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Endorsed by Which? Trusted Traders

South West Heating Solutions Ltd

Profile thumb swh logo aw

157 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


If you want a simple, efficient and controllable way to heat your home, you couldn’t make a better choice.

Here at South West Heating, we’ve helped more than 3,000 homeowners across the South West to have warmth, whenever they want it – and to save money on their heating bills at the same time.

It’s no accident that we recommend ELKAtherm radiators which are A++ Rated. Months of research led us to Germany, where, for over 60 years, ELKAtherm engineers have painstakingly tested every element, by hand. Quite simply, we believe they’re the best electric radiators in the world.

And like ELKAtherm, we understand that details make all the difference.

So you’ll receive a personalised design, tailored to your lifestyle, home and insulation type – and as a Which? Trusted Trader, there’ll be no hard sell. Simply let us know when you’re ready, and we’ll install your heating in a single day, leaving no mess.

If you have any questions, however small, please do contact us.

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Electricians

    • Electrical installations
    • Electric Showers
    • Electrical emergency services
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Rewiring
  • Smart Homes

    • Automated heating and air conditioning
    • Home automation
  • Asbestos surveying

  • Waste Disposal

  • More Services

    • storage heaters
    • water heating
    • sun amp

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

157 reviews
Customer Service
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This is a super-helpful company
Customer Service
When, in midwinter, we couldn’t make our electric radiators connect to the app that controls them we faced a pretty cold night but Neil at Southwest heating Solutions came to the rescue - even though it was out of hours. He is super-knowledgable about electric heating (and a really nice guy too) and after diagnosing the fault and patiently guiding us in resetting the control system we are now cosy once again. Thank you Neil - a great job well done.
Roger in Dorset Posted on 14/12/2021 , work completed 14/12/2021
The trader replied (on 16/12/2021)
Thanks so much for this great review! I'm so glad Neil was able to help and make sure you were you didn't have to suffer the cold. Have a wonderful Christmas. Warm wishes from SWHS.
New radiators!
Customer Service
Over years of rental places, I’ve experienced no heating, rubbish night storage heaters and generally cold places! So when I got my place I knew that those electric heaters needed to go!! I’ve waited 4 months since ordering but I’m so pleased with the end result! Is it sad to be so excited over radiators? Massive thanks to South West Heating!!
Customer in Cornwall Posted on 06/12/2021 , work completed 01/12/2021
The trader replied (on 16/12/2021)
Thanks for your lovely comment. I think those lovely, coloured radiators were so worth the wait and look fantastic in your home! Have a wonderful Christmas! Warm wishes from SWHS.
Repair to heater.
Customer Service
I rang SWT soon after 0900 on morning of 11th December, and within 2 hrs Neil had rung me from his car whilst travelling. We were unable to fix the problem as he had hoped, so Neil located the necessary part and within a further 3 hrs had effected the repair. Being as I live approximately 150 ml from Redruth I consider this to be excellent service. I was treated with friendliness on the phone and as a valued customer, nothing seemed too much trouble, would certainly recommend SWTC.
Customer in Somerset Posted on 18/12/2020 , work completed 11/12/2020
The trader replied (on 22/01/2021)
Thank you for your lovely review, so happy we could help. Warm wishes from the team at SWHS.
Fantastic Service
Customer Service
Moving into a lovely new house is a wonderful experience until at 4:45pm on the Friday of the move your discover the wonderful heating system doesn’t work. It transpired the Wi-Fi control box had been mistakenly thrown away by the previous occupant. I contacted SWH as they installed the system for their help, bearing in mind I am not a registered customer of theirs. By 8pm Neil has located a replacement control box called me and arranged for me to collect from an engineer on their day off at 9am on Saturday. Installed with ease after excellent instructions from Neil during a 70 minute telephone conversation with him, also on his day off. All radiators configured and a warm house less than 24 hours after the problem was identified. Technical help = excellent, customer service = excellent, satisfied customer = priceless. Thank you SWH, you have gained another satisfied customer.
Customer in Cornwall Posted on 14/11/2020 , work completed 14/11/2020
