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Endorsed by Which?

Steve Franklin & Sons Co Ltd

4.9

120 Reviews

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About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows

  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors

  • Double glazing

    • Double glazing installation
    • Double glazing repairs

  • Conservatories

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
120 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
Top glass
Derrick, West Sussex Posted on 21/04/2015 , work completed 21/04/2015
Recommended
Excellent job
Customer Service
Quality
Value
Have used the same firm in the past. Work carried out to a high standard.
Christopher, West Sussex Posted on 02/04/2015 , work completed 02/04/2015
Recommended
Very impressed
Customer Service
Quality
Value
Very helpful in selecting the right style of windows for our property and gave a competitive quote first time. Excellent workmanship and attention to detail. Highly recommended.
Tanya, West Sussex Posted on 25/03/2015 , work completed 25/03/2015
Recommended
Brilliant
Customer Service
Quality
Value
Very satisfied in every way.
D, West Sussex Posted on 17/03/2015 , work completed 17/03/2015
Recommended
Quality workmanship
Customer Service
Quality
Value
Accurate quotation, tidy, helpful, polite workman.
Roy, Kent Posted on 10/03/2015 , work completed 10/03/2015
Recommended
Excellent job
Customer Service
Quality
Value
Steve & Sons ordered & fitted a new composite front door & porch for us. They were punctual, reliable, personable & professional. The completed job is excellent.
Neil, West Sussex Posted on 09/03/2015 , work completed 09/03/2015
Recommended
Highly professiona, courteous & value
Customer Service
Quality
Value
This company provide a professional courteous & value for money service, you get what you pay for! They have a superb still set & work is completed to an extremely high standard. I thoroughly recommend them.
Craig, West Sussex Posted on 03/03/2015 , work completed 03/03/2015
Recommended
Excellent job
Customer Service
Quality
Value
Hard workers, professional, excellent quality windows, good value. Couldn't be more pleased.
Sylvia, West Sussex Posted on 17/02/2015 , work completed 17/02/2015
Recommended
Fantastic, professional job
Customer Service
Quality
Value
No pressure. Kept you informed at every stage and cleared up after doing the work! Fantastic!
Colin, East Sussex Posted on 12/02/2015 , work completed 12/02/2015
Recommended
Delighted with work
Customer Service
Quality
Value
The team were a pleasure to deal with - friendly & polite. Very pleased with the appearance & quality.
Jean, West Sussex Posted on 03/02/2015 , work completed 03/02/2015
Recommended
Excellent - as ever
Customer Service
Quality
Value
Have now used firm for a dozen contracts on a variety of properties. He is always now my preferred supplier.
Robert, West Sussex Posted on 15/01/2015 , work completed 15/01/2015
Recommended
Expectations exceeded
Customer Service
Quality
Value
Initial consultation for an 8 sided Victorian conservatory was very thorough. The work was carried out in a clean, prompt and professional manner and a very attentive follow up to minor snags. A cheaper quotation was available but the end result exceeds expectation and is excellent value for the price.
George, Surrey Posted on 14/12/2014 , work completed 14/12/2014
Recommended
Professional installation
Customer Service
Quality
Value
A professional but friendly company which undertook a good quality installation.
Nathan, West Sussex Posted on 01/09/2014 , work completed 01/09/2014
Recommended
Tidy, professional. Would recommend
Customer Service
Quality
Value
Not pushing for sale but very informative initial meetings. Good attention to detail with finish. Polite and punctual. Tidy workers. Would recommend
Lucy, East Sussex Posted on 01/09/2014 , work completed 01/09/2014
Recommended
good work
Customer Service
Quality
Value
Richard & Tom worked hard and made a very neat job of installing five new windows and replacing rotten gable facias.
Peter, West Sussex Posted on 28/08/2014 , work completed 28/08/2014
Recommended
All new doors and windows
Customer Service
Quality
Value
Steve was extremely well informed and very helpful throughout the process from initial quote to fitting. The fitting team were good workers and friendly. They were slightly let down by the speed of their response to questions via email; however this is a result of them being a small family run business that is extremely well regarded and thus busy. Very pleased with the end result!
Robert, West Sussex Posted on 08/08/2014 , work completed 08/08/2014
Recommended
Which? Local Review
Customer Service
Quality
Value
This is an excellent family firm. They did the work efficiently and were friendly and courteous. They really take a pride in what they do and want to ensure that the customer is happy with the job. I would definitely recommend them.
zzzz58 Posted on 30/07/2013 , work completed 30/07/2013
Recommended
Which? Local Review
Customer Service
Quality
Value
How wonderful to find a family firm like this that offer good value for high quality products fitted by skilled workmen. I found them efficient and very considerate. After all the horror stories that you read about double glazing companys it was a pleasure to do buisness with Steve Franklin and Sons. I highly recomend them with full confidence.
CSHan Posted on 24/10/2011 , work completed 24/10/2011
Recommended
Which? Local Review
Customer Service
Quality
Value
I have used this company for various aspects of house maintenance over fifteen years; soffits & facias, front door, windows. At all times I have found them helpful in identifying my needs, always aware of budgetery concerns. Timing and workmanship excellent.
Which? Trusted Traders Consumer Posted on 20/07/2010 , work completed 20/07/2010
Recommended
Which? Local Review
Customer Service
Quality
Value
Very Reliable and an absolute craftsman. Very neat final finish.
Which? Trusted Traders Consumer Posted on 27/05/2009 , work completed 27/05/2009
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.