Bathroom Refurb
Second time of using Soak because of the first class job they did on our downstairs bathroom a few years ago. Big thanks to Mike for the design ideas in an awkwardly shaped bathroom and a massive thanks for the expert workmanship by Ben on both jobs and Ben and Frankie on this one. Very professional. Would not hesitate to have again. Thank you.
Customer in South Yorkshire
Posted on 05/12/2023
, work completed 04/12/2023
Recommended
Amazing
Excellent customer service from Mike. He always greeted us with a smile and was so helpful and patient and gave us the best advice in choosing our new bathroom.We had a complete makeover with a fantastic walk in shower.The work started with the removal of the old bathroom suite and tiles. This was done by Ben and Franky. What an amazing job they made in keeping the dirt down and cleaning up at all times. Always friendly and very polite and they did a professional and excellent job fitting our new bathroom . Everything from start to finish was to a very high standard . We love our new bathroom and glad we chose Soak.Thank you to you all for making us very happy customers.
Customer in South Yorkshire
Posted on 04/12/2023
(Reviewer did not use service)
Recommended
Bathroom makeover
From our first visit to the showroom and discussing our options with Mike to the installation by Sean, Frankie and Harrison we were very impressed. Mike listened to what we wanted, advised us, but never pressured us. Everything was talked through before and during the installation. Even during the installation they listened to us and nothing was too much trouble. Sean and team made minimum mess but cleaned up after themselves every day. The standard of the products they offer, the service they provide and the quality of workmanship is very high. We have no hesitation in recommending this company.
Customer in South Yorkshire
Posted on 03/10/2023
, work completed 28/09/2023
Recommended
Bathroom renovation
From visiting the showroom and discussing my bathroom options with Mike to the installation team Ben, Harrison & Feankie the whole installation was first class. The equipment and skip were delivered on schedule and the installation team were on site for 7 days. Everything was explained as the work progressed and the team cleaned up after each day and were so polite with nothing too much trouble. Having had many renovations of the house I can highly recommend SOAK to anyone considering a bathroom makeover.
Customer in South Yorkshire
Posted on 19/09/2023
, work completed 19/09/2023
Recommended
Excellent en-suite replacement
A thoroughly professional project from start to finish. Great attention to detail at each stage of the work from design to completion of installation on schedule. An extremely thorough and reliable team who kept us updated with progress and always left the house tidy at the end of each day. Workmanship to the highest standard by a very hardworking and likeable team who we would unreservedly recommend.
Customer in South Yorkshire
Posted on 08/09/2023
, work completed 08/09/2023
Recommended
Brilliant service.
We had a full bathroom refit. The bath was removed and was replaced by a shower enclosure, the washbasin was repositioned. Excellent planning by Mike in the showroom. Sean and his team made a fabulous job of the refit. They kept us updated throughout the installation. We can’t express how happy we are with the result! It was lovely to be dealt with by such polite, professional and clean people. We feel that we have got good value for money and would highly recommend them.
Customer in South Yorkshire
Posted on 08/08/2023
, work completed 07/08/2023
Recommended
Excellent Service once again
We first used Soak Bathrooms 11 years ago when we had a full bathroom rip out & refit, they did an amazing job in a small space removing the bath and replacing with a lovely large shower. Recently had problem with our loo so went to see Mike at the Showroom who got everything sorted for us, today Sean + 2 other young men came and fitted it for us and has done an excellent job, also cleaned up the bit of mess made, they were all polite and very professional as is Mike at the showroom, the price was good too, I would have no hesitation in recommending Soak for all your bathroom needs, Thank you Soak 👍
Customer in South Yorkshire
Posted on 26/07/2023
, work completed 26/07/2023
Recommended
Great Job and very reliable.
This is the second time we have used Soak Bathrooms , last time was I’ve 13 years ago, we needed the bathroom redesigned so we had a shower cubicle fitted and reposition of the toilet, also removal and refitting of sink unit and storage cupboard. New wall panelling and flooring. The fitters Sean and Harrison were very professional and friendly and their work was done to a very high standard. They kept us informed during the installation and always told us what time they would arrive. They always made sure everything was cleaned up after each day. Thanks to them both. Trevor Armstrong.
Customer in South Yorkshire
Posted on 26/06/2023
, work completed 26/06/2023
Recommended
Shower
Wanted to get rid of our corner bath for years as shower was over it and it was becoming more difficult to climb in and out. We decided to go to a smaller firm to help their economy. It took quite a few months from ordering the shower unit to having it fitted but that was due to the times we live in and not the company's fault. Sean and Harrison arrived at 8.30 prompt and were getting on really well but had to stop when the base was found to have a hairline crack in it, not their fault. They subsequently came back a couple of days later and once again were proceeding really well but then found a dint in the frame, once again not their fault. It took a little longer than originally anticipated to get the work finished but I cannot fault the lads at all. They were clean and tidy, polite and hard working. I love my new shower unit and wish the lads well, a big thank you to all concerned. Would highly recommend Soak to anyone, very satisfied and happy.
