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Trusted Traders

Southwood (UK) Roofing Limited

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4.9

42 Reviews

About

Southwood UK Roofing have been trading in Croydon and the surrounding areas since 1987. We take pride in offering the best possible service to all of our customers by supply a highly skilled workforce which are constantly being trained on the latest methods and roofing techniques.
We are members of the highly regarded Confederation of Roofing Contractors, so you can be assured of our quality of service.
We always offer a free insurance backed guarantee of up to 20 years with all of our new installations, plus a free company guarantee of up to 25 Years.
We also have full public liability cover of £10 million.

What we do

  • Roofers

    • Flat roofing
    • Rubber roofing (EPDM)
    • Emergency roofing service
    • Guttering, fascias and soffits
    • Roof and skylights
  • Builders

    • Guttering repair services
  • More Services

    • slate roofing
    • tiled roofing
    • chimneys
    • roof repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
42 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Repair to flashing
Customer Service
Quality
Value
Shaun came round the same day when I called him about a leak in my roof. He quickly identified that it was the flashing, which had been inexpertly repaired by someone else some years ago. We agreed the price and he did the repair then and there. Very efficient and pleasant to deal with.
Customer in Greater London Posted on 06/01/2020 , work completed 06/01/2020
Roof repair at Mitcham
Customer Service
Quality
Value
Shaun of Southwood Roofing helped me with a leakage in my tiled roof. Using his experience he was able to provide me with a very practical and cost effective solution (comparing to other roofers who has also looked at the job) and successfully repaired leak with a relatively low cost. For his practical approach and good experience, I am more than happy to recommend him and Southwood Roofing.
Yang Liu Posted on 14/10/2019 , work completed 09/10/2019
Great service!
Customer Service
Quality
Value
Southwood were able to respond quickly and re-seal my solar panel. They were on-time, kept me informed as to what they were doing and kept to budget.
Martin Posted on 23/07/2019 , work completed 23/07/2019
Highly professional work from a great team.
Customer Service
Quality
Value
Shaun and his team renewed my long garage flat roof in a highly efficient and professional manner. I would highly recommend Southwood to any friends or family requiring roofing work and Shaun is a pleasure to do business with.
Customer in Greater London Posted on 01/05/2019 , work completed 19/04/2016
Rapid response
Customer Service
Quality
Value
We recently bought a refurbished house where Southwood provides a guarantee on the new roofs, both the main and large extension. After heavy rain we noticed water coming through our extension via the lanterns. After our call to Shaun, he and his team immediately responded and came to our rescue. He told us the history of how they made the best they could of the inadequate building work of the main builder and went the extra mile to reassure us all would be okay because of the work he and his team had done. Southwood has since come back to replace roof tiles that were damaged by another contractor and also visited and quickly repaired another roof we have. Southwood stand by their guarantees and we would have no hesitation in recommending their professional and rapid service.
Nick and Amanda Posted on 08/10/2018 , work completed 08/10/2018
Quality Roofing Company.
Customer Service
Quality
Value
Shaun and is team installed a rubber roof on my extension last week. They were very professional, reliable, reasonably priced and efficient. They came highly recommended and after my experience I would also highly recommend them. A pleasure to have them in my house.
Paul Reynolds Posted on 10/06/2018 , work completed 10/06/2018
Excellent work, Reasonable price.
Customer Service
Quality
Value
Shaun and his team fitted a rubber roof to our loft conversion last year, outstanding work, very professional and reasonable price. He has just fitted another rubber roof to our new extension, another excellent job. The attention to detail and finish are superb. I can't recommend Southwood Roofing highly enough. More than happy with all the works. Great company and team. Many thanks.
NRG Bodyperfect Posted on 21/04/2018 , work completed 21/04/2018
Excellent job and serice
Customer Service
Quality
Value
