Endorsed by Which?

Strata Windows

4.9

148 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing suppliers
    • Double glazing repairs
    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
    • Composite doors
    • Orangeries
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory Roof replacement
  • Glaziers

    • Aluminium Windows
    • UPVC Windows
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
148 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Stress-free installation
Customer Service
Quality
Value
Barry and Tim made the installation of our replacement windows and doors a stress-free experience. They kept us informed throughout, had a can-do attitude, kept noise to a minimum, cleaned up thoroughly and even finished earlier than expected. Best of all we are thrilled with our new windows and doors. Highly recommended.
Customer in Staffordshire Posted on 18/07/2024 , work completed 17/07/2024
The trader replied (on 22/07/2024)
Good morning, having just read your lovely 5 star review, I was really pleased to see that our installation was exemplary in all ways. Barry and Tim are an excellent team and compliment each other in their work. I will be sure to pass on your kind words to them and I will personally thank them for their quality of work. Your recommendation to family and friends is much appreciated, kind regards - Rob Dale MS@ Strata
Values-based company that has attracted a team who all share its values
Customer Service
Quality
Value
From start to finish, my experience with Strata has been uniformly positive. Darren's design, idea-bouncing skills and patience meant that I ended up with the space that was perfect for my needs. (Previous architect-drawn plans had been nowhere near this standard.) He and Paul (surveyor) dealt with the planning permission so that the whole process was seamless. Graham did a first-rate job of the construction, despite dreadful weather. Adam and Neil were skilled fitters who it was a pleasure to have around. Martyn and Darren's plastering was flawless and Mark, the engineer, made sure that all finishing touches and trims were in place. Russ was there for project management every step of the way. He was then happy to advise me on later parts of the project such as flooring when Strata's role was officially over and even returned with a colleague to move my furniture into the new space right at the end. I couldn't be more delighted with the end result and would recommend Strata to anyone. Very many thanks to everyone involved.
Customer in Stoke-on-Trent Posted on 09/07/2024 , work completed 04/06/2024
The trader replied (on 10/07/2024)
Hi, firstly may I say a huge thank you for taking the time to write such an amazing review, your complimentary comments are most welcome and I will be sure to pass these on to all the workmen involved within your project. It was good to read that our performance across the board was exemplary and I'm certain that you will enjoy your home extension for many years to come. Kind regards, Rob MD@Strata
Graham Baldwins Gate
Customer Service
Quality
Value
Had a new conservatory roof fitted and from originally ordering the same until completion, the service and workmanship could not and I repeat be bettered. The two fitters, Adam and Neil, assisted by George were extremely polite, pleasant to deal with and exceptional in every aspect of their work. What is more so, they were extremely clean and once the job was completed, they left everything spotlessly clean. Completed on time. Impossible to better. Would highly recommend Strata.
Customer in Staffordshire Posted on 03/07/2024 , work completed 07/06/2024
The trader replied (on 10/07/2024)
Good morning, I'd like to pass on our appreciation for your 5 star review, it's really good to see that Adam, Neil and Jordan all worked well together and completed your installation to a very high standard. Your recommendations to family and friends would be gratefully received as this is the lifeblood of the business. Thanks again, kind regards Rob MD@Strata
Bungalow bay, door and window.
Customer Service
Quality
Value
Lovely installation completed by very friendly fitters, Barry and Tim. We have a large bay window with attached door in our living room. We wanted a deeper sill on the window than had previously been there. No problem at all, has been finished exactly to our requirements. The original window had a very rough, ugly fit to the soffit, which we didn't want with the new window. No problem at all, has again been finished to our requirements. The old lead had been straight and ugly, we asked if it could be made to look better. No problem, .... you can see where this is going. Bedroom window, new soffit and guttering all installed and completed to a high standard. All work carried out with as little mess as possible, and tidied up fully before Barry and Tim left us. This is the 2nd time we have used Strata and have no hesitation in recommending them to anyone, in fact our daughter is having them to fit a front door in 2 weeks time. Very happy with the price we paid too.
