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Trusted Traders

Solar Gateway Ltd

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed
Profile thumb panels keighley

4.6

15 Reviews

About

Solar Gateway install quality Solar Panel Systems nationwide. We have a very high ethical code and our aim is to save customers money from rising energy costs at the same time providing green electricity. We supply quality equipment and tailor each system to the needs of the customer. We provide customers a detailed quotation which demonstrates the pay back times for the cost of the system and shows the future savings in electricity costs the system will generate.

Solar Gateway are MCS registered, Napit Registered and members of HIES consumer code.

What we do

  • Renewable energy

    • Solar water heating
    • Solar panels
    • Solar Panel Maintenance
    • Home energy analysis

Customer reviews

4.6
15 reviews
Customer Service
4.7
Quality
4.7
Value
4.5
Sort by
Not a good experience
Customer Service
Quality
Value
It started to go wrong the day after the install when the system was exporting the energy rather than using the battery - I chased for several day and was told they couldn't see why it was doing this so would have to send an engineer the next week. He didn't show up and there was no communication. So they tried again after another week. When he was an hour late I phoned and left a message to make sure he was coming and hadn't had an accident. After another 30 minutes I left a another message and an email. 2 hours late he showed up and I asked for some compensation for the system not working and being messed about but all they would offer was £100, and I accepted only if they fixed the system and had showed me proof it was working perfectly, otherwise I wanted it out and a full refund. It took an hour of changing and re-seating components, and re-routing cables to stop the strange signals the engineer was getting. After a few days I contacted the operations manager at Solar Gateway and asked where the £100 was, but they claimed they only said that because I refused to give the engineer access otherwise, and there was nothing wrong with the system nor had there ever been; he was unable to explain the hour of work... A month later on they are still unable to provide proof the system is working perfectly.. nor have they paid the £100 promised and now I'm considering legal action.
Customer in Greater Manchester09/10/2019
Very highly recommended
Customer Service
Quality
Value
Solar Gateway provided an excellent service from the initial quotation to the installation of our solar panels. Mark was very helpful in organising the work around our awkward schedule. The team who came to carry out the installation were professional and courteous. We are very pleased with the panels and are very happy to recommend Solar Gateway.
Mr and Mrs Simpson. Hexham, Northumberland.15/09/2019
Highly Recommended
Customer Service
Quality
Value
More than happy with the service from Solar Gateway, from start to finish. Getting a quotation (and having it explained) was easy, and the installation was arranged and then carried out quickly and without fuss. No cleaning up to do, which is always a bonus ! The only problem came with the app for viewing energy use (though I think that was more to do with my broadband), but they wouldn't leave until it was resolved. Very happy with the service, and wouldn't hesitate to recommend them.
Customer in South Shields05/09/2019
Great service and saving loads.
Customer Service
Quality
Value
Solar Gateway quoted, supplied and installed a great system on my house and handled a few difficulties with access for scaffolding without ant issues. Highly recommend Solar Gateway and Solar power generation.
Customer in Cambridgeshire25/08/2019
Solar panel and battery installation
Customer Service
Quality
Value
Good standard of work throughout and a good attitude whilst installing 13 solar panels and a substantial battery pack. Arrived at the appointed time with a roofer (not just a solar panel fitter and much better as a consequence) and an electrician who knew his way around green energy systems (many don't). Have already recommended their services to my mother!
Customer in West Yorkshire10/05/2019
My review
Customer Service
Quality
Value
A good friend of my recommended them to me. So I went by his referral. Had solar-panels installed, had a little setback as twice got rescheduled on the day at very short notice. But when they finally installed the Solar-panels, they were quick, professional and efficient.
ACCU01/04/2019
Highly recommend
Customer Service
Quality
Value
We had solar panels fitted by solar gateway, every part of the project was conducted by the workforce in a very professional manner. Mark the project manager was on site to make sure everything ran smoothly. I would highly recommend them to anyone thinking of having any similar work carried out.
Stephen Evans28/03/2019
Papworth
Customer Service
Quality
Value
Installation of solar panel system on domestic roof. Very professional service from quotation to installation and completion. I would definitely recommend Solar Gateway for a Quality, Reliable service.
Neil Pearson27/03/2019
Painless Solar.
Customer Service
Quality
Value
13 solar panels, appropriate wiring into house wiring and two storage batteries. They dealt with any issues that arose provided wiring diagram. App for my iPhone was downloaded, installed and explained. From first meeting they committed to my being a happy customer, and they achieved that. They have followed up to ensure I am happy that the system is fully functioning. From quote to sign off was a fortnight. They handled all official paperwork except signing onto my electricity suppliers website for FIT tarriff, which requires details customer holds and is private.
Drogerb18/03/2019
A pleasant experience, competently performed
Customer Service
Quality
Value
Installation of solar panels with battery storage
philipncl13/03/2019