Shaun responded promptly to an urgent request for a full roof replacement before the end of the year. With a very competitive price, work started in October and was finished on time. They took care to retain and replace original roof ornaments, and did not charge for unforeseen extras. The new roof looks fantastic, and with a 10 year guarantee and full backing from trade organisations, I have no hesitation in thoroughly recommending Southwood Roofing
rosemaryL Posted on 04/12/2017 , work completed 04/12/2017
Fantastic job, quick response and great team
Customer Service
Quality
Value
Shaun and his team were fantastic. I called Shaun over the weekend and he responded immediately and sent his great team round on very short notice, fitting me in around other jobs. His team were really polite, friendly and made it easy to ask questions. They were tidy and extremely professional. They showed me the problem with my roof and also explained what they had done and took pictures. Very good value and such a relief to have a watertight roof. A real pleasure, I cannot recommend them highly enough.
VKitching Posted on 07/11/2017 , work completed 07/11/2017
Highly recommend Shaun and his team
Customer Service
Quality
Value
Shaun came out within hrs after my call to check our roof which was in a dangerous condition with masonry and tiles about to fall. He immediately called a team out to make the roof safe, then organised scaffolding and the roof was fully repaired within days. Shaun is very personable, professional and gets the job done sticking to an agreed timescale. I have no hesitation at all in recommending Southwood.
pinksox3 Posted on 09/10/2017 , work completed 09/10/2017
Brilliant Response to a missing tile in Beckenham
Customer Service
Quality
Value
During a night of heavy rain heard water dripping into the loft. Woke to see a missing roof tile at the back of house. Sent Southward UK an email and Shaun responded within 10mins and sent a team round to replace the tile the same day knowing we were expecting more rain. Very grateful for such a fast a personal response from some really nice friendly people. Couldn't have asked for better.
Colin Lee-Davie Posted on 28/09/2017 , work completed 28/09/2017
Great work, fast and efficient service
Customer Service
Quality
Value
After my enquiry to repair missing tiles, Shaun came the same day in torrential rain, assessed the problem, gave a very reasonable quote and promised to do the job at least by the following Saturday. In fact he came two days later, Thursday, sorted the task in double quick time. I asked him to assess our flat roof, and he confirmed all was well except the felt on a skylight should be raised higher. His guys arrived the following morning at about 8pm because he had consulted the forecast and anticipated rain. They were excellent and did a great job. They cleared up and left within 45 mins. and were cheerful and professional throughout. On the basis of these experiences, we would have no hesitation in entrusting Shaun and his colleagues with any future roofing jobs we might have. Great company.
Colin Barrett Posted on 14/06/2017 , work completed 14/06/2017
Highly Recommended
Customer Service
Quality
Value
I've used Southwood Roofing for a few jobs over the years now. Calls or text messages are responded to quickly, the work is completed to a high standard and at a reasonable cost. Shaun is honest and trustworthy, he's always very clear about what needs doing, taking photographs and explaining what the problem seems to be and how he will fix it. I will continue to use Southwood Roofing and have no hesitation in recommending them to others.
Solveig Posted on 09/05/2017 , work completed 09/05/2017
Southwood Brilliant!
Customer Service
Quality
Value
Shaun and his guys are great. Fixed my flat roof no problem. Very quick and professional service. Can't thank them enough and would definitely recommend then to everyone. Thank you again Shaun for a great job.
Andy Piggott Posted on 24/04/2017 , work completed 24/04/2017
Highly recommended
Customer Service
Quality
Value
We used Southwood Roofing to completely replace our main roof, small kitchen roof, two flat roofs plus guttering, soffits and fascias. From start to finish, everything was dealt with professionally, with a fantastic attention to detail. We are delighted at the end result and cannot speak more highly of this Company. Every person that worked on our property was on time, well presented, polite and genuinely cared about doing a good job. If you want a quality job, then look no further.
J & E Goddard Posted on 26/11/2016 , work completed 26/11/2016
