Emergency flat roof repair
Shaun at Southwood Roofing called me back within minutes of my phone message. He arrived the same day to inspect the roof and had a team around within 24 hours to repair a small hole. I was really impressed with his professionalism, attention to detail and his responsiveness. I would absolutely recommend Southwood Roofing.
Customer in Greater London
Posted on 09/07/2023
, work completed 07/07/2023
Recommended
Are you still in business?
I've left three messages, completed a form on your website and emailed Shaun directly but no response. Ever since our roof was done we have had a small leak over the gable. Barry and Paul have tried to resolve it several times but it's still there when it's rained hard. We were initially pleased with our re-roof but this leak issue, and the fact no one is returning my calls and other contact methods, means I cannot leave a good review at the moment. I'll be happy to leave a good review if someone would resolve our leak.
Customer in Greater London
Posted on 15/02/2023
(Reviewer did not use service)
A first rate company
Southwood Roofing have done several jobs for me in recent years and they have always provided a fantastic service. Shaun and his team (Paul and Barry carried out the latest work) are experts at diagnosing and resolving roofing problems and carry out repairs quickly and cost-effectively. They have always responded quickly to calls and communicate very well on site. I've found them to be great people to deal with and have no hesitation in recommending them.
Customer in Greater London
Posted on 21/01/2022
, work completed 18/11/2021
Recommended
Repair to flashing
Shaun came round the same day when I called him about a leak in my roof. He quickly identified that it was the flashing, which had been inexpertly repaired by someone else some years ago. We agreed the price and he did the repair then and there. Very efficient and pleasant to deal with.
Customer in Greater London
Posted on 06/01/2020
, work completed 06/01/2020
Recommended
Roof repair at Mitcham
Shaun of Southwood Roofing helped me with a leakage in my tiled roof. Using his experience he was able to provide me with a very practical and cost effective solution (comparing to other roofers who has also looked at the job) and successfully repaired leak with a relatively low cost. For his practical approach and good experience, I am more than happy to recommend him and Southwood Roofing.
Yang Liu
Posted on 14/10/2019
, work completed 09/10/2019
Recommended
Great service!
Southwood were able to respond quickly and re-seal my solar panel. They were on-time, kept me informed as to what they were doing and kept to budget.
Martin
Posted on 23/07/2019
, work completed 23/07/2019
Recommended
Highly professional work from a great team.
Shaun and his team renewed my long garage flat roof in a highly efficient and professional manner. I would highly recommend Southwood to any friends or family requiring roofing work and Shaun is a pleasure to do business with.
Customer in Greater London
Posted on 01/05/2019
, work completed 19/04/2016
Recommended
Rapid response
We recently bought a refurbished house where Southwood provides a guarantee on the new roofs, both the main and large extension. After heavy rain we noticed water coming through our extension via the lanterns. After our call to Shaun, he and his team immediately responded and came to our rescue. He told us the history of how they made the best they could of the inadequate building work of the main builder and went the extra mile to reassure us all would be okay because of the work he and his team had done. Southwood has since come back to replace roof tiles that were damaged by another contractor and also visited and quickly repaired another roof we have. Southwood stand by their guarantees and we would have no hesitation in recommending their professional and rapid service.
Nick and Amanda
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Quality Roofing Company.
Shaun and is team installed a rubber roof on my extension last week. They were very professional, reliable, reasonably priced and efficient. They came highly recommended and after my experience I would also highly recommend them. A pleasure to have them in my house.
Paul Reynolds
Posted on 10/06/2018
, work completed 10/06/2018
Recommended
Excellent work, Reasonable price.
Shaun and his team fitted a rubber roof to our loft conversion last year, outstanding work, very professional and reasonable price. He has just fitted another rubber roof to our new extension, another excellent job. The attention to detail and finish are superb. I can't recommend Southwood Roofing highly enough. More than happy with all the works. Great company and team. Many thanks.
NRG Bodyperfect
Posted on 21/04/2018
, work completed 21/04/2018
Recommended
Excellent job and serice
Shaun responded promptly to an urgent request for a full roof replacement before the end of the year. With a very competitive price, work started in October and was finished on time. They took care to retain and replace original roof ornaments, and did not charge for unforeseen extras. The new roof looks fantastic, and with a 10 year guarantee and full backing from trade organisations, I have no hesitation in thoroughly recommending Southwood Roofing
rosemaryL
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
Fantastic job, quick response and great team
Shaun and his team were fantastic. I called Shaun over the weekend and he responded immediately and sent his great team round on very short notice, fitting me in around other jobs. His team were really polite, friendly and made it easy to ask questions. They were tidy and extremely professional. They showed me the problem with my roof and also explained what they had done and took pictures. Very good value and such a relief to have a watertight roof. A real pleasure, I cannot recommend them highly enough.