Customer in Stoke-on-Trent Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 03/07/2024)
Good morning, having read your excellent review, I'd like to pass on our appreciation for your kind words. I was really pleased to see that you are happy with our quality products, service and installation team, Tim and Barry. I will be sure to thank them both myself. Regards, Rob Dale MD@ Strata
Excellent service and workmanship
Customer Service
Quality
Value
I recently had a new bay window and door fitted. The job took a couple of days. The two lads who did the work were Barry and Tim. They were excellent,turned up on time and worked hard. The price I paid seemed reasonable compared with other quotes I got. They cleaned up after and left no mess. I am considering having some more work in the near future and I will definitely be contacting strata windows again. I am really pleased with the work what was done thanks to the excellent workmanship from Tim and Barry.
Customer in Stoke-on-Trent Posted on 29/06/2024 , work completed 25/06/2024
The trader replied (on 01/07/2024)
Hi, many thanks for your 5 star review, it's really good to read that you are over the moon with our installation. I will pass on your comments to Barry and Tim no problem. We look forward to completing more work for you in due course and if you want us to allocate Barry and Tim again, please mention this when you order. Kind regards, Rob MD@Strata
Replacement Windows
Customer Service
Quality
Value
Excellent experience with Strata from initial enquiry through to an on time installation. Arrived as arranged, Andy and Neil assisted by Jordan were a very pleasant hard working team, excellent workmanship and very helpful. Working in hot conditions they still managed to complete the job a little earlier than the programme. A happy experience for this Customer.
Customer in Staffordshire Posted on 26/06/2024 , work completed 26/06/2024
The trader replied (on 01/07/2024)
Good morning, thank you for your lovely review, really pleased to see that you are very happy with our service, I will pass on your comments to the installers Andy, Neil and Jordan. Regards, Rob MD@Strata
Professional Strata Workmanship
Customer Service
Quality
Value
We are extremely pleased with the windows & door fitted by Barry & Tim of Strata. They both worked amazingly in hot weather from 8am till 6pm on the first day and completed our work by mid morning the following day. They advised us of everything they did showed us the mechanisms etc and cleaned thoroughly before leaving including our drive & patio Really nice people too, thanks Guys.
Customer in Staffordshire Posted on 21/06/2024 , work completed 21/06/2024
The trader replied (on 25/06/2024)
Hi, I'd like to pass on our appreciation for your lovely 5 star review. We are really grateful for you kind comments and I'm pleased to read that our product and service was first class. I will be sure to let Barry and Tim know how pleased you are, kind regards Rob - MD@Strata
Strata windows. Doors and conservatory replacement
Customer Service
Quality
Value
Strata from start to finish have been great. The fitters Andrew and Steven we can't speak highly enough! So pleasant and polite, absolutely amazing work, even though it was challenging at times for them , and Andrew carried on despite being in pain through injury. They were so approachable and friendly and professional. Attention to detail was amazing. They explained what they were doing and what was next. They are the best tradesman we have ever had in our home, and would welcome them back for future work! They went above and beyond to ensure we got what we wanted. Also I would like to thank and praise the work of the electrician, sorry we couldn't remember his name, but Strata will know, he pulled a difficult situation on wiring out of the hat! Many thanks to him for sorting and also the TV cable. I can't say anymore. They were amazing! Many Many thanks to them!
Customer in Staffordshire Posted on 20/06/2024 , work completed 20/06/2024
Fabulous!
Customer Service
Quality
Value
I’ll be honest I was a bit worried and hoped my new composite door, which I had paid a lot of money for would not only look good and work well but that it was fitted properly! Well! Not only were Andy and Steve lovely blokes they did an amazing job and my door does look fabulous! I love it!
Customer in Stoke-on-Trent Posted on 14/06/2024 , work completed 14/06/2024
The trader replied (on 17/06/2024)
Hi, many thanks for your wonderful review, I'm really pleased to see that Andy and Steve installed your new door completely to your satisfaction. We really appreciate you taking the time to leave your 5 star review, I will be sure to pass on your comments to all involved. Kind regards Rob MD@Strata
Outstanding workmanship
Customer Service
Quality
Value
I recently had my windows fitted by Strata Windows in Stoke-on-Trent, and I couldn't be more pleased with the experience. From start to finish, their attention to detail was impeccable. Choosing the window design was made easy with their expert guidance, and the survey was thorough, ensuring that everything was planned perfectly. The fitting team was exceptional—clean, efficient, and meticulous in their work. They left no stone unturned, ensuring that every aspect of the installation was flawless. Additionally, their after-sales service was excellent, providing me with peace of mind and support even after the job was completed. Strata Windows will undoubtedly be my go-to place for any future needs related to windows, doors, or conservatories. Thank you, Strata, for your outstanding service and commitment to quality!