Customer in South Yorkshire
Posted on 23/05/2023
, work completed 19/05/2023
Recommended
Very pleased
We had our en-suite completely re-fitted and the service was very professional from start to finish. Everything was carried out to the exact specifications and the results are just what I was hoping for. Sean and Harrison were not just good fitters but also patient with our dogs who wanted to get involved! Great job.
Customer in South Yorkshire
Posted on 10/05/2023
, work completed 09/05/2023
Recommended
Excellent bathroom makeover
We wanted to upgrade our bathroom but keep a couple of existing features. There was never any pressure or sales pitch to get us to change our minds. There was a vast choice of products. Friendly staff with excellent product knowledge were able to support us with choices and suggestions. Completely reliable - always did exactly what they said they would when they said they would. Did a great job with fantastic results. I would recommend without hesitation.
Customer in South Yorkshire
Posted on 22/04/2023
, work completed 20/04/2023
Recommended
Great Service and experience overall
From the initial Showroom with Mike to the finished article I cannot recommend enough. Lived to all expectations and more; a complete project service with piece of mind, no hidden costs and excellent craftsmanship. Ben and Shaun were a joy in their professionalism and knowledge in what we expected. They cleaned up after themselves every day and the young apprentice lads with them were very well mannered and did an excellent job. No sales pressure and great Ideas and visualisation planning from Mike. Excellent products we had everything replaced from a bare shell to what was over and above our expectations.
Customer in South Yorkshire
Posted on 10/04/2023
, work completed 23/01/2023
Recommended
Perfect work by a top class team
From going to the showroom and telling Mike what we were thinking of doing.....replacing a corner jacuzzi bath with a shower....we were dealt with in a friendly professional helpful manner. Mike made us think of things we had not considered eg space when leaving the shower so better to have a curved unit to Ben and Frankie removing / fitting the unit and advising on the colour of the seal which was much better than original option. Also, but very important, was how they cleaned up each day before they left. Would not hesitate to recommend this team to anyone.
Customer in South Yorkshire
Posted on 17/03/2023
, work completed 17/03/2023
Recommended
Fantastic new bathroom
Sean and Harrison have just completed a renovation of our outdated bathroom in 5 days. From our first visit to Soaks showroom to the finished work ,every aspect of the job was approached in a friendly helpful and professional manner. Every aspect was explained to us. The materials used are of the highest quality and the workmanship was amazing. Sean gave us helpful tips along the way too. They kept disruption to a minimum and cleaned up at the end of each day. I would recommend Soak, Sean and Harrison to anyone. You won't be disappointed if you choose Soak for your bathroom renovations. 5*+ in all areas from planning to completion and at a competitive price. Thank you Mike, Sean and Harrison.
Customer in South Yorkshire
Posted on 17/03/2023
, work completed 17/03/2023
Recommended
Punctual, polite, painstaking, punctilious professional perfectionists personified
Needing to update our old fashioned bathroom, take out the roll top bath and provide a walk-in shower and similarly update a separate toilet and washbasin, we searched the web and interviewed a number of different firms. From making first contact with Mike and Kev at the showroom to its completion, we have been delighted with our choice. Mike made a first visit to the house, asked what our thoughts were, came up with great suggestions and took all measurements, while we set a tentative date for when the work could start. We followed this up with a visit to the Rotherham showroom, chose the designs, colours and accessories we liked and then awaited drawings, a quote and a start date. This was soon to come and we immediately agreed terms. It was to take two weeks to complete once the date had arrived. In due course, Ben and his young assistant, Frankie, started off the work and were joined later by Sean and his assistant, Harrison. We could not fault any of their work, their work ethic or the tidiness of what at times could have been a very messy job. Nothing was too much trouble. We were kept in touch with progress and some helpful minor changes were made to suit the dimensions better. They worked as a very happy team and the results spoke for themselves. They always left the workspace clean and tidy. We are delighted with the finished work and would have absolutely no hesitation in recommending them.
Customer in South Yorkshire
Posted on 09/03/2023
, work completed 09/03/2023
Recommended
Fabulous work!
I had this company to do a total revamp of my bathroom due to a recommendation from a friend who's bathroom was stunningly altered by the Soak Installations team. I decided that I needed a shower instead of a bath and the advise and support given in the showroom was exceptional. The fitters started on the appointed day and worked quickly and efficiently. They ensured that workspace was tidy each day they left. What I particularly liked is that they explained what their plans were each day and showed me it all before they left. Sean's work was incredible. Very knowledgeable and paid attention to detail. He had Harrison working with him who is a trainee and he was an excellent trainer. Harrison is willing to do anything asked of him and told me that he is learning so much and loving the work! Both Sean and Harrison are efficient and hard working and I would be more than happy to have these 2 in the future doing work in my house I would recommend Soak all day, every day!
