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Trusted Traders

South West Heating Solutions Ltd

Profile thumb swh logo aw

4.8

154 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

If you want a simple, efficient and controllable way to heat your home, you couldn’t make a better choice.

Here at South West Heating, we’ve helped more than 3,000 homeowners across the South West to have warmth, whenever they want it – and to save money on their heating bills at the same time.

It’s no accident that we recommend ELKAtherm radiators. Months of research led us to Germany, where, for over 60 years, ELKAtherm engineers have painstakingly tested every element, by hand. Quite simply, we believe they’re the best electric radiators in the world.

And like ELKAtherm, we understand that details make all the difference.

So you’ll receive a personalised design, tailored to your lifestyle, home and insulation type – and as a Which? Trusted Trader, there’ll be no hard sell. Simply let us know when you’re ready, and we’ll install your heating in a single day, leaving no mess.

If you have any questions, however small, please do contact us.

Warmest regards,

Neil d'Arcy-Roden
MD

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Electricians

    • Electrical installations
    • Electric Showers
    • Electrical emergency services
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Rewiring
  • Smart Homes

    • Automated heating and air conditioning
    • Home automation
  • Asbestos surveying

  • More Services

    • electric heating
    • storage heaters
    • german heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
154 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Fantastic Service
Customer Service
Quality
Value
Moving into a lovely new house is a wonderful experience until at 4:45pm on the Friday of the move your discover the wonderful heating system doesn’t work. It transpired the Wi-Fi control box had been mistakenly thrown away by the previous occupant. I contacted SWH as they installed the system for their help, bearing in mind I am not a registered customer of theirs. By 8pm Neil has located a replacement control box called me and arranged for me to collect from an engineer on their day off at 9am on Saturday. Installed with ease after excellent instructions from Neil during a 70 minute telephone conversation with him, also on his day off. All radiators configured and a warm house less than 24 hours after the problem was identified. Technical help = excellent, customer service = excellent, satisfied customer = priceless. Thank you SWH, you have gained another satisfied customer.
Customer in Cornwall Posted on 14/11/2020 , work completed 14/11/2020
Professional and Excellent Work
Due to COVID 19 I have had to wait for my order to be executed and completed. It was worth the wait. The engineers arrived promptly and were very friendly and cheerful. They installed 2 heaters and took the old ones away. They worked quickly and efficiently, left no mess, vacuumed and left everything tidy. I was most impressed. I was given a “tutorial” on how to work the heaters. (Joe was very patient)! Both heaters look excellent. I am delighted with them and look forward at last to be cosy and warm. Should I need any help in the future, they would be very willing to comply. I would recommend this firm to anyone who needs new heating in their home. Thank you so much.
Wendy. Cornwall - 09 09 20. Posted on 09/09/2020 (Reviewer did not use service)
The trader replied (on 19/11/2020)
Thank you for your wonderful review Wendy. We're so happy to hear how pleased you are with your new system and the service you received. Warm wishes from the team at SWHS.
Great help
Customer Service
Quality
Value
Jordan was brilliant on the occasions I called him for help setting up my heating. He Went through the whole process with me explaining what to do and what to change. Now I have everything set up & couldn’t be more grateful to him! He was a great help!!
Customer in Cornwall Posted on 04/03/2020 , work completed 03/03/2020
The trader replied (on 06/03/2020)
Thanks for your lovely review, so pleased to hear how happy you are with the service you have received and how your radiators are working. Warm wishes from the team at SWHS.
Great team
Customer Service
Quality
Value
This is the second time I've used SWHS and would happily do so again. This home is a holiday let and the company have worked with me to install the system at a time when it causes minimum disruption to my guests, thank you. The fitting team Joe and Shaun arrived promptly and were both friendly and helpful. They were thoughtful about the impact of retro fitting the system into my home and made every effort to minimise the damage. They both were knowledgeable about the product. They took all the time needed to help explain to me how to use it when it was installed. Having had this system before I can say how useful I found the wi-fi operated radiators. Being able to control your heating from an app was great when we spent time away but wanted it warm for our arrival.