Customer in Stoke-on-Trent Posted on 05/06/2024 , work completed 03/06/2024
The trader replied (on 10/06/2024)
Good morning, I'd like to pass on our appreciation for your fantastic 5 star review, I'm really pleased to read that our product and service has met your expectations. I will ensure that your comments are passed on to all the Strata team and thank you for your recommendations, these really make a difference to our future success. Regards Rob, MD@Strata
Thank you to Steve and andy
Customer Service
Quality
Value
Amazing work completed by Steve and Andy. Told us 2 days oringally and all the work was done in 1 which is brilliant. Cleaned up also after themselves which is appreciated
Customer in Staffordshire Posted on 28/05/2024 , work completed 28/05/2024
The trader replied (on 29/05/2024)
Thank you for you lovely 5 star review, I'm pleased to read that your installation was completed early and to an excellent standard, I will be sure to pass on your comments to Andy and Steve. Regards, Rob MD@Strata
30 years using Strata Windows
Customer Service
Quality
Value
I have used Strata for about 30 years on and off. We've had a conservatory, porch, windows etc and always been really pleased with their work. Recently, our porch roof got damaged and we had to have a new roof installed. I rang Strata who arranged for Darren Bloor to call. He viewed the roof and came up with a plan for replacing the roof and gave us a quote. He was very professional and friendly. We agreed to have the work done. He arranged for Russell Mountford to call and go through the plans and give us a date when the work would be carried out. He became our "go to" man. He was brilliant. Nothing was too much trouble and he answered any queries I had. The fitters, Steve and Andy turned up as arranged on the day at 8.00 am and they didn't leave until 3.00 pm. They were brilliant. No long breaks for them, they just got on with the work at hand. Job well done and in a timely manner. They too were very friendly and nothing was too much trouble. I admit that I am a very fussy, pedantic person so there were a couple of "snagging/tweaking" issues. Again, I just rang Russell who arranged for Barry and Tim to call and fix the issues. Barry and Tim were also brilliant. Professional, friendly and did everything we had agreed needed doing. I couldn't have asked for anything more. I am now really happy with the roof. I would highly recommend Strata. I can't fault them. The whole company is customer focused. I shall definitely be using them again. Well done STRATA!!
Customer in Staffordshire Posted on 21/05/2024 , work completed 20/05/2024
The trader replied (on 28/05/2024)
I'd like say a huge thank you for your amazing review, your appreciation for all of our representatives that worked on your project is very much welcome. Having such kind words to endorse all our efforts makes a big difference to new customers that are yet to experience our service, your future recommendations would be much appreciated, thank you again. Regards, Rob MD@Strata.
Bedroom window
Customer Service
Quality
Value
Andy and Steve worked quickly and cleanly to install our bedroom window. All communication with Julie in the strata office was a pleasant experience. Have used them in the past and would highly recommend them.
Customer in Stoke-on-Trent Posted on 21/05/2024 , work completed 21/05/2024
The trader replied (on 28/05/2024)
Just to say thank you for your kind words and your excellent 5 star review. Our aim with all our installations that we complete is to achieve complete satisfaction with everything that we do. I'm pleased to read that we have done so with your installation, your recommendations are greatly appreciated. Regards, Rob MD@Strata
Wonderful job in a short time.
Customer Service
Quality
Value
The too guys that fitted two doors for me were Steve and Andrew they did an excellent job very professional clean job.
Customer in Staffordshire Posted on 17/05/2024 , work completed 17/05/2024
The trader replied (on 28/05/2024)
Thank you for your kind comments, I'm pleased to read that you are delighted with our products and service, your recommendation to friends and family is appreciated, Regards Rob MD@Strata
New windows and doors
Customer Service
Quality
Value
Andy and Steve have done a fantastic job and both deserve a five star rating, they rang the week before to let us know what time they would be with us on the Monday morning. The time keeping was spot on, I was told everything they would be doing before they started, they were extremely tidy no mess and the first day Monday rained none stop all day. They worked happily together and everything has been finished to a high standard, the windows and doors were fitted a day earlier, there were no hidden extra costs or problems, we would recommend using strata to our friends and family it has been a extremely good experience from start to finish
Customer in Staffordshire Posted on 25/04/2024 , work completed 24/04/2024
The trader replied (on 30/04/2024)
Hi, just wanted to pass on my thanks for your superb 5 star review, it was great to read that our team have excelled in their work and service. Having such positive feedback from our customers is essential in today's tough trading environment. I will be sure to pass on to all involved your kind words, thank you so much. Regards, Rob Dale. MD @Strata
PVC windows
Customer Service
Quality
Value
A very professional company from the moment we ordered our windows. The window fitters were excellent. Their workmanship was very neat and they cleared everything up when they had finished. We would highly recommend this company.
