Endorsed by Which?

Stoake Ltd

4.9

79 Reviews

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About

Stoake is a wood burning stove shop in London, England. We stock a wide range of quality wood burners including Charnwood, Jotul, Stovax, Rais and Scan.

As well as selling stoves we also provide high quality wood stove installation services in-house. We specialise in ecodesign and Defra approved wood stoves, HETAS compliant installations, complex twin wall flue systems and boiler stoves for wood fired central heating.

We also install a range of other renewable energy technologies and can offer comprehensive renewable heat and power systems. We can take Victorian terraces entirely off-grid.

Get in touch for free quotes, consultation and site surveys.
Opening times: by appointment.

www.stoake.co.uk

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What we do

  • Fireplace and stove installers

  • Renewable energy

    • Biomass
    • Solar water heating
    • Solar panels
  • Gas installers

  • More Services

    • wood burning stove installation
    • wood stove central heating

Customer reviews

Why you can trust these reviews

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4.9
79 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Wood stove in Edwardian house.
Customer Service
Quality
Value
The Stoake team provided invaluable assistance and guidance regarding suitable options for our home. Following our initial contact, their technical team promptly visited us, enabling us to finalize the installation within a mere two weeks from our first discussion with Stoake. The installation team demonstrated great attention to detail and seamlessly coordinated their work alongside the team responsible for installing new flooring concurrently. The outcome is truly remarkable, as the stove harmoniously complements the room's overall decor. Additionally, we greatly appreciated the wealth of practical advice received on operating and maintaining the stove.
Customer in Greater London Posted on 31/05/2023 , work completed 26/05/2023
The trader replied (on 01/11/2023)
Thank you for taking the time to review your experience with Stoake ltd. We're highly passionate about our work and are glad to see that this has been reflected in the quality of your stove installation. We wish you many cosy nights by the fire!
Fireplace/ log burner
Customer Service
Quality
Value
From our first meeting with Nye, to our last farewell to Andreas our whole experience & result couldn't have been better. Highly recommend.
Customer in Greater London Posted on 26/04/2023 , work completed 24/04/2023
The trader replied (on 17/11/2023)
We're delighted to hear that you had such a great experience with the Stoake team. We wish you many cosy nights by the fire!
High quality work, great design, worth the cost
Customer Service
Quality
Value
I picked Stoake because of an earlier Which? recommendation and so want to reinforce that here. We had a Charnwood C five installed and really want to congratulate Nye and his teams for overcoming design problems (so we could safely keep an antique wooden surround) and for delivering a clean install on the agreed dates, with a reasonable lead time at the agreed price. They were clear from the outset about cost and the quality they delivered justified their price.
Customer in Greater London Posted on 03/11/2022 , work completed 03/11/2022
The trader replied (on 17/11/2023)
Thank you for taking the time to review your experience with Stoake. We pride ourselves on offering a tailored and customer-focused service and we're delighted that you felt in safe hands with our team! We wish you all the best and look forward servicing your stove for the years to come.
Service that's worth every penny.
Customer Service
Quality
Value
Top company to deal with from enquiry to installation. We are so happy with our wood-burner but it was the service and the quality of the finish we are happiest about. So rare to get this level of attention to detail and customer care these days and I have to tell you that it's worth every penny. The staff are employees not contractors and that for me makes a massive difference. Pawel, Chris, Archie and the lead, Andreas all took real care and pride in their work. Not only this but asked the right questions, give brilliant advice and were respectful at all times. Have made one recommendation already, would not hesitate to recommend again. If I could give 6 stars, I wood (get it?!).
Customer in Greater London Posted on 26/07/2022 , work completed 20/07/2022
The trader replied (on 17/11/2023)
Thank you so much for your great review. We always strive to deliver a quality and personalised service so we're delighted that this was your experience with us! It means a lot to us to hear such lovely feedback from our customers. Best wishes,
An outstanding company
Customer Service
Quality
Value
We decided to get a log burner fire in place of the gas fire we had. We visited Stoake in late April 2022 and the work has been finished within the month. they take care of everything, from sweeping the chimney, recommending scaffolders which were need to install the flue for the chimney, informing building regulations. A really perfect job - i can’t recommend them more highly.
Customer in Greater London Posted on 19/05/2022 , work completed 19/05/2022
The trader replied (on 17/11/2023)
Thank you for choosing Stoake to install your wood burning stove. We strive for perfection in our work and it's wonderful to hear that you received a flawless install. We hope you enjoy using stove for many years to come!
Great job
Customer Service
Quality
Value
I had a Charnwood 5 fitted and it is lovely, looks good and brings real warmth to my living room. Stoake did a great job - from my first tentative enquiry in the showroom to the final instructions on how to use the stove -very efficient, did exactly what they said they would and kept to time and quote. They gave me all the information I needed. A great professional, friendly and knowledgeable team. No fuss, no drama. Great job; thank you to all the Stoake team.
Customer in Greater London Posted on 06/04/2022 , work completed 01/04/2022
Excellent professionalism.
Customer Service
Quality
Value
I can recommend Stoake Ltd to any one considering the purchase and installation of a wood burning stove. Their office staff understood our concerns about a wood stove, arranged for their representative to call at a mutually convenient time to check the possibilities, and followed up to ensure the timing of the visit worked. Their representative noted the limitations of the fireplace and proposed a solution which worked perfectly. My wife and I are very happy with Stoake's recommendation. The installation was carried out skillfully and with good humour, coordinated as for the survey, with efficiency by the office staff. The work was completed to the agreed budget and to the agreed schedule. The team work of the Stoake staff made the whole exercise a pleasure and we now are enjoying the stove.
Trevor in Greater London Posted on 11/03/2022 , work completed 14/02/2022
Stoake Ltd. wood burning stove installation
Customer Service
Quality
Value
What work did they do? Install a Charnwood C4 wood burning stove Was it done to the agreed schedule and budget? Yes. Pawel, Andreas and team were punctual and completed the work as scheduled. What made the trader stand out? Very professional, polite and thorough. Team focused on the climate implications of the burner and how to reduce them. Good communications and all questions asked were answered promptly. If something went wrong, was it resolved satisfactorily? Yes, the team discovered the chimney was too narrow but discussed this with me and we agreed a plan. Andreas managed to minimise any damage. I would thoroughly recommend the company. Very happy with the installation.
Customer in Greater London Posted on 17/02/2022 , work completed 11/02/2022
A wonderful firm
Customer Service
Quality
Value
Stoake Ltd did a fantastic job of installing a new wood-burning stove in our sitting room. They could not have been more helpful, or more efficient. Every detail was worked out in advance, communication was excellent, prices were exactly as specified, and the work was carried out by very good craftsmen. Stoake really knows what they are doing, and are completely trustworthy. The best company by far that I contacted re woodburning stoves, and highly recommended.
Andrea in Greater London Posted on 07/12/2021 , work completed 07/12/2021
Amazing service
Customer Service
Quality
Value
I am delighted to say that every step of the process was a pleasure. I felt in very good hands and the entire team were professional, calm and charming. The stove was installed without a hitch and I can't wait for winter. I heartily recommend Stoake.
Sophia in Greater London Posted on 06/07/2021 , work completed 21/06/2021