First class company
Customer Service
Quality
Value
Shaun and his team have repaired our roof today and we would like to share our gratitude for the superb job and ease of mind during the whole process. Look no further if you have a roofing dilemma.
gillywoo Posted on 26/08/2016 , work completed 26/08/2016
Reliable and trustworthy
Customer Service
Quality
Value
Used this company to inspect what had caused a huge leak in my front room. Shaun arrived on time, and found the problem immediately. Blocked drains above the flat bay window. He cleaned these out for me straight away, sealed up a few cracks, and took photos to show me as it was to high up for me to see. I'd highly recommend him. Lovely, honest man who takes pride in his work! Will use again!
Which? Trusted Traders Consumer Posted on 04/08/2016 , work completed 04/08/2016
Job done!
Customer Service
Quality
Value
Shaun arrived to quote for the work but had it all fixed 15 minutes later at a very reasonable price. Will be using Southwood again.
Norton-Dean Posted on 01/08/2016 , work completed 01/08/2016
Honest and straightforward
Customer Service
Quality
Value
Had a leak coming in via my bathroom ceiling. Shaun popped over, identified problem immediately and gave me advice on how to fix it myself with no callout charge. I will absolutely consider him again for any jobs in the future.
T Adams Posted on 25/06/2016 , work completed 25/06/2016
Brilliant work
Customer Service
Quality
Value
I called Shaun because he'd been recommended to me by Northwoods Property Management company. I'm so glad I did. He and his colleague, Bill, turned up promptly, and they quickly repaired the cracked roof tile which had been giving me sleepless nights throughout the wet weather. Whilst up on my roof, Shaun spotted a couple of problems of which I'd previously been unaware - and he showed me photographs. I have absolutely no hesitation in asking Shaun and Bill back in a few weeks' time to undertake the extra work. Their communication has been exemplary too; Shaun has responded immediately and helpfully to my calls. They even took off their shoes when coming through the house! All in all, they're a fantastic team and I have no hesitation in recommending them. Charlotte, SW16
CAHinSW16 Posted on 15/06/2016 , work completed 15/06/2016
Emergency Service
Customer Service
Quality
Value
Following particularly bad weather our roof sprung a leak. Shaun responded promptly to my phone call, As the leak had subsided as the weather calmed down, I made an appointment for the roof to be inspected the next day Shaun arrived promptly at the given time. He was polite considerate and even took his shoes off when he went upstairs. He took photographs of the problem and showed them to us explaining where he thought the leak would be coming from. Shaun laid out a number of repair/replacement options and helped us to decide on the most suitable remedy for our situation. The roof was repaired within an hour and we were shown photographs of the repair work. He even undertook some extra little bits that were not in the quote. Everything was cleared away and we were left not even knowing he had been. A very pleasant and professional service and very good value for money.
dmole369 Posted on 30/04/2016 , work completed 30/04/2016
Not a cowboy in sight
Customer Service
Quality
Value
I used Southwood (UK) Roofing in 2012 to resolve my flat roof issues. They applied a membrane called the Evolution System which (and I quote) "supply and fit a new 4.55mm Evolution single layer high performance Europolymar felt system to all areas of flat roofs....." The job was done brilliantly by Shaun Ingram who provided photos of the completed work (I could not get up on the loft roof). He and his team were polite efficient and professional. A charming man. Since which time we have not had problems but with the drying out etc we have had a tiny amount of staining. After 4 years I chatted to him about it and he came back immediately (it is covered by a 15 year guarantee) and identified a tiny area where maybe squirrels had lifted a corner of the felt system. He fixed it (and another unrelated problem), took no money and generally reassured me about there being some good guys out there - brilliant and thank you. Do not hesitate to use this firm (we are not related!) Clyde Davies Streatham
clyde davies Posted on 21/04/2016 , work completed 21/04/2016
Reliable and professional
Customer Service
Quality
Value