Customer in South Yorkshire
Posted on 07/03/2023
, work completed 07/03/2023
Recommended
Shower Room Upgrade
We chose SOAK Bathrooms because we were impressed by the care and attention to detail whilst we were in store planning and selecting our products. We updated our shower room to incorporate a low-rise shower tray, new toilet and sink with cabinet underneath and mirror cabinet above. All the work was carried out efficiently and quickly by the installers who worked very cleanly and tidily and also finished ahead of schedule and on budget. All the products look really great in our room and we are also impressed by the new wall panels installed instead of ceramic tiles. We would thoroughly recommend SOAK to anyone and are really pleased with our new shower room.
Paul in South Yorkshire
Posted on 26/02/2023
, work completed 13/02/2023
Recommended
New bathroom and ensuite
Our bathroom and ensuite both needed replacing. We chose Soak because we liked the products available and they provided a complete service. Mike advised on the design and answered our many questions. The installation took three weeks. Ben, Sean, Frankie and Harrison always turned up when they said they would and were polite, helpful and professional. Ben or Sean explained what they were doing each day and checked with us to make sure they understood our requirements. There were a couple of unexpected things - a leak under the old bath and an uneven floor - but they sorted these out without fuss. At the end of each day they tidied and swept up after themselves. We are really pleased with the end result.
Customer in South Yorkshire
Posted on 24/01/2023
, work completed 20/01/2023
Recommended
Excellent work
We have just had our bathroom completely refitted. From when we went to the showroom in Rotherham, to buying the components, to fitting we experienced an excellent service. Ben and Sean who came to do the work were prompt, they always arrived at the time they said, polite and professional. (And an added bonus, they always tidied up before they left) We are extremely pleased with the work carried out and would highly recommend them to anyone else.
Customer in Derbyshire
Posted on 22/06/2022
, work completed 21/06/2022
Recommended
Professional and friendly, clearly very experienced and competent.
The revamp of our en suite began with a discovery of historical leakage damage behind the old shower feed. This was rectified and the rest of the installation was completed to a high standard and in good time. For those interested in the technicalities, the team were very willing to explain procedures and progress. Where options of positioning etc were evident, they always consulted me, I would recommend them highly.
Customer in South Yorkshire
Posted on 30/04/2022
, work completed 30/04/2022
Recommended
Excellent work
Eight day job installing a new bathroom. Excellent workmanship. A couple of unexpected problems were dealt with quickly and efficiently. We were never left without a workable toilet. Extremely pleased with the new bathroom and very impressed by how neat, clean and tidy they were. Would highly recommend.
Customer in South Yorkshire
Posted on 13/04/2022
, work completed 13/04/2022
Recommended
Recommendation
We would highly recommend Soak Bathrooms in Rotherham. From the first visit to the showroom where Mike provided a detailed design for our bathroom helping us to choose new units that would fit and work for us at the same time, to coming out to complete the measurements everything went smoothly. We had to wait a few months for the installation but this only highlights how in demand they are. When the time came for our bathroom to be fitted Ben and Sean arrived and straightaway laid down carpet protection in the hall. They explained everything they would do and assured us we wouldn’t be without a toilet at any time. All throughout the fitting they kept us updated on progress. They cleaned up every day and left everything very tidy and also tidied up the garage after cutting tiles etc in there. They were very pleasant and friendly throughout and their work was top quality. We would be very happy to recommend them to family and friends.
Customer in South Yorkshire
Posted on 09/04/2022
, work completed 03/06/2021
Recommended
first class from start to end
Called into the showroom when passing to look for a new shower room from that visit we decided on soaks bathroom was told from the start it will be a few months before new units can be fitted ( found the waiting means they must be good). The day came for our new bathroom to be done the 2 fitters turned up and first thing covered the carpet to the bathroom and after a few questions, they began removing old units and cleaning all the time, very professional indeed. New units fitted and all the works carried out without any trouble we are very happy with the work carried out and the shower and units fitted when completed we did not have any cleaning up all done by the lads even cleaned the garage out ( used it for cutting wood etc ). So I will recommend Soak Bathrooms and the workmanship top quality so anyone thinking of a new bathroom please try Soaks you wont regret it thank you to the team Barrie and Wendy.
Customer in South Yorkshire
Posted on 02/03/2022
(Reviewer did not use service)
Recommended
A very professional job with outstanding results.
We have just had a new bathroom fitted by Soak bathrooms, and cannot recommend the company highly enough. The quality is excellent and all staff go above and beyond what is expected. Fitting was performed in a timely manner and the fitters were always respectful and courteous, and kept everything clean and tidy. We are extremely pleased with the finished bathroom and would like to extend our gratitude and compliments to all at soak for their hard work and dedication to customer satisfaction.
Karen in South Yorkshire
Posted on 21/02/2022
, work completed 21/02/2022
Recommended
Bathroom Refit
Soak bathrooms have done an excellent job in our bathroom. The finish is to a very high standard with good attention to detail. They have been very clean in the way they work and left the work area clean every night. If any problems they came and discussed it with you and told you which way they would sort it. I would recommend Soak Bathrooms to other people.
Customer in South Yorkshire
Posted on 22/01/2022
, work completed 21/01/2022
Recommended