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South West Plumbing Services Ltd

4.9

226 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

South West Plumbing, Heating & Renewables are a family run business established since 1993 and we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers.

From the moment you pick up the phone we will make sure that you feel at ease - you will get to speak to a real person, not an answering service - 24 hours a day, 365 days a year.

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away.

Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time, whether it's just replacing a tap washer, responding to an emergency breakdown, completely replacing a heating system or refitting a bathroom.

What we do

  • Plumbers

    • Emergency plumbing services

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass

  • Heating contractors

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
226 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Brilliant job
Customer Service
Quality
Value
We had a completely new boiler/heating system installed. They did a brilliant job. They were very professional, prompt, clean workers. The job was started on time and finished on time. We will certainly use them again and would recommend them to anyone in need of plumbing/heating advice or work.
Simon, Devon Posted on 24/04/2017 , work completed 24/04/2017
Recommended
Andrei numero uno
Customer Service
Quality
Value
Very neat job.
Jeffrey, Devon Posted on 24/04/2017 , work completed 24/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Jeffrey, it was a pleasure installing your new water heater.
Professional
Customer Service
Quality
Value
Very professional, turned up on time and when finished installing boiler, left the house in a clean and tidy state. Took time to explain the system in a clean manner.
Ann, Devon Posted on 21/04/2017 , work completed 21/04/2017
Recommended
The trader replied (on 05/05/2017)
We believe in making our new customers happy but also keeping our current customers even happier, we really do take pride in the work we complete and boiler installs are the bread and butter for us at SWP, if you need anything else please don't hesitate to call.
Professional & prompt
Customer Service
Quality
Value
Work undertaken efficiently. Will definitely use again and recommend to others.
Lynne, Devon Posted on 20/04/2017 , work completed 20/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Lynne, when you asked us to fit a new towel rail and shower riser kit we thought of one man and his name is Andrei!!
Delighted
Customer Service
Quality
Value
Excellent
Rodney, Devon Posted on 18/04/2017 , work completed 18/04/2017
Recommended
The trader replied (on 11/05/2017)
Thank you for the review Rodney, Our standards of work are very high and it seems that we managed to make you happy.
Superb!
Customer Service
Quality
Value
Very friendly, polite and professional. I will be recommending to everyone I speak to. Great service.
Carrie, Devon Posted on 13/04/2017 , work completed 13/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* star review of Tom's work you now have a Worcester Bosch Greenstar 30i which has a fantastic 8 year parts and labour guarantee!!
Best in the west
Customer Service
Quality
Value
Excellent service, very efficient engineer, cheerful and knowledgeable and again efficient. Good price.
Antony, Devon Posted on 12/04/2017 , work completed 12/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Antony - again Andrei never fails to impress with his plumbing skills and customer service. I will pass on your comments and you can pass on our details if you have any friends that need radiators replacing.
Good work
Customer Service
Quality
Value
Additional radiator fitted, by pleasant, professional fitter. No mess, no problems. Well done and thank you.
Jean, Devon Posted on 11/04/2017 , work completed 11/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Jean, we aim to leave every home in the same state or better when we complete our work - I will pass your comments on to our man of the hour Andrei.
Brilliant job.
Customer Service
Quality
Value
Could not fault South West Plumbing at all. From start to finish our engineer, Peter, was excellent. The job was finished on time and done leaving everything clean. Peter took time to explain everything to me. Would use them again and recommend them to everyone.
Tracey, Devon Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 05/05/2017)
Thank you for the great review Tracy, I will pass on the the message to Peter.
Excellent work
Customer Service
Quality
Value
Pleasant worker, very tidy, polite. Job completed well, clean and tidy on completion.
Michael, Devon Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 16/05/2017)
Thank you for the 5* review Michael, we take pride in all jobs big or small. Fitting your radiator and re-routing pipework is bread and butter to our plumber Andrei.
Satisfactory
Customer Service
Quality
Value
Good install, finished on time.
William, Devon Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 05/05/2017)
Thank you for the 5* review William, we put Tom Heath on the job to install you r new Worcester Bosch Greenstar 28CDi Compact, you will be happy to now have 10 years parts and labour guarantee
Great team at SWP
Customer Service
Quality
Value
Excellent services.
Anthony, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Short, sharp and 5* - Tom Martin installed your radiators after we had given you a quick quote for the works, we are happy that you are happy.
First class job
Customer Service
Quality
Value
Anton did a first class job refitting our bathrooms, very efficient, just got on with it and cleaned up after!