Customer in Stoke-on-Trent Posted on 12/04/2024 , work completed 10/04/2024
The trader replied (on 19/04/2024)
Thank you for your 5 star review, it was great to see that you are really pleased with the work, your kind words really make a difference to our future success. Your recommendations are much appreciated. Regards, Rob Dale, MD@strata
What a fantastic company to deal with
Customer Service
Quality
Value
From the very start Strata's representatives were polite, professional, knowledgeable and flexible with their approach. We had a slightly non standard requirement, but it wasn't a problem for them. They found a solution to all the little quirks. At each stage they kept us well informed and when things didn't quite go perfectly they responded immediately and sorted things out. Russ was a great project manager, the builders (EJ Wood) they used were great, as was the plasterer. The strata fitters (Neil and Adam) were fantastic. We wouldn't hesitate to use them again. I rarely give out 5 stars, but Strata have earned them. Outstanding.
Customer in Cheshire East Posted on 04/04/2024 , work completed 08/03/2024
The trader replied (on 10/04/2024)
Just to say a huge thank you for your first class, 5 star review, I was really pleased to see that we excelled in our service. It's good to hear that all our staff, managers and tradesmen are working together with one aim - complete customer satisfaction. Your kind words make a big difference to our future customers and inspire us to keep up the good work! I will be sure to pass on your comments to all involved. Kind regards, Rob - MD@Strata
Really pleased
Customer Service
Quality
Value
I had windows doors and a porch fitted by Phil and Tony, they were friendly, hard working and very professional, providing a high standard of finish throughout. Any problems or issues were sorted out straightaway by both the fitters and Strata. The whole experience of dealing with the company has been easy and fuss free, I can say that everyone we have come into contact throughout the process has been very amenable and accomodating.
Customer in Staffordshire Posted on 28/03/2024 , work completed 21/03/2024
The trader replied (on 10/04/2024)
Hi, many thanks for your amazing 5 star review, we really appreciate you taking the time to share your experience and satisfaction with our service. I will be sure to pass on your kind words to the staff and installers, Kind regards Rob. MD@Strata
Warm roof upgrade for Conservatory
Customer Service
Quality
Value
We are absolutely delighted with our new roof. On the coldest days we are already sitting in the conservatory, so much warmer and great to be in there. Some 10 years ago Strata installed the Conservatory and we were so pleased with the workmanship and the finish. So when we decided to have the upgrade it made sense to contact Strata again. We were not disappointed, from start to finish, all of the work done, Darren, Russell, Adam, Neil, the electricians, plasterers, and the decorators did a fabulous job. Always on time, cleaned up daily after their work and just a really nice bunch of people to work with. We would not hesitate to recommend Strata and certainly would use them again.
Customer in Staffordshire Posted on 23/03/2024 , work completed 04/03/2024
The trader replied (on 27/03/2024)
Good morning, having read your fantastic 5 star review, I would like to say how pleased I am to read your comments, thank you so much for taking the time. It really makes a difference when a first class review is left, especially in today's marketplace as this reinforces the confidence in using our company. Thank you once again for your review and I will be sure to pass on your kind words to all the staff involved. Regards, Rob Dale. MD Strata Ltd
New Windows & Doors Fitted
Customer Service
Quality
Value
So we have just had all our windows and doors fitted by Lewis and Karl from Strata Windows and I just had to say that these 2 guys were absolutely brilliant from start to finish. Such a credit to Strata. Made sure everywhere was covered before work started, work was completed to a high standard and cleaned up before they left each day. Had one new piece of glass pop on installation but a new one was already ordered before they told me. Very efficient! Thanks guys and thanks Strata
Customer in Posted on 03/03/2024 , work completed 28/02/2024
The trader replied (on 11/03/2024)
Hi, just to say a big thank you for your 5 star review, we really appreciate you taking the time. I was pleased to see that you are 100% satisfied with our service and the quality of the installation. Kind regards, Rob Dale MD@Strata.
