Endorsed by Which?

Steve Franklin & Sons Co Ltd

4.9

118 Reviews

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About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
118 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
Job well done as usual, prompt, professional & excellent craftsmanship.
Frank, West Sussex Posted on 10/11/2015 , work completed 10/11/2015
Professional service throughout
Customer Service
Quality
Value
We chose Steve Franklin & Sons for our windows as we were more than happy with previous work entrusted to them. They offer a quick and professional service and are more than happy to spend time making sure we received the right units for the job within our budget. Customer satisfaction is high on their agenda. Would certainly use again
Peter, West Sussex Posted on 06/11/2015 , work completed 06/11/2015
Very pleased. Recommended.
Customer Service
Quality
Value
Steve was very helpful, listening to our wishes and spending time suggesting solutions and options. Installations went smoothly. Team friendly and polite. We would definitely recommend.
W, West Sussex Posted on 04/11/2015 , work completed 04/11/2015
Great job
Customer Service
Quality
Value
They were very polite and professional and did a great job.
Andrew, East Sussex Posted on 29/10/2015 , work completed 29/10/2015
My Review
Customer Service
Quality
Value
Very pleased, polite, clean and tidy. Would recommend to anyone.
Peter, West Sussex Posted on 19/10/2015 , work completed 19/10/2015
My Review
Customer Service
Quality
Value
Experienced and knowledgeable. Courteous and careful whilst working. Good value for money with quality service and products. Tidy and considerate.
Mark, West Sussex Posted on 16/10/2015 , work completed 16/10/2015
Excellent.
Customer Service
Quality
Value
From initial visit to completion, it was excellent.
Sue, West Sussex Posted on 28/09/2015 , work completed 28/09/2015
My Review
Customer Service
Quality
Value
Courteous, on time, ultra tidy & a sensible price. Good quality product.
Shan, West Sussex Posted on 25/09/2015 , work completed 25/09/2015
My Review
Customer Service
Quality
Value
I thought the price was very reasonable. The men worked extremely hard and had a pleasant manner. I'm very pleased with my new conservatory.
Penny, East Sussex Posted on 15/09/2015 , work completed 15/09/2015
Excellent job
Customer Service
Quality
Value
Friendly family firm. Clear on cost, no hard sell. Very reasonable high quality windows put in by friendly courteous and highly professional grafters. Would highly recommend. We will definitely use them again for further work.
Hayley, West Sussex Posted on 14/08/2015 , work completed 14/08/2015