VKitching
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Highly recommend Shaun and his team
Shaun came out within hrs after my call to check our roof which was in a dangerous condition with masonry and tiles about to fall. He immediately called a team out to make the roof safe, then organised scaffolding and the roof was fully repaired within days. Shaun is very personable, professional and gets the job done sticking to an agreed timescale. I have no hesitation at all in recommending Southwood.
pinksox3
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Brilliant Response to a missing tile in Beckenham
During a night of heavy rain heard water dripping into the loft. Woke to see a missing roof tile at the back of house. Sent Southward UK an email and Shaun responded within 10mins and sent a team round to replace the tile the same day knowing we were expecting more rain. Very grateful for such a fast a personal response from some really nice friendly people. Couldn't have asked for better.
Colin Lee-Davie
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Great work, fast and efficient service
After my enquiry to repair missing tiles, Shaun came the same day in torrential rain, assessed the problem, gave a very reasonable quote and promised to do the job at least by the following Saturday. In fact he came two days later, Thursday, sorted the task in double quick time. I asked him to assess our flat roof, and he confirmed all was well except the felt on a skylight should be raised higher. His guys arrived the following morning at about 8pm because he had consulted the forecast and anticipated rain. They were excellent and did a great job. They cleared up and left within 45 mins. and were cheerful and professional throughout. On the basis of these experiences, we would have no hesitation in entrusting Shaun and his colleagues with any future roofing jobs we might have. Great company.
Colin Barrett
Posted on 14/06/2017
, work completed 14/06/2017
Recommended
Highly Recommended
I've used Southwood Roofing for a few jobs over the years now. Calls or text messages are responded to quickly, the work is completed to a high standard and at a reasonable cost. Shaun is honest and trustworthy, he's always very clear about what needs doing, taking photographs and explaining what the problem seems to be and how he will fix it. I will continue to use Southwood Roofing and have no hesitation in recommending them to others.
Solveig
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Southwood Brilliant!
Shaun and his guys are great. Fixed my flat roof no problem. Very quick and professional service. Can't thank them enough and would definitely recommend then to everyone. Thank you again Shaun for a great job.
Andy Piggott
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Highly recommended
We used Southwood Roofing to completely replace our main roof, small kitchen roof, two flat roofs plus guttering, soffits and fascias. From start to finish, everything was dealt with professionally, with a fantastic attention to detail. We are delighted at the end result and cannot speak more highly of this Company. Every person that worked on our property was on time, well presented, polite and genuinely cared about doing a good job. If you want a quality job, then look no further.
J & E Goddard
Posted on 26/11/2016
, work completed 26/11/2016
Recommended
First class company
Shaun and his team have repaired our roof today and we would like to share our gratitude for the superb job and ease of mind during the whole process. Look no further if you have a roofing dilemma.
gillywoo
Posted on 26/08/2016
, work completed 26/08/2016
Recommended
Reliable and trustworthy
Used this company to inspect what had caused a huge leak in my front room. Shaun arrived on time, and found the problem immediately. Blocked drains above the flat bay window. He cleaned these out for me straight away, sealed up a few cracks, and took photos to show me as it was to high up for me to see. I'd highly recommend him. Lovely, honest man who takes pride in his work! Will use again!
Which? Trusted Traders Consumer
Posted on 04/08/2016
, work completed 04/08/2016
Recommended
Job done!
Shaun arrived to quote for the work but had it all fixed 15 minutes later at a very reasonable price. Will be using Southwood again.
Norton-Dean
Posted on 01/08/2016
, work completed 01/08/2016
Recommended
Honest and straightforward
Had a leak coming in via my bathroom ceiling. Shaun popped over, identified problem immediately and gave me advice on how to fix it myself with no callout charge. I will absolutely consider him again for any jobs in the future.
