Stoake Ltd

I just had a new woodburning stove installed by Stoake, and have only praise for them and their work. From the time I first contacted them they were quick to reply, personable, efficient, very knowledgable and enthusiastic. They only deal in environmentally friendly products, and can help with all your queries. They were efficient, reliable, and competitively priced. I am extremely pleased with the end product.

Stoake were amazing! Would highly recommend to anyone! All communication was clear and with ease. From the owner to the administration, the prep work to the installation guys - all super friendly and know their stuff. The work itself was completed with absolute care and consideration. A very neat and tidy job well done. No issues at all and lots of advice and information given. We're absolutely thrilled, thank you very much!

The whole process was a pleasure. Everyone involved was helpful and well informed and the installation was swift and professional. Very glad we chose to use Stoake with their all inclusive approach rather than coordinating the process ourselves.

I was recommended Stoake to install a wood stove and I am really happy I contacted them. Nye and the team are reliable, really good professionals. We had good communication all along the process, from the initial visit until the completion of the work. The quality of the woodstove and the preparation work is stunning and they explain pretty well how does the stove work, the do's and don'ts etc. In summary, the experience has been really good and I totally recommend Stoake!

What i really valued was how clear they all were with explaining the process and our options. We were delighted they were able to fit us in before Christmas. All the team i spoke with were friendly, polite and respectful. - especially those coming into our home. They worked hard to get the chimney prepped and stove installed and were as tidy as possible throughout. We're really pleased with the stove they recommend.

We've just had a log burner installed on a newly fitted parquet floor with underfloor heating so were a bit nervous. The installation guys were very reassuring and have done a great job. They got our fire going before leaving and have given us hints and tips to get best performance from our burner. Very happy - thank you! Also offer after installation support. Great guys.

We chose Stoake after much on-line research, due to their eco/sustainability credentials. Once we made contact we were impressed by their clear communication and transparency. They offer free site survey but not before a thorough explanation over the phone of everything that would, or could, be required and a ballpark figure of an estimate of the cost to check it was within budget. No time wasting coming to visit if the whole thing would be out of our budget. The next stage entailed the site survey to check that it would be possible to fit a stove and to give advice on what stove to get. Stoake only fit the most eco-friendly stoves. Nye Meyers did the site visit, explaining and narrowing down the stove choices for us. He also gave good explanations as to what work would need to be done to prepare the chimney and why it was important to line our old Victorian chimney. He answered all our questions and inspired confidence that we were going with the right company. The preparation work of removing our old fire insert and making good was done a couple of weeks before the installation. This work was done neatly and very cleanly. Then a couple of weeks later the stove fitting, including sweeping the chimney and lining it, was done in one day by a team of 3, all fully Covid safe compliant. Again, the work was neat and clean and the team really easy to have around. Once the work was completed they demonstrated lighting the fire. Really pleased. Couldn't recommend Stoake more highly

I have had two log burners installed in my home in Bloomsbury, central London, by the excellent team at Stoake Limited. From the initial consultation through installation the team have been first class. They are passionate about what they do and thoroughly professional in the approach. They are transparent and the work is of a very high standard. They left my home clean and as they found it. I rate them very highly and am delighted with the outcome.

Stoake installed a woodburner for us recently. This involved removing the old fireplace and constructing a new space. We ran into some unforeseen problems but they tackled this easily and at no additional charge. Installation took a full day, but the team were kind, courteous and kept us in the loop as to what was happening. After installation, they spent time taking us through how to use the woodburner and safely information. Really impressed with company and their service. I wouldn't hesitate to recommend them.

Nigel and his team were excellent throughout the whole process, very professional and I highly recommend them.