Stephen, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Stephen, thank you for the great review you gave our plumber. We were in your home a few times due to the nature of the work but after the first fix we were very happy we could complete your bathroom to a high standard.
Prompt, helpful, efficient
Customer Service
Quality
Value
Polite and professional. (Cannot comment on values etc. as this will depend on future reliability and service if needed).
Brian, Devon Posted on 30/03/2017 , work completed 30/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Brian, we are very happy you let us install your Worcester Bosch Greenstar 36CDi boiler, you now have a 10 year parts and labour guarantee. I understand your comment on the value rating, you really cant judge the true value until you have tested the product over time through different parts of the year.
Brilliant job
Customer Service
Quality
Value
Both traders work in a very professional and tidy manner. I would recommend to others.
Richard, Devon Posted on 29/03/2017 , work completed 29/03/2017
Recommended
The trader replied (on 05/05/2017)
Hi Richard, thank you giving our two boys a great review. Having two sets of eyes they were able to find the problem blockage that wasn't letting your radiators heat up and by all accounts fixed it very quickly.
Brilliant job
Customer Service
Quality
Value
Great job, very tidy, would recommend them to anybody for all plumbing and heating jobs.
Vanessa, Devon Posted on 20/03/2017 , work completed 20/03/2017
Recommended
The trader replied (on 29/03/2017)
A 5* review for a 5* member of the team, you had Tom H install the different elements to your bathroom and we are very pleased you think his work is to a high standard.
Excellent
Customer Service
Quality
Value
Informative, tidy & quality work.
Doug, Devon Posted on 15/03/2017 , work completed 15/03/2017
Recommended
The trader replied (on 29/03/2017)
Hi Doug, thank you for taking the time to review Tom H after he installed your boiler. You will be very happy to know your Worcester Bosch 28CDi Compact has a 10 year parts and labour guarantee.
Brilliant job
Customer Service
Quality
Value
Stefan Aldred installed a new boiled to my property. Excellent service, extremely professional, and friendly and down to earth. Highly recommended.
Michelle Angela, Devon Posted on 14/03/2017 , work completed 14/03/2017
Recommended
The trader replied (on 15/03/2017)
Thank you for the 5* review Angela, we are very happy you chose South West Plumbing to install your new boiler.
Our heating heroes
Customer Service
Quality
Value
From first telephone enquiry to completion, a courteous, prompt, totally professional approach to the complex re-piping of a hot water cylinder system previously very poorly and dangerously installed by a different company. Thank you so much.
Mary, Devon Posted on 13/03/2017 , work completed 13/03/2017
Recommended
The trader replied (on 28/03/2017)
Thank you very much for the fantastic review Mary, sometimes we do come across bad workmanship but we can only be honest if someone has left an appliance not installed correctly so we were very happy to help you in your hour of need, you had Peter Crisp look after your issue from start to finish.
Brilliant job
Customer Service
Quality
Value
Very good. Would recommend.
Jem, Devon Posted on 13/03/2017 , work completed 13/03/2017
Recommended
The trader replied (on 29/03/2017)
Thank you for the great review Jem, sometimes we come across bad work done by other tradesmen and we have to rectify them. I hope you now know you have a plumber you can trust.
Excellent
Customer Service
Quality
Value
From quote to installation 2 days. Very polite, clean and professional service. Would highly recommend.
Simone, Devon Posted on 10/03/2017 , work completed 10/03/2017
Recommended
The trader replied (on 29/03/2017)
Hi Simone, we do take alot of pride in dealing with situations like yours. We have a team big enough to handle emergency works like yours. We sent Tom M to install your brand new Worcester Bosch 28CDi Compact which now has a 10 year parts and labour guarantee - happy days!
Skilled competent clean workers.
Customer Service
Quality
Value
Prompt and courteous workers. Sales engineer returned to explain again the control panel to us as we had not fully understood it due to not being technically minded - age related.
William, Devon Posted on 10/03/2017 , work completed 10/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi William, thank you for the great review of our work you had John install your Worcester Bosch Greenstar 32CDi which has a 10 year parts and labour guarantee, Mike the heating surveyor said he hopes you now understand the controls :)
New boiler from Pete and Tom.
Customer Service
Quality
Value
Punctual, polite, efficient, very professional boiler fitting by Peter and Tom. What more can I say!
Alison, Devon Posted on 07/03/2017 , work completed 07/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi Alison, I have passed your comments to Peter and Tom who installed you Worcester Bosch 25i boiler, you now have 7 years parts and labour guarantee to enjoy.
Brilliant job.
Customer Service
Quality
Value
Arrived really quickly and fixed the leak. Told me in advance of all the problems and how he would fix them. Also said how long the water would be off.
Louise, Devon Posted on 06/03/2017 , work completed 06/03/2017
Recommended
The trader replied (on 28/03/2017)
Hi Louise, thank you for taking the time to give Jerry a 5* review, he will really appreciate it when he sees it.
Brilliant job
Customer Service
Quality
Value
Very good, tidy, expert, polite, on time, better than we expected or could hope for. Very clean all round as we expected of the company we chose to do the work. A very expert plumber indeed.
Clive, Devon Posted on 05/03/2017 , work completed 05/03/2017
Recommended
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029 2267 0040
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.