Endorsed by Which?

Soti Move LTD

5.0

82 Reviews

Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Welcome to Soti Move LTD – your trusted family-run removal and clearance service in London. As a licensed and fully insured company, we specialise in stress-free removals with a professional touch.

Our Mission
Our mission is simple: to provide a top-notch removal and clearance service that exceeds expectations. With a focus on professionalism and a friendly touch, we aim to make your experience with us as smooth as possible.

Our Commitment
Licensed and Insured: Environment Agency licensed and fully insured for your peace of mind.
Customer Trust: Ranked 9th out of 109 on Trustpilot in the Delivery Company category, with over 475 positive reviews across platforms.

Achievements
Milestones: Over 136,781 miles driven, 3,156 jobs completed, and rated Excellent on TrustPilot based on 191 reviews.

Join Soti Move
Experience excellence in removals – where every mile and every job is handled with care. Choose Soti Move LTD for your next stress-free move.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • Waste Disposal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
First class removal
Customer Service
Quality
Value
Soti Move carried out our move from London to Newcastle Upon Tyne. The team, Andrey, Arthur and Armands, were brilliant from start to finish. Andrey communicated with us regularly throughout the process to ensure our needs were met. He accurately calculated how much packaging and boxes we needed, and the teams arrived on time to collect and deliver our furniture & boxes. We were highly impressed by the quality, care and efficiency with which Andrey and the team wrapped, boxed, handled and transported our fragile furniture as well as the larger items. There was not a scratch or any damage at all to any item. We chose Soti Move based on the excellent Which? reviews, and we are so happy we chose them. They are amazing!!
Customer in Tyne and Wear Posted on 04/11/2024 , work completed 30/10/2024
Excellent House Removal
Customer Service
Quality
Value
I could not recommend Andrey and the Soti team more highly. His team carried out my sister’s house move 3 years ago and we were all so impressed by the efficiency, professionalism and level of care the team put into their work that they were the only people I wanted to trust with my own move. The team are kind, warm and very sensitive to the fact that moving house is an incredibly stressful and emotional time in someone’s life. They show nothing but respect to you as a client and handle all possessions with genuine care. The team carried out a full packing and removal service for me taking everything from London to a storage unit in Kent. They are clearly dedicated to providing excellent customer service and I will be using them as soon as I’m ready for part 2 of my move.
Customer in Greater London Posted on 25/10/2024 , work completed 24/10/2024
Made our move extremely smooth
Customer Service
Quality
Value
Soti is a small, family-run company but boy, they deliver! We moved from a flat to a house in June this year and Soti Move made the entire relocation very effective and smooth. On all steps of this otherwise stressful process we were assured by the professionalism and experience of Andrey and his team. We were astonished at the speed of both packing and moving our possessions but at the same time we never had to worry about anything being damaged (and indeed not a single item was broken during the move!). The team was also helpful and proactive when navigating any stumbling blocks (i.e. narrow doorways or blocked passageways). What's most important: the initial quote was spot on and there were no unpleasant surprises (i.e. additional, unexpected charges) when paying the final invoice. As the matter of fact we were reimbursed for all the materials we didn't use. Additionally Andrey offered to collect all the empty boxes few weeks after the move, once we unpacked all our things - this sustainable move allows also to provide lower cost service to public sector institutions (i.e. schools) which we were more than happy with! All in all, Soti Move made the stressful experience very bearable and we truly felt we were in safe hands. We will use them in the future if we ever have to move again and I wholeheartedly can recommend this service to others.
Customer in Greater London Posted on 04/10/2024 , work completed 14/06/2024
Exceptional Moving Experience with Soti Move: Expertise Meets Genuine Care
Customer Service
Quality
Value
I recently used Soti Move for my house relocation, and I can confidently say they provided the best moving service I've ever experienced. Their combination of genuine care and extensive experience set them apart from any other moving company I've used. Highlights: Weather-Ready Professionals: Despite rainy conditions, the team came prepared with rugs and set up a system to prevent wet feet from entering the house. This level of foresight and care for our property was impressive. Expert Handling: They demonstrated exceptional skill in wrapping and protecting our belongings. Notably, they moved challenging items like our large TV, bed, sofa, and a sizeable craft table with remarkable professionalism. The result? Zero damage - not even minor scuffs. Above and Beyond Service: They offered help with tasks not originally included in the service. Provided additional supplies we hadn't anticipated needing. Showcased creative problem-solving skills for tricky moving situations. Generous Staffing: They brought more people than necessary, ensuring the move was completed efficiently and with great care. Proactive Communication: The team offered valuable advice before the move, helping us prepare effectively. What truly sets Soti Move apart is their genuine care combined with their clear wealth of experience. Every interaction demonstrated their commitment to providing a smooth, stress-free move.