Vanessa, Cornwall Posted on 03/09/2019 , work completed 03/09/2019
The trader replied (on 18/09/2019)
Thanks so much for your wonderful review and recommendation Vanessa. So pleased to hear how positive your experience was and how happy you are with the system. Warm regards from the SWHS team.
Brilliant job.
Customer Service
Quality
Value
Extremely happy I had 1 large heater in my lounge and a towel rail in the bathroom, they're both very stylish. Joe very friendly, professional and couldn't have been more helpful. The living room heater is programmable and I was shown how to do this, very impressed as to how you can set this and it's easy. This will make my heating suited to when I'm at home or out (when I will use less) makes it so much more economical than my last old night storage heaters. The bathroom heater will not only keep the room warm, but my towels too. I truly am absolutely delighted. A very happy customer and thoroughly recommend SWHS. Thank you so much.
Kim, Cornwall Posted on 27/08/2019 , work completed 27/08/2019
The trader replied (on 16/10/2019)
Many thanks for your wonderful review and recommendation Kim, we're very happy to hear how pleased you were with the whole process. Warm wishes from the team at SWHS.
A1 job
Customer Service
Quality
Value
So happy I made this decision - heat now available when & where needed. House as warm as toast & no longer is money wasted heating unnecessary areas.
Sarah, Devon Posted on 06/08/2019 , work completed 06/08/2019
The trader replied (on 13/11/2019)
Thanks for your fab recommendation and review Sarah. Very happy to here how pleased you are with your new system. Warm wishes from the team at SWHS.
2 efficient, friendly fitters.
Customer Service
Quality
Value
Joe and Sean arrived before the official time and completed the job within 3 hours, rather than the expected 4. They worked so well as a team removing the old storage heaters, fitting the new ELKatherm heaters and clearing up as they completed one area. any queries were swiftly dealt with. The weather is currently too hot to try out the new system, but I am sure I will be feeling super cosy in the autumn. Thanks again very much
Alison, Somerset Posted on 25/07/2019 , work completed 25/07/2019
The trader replied (on 11/09/2019)
Great to hear how smoothly the job went. Thanks so much for the review and recommendation. Warm wishes from the team at SWHS.
Excellent works.
Customer Service
Quality
Value
The engineers arrived on time and were very polite and courteous. They fitted the heaters very efficiently and made sensible suggestions as to position, ducting etc and showed us how to set up the timers on the heaters with suggestions as to the best settings. The flat was left extremely clean and tidy. We would certainly recommend South West Heating.
Hilary, Devon Posted on 16/07/2019 , work completed 16/07/2019
The trader replied (on 11/09/2019)
Thanks so much for your review and recommendation Hilary. So pleased to hear how happy you were with everything. Warm wishes from everyone at SWHS.
Professional, hard working and very tidy.
Customer Service
Quality
Value
This was the second stage of our installation. We had the upstairs done late last year. Downstairs was a bigger job as they had to remove our very old storage heaters. They worked hard to ensure the disruption was kept to a minimum and that the additional decorating (if needed) would be hassle free. There was a problem with one of the new heaters connecting to the phone app but they worked it out, replacing a part in one of the heaters. They did not leave until they were sure we were happy and everything was working. There was no mess left behind. We have already seen a drop in our energy costs from moving to these radiators. Phil.
Philip, Cornwall Posted on 11/07/2019 , work completed 11/07/2019
The trader replied (on 11/09/2019)
Thank you for your review and recommendation Philip, so happy to hear how pleased you were with the service you received on the completion of your installation. Warm regards from the team at SWHS.
Finally warm
Customer Service
Quality
Value
We live in a grade 2 listed building. We have limited heating in a large kitchen and we could not add any further radiators to your system. We had two of South West Heating's radiators fitted and we are now warm in the kitchen for the fist time. The fitting was very fast and the workers cleaned up after the work. Very happy.
Chris, Cornwall Posted on 10/06/2019 , work completed 10/06/2019
The trader replied (on 25/07/2019)
Many thanks for your recommendation Chris, so happy to hear how happy you are with the service we provided. Warm wishes from the team at SWHS.