Having recently moved into my new property, the upstairs toilet decided to stop flushing. I contacted Simon and an appointment was made for someone to visit in approximately a couple of weeks. Harry the young plumber arrived exactly on time (actually he was half an hour early). He changed the flush unit in the cistern which wasn’t easy as the bathroom is dated and connections had corroded with time. He was friendly, approachable and fixed the problem. Unfortunately, overnight a very slight leak developed from one of the connections but as soon as I contacted the company Harry immediately contacted me (within a couple of minutes) to arrange a time to come and resolve the problem. Again on arrival he was friendly, punctual and approachable. He had the issue resolved within 5-10 minutes and the toilet has been perfect since. I was so impressed with the company and Harry that I have them booked in to complete a boiler/heating check for me later this month.