T Adams
Posted on 25/06/2016
, work completed 25/06/2016
Recommended
Brilliant work
I called Shaun because he'd been recommended to me by Northwoods Property Management company. I'm so glad I did. He and his colleague, Bill, turned up promptly, and they quickly repaired the cracked roof tile which had been giving me sleepless nights throughout the wet weather. Whilst up on my roof, Shaun spotted a couple of problems of which I'd previously been unaware - and he showed me photographs. I have absolutely no hesitation in asking Shaun and Bill back in a few weeks' time to undertake the extra work. Their communication has been exemplary too; Shaun has responded immediately and helpfully to my calls. They even took off their shoes when coming through the house! All in all, they're a fantastic team and I have no hesitation in recommending them. Charlotte, SW16
CAHinSW16
Posted on 15/06/2016
, work completed 15/06/2016
Recommended
Emergency Service
Following particularly bad weather our roof sprung a leak. Shaun responded promptly to my phone call, As the leak had subsided as the weather calmed down, I made an appointment for the roof to be inspected the next day Shaun arrived promptly at the given time. He was polite considerate and even took his shoes off when he went upstairs. He took photographs of the problem and showed them to us explaining where he thought the leak would be coming from. Shaun laid out a number of repair/replacement options and helped us to decide on the most suitable remedy for our situation. The roof was repaired within an hour and we were shown photographs of the repair work. He even undertook some extra little bits that were not in the quote. Everything was cleared away and we were left not even knowing he had been. A very pleasant and professional service and very good value for money.
dmole369
Posted on 30/04/2016
, work completed 30/04/2016
Recommended
Not a cowboy in sight
I used Southwood (UK) Roofing in 2012 to resolve my flat roof issues. They applied a membrane called the Evolution System which (and I quote) "supply and fit a new 4.55mm Evolution single layer high performance Europolymar felt system to all areas of flat roofs....." The job was done brilliantly by Shaun Ingram who provided photos of the completed work (I could not get up on the loft roof). He and his team were polite efficient and professional. A charming man. Since which time we have not had problems but with the drying out etc we have had a tiny amount of staining. After 4 years I chatted to him about it and he came back immediately (it is covered by a 15 year guarantee) and identified a tiny area where maybe squirrels had lifted a corner of the felt system. He fixed it (and another unrelated problem), took no money and generally reassured me about there being some good guys out there - brilliant and thank you. Do not hesitate to use this firm (we are not related!) Clyde Davies Streatham
clyde davies
Posted on 21/04/2016
, work completed 21/04/2016
Recommended
Reliable and professional
Happy with the work both in terms of the advice given, the quote and execution. Shaun and his team clearly take pride in their work and it shows. Would use again and recommend. The only improvement could be in the communication, hence 3 star for customer service. Although I got in touch with Southwood Roofing a few days before the estimated date for the start the work, they did not get back to me in good time to confirm which was awkward. Otherwise, efficient and helpful.
Which? Trusted Traders Consumer
Posted on 21/04/2016
, work completed 21/04/2016
Recommended
Roofers
I called and they came within one hour. Within minutes they identified the problem which was from my neighbours property. They provided me with photographic evidence which will make my approach to my neighbour easier. I pointed out another minor issue and they fixed it promptly. I am very happy and would certainly use Southwood (UK) Roofing again and have no hesitation in recommending them to family, friends and anybody looking looking for a roofing company.
Barbara
Posted on 15/04/2016
, work completed 15/04/2016
Recommended
Good workers
I would highly recommend Shaun and his roofing company. Coureous and attentive and did not need chasing on anything. His workmen were polite, hard working and cleared up after themselves. The price I paid showed good value for money. I have used shaun in the past and would certainly use his firm in the future.
Honeypot
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
Excellent Reliable Service.
Called Shaun out for an urgent repair. Very accommodating and came out ASAP. Quick assessment and completed repair without delay. Shaun and his team were extremely polite, high standard of workmanship and very good value for money. I would recommend Shaun and his team and would use him again.
Mathew
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
Superb Service Throughout
Shaun is a person you can trust to give you an accurate quote, and carry out the works efficiently and effectively. I have know Sean professionally, for a number of years now and he has worked at the various sites I manage; ALL of his work has been first class. If you are looking for a roofer - look no further.
LeeEllis
Posted on 22/02/2016
, work completed 22/02/2016
Recommended
Reliable
We have used Southwood Roofers on a number of occasions. Shaun and his team have carried out work for us on a number of occasions and have always been reliable and professional and completed the jobs to a high standard. We have always been happy with their work and would not hesitate to continue to use them in the future.
Brian..
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
Great job
We first used southwood roofers summer 2015 for a minor problem to our school roof that was repaired very quickly to a good standard since then we have used southwood for many other bigger roofing jobs the last one being re-felting one of our flat roofs Shaun & he's Team are all very Friendly ,helpful and work in a Professional manor good communication & reasonable rates would most defiantly recommend Thanks
Alan22
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
First Class in every way - cost, quality, timing..