Excellent service
Customer Service
Quality
Value
I have used Strata Windows before for window replacement (all of them) and have been very pleased with the outcome. This time I had a replacement front door fitted. I agreed a price and shortly afterwards they contacted me with a date for fitting the door and that it would be in the afternoon. They phoned me a few days before the due day to confirm that I was still available on the agreed day. On the day they phoned to tell me a time to expect them and they arrived within a few minutes of the time. There were two fitters who introduced themselves and then explained what they would be doing. They immediately got down to work after laying sheets down on the floor. They were both friendly and polite and when they had finished they made sure that I was completely satisfied with what they had done. They also gave me a guide to the locking system for the door. They then cleared away and after they had left you would not know they had been. A very professional service form everyone concerned with the sale and fitting.
Customer in Stoke-on-Trent Posted on 18/12/2023 , work completed 15/12/2023
The trader replied (on 21/12/2023)
Hello, I'd like to thank you for your excellent 5 star review and to say how pleased I am to hear that Strata have again provided an excellent product and service, your loyalty to our company is greatly appreciated. Our business is based upon customer recommendations and your kind comments will certainly go a long way to reinforce confidence with any new customers. Wishing you a very Merry Christmas and a Happy and prosperous New Year. Regards, Rob Dale. MD@Strata
Quality work - as ever
Customer Service
Quality
Value
Needing a new internal composite door we had no hesitation and contacted Strata Windows, having used their expertise for many years it was a no brainer. The survey prior to the job puts your mind at ease knowing that any possible issues have been discussed and sorted. Communication regarding the time and duration of the job is also made clear. Following the fitting, any instructions regarding the closing, opening, locking, etc. is explained. fully. The fitting was completed on time. There was no mess to clear. The fitters were friendly, professional and courteous. Will we consider Strata again? Certainly.
Customer in Stoke-on-Trent Posted on 22/05/2023 , work completed 16/05/2023
The trader replied (on 24/05/2023)
Hi, I have read your fantastic review and would like to say how very pleased I was to see that you are really satisfied with both our service and product. I really makes a big difference when customers take the time to show their appreciation and express this with a kind review. Thanks again, I will be sure to pass on your comments to the staff, best wishes Rob Dale - MD Strata Windows
Excellent company
Customer Service
Quality
Value
I had a new composite door & cover sills fitted by Strata. Customer services were extremely helpful in the selection & ordering process and the original fitting date was adhered to precisely. The fitting team did a sterling job arriving bang on time, working efficiently & professionally and completing the work to my full satisfaction. The door/glass quality are superb and come with a long warranty, giving real peace of mind. The finished door looks stunning. I can’t recommend this excellent company highly enough.
Customer in Staffordshire Posted on 08/11/2022 , work completed 04/11/2022
The trader replied (on 10/11/2022)
Just to say that we really appreciate your kind comments and I am especially glad to hear that our installation team have completed a first class service. As a company established for over 40 years, we rely on recommendation from our customers, and having traded through really difficult times since 2020, I am particularly pleased to hear that our efforts are appreciated for a good job, well done! Thank you so much. I have tracked your installation and I will be sure to pass on your comments to the fitters themselves. Regards, Rob MD - Strata
Excellent service
Customer Service
Quality
Value
New composite door and side panel & pvc window fitted. On time, clean, tidy. Very good products. Company advice received after we had accepted initial quotation resulted in substantial saving.
Customer in Staffordshire Posted on 03/11/2022 , work completed 03/11/2022
The trader replied (on 10/11/2022)
Good morning, I wanted to say a huge thank you for taking the time to leave your great review. We really appreciate this as it goes a long way to reassure our future customer of our quality and service. Please let us know if we can be of any further service. Regards, Rob MD - Strata
Outstanding after sales service
Customer Service
Quality
Value
We are delighted with our Strata Conservatory but, after 8 years it developed a small leak. Strata honoured the warranty without any fuss and it has been fixed today in very quick time. Special mention for Mark and his assistant who were totally professional and fitted a new seal in about half an hour. Extremely impressed.
Customer in Staffordshire Posted on 29/06/2022 , work completed 29/06/2022
The trader replied (on 30/06/2022)
Good morning, I'd like to say thank you for your 5 star review and I'm pleased to read that our aftercare team have impressed you with their prompt response and action. We have, for many years, placed very high importance on great customer service as we know this makes a big difference to choosing a company to carry out work. Thanks again for the review, Kind regards, Rob.