up on time and completed the work within the time advised. They were quick, efficient and tidy. We received a follow up call to confirm we were happy with the work and had no issues to report. Very happy with the whole experience.
JK10, Endorsement Reference
Posted on 21/01/2021
, work completed 15/12/2020
Recommended
Endorsement Reference - New Windows & Door
We needed to replace about 15 windows & our back door. The old windows were 25 plus year old uPVC & some Aluminium and they were old & tired; seals & hinges were failing. We researched the market looking for a genuine slimline uPVC product and Sheerwater Glass were the only ones we found in the area. The whole process was smooth from beginning to end. The Salesman was professional, non-pushy and very good at following up queries. The Surveyor was polite & thorough. The work took 2 fitters about 5 days to complete, they were hardworking, pleasant & professional. All in all we are very pleased with how it all went, and with our new Windows.
R & L, Ashtead, Surrey
Posted on 21/01/2021
, work completed 22/12/2020
Recommended