Happy with the work both in terms of the advice given, the quote and execution. Shaun and his team clearly take pride in their work and it shows. Would use again and recommend. The only improvement could be in the communication, hence 3 star for customer service. Although I got in touch with Southwood Roofing a few days before the estimated date for the start the work, they did not get back to me in good time to confirm which was awkward. Otherwise, efficient and helpful.
Which? Trusted Traders Consumer Posted on 21/04/2016 , work completed 21/04/2016
Roofers
Customer Service
Quality
Value
I called and they came within one hour. Within minutes they identified the problem which was from my neighbours property. They provided me with photographic evidence which will make my approach to my neighbour easier. I pointed out another minor issue and they fixed it promptly. I am very happy and would certainly use Southwood (UK) Roofing again and have no hesitation in recommending them to family, friends and anybody looking looking for a roofing company.
Barbara Posted on 15/04/2016 , work completed 15/04/2016
Good workers
Customer Service
Quality
Value
I would highly recommend Shaun and his roofing company. Coureous and attentive and did not need chasing on anything. His workmen were polite, hard working and cleared up after themselves. The price I paid showed good value for money. I have used shaun in the past and would certainly use his firm in the future.
Honeypot Posted on 10/03/2016 , work completed 10/03/2016
Excellent Reliable Service.
Customer Service
Quality
Value
Called Shaun out for an urgent repair. Very accommodating and came out ASAP. Quick assessment and completed repair without delay. Shaun and his team were extremely polite, high standard of workmanship and very good value for money. I would recommend Shaun and his team and would use him again.
Mathew Posted on 26/02/2016 , work completed 26/02/2016
Superb Service Throughout
Customer Service
Quality
Value
Shaun is a person you can trust to give you an accurate quote, and carry out the works efficiently and effectively. I have know Sean professionally, for a number of years now and he has worked at the various sites I manage; ALL of his work has been first class. If you are looking for a roofer - look no further.
LeeEllis Posted on 22/02/2016 , work completed 22/02/2016
Reliable
Customer Service
Quality
Value
We have used Southwood Roofers on a number of occasions. Shaun and his team have carried out work for us on a number of occasions and have always been reliable and professional and completed the jobs to a high standard. We have always been happy with their work and would not hesitate to continue to use them in the future.
Brian.. Posted on 18/02/2016 , work completed 18/02/2016
Great job
Customer Service
Quality
Value
We first used southwood roofers summer 2015 for a minor problem to our school roof that was repaired very quickly to a good standard since then we have used southwood for many other bigger roofing jobs the last one being re-felting one of our flat roofs Shaun & he's Team are all very Friendly ,helpful and work in a Professional manor good communication & reasonable rates would most defiantly recommend Thanks
Alan22 Posted on 18/02/2016 , work completed 18/02/2016
First Class in every way - cost, quality, timing..
Customer Service
Quality
Value
When Shaun arrived, he assessed the problem (including the one on our very high rooftop) then gave an incredibly honest and clear explanation of the work needed - he then offered an incredibly reasonable rate. (In fact we even offered him a bit more but he refused to accept it, saying the job was just not so costly!). Shaun and his team are really professional guys and it was so clear to us they know the roofing profession inside out and work with passion and pride. What came across really strongly is that they just want to do a quality piece of work and make sure your roof is all in tact and just as it should be. Brilliant (on top of being really nice people). They even turned up out of the blue this morning to check and finish one last thing. Ps.. It has rained for hours tonight and thanks to Southwood our ceilings are warm and dry, unlike last week. All in all we think Southwood are exceptional Value for Money and would recommend Shaun and his team in a heartbeat.
Deborahh Posted on 17/02/2016 , work completed 17/02/2016
Property Manager
Customer Service
Quality
Value
I am a property manager for a managing agents and we have used Shaun & Southwood Roofing for some time now. We have never had an issue and the work has always been completed promptly at good value for money. Would recommend Southwood Roofing to anybody. Great people to use and deal with.
