Endorsed by Which?

Solitaire Plumbing and Heating Limited

4.8

32 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

A family run business established in 2013, growing from the director of the company to a team of 10+ engineers and office staff here to support you 24-7.
We install, maintain, service and repair Gas, LPG, Oil and air/ground source heat pumps domestic or commercial; we do it all. Bathrooms, kitchens & small building works we can give you a quotation for the project you need completed.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

Customer reviews

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4.8
32 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
A highly professional company
Customer Service
Quality
Value
I wanted my boiler serviced and my radiators rebalanced promptly, efficiently and without any fuss so I checked with Which? Trusted Traders. I decided to give Solitaire a try and I’m glad I did. The work was done quickly, no fuss, no mess and the approach from initial enquiry to completion was highly professional. Highly recommended.
Customer in Essex Posted on 06/10/2022 , work completed 05/10/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Boiler service and replacement fan, Aqualisia shower programmer and pump replacement
Customer Service
Quality
Value
Our first time using Solitaire and we were not let down. Great service friendly staff at the office dealing with your queries and issues with our home plumbing. Friendly installation staff, on time, clean and efficient. Work carried out leaving you confident that it has completed.
Terry in Essex Posted on 16/06/2022 , work completed 11/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
The Best of the Best ✈️
Customer Service
Quality
Value
If I left stars and every time these guys did me a job I would run out of them. From landlord gas safety certificates to putting in mum's tumble dryer, I’ve had many of the different staff turn off including Paul who runs the company & their work has been nothing short of on point. It’s actually a relief to have a company that can do such good work in the plumbing and gas industry without having to stress are they going to be available in six months time to do something else and then you end up with the bloke down the road doing 50% job just to get the thing done. And whatever they charge you, I’m sure they’re not the cheapest but they are no way the most expensive, and considering the service they bring to the table it is excellent value for money.
Customer in Essex Posted on 08/06/2022 , work completed 31/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Excelent workmanship in my new Bathroom
Customer Service
Quality
Value
I wanted a reasonable price that would be project managed at all stages. People who had used Solitaire before had said they where very good. Dan and Harry worked with due care of my house, leaving it tidy each day. The gutting, plastering, tiling, flooring and plumbing etc was performed by this team to a very high standard. They were helpful and hard working through out. I am a very pleased customer.
Customer in Essex Posted on 20/05/2022 , work completed 10/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Fantastic work and very responsive.
Customer Service
Quality
Value
We discovered a leak in our bathroom in the morning and after calling Solitaire they went out of their way to ensure that we had an engineer the same day to do remedial works. The engineer was polite and very effective and efficient and I can only praise him as well as the very accommodating office staff.
Klavs in Essex Posted on 09/02/2022 , work completed 24/01/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Courteous and Friendly
Customer Service
Quality
Value
As always, from telephone call to work done, the staff at Solitaire looked after us with politeness and understanding, we have no difficulty in recommending them to anyone.
Customer in Essex Posted on 29/11/2021 , work completed 26/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Oil boiler repair & service
Customer Service
Quality
Value
We recently had the above works carried out. The problem with our boiler proved not to be a straightforward one, however through the shared knowledge of Solitaire's engineers, everything was resolved and we were left with a fully functional boiler. We found both the on-site engineers and the office staff to be polite & courteous, with nothing being too much trouble. I will be happy to use this company again for any future works required.
Louise in Essex Posted on 17/11/2021 , work completed 09/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
A new boiler relocated from kitchen to loft and replacement shower bar.
Customer Service
Quality
Value
I would absolutely recommend Solitaire. They worked in my home for 4 days. During that time, they were punctual, conscientious and polite. I also had a new shower bar fitted and the old one removed. I felt that they went above and beyond to work with me to do this and the result in my bathroom is beautiful. I never feel great about having men working in my house but these guys were lovely. I felt totally comfortable with them there, I didn't have any mansplaining or patronising remarks at all, they were just very affable and friendly. The price was very competitive and I have already figured out the next job I would like them to do. They left the house in a clean and tidy state, leaving me with nothing to do except enjoy my lovely warm home. Thank you so much Solitaire.
Customer in Essex Posted on 15/11/2021 , work completed 11/11/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Attention to detail
Customer Service
Quality
Value
I spent a long time looking for a company that could undertake a full re-plumb of my 1930’s house. I chose Solitaire Plumbing and Heating Ltd for all the right reasons, cost (obviously), reputation and professionalism. The team arrived at the appointed time and have done everything I had hoped they would, and more. You may look elsewhere, but you probably won’t find better. The quality of their work gives me such confidence as I finish the refurb of my house.
Nigel in Essex Posted on 21/09/2021 , work completed 21/09/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Heating system
Customer Service
Quality
Value
We had our heating system renewed from a 20 year old free standing boiler to a combi boiler. The works to be carried out were given 5 days to complete. This was completed very efficiently within 4 days. We were very pleased with the standard of the work and quality and politeness of the tradesmen. Would definitely recommend them.
Peter in Essex Posted on 21/06/2021 , work completed 10/06/2021
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards