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Solitaire Plumbing and Heating Limited

4.8

37 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

A family run business established in 2013, growing from the director of the company to a team of 10+ engineers and office staff here to support you 24-7.
We install, maintain, service and repair Gas, LPG, Oil and air/ground source heat pumps domestic or commercial; we do it all. Bathrooms, kitchens & small building works we can give you a quotation for the project you need completed.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

Customer reviews

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4.8
37 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Great prompt service
Customer Service
Quality
Value
Solitaire attended on Monday 23 Jan to service our boiler. Unfortunately this could not be completed as there was a small leak inside the boiler itself and it required a new gasket. As promised, this part was ordered & successfully fitted by Wednesday morning. Fabulous prompt service, knowledgeable engineers who are happy to answer any other concerns. Would definitely use again & in fact, quoting for other work here already 👌
Customer in Essex Posted on 27/01/2023 , work completed 26/01/2023
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Excellent service replacing boiler
Customer Service
Quality
Value
So helpful regarding boiler broken, ordered new boiler on a Friday and fitted following Tuesday Helpful curtious and cleared up after work done Highly recommend
Customer in Essex Posted on 24/01/2023 , work completed 17/01/2023
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Gas Boiler Replaced
Customer Service
Quality
Value
Good job. Some delays happened because materials from 3rd party did not arrive. Solitaire kept us fully informed and arranged alternative parts
Customer in Essex Posted on 11/11/2022 , work completed 10/11/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. We will try harder to get 5 stars next time around. Kindest regards
Annual boiler service
Customer Service
Quality
Value
Excellent work. Thorough, quick and tidy, didn't make the job more complicated than necessary. Office telephoned to say that, owing to an emergency callout, the engineer might be delayed. In the event, only around 15 minutes after the scheduled appointment time. Price as quoted. Scott (who was extremely courteous and helpful) gave me useful information about the boiler setting which no other engineer has mentioned in my many, many years of having boilers serviced!
Customer in Essex Posted on 07/11/2022 , work completed 31/10/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Boiler repair
Customer Service
Quality
Value
Very helpful and friendly staff. We are going to use there boiler homecare cover as they did a great job for us. Nigel
Customer in Essex Posted on 27/10/2022 , work completed 20/10/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. Kindest regards
A highly professional company
Customer Service
Quality
Value
I wanted my boiler serviced and my radiators rebalanced promptly, efficiently and without any fuss so I checked with Which? Trusted Traders. I decided to give Solitaire a try and I’m glad I did. The work was done quickly, no fuss, no mess and the approach from initial enquiry to completion was highly professional. Highly recommended.
Customer in Essex Posted on 06/10/2022 , work completed 05/10/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Boiler service and replacement fan, Aqualisia shower programmer and pump replacement
Customer Service
Quality
Value
Our first time using Solitaire and we were not let down. Great service friendly staff at the office dealing with your queries and issues with our home plumbing. Friendly installation staff, on time, clean and efficient. Work carried out leaving you confident that it has completed.
Terry in Essex Posted on 16/06/2022 , work completed 11/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
The Best of the Best ✈️
Customer Service
Quality
Value
If I left stars and every time these guys did me a job I would run out of them. From landlord gas safety certificates to putting in mum's tumble dryer, I’ve had many of the different staff turn off including Paul who runs the company & their work has been nothing short of on point. It’s actually a relief to have a company that can do such good work in the plumbing and gas industry without having to stress are they going to be available in six months time to do something else and then you end up with the bloke down the road doing 50% job just to get the thing done. And whatever they charge you, I’m sure they’re not the cheapest but they are no way the most expensive, and considering the service they bring to the table it is excellent value for money.
Customer in Essex Posted on 08/06/2022 , work completed 31/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Excelent workmanship in my new Bathroom
Customer Service
Quality
Value
I wanted a reasonable price that would be project managed at all stages. People who had used Solitaire before had said they where very good. Dan and Harry worked with due care of my house, leaving it tidy each day. The gutting, plastering, tiling, flooring and plumbing etc was performed by this team to a very high standard. They were helpful and hard working through out. I am a very pleased customer.
Customer in Essex Posted on 20/05/2022 , work completed 10/05/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards
Fantastic work and very responsive.
Customer Service
Quality
Value
We discovered a leak in our bathroom in the morning and after calling Solitaire they went out of their way to ensure that we had an engineer the same day to do remedial works. The engineer was polite and very effective and efficient and I can only praise him as well as the very accommodating office staff.
Klavs in Essex Posted on 09/02/2022 , work completed 24/01/2022
The trader replied (on 26/10/2023)
Thank you so much for taking the time to leave such a lovely review and we really appreciate your custom. I'll pass on your kind comments to our engineers. Kindest regards