Customer in Greater London Posted on 29/09/2024 , work completed 26/09/2024
Fast and professional movers
Customer Service
Quality
Value
I booked Soti to move from South London flat to a home in East London. It was a short notice move (1 week) but after I sent a video detailing my stuff and a note that I had a few items to collect at a nearby address, Soti Move were able to generate an affordable quote quickly. On the moving day the team were prompt and professional, clearing the property with care in a few hours. They went straight to the new address and unloaded, finishing the job very quickly. They were attentive and professional and moved items into all the correct spaces. I would not hesitate to use their services again. 10/10 would recommend.
Customer in Greater London Posted on 11/07/2024 , work completed 10/07/2024
The trader replied (on 16/07/2024)
Hi! Thank you for lovely review and for trusting Soti Move. I wish you all the best in a new home. Best Wishes Andrey Soti Move
Our go-too movers
Customer Service
Quality
Value
Andrey and the Team have assisted us through a move into a temporary home and then onwards to our final home when our purchase fell through. This meant assisting us with packing and a move to storage as well as into temporary accommodation before our final move to our new house. They are simply amazing from start to finish and made a very stressful time much, much easier. Both Andrey and Arthur personally oversea the whole process and treat our belongings like they are there own - such a professional service and just great guys to have on the day of such a big move. We cant recommend them enough and would highly recommend them to anyone - we we're recommended them by a friend and I can see why they get so many referrals.
Customer in Greater London Posted on 08/07/2024 , work completed 05/07/2024
The trader replied (on 16/07/2024)
Hi! It has been a pleasure to help and to be part of your family journey. I wish you all the best in your new home and see you soon :) Best wishes Andrey and Soti Team
Excellent Service! Efficient, helpful, kind and professional service
Customer Service
Quality
Value
Andrey and the Soti team were brilliant in helping us move. Took the stress out of our moving day! Arranging the move with them was very easy. Andrey helped us estimate the number of boxes we'd need, gave us very helpful advice on packing and arranging parking, they were also proactive in suggestion/mentioning things that might be helpful that we we hadn't thought of. When they arrived on the day they were efficient and professional, putting us at ease for the move. They communicated with us throughout the day to make sure things were going where they needed, including into some hard to access areas (for example moving a sofa up narrow stairs), and were flexible, friendly, and personable throughout. They also did an excellent job of taking apart and reassembling some large pieces of IKEA furniture. All in all they did an excellent job which came in as quoted. I would highly recommend them (and in fact already have).
Customer in Greater London Posted on 19/03/2024 , work completed 13/03/2024
Genuine kind, helpful and efficient service
Customer Service
Quality
Value
We booked Soti for a house move to Whitstable, we vastly underestimated how much stuff we had. Andrey packed his van and told us not to worry, he had another truck which meant we were able to carry out our move without a hitch. This was no mean feat on a very rainy day while my toddler and me (8 months pregnant) sat in the car unable to help. We did pay a bit extra but all in all, it was very reasonable especially as it was my fault that I had not taken Andrey's advice of providing a video. Can't reccomend highly enough.
Customer in Kent Posted on 08/03/2024 , work completed 01/03/2024
Fantastic Service
Customer Service
Quality
Value
We recently used Sotimove for a move from London to Cambridge, including their packing service, having seen them consistently recommended online. The whole process went perfectly – we couldn't have asked for a better service. The price that Andrey quoted was very reasonable and he went to the extra effort of looking up our address on Google Maps to check access. They packed up all our furniture in a few hours the day before the move, and moving day itself went quickly and smoothly, including unpacking. Communication was excellent throughout and the crew were kind and friendly. We highly recommend Sotimove and would certainly use them again.
Customer in Cambridgeshire Posted on 03/03/2024 , work completed 23/10/2023
Great work and very helpful team
Customer Service
Quality
Value
Andrey and his team from Soti moved my daughter to her new flat in London this week, plus moving some of the contents to Oxfordshire. They did an excellent job, particularly in disassembling and reassembling lots of ikea furniture! The move was accomplished very efficiently and quickly and the team were very friendly and helpful.
Customer in Oxfordshire Posted on 17/01/2024 , work completed 15/01/2024