Stairlift Solutions NI Limited

Having come from a customer service background, I can honestly say that I've never come across a company with such great customer care values as Stairlift Solutions N.I. Ltd. From the moment I requested a quotation to having had the stairlift installed, the level of service provided has been second to none. I had to re-schedule my first appointment and Jen was very accommodating. When James Dowling arrived for my consultation, my husband and I found him to be very friendly, trustworthy and most importantly, knowledgeable about stairlifts. He went through various options with us and left us brochures and a written quotation. What I loved about this company was that they gave us adequate time to make up our mind about purchasing a stairlift; we did not get "hounded" or pressurised by them to buy. When we did place the order, the stairlift was installed within 2 weeks and the whole installation process was a breeze. It was reassuring for us that James was there during installation (along with another installer) and the job was done within a few hours. The lads even hoovered up and left the hallway nice and clean. Following installation, a payment receipt was promptly sent to me. I'm so glad that I chose Stairlift Solutions N.I. Ltd., especially knowing that I'll be comfortable having my stairlift serviced every year by them. The lift itself is very slim and modern looking. It looks quite neat and it is very easy to operate. Overall, I would highly recommend this company.