When Shaun arrived, he assessed the problem (including the one on our very high rooftop) then gave an incredibly honest and clear explanation of the work needed - he then offered an incredibly reasonable rate. (In fact we even offered him a bit more but he refused to accept it, saying the job was just not so costly!). Shaun and his team are really professional guys and it was so clear to us they know the roofing profession inside out and work with passion and pride. What came across really strongly is that they just want to do a quality piece of work and make sure your roof is all in tact and just as it should be. Brilliant (on top of being really nice people). They even turned up out of the blue this morning to check and finish one last thing. Ps.. It has rained for hours tonight and thanks to Southwood our ceilings are warm and dry, unlike last week. All in all we think Southwood are exceptional Value for Money and would recommend Shaun and his team in a heartbeat.
Deborahh
Posted on 17/02/2016
, work completed 17/02/2016
Recommended
Property Manager
I am a property manager for a managing agents and we have used Shaun & Southwood Roofing for some time now. We have never had an issue and the work has always been completed promptly at good value for money. Would recommend Southwood Roofing to anybody. Great people to use and deal with.
Matt Turner
Posted on 15/02/2016
, work completed 15/02/2016
Recommended
Urgent repair
Recommended by another tradesman I contacted Shaun via text and was really pleased with the quick reply. Having discovered a leak his team were able to carry out a repair within a few days. Polite, efficient and I believe reasonably priced. Would definitely use again.
DKSmith
Posted on 13/02/2016
, work completed 13/02/2016
Recommended
A delight to deal with!
A small problem on my lower roof had me googling Which Local & up popped this company! Shaun was a really nice guy & gave me confidence that the job would be sorted. He arrived really promptly & his team set to work! Repairs were done quickly & efficiently & I was pleased with the price. The refusal of tea was a surprise as most workmen need that to operate but Shaun wanted to get on to other jobs! I would definitely use this company again & would highly recommend them.
Hansmum
Posted on 09/02/2016
, work completed 09/02/2016
Recommended
Repair
Shaun and his team are the best people I every been dealing with, when I call Shaun he responded to call my call promptly, when he arrived at my property, the most appropriate advise was given, his team are absently professionals with over 30 years experience and the job has proficiently complotted. Shaun is fantastic person to work with and I wish I had meet with Shaun years ago. All I can say please use this company as they will not let you down, the work is fantastic and I have now refer Southwood to all my friends and family, also my next door neighbour will be using them for her roof. Thank you guys you have been fantastic. Must call them
Jordan
Posted on 18/01/2016
, work completed 18/01/2016
Recommended
Just a small job today - happy to call them again
Had Southwood visit to discuss various issues with my gutters. Shaun was prompt, efficient, courteous and not pushy. Rather than launching into a quote for radical changes he did the best he could for a reasonable charge to fix the immediate issues. He then discussed other shortcomings (that I know about) in a sensible manner but left it my hands to evaluate the effect of today's work and to call him again as and when I feel the need. Very pleased with service provided.
David Bridges
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Excellent Service
Shaun was so very helpful and courteous. I feel he went beyond the call of duty when we had a problem with a leak. He came very quickly to take advantage of scaffolding we already had up and was able to identify and fix the problem at once, keeping me informed and sending me before & after pictures. Excellent service, I would highly recommend and certainly use him again.
Liz McGuire
Posted on 09/01/2016
, work completed 09/01/2016
Recommended
A safe pair of hands.
We were so impressed by Shaun and his team. The response to our problem was swift and efficient. We were kept informed and workmen turned up on time and were polite and pleasant. We also felt the cost was very good value for money.
Elizabeth, Surrey
Posted on 20/07/2015
, work completed 20/07/2015
Recommended
Excellent job
Completed the job very promptly and professionally. Minimum disruption, good workers who left roof area and rear of property in a tidy state. Any debris taken away. Would definitely use again and recommend strongly.
Nick, Surrey
Posted on 16/06/2015
, work completed 16/06/2015
Recommended
Delighted.
Absolutely delighted with Southwood - the only roofing company who have actually resolved our roofing issues. Always polite, swift response times, competitive rates. Would absolutely recommend.
Leander, Surrey
Posted on 01/06/2015
, work completed 01/06/2015
Recommended
Will use again
Shaun and his team re roofed our flat roof - felt membrane. Used twice and will use again. Honest and reliable turned up promptly and completed work ahead of time and on budget.
Chris, West Wickham
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Recommended
Polite, clean and tidy - a professional job completed, replacing rig tiles and hips.
Peter, London
Posted on 23/02/2015
, work completed 23/02/2015
Recommended
Happy to recommend.
Replaced flat roof above bay window. Found them to be trustworthy, good communications and explained what did and didn't need to be done, good cost and reliable work, completed on time
Which? Trusted Traders Consumer
Posted on 01/02/2015
, work completed 01/02/2015
Recommended