The trader replied (on 27/11/2020)
Thank you for your wonderful review, we are always happy to help when we can. Enjoy your new warm home. Warm wishes from the SWHS team.
Professional and Excellent Work
Due to COVID 19 I have had to wait for my order to be executed and completed. It was worth the wait. The engineers arrived promptly and were very friendly and cheerful. They installed 2 heaters and took the old ones away. They worked quickly and efficiently, left no mess, vacuumed and left everything tidy. I was most impressed. I was given a “tutorial” on how to work the heaters. (Joe was very patient)! Both heaters look excellent. I am delighted with them and look forward at last to be cosy and warm. Should I need any help in the future, they would be very willing to comply. I would recommend this firm to anyone who needs new heating in their home. Thank you so much.
Wendy. Cornwall - 09 09 20. Posted on 09/09/2020 (Reviewer did not use service)
The trader replied (on 19/11/2020)
Thank you for your wonderful review Wendy. We're so happy to hear how pleased you are with your new system and the service you received. Warm wishes from the team at SWHS.
Great help
Customer Service
Jordan was brilliant on the occasions I called him for help setting up my heating. He Went through the whole process with me explaining what to do and what to change. Now I have everything set up & couldn’t be more grateful to him! He was a great help!!
Customer in Cornwall Posted on 04/03/2020 , work completed 03/03/2020
The trader replied (on 06/03/2020)
Thanks for your lovely review, so pleased to hear how happy you are with the service you have received and how your radiators are working. Warm wishes from the team at SWHS.
Great team
Customer Service
This is the second time I've used SWHS and would happily do so again. This home is a holiday let and the company have worked with me to install the system at a time when it causes minimum disruption to my guests, thank you. The fitting team Joe and Shaun arrived promptly and were both friendly and helpful. They were thoughtful about the impact of retro fitting the system into my home and made every effort to minimise the damage. They both were knowledgeable about the product. They took all the time needed to help explain to me how to use it when it was installed. Having had this system before I can say how useful I found the wi-fi operated radiators. Being able to control your heating from an app was great when we spent time away but wanted it warm for our arrival.
Vanessa, Cornwall Posted on 03/09/2019 , work completed 03/09/2019
The trader replied (on 18/09/2019)
Thanks so much for your wonderful review and recommendation Vanessa. So pleased to hear how positive your experience was and how happy you are with the system. Warm regards from the SWHS team.
Brilliant job.
Customer Service
Extremely happy I had 1 large heater in my lounge and a towel rail in the bathroom, they're both very stylish. Joe very friendly, professional and couldn't have been more helpful. The living room heater is programmable and I was shown how to do this, very impressed as to how you can set this and it's easy. This will make my heating suited to when I'm at home or out (when I will use less) makes it so much more economical than my last old night storage heaters. The bathroom heater will not only keep the room warm, but my towels too. I truly am absolutely delighted. A very happy customer and thoroughly recommend SWHS. Thank you so much.
Kim, Cornwall Posted on 27/08/2019 , work completed 27/08/2019
The trader replied (on 16/10/2019)
Many thanks for your wonderful review and recommendation Kim, we're very happy to hear how pleased you were with the whole process. Warm wishes from the team at SWHS.
A1 job
Customer Service
So happy I made this decision - heat now available when & where needed. House as warm as toast & no longer is money wasted heating unnecessary areas.
Sarah, Devon Posted on 06/08/2019 , work completed 06/08/2019
The trader replied (on 13/11/2019)
Thanks for your fab recommendation and review Sarah. Very happy to here how pleased you are with your new system. Warm wishes from the team at SWHS.
2 efficient, friendly fitters.
Customer Service
Joe and Sean arrived before the official time and completed the job within 3 hours, rather than the expected 4. They worked so well as a team removing the old storage heaters, fitting the new ELKatherm heaters and clearing up as they completed one area. any queries were swiftly dealt with. The weather is currently too hot to try out the new system, but I am sure I will be feeling super cosy in the autumn. Thanks again very much
Alison, Somerset Posted on 25/07/2019 , work completed 25/07/2019
The trader replied (on 11/09/2019)
Great to hear how smoothly the job went. Thanks so much for the review and recommendation. Warm wishes from the team at SWHS.