Endorsed by Which?

Strata Windows

4.9

107 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
107 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Pleased with job
Customer Service
Quality
Value
Andrew, the sales rep was pleasant & efficient & did not outstay his welcome. The fitters, Alan & Russell did a wonderful job & tidied up afterwards. The office staff, Julie & Gail were helpful. A stress free experience from start to finish.
Marc, Staffordshire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 07/08/2018)
Hi Marc, just to say a big thank you for your kind review and the good feedback towards our staff, I will make sure this is passed on to them. Regards Rob
Brilliant job
Customer Service
Quality
Value
Good service. Happy with the product. Happy with the price all round. They have been very helpful.
Ian, Staffordshire Posted on 13/03/2018 , work completed 13/03/2018
The trader replied (on 10/04/2018)
Hi Ian, Just a quick note to say thank you for taking the time to review our service and for your kind comments, much appreciated. Regards Rob
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Excellent workmanship they never stopped and left no mess behind. They cleared everything up and took it away. They were both very polite. Got me to try the door before they went, I am very pleased.
Jean, Staffordshire Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 10/04/2018)
Jean, Many thanks for the review and I am pleased to read that our service was excellent and that our installers did a great job. Regards Rob
Excellent work, looks good too.
Customer Service
Quality
Value
Care taken when removing the existing doors & frame, clean & tidy work.
Alan, Staffordshire Posted on 12/03/2018 , work completed 12/03/2018
Fabulous front door
Customer Service
Quality
Value
Quality Visage GRP composite front door. Thanks to all the team for superb service from start to finish. Would highly recommend.
JOANNE Posted on 21/02/2018 , work completed 21/02/2018
The trader replied (on 10/04/2018)
Hi Joanne, I'm glad to read that your door installation has met with your complete satisfaction and that you are happy to recommed Strata, I do know from feedback that the door really looks good. Regards Rob
Fantastic job
Customer Service
Quality
Value
Prompt, courteous fitters. Nothing was too much trouble. Very tidy. Quality product. New to the area and Strata were recommended to me. First class product and service. Very impressed and will definitely recommend.
Simon, Shropshire Posted on 06/02/2018 , work completed 06/02/2018
Excellent job
Customer Service
Quality
Value
The fitters arrived promptly and worked quickly and professionally. Most impressed with the finished result.
Philippa, Shropshire Posted on 02/02/2018 , work completed 02/02/2018
Fair price, neat installation, and supporting the disabled workforce
Customer Service
Quality
Value
The excellent showroom in Stoke-on-Trent was well presented with knowledgeable sales staff who provided authoritative, un-pressured assistance. Thirteen Evolution Stormforce 2 windows were installed over a three day period. The contract price compared favourably with quotes from other firms. The two workmen were polite, hard-working, and took great care to ensure the house interior was protected from building dust. Their hard of hearing disability was of course irrelevant to their standard of work. The company was very flexible with regard to a later installation of a bathroom window due to building works. A minor snag with the fit of horizontal mullions is being addressed by the installation manager who personally visited the site on the day the problem was identified. The site was properly tidied post installation after work in very arduous environmental conditions - it was freezing. Overall, the windows look superb and I recommend this firm for its competitive pricing and excellent standard of service.
Richard Cooke Posted on 21/01/2018 , work completed 21/01/2018
Professional job
Customer Service
Quality
Value
From making my first enquiry until the job was finished was brilliant. For a quote, I was given the name of the person, he was prompt, not in the slightest pushy, he even offered me 24 hours to think about if I needed it. Fitters again prompt, courteous of my home by putting sheets down. Fair price too. Would recommend.
Which? Trusted Traders Consumer Posted on 01/12/2017 , work completed 01/12/2017
Highly efficient
Customer Service
Quality
Value
From start to finish, professional, efficient, competent in every way. A very happy customer.
Greta, Staffordshire Posted on 20/11/2017 , work completed 20/11/2017