Soak Bathrooms Rotherham

Cannot fault this company from calling in to look at products to work completed. Friendly, reliable, promised and delivered everything. Shout out to Sean and Harrison the fitters, fantastic service provided.

Soak stocks a range of quality bathroom products from trusted suppliers. A personalised service is given by a knowledgeable professional with regard to choices. Once decided the job is planned and costed in detail with three stepped payments: on ordering, on delivery & on completion. Soak's own fitters carry out the work with a promise that once started they won't leave a job unfinished. Our design was complicated in that the position of all the items was altered from previously, necessitating new pipework. Some walls and flooring had to be re-boarded. The work was carried out cleanly and any problems encountered were sorted without fuss. All staff were polite and helpful and it was a pleasure to host them. Soak's ethos, taking responsibility for the complete job, has made our experience totally pleasurable. We enjoyed excellent customer service throughout. We highly recommend them.

Shaun and Harrison did a great job installing my new bathroom. They were polite, efficient and tidy. Scheduled for 5 days they finished in 3 and a half. Everything they did was explained to me and they double checked I was happy with everything before they left. A first class job by Soak. I’d use again without hesitation. Joanna

Mike,in the showroom, was a pleasure to deal with showing us the different products with no sales pressure at all. Everything was arranged and the fitters arrived on time. Shaun and Harrison, the fitting team, arrived and put down covers and plastic to keep the place clean. They were very professional, polite, and worked 8.30 to 5 each day. They cleaned up after themselves each day. They easily sorted unforeseen problems with no fuss at all.We are delighted with our new bathroom. We would absolutely recommend Mike, Shaun and Harrison from Soak Bathrooms Rotherham.

I really can't praise these guys enough. We've just had a bathroom fitted and will definitely be going back to them for the other bathroom. When we booked a review, he came out, measured up and then took us (later) round the showroom, talking about the various options that were suitable for us. While he always offered advice and pointed out possible issues, the decision was always with us. A good example is the shower units, where he explained what was different between the 3 qualities and made the prices differences very clear, but left the decision entirely to us. Once we'd picked everything, he drew up plans and walked us through them (taking us round the showroom pointing out which items we'd selected for each element). We were then provided with a fully itemised list of what was being fitted and an estimate of the fitting costs and some ideas of what might cause the estimate to be too low (e.g. we needed to re-boarding done, but were warned this this is commonly required). We were given an estimated date and kept informed of whether we were going to start on that date or not. As it happened, they started a day later than planned, but no issues. The guys who did the fitting were brilliant. They turned up at 8:30 each day and kept at it (no sloping off at 3pm). They laid down mats, etc to keep dirt down and cleaned up each night before they left and explained what had been done that day. Friendly, professional and clearly very competent. 100% recommend them.

Used Soak 6 years ago for full bathroom, Did a brilliant job, they put everything together for you, giving options on colours and styles, Ben did a brilliant job fitting it, still looks like the day it was put in, Have a separate toilet that needed upgrading, Went into Soak showroom, Mike was there to help us with our choice, always willing to change things if not happy, Ben & team arrived on the day and once again 1st class workmanship. Thankyou !

Used Soak 6 years ago for full bathroom, Did a brilliant job, they put everything together for you, giving options on colours and styles, Ben did a brilliant job fitting it, still looks like the day it was put in, Have a sperate toilet that needed upgrading, Went into Soak showroom, Mike was there to help us with our choice, always willing to change things if not happy, Ben & team arrived on the day and once again 1st class workmanship, Thankyou !

My old bathroom was looking tired. The toilet wasn't always flushing correctly. Decided to have a completely new one. I wanted someone who could supply everything and install to a high standard, but not cost an arm & a leg. I had passed Soak Bathrooms many times over the years, so checked out the website. I worked on the theory if they were still in business after many years and were getting good reviews this would be my first port of call. I didn't go anywhere else. Mike was excellent, helped us decide want we wanted, my husband & I had different ideas. His design was just want we needed. I can't praise Ben and the installation team enough. A high standard of craftsmanship. I cannot find anything which isn't spot on. Every night everywhere was left clean & tidy, always a good sign of a professional approach to the task in hand.

The whole process from design, choice of materials and installation was faultless. I changed from a conventional bathroom to an electric shower (for environmental reasons) and to allow for greater accessibility. The existing walls, floor and ceiling were clad in paneling/vinyl tiles so no more decorating or tile cleaning. The sink and toilet were also renewed. The installation, carried out over 7 days, was as near to perfection as you could wish for. (Wonderful matching of the tile effect paneling.) The installation was carried out by Ben and Frankie- very friendly and respectful. This is my second week of use and I'm very happy with the layout designed by Mike.

Second time of using Soak because of the first class job they did on our downstairs bathroom a few years ago. Big thanks to Mike for the design ideas in an awkwardly shaped bathroom and a massive thanks for the expert workmanship by Ben on both jobs and Ben and Frankie on this one. Very professional. Would not hesitate to have again. Thank you.