Solar Gateway Ltd

With the surge in energy prices i thought i'd better get some contol of my future electrical supply costs. Read up on solar energy & read the reviews of installers from various sources. Contacted several companies for quotes & Solar Gateway stood out from the others - price & specification for the installation was very competitive. They started work at 8am 3 weeks later and were finished by 1pm leaving a neat & tidy jobsite. (installed & commissioned 10 panels, inverter, 2 batteries and wiring). 4 months later everything works fine & the performance has been as expected. Can't recommend Mark & the team highly enough

Mark was very helpful and was able to show us how much panels would expect to generate and estimated pay back time upfront. Installation was quick and the installers were very careful. We had a small problem with settings on the batteries that Mark was able to resolve quickly. Solar panels are generating as expected and wish we’d got them sooner. Mark very helpful throughout.

I have had 8 panels fitted on the roof and 8 on the garage, together with batteries and iboost connected to the immersion heater. The work was all neat, tidy and completed on time. All paperwork necessary for exporting electricity was received correctly. I am very pleased I decided to use Solar Gateway for my installation and would recommend Mark and his team.

We had quotes from 3 local companies but from the very first contact Mark from SG was the most knowledgeable and professional. He provided a competitive and comprehensive quote, no jargon, just facts and he was happy to answer our (numerous) questions. We felt confident that SG was the company for us. Following our discussions and Mark's recommendations we opted for 18 panels and 2 batteries. They were installed in just a few hours, the installation team were on time, friendly and courteous and left no mess. Mark was on site and he made sure we were happy with the equipment and he also talked us through downloading the app and how to use it. The app itself is great and allows us to monitor usage/generation to ensure we get the best out of the system. Mark has dealt with any follow up questions/queries promptly. A year after installation we are delighted with the system and pleased to say it is performing better than we expected with our electricity bills slashed. We would not hesitate to recommend Mark and his team at Solar Gateway

From initial contact through to completion of the work, Mark and his company provided excellent service. The discussions on our requirements, detailed quotation and scheduling of work were in depth and prompt. The installation was carried out ahead of time and the workmanship was first class. Mark kept in touch to ensure everything was working correctly and assisted us in dealing with our supplier in the transition.

I contacted Solar Gateway plus other highly rated local installers for a solar+battery installation quote (we wanted to use a local company). Mark called me within 24hrs of my email to discuss our needs and arrange a site visit (some companies did not even respond). The site visit took place within seven days (Mark arriving promptly) and the competitive quote and associated detailed report arrived within 24hrs of the site visit. The lead time between excepting the quote and the installation itself was surprisingly short. The installation was completed in half a day and in a very courteous, tidy and efficient manner by the whole team, with Mark himself hoovering up before taking me through the installation and how to use the associated App. Mark was always very pleasant and answered all our questions very openly/honestly and he furnished us with lots of extra information that helped us better understand such systems (advantages and limitations). Post installation questions were also promptly answered and both Mark and Alison kept us regularly updated until we were in receipt of all the paperwork for both the installation and SEG payments. Six months in and the equipment has been faultless, while the system App is far more useful than our smart meter! Mark and his team are a credit to the industry and I am more than happy to recommend Solar Gateway Ltd to others.

Excellent service throughout survey, fitting and after care of solar panels. I used Which Trusted Traders to find a firm to fit the panels. Solar Gateway is local to my region and have been delighted with the whole process. The costs were competitive (also based on the report in Which), I received all the necessary information in good time, and importantly Solar Gateway have been very responsive to my queries. I have already recommended Solar Gateway to several of my friends.

Mark and the team arrived promptly today and installed additional batteries to the system they installed last year. The service was exceptional and a real personal service. Nothing is too much trouble for theses guys. A pleasure to deal with.

Mark arrived and we discussed my requirements, he listened carefully and then offered alternatives, which made absolute sense, so we agreed on that system. At every stage we were kept informed, the scaffolding arrived Tuesday 3/5/23 and Mark and his Team arrived on Wednesday morning as agreed to complete the Install. Jamie the electrician was superb and offered alternative wiring routes, which were brilliant. Scott fitting the Panels did a excellent job, all were fitted and then the whole system, including the Iboost was powered. My 16 panels / Hybrid invertor / 6.4kw Battery storage / Iboost were installed and working, at around 3.30pm on Wed it was producing over 5KW and charging the batteries. The App was installed and I can now monitor the PV system. All this work was done professionally, with care and attention to detail and they cleaned away any rubbish etc. A superb service from Mark and his Team, my wife and I have no hesitation in recommending this Company.

An excellent business to deal with. A real personal touch and easy communications throughout. Mark from solar gateway came to give me a quote. Explained the solar panels, the batteries and how we could heat our hot water through an iboost system. Then showed us an app you get on your phone to monitor the electricity you are using, your battery levels and what you feed back into the grid to get reimbursed. All great products. I had several quotes in the Northumberland area and this was cheapest by a considerable amount. Installation was arranged for a day in December which on the day had to be rearranged due to high winds. The new date was arranged for the following week. Installation was quick and smooth everything installed in one day. Wires which need to be taken from the loft to the fuse box were hidden by the electrician behind walls and wardrobes. A very neat and clean job. The system has now been running for three months and we are very pleased with it. We have a south west facing roof and are pleased with what we produce. Yesterday in April we produced 32kwh. After what my family used during the day (4 people at home all day) we spent 3p and will be reimbursed £2.13. All in all very pleased with solar gateway and the products installed. Will and have recommended family and friends.