Matt Turner Posted on 15/02/2016 , work completed 15/02/2016
Urgent repair
Customer Service
Quality
Value
Recommended by another tradesman I contacted Shaun via text and was really pleased with the quick reply. Having discovered a leak his team were able to carry out a repair within a few days. Polite, efficient and I believe reasonably priced. Would definitely use again.
DKSmith Posted on 13/02/2016 , work completed 13/02/2016
A delight to deal with!
Customer Service
Quality
Value
A small problem on my lower roof had me googling Which Local & up popped this company! Shaun was a really nice guy & gave me confidence that the job would be sorted. He arrived really promptly & his team set to work! Repairs were done quickly & efficiently & I was pleased with the price. The refusal of tea was a surprise as most workmen need that to operate but Shaun wanted to get on to other jobs! I would definitely use this company again & would highly recommend them.
Hansmum Posted on 09/02/2016 , work completed 09/02/2016
Repair
Customer Service
Quality
Value
Shaun and his team are the best people I every been dealing with, when I call Shaun he responded to call my call promptly, when he arrived at my property, the most appropriate advise was given, his team are absently professionals with over 30 years experience and the job has proficiently complotted. Shaun is fantastic person to work with and I wish I had meet with Shaun years ago. All I can say please use this company as they will not let you down, the work is fantastic and I have now refer Southwood to all my friends and family, also my next door neighbour will be using them for her roof. Thank you guys you have been fantastic. Must call them
Jordan Posted on 18/01/2016 , work completed 18/01/2016
Just a small job today - happy to call them again
Customer Service
Quality
Value
Had Southwood visit to discuss various issues with my gutters. Shaun was prompt, efficient, courteous and not pushy. Rather than launching into a quote for radical changes he did the best he could for a reasonable charge to fix the immediate issues. He then discussed other shortcomings (that I know about) in a sensible manner but left it my hands to evaluate the effect of today's work and to call him again as and when I feel the need. Very pleased with service provided.
David Bridges Posted on 11/01/2016 , work completed 11/01/2016
Excellent Service
Customer Service
Quality
Value
Shaun was so very helpful and courteous. I feel he went beyond the call of duty when we had a problem with a leak. He came very quickly to take advantage of scaffolding we already had up and was able to identify and fix the problem at once, keeping me informed and sending me before & after pictures. Excellent service, I would highly recommend and certainly use him again.
Liz McGuire Posted on 09/01/2016 , work completed 09/01/2016
A safe pair of hands.
Customer Service
Quality
Value
We were so impressed by Shaun and his team. The response to our problem was swift and efficient. We were kept informed and workmen turned up on time and were polite and pleasant. We also felt the cost was very good value for money.
Elizabeth, Surrey Posted on 20/07/2015 , work completed 20/07/2015
Excellent job
Customer Service
Quality
Value
Completed the job very promptly and professionally. Minimum disruption, good workers who left roof area and rear of property in a tidy state. Any debris taken away. Would definitely use again and recommend strongly.
Nick, Surrey Posted on 16/06/2015 , work completed 16/06/2015
Delighted.
Customer Service
Quality
Value
Absolutely delighted with Southwood - the only roofing company who have actually resolved our roofing issues. Always polite, swift response times, competitive rates. Would absolutely recommend.
Leander, Surrey Posted on 01/06/2015 , work completed 01/06/2015
Will use again
Customer Service
Quality
Value
Shaun and his team re roofed our flat roof - felt membrane. Used twice and will use again. Honest and reliable turned up promptly and completed work ahead of time and on budget.
Chris, West Wickham Posted on 02/03/2015 , work completed 02/03/2015
Recommended
Customer Service
Quality
Value
Polite, clean and tidy - a professional job completed, replacing rig tiles and hips.
Peter, London Posted on 23/02/2015 , work completed 23/02/2015
Happy to recommend.
Customer Service
Quality
Value
Replaced flat roof above bay window. Found them to be trustworthy, good communications and explained what did and didn't need to be done, good cost and reliable work, completed on time
Which? Trusted Traders Consumer Posted on 01/02/2015 , work completed 01/02/2015