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Endorsed by Which?
Strata Windows
Opening Hours
Today - 10:00–17:00
- Monday 10:00–17:00
- Tuesday 10:00–17:00
- Wednesday 10:00–17:00
- Thursday 10:00–17:00
- Friday 10:00–17:00
- Saturday 10:00–17:00
- Sunday 11:00–15:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!
Strata Windows Ltd - Part of the Strata Group.
Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.
Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.
Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.
The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!
Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.
Staffordshire County Council preferred supplier for over 12 years.
Call us on 01782 279081
What we do
Double glazing
- Double glazing suppliers
- Double glazing repairs
- Double glazing installation
Doors
- Bi-fold doors
- Patio doors
- Timber doors
- Composite doors
- Orangeries
Conservatories
- Hardwood conservatories and orangeries
- Conservatory Roof replacement
Glaziers
- Aluminium Windows
- UPVC Windows
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
148 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great Company and Fitters
Customer Service
Quality
Value
The guys Andy and Steve, absolutely wonderful they arrived on time very pleasant got on with the work never wasted a minute the weather was over 20c, the windows are beautiful, what a difference they make to all the rooms, I'm really pleased with them the guys cleaned them after, also cleaned all up they left no mess, very trustworthy pleasure to meet them also Gail was very helpful thank you Gail. GREAT COMPANY.
Customer in Stoke-on-Trent
, work completed
Recommended
French doors - highly recommend Strata
Customer Service
Quality
Value
Strata Windows have recently installed French doors through into our conservatory. Great service from start to finish. Staff are highly trained, polite and professional and work was completed to a high standard. We had several quotes and Strata were competitively priced. It's great to see a company that care about customer service and actually deliver what they say they will. It's a competitive market out there for UPVC suppliers and installers but you won't go far wrong using Strata. Highly recommend.
John in Staffordshire
, work completed
Recommended
Malincourt
Customer Service
Quality
Value
We first used this Company 20 years ago and they have completed additional work for us from time to time including doors and windows. The latest job was to replace 3 dormer widows and French windows. We found them very efficient and professional. The work carried out was excellent and the replacements were to a very high standard and quality. We would have no hesitation in recommending Strata Windows for their products and workmanship.
Robert in Staffordshire
, work completed
Recommended
Complete house doors and windows replaced
Customer Service
Quality
Value
This is an excellent company to deal with from sales through to fitting. The product is first class and the fitting was done efficiently and to a very high standard. It's always difficult to single out people when everything has gone so well with the project, but to say that Julie took the original order, the fitters that came Phil and Tony fitted most of the doors and windows and the patio door by Barry and Adam, and Paul scheduled the project. All first class and a credit to Strata. From the work that was done on my house I would have no problem in recommending Strata to anyone. Thank you Strata.
Percy in Shropshire
, work completed
Recommended
No more draft in the house!
Customer Service
Quality
Value
No more draft in the house! We had a brand new Composite door, French doors and all of our Windows replaced as we were having problems with draft and noise. I would highly recommend anyone to get windows and doors from Strata as they are the gold standard. Incredibly neat and attention to detail was impeccable. You can see in my photos some finished products. I would also like to thank the very knowledgeable fitting team: Barry Woodvine and Adam Mullock as they went above and beyond installing our new Windows and Doors.
Customer in Staffordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
First time we have used Strata and will definitely do so again and highly recommend them. The job was first class from start to finish delivering on all their claims.The installation team were great could not fault them.
Customer in Staffordshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
We have used Strata before, so we had no hesitation about using them again. We were not disappointed as everything went like clockwork.
Customer in Staffordshire
, work completed
Recommended
Replacement Conservatory
Customer Service
Quality
Value
The installation guys were very professional and made an outstanding job of the replacement conservatory. They were courteous and removed all the mess away to our satisfaction. The only negative point to the whole project was the time it took from the deposit payment to the actual installation date. I was quoted 4 to 6 weeks in June but in reality, it turned out to be October with outstanding parts fitted in November. Having said that, it’s been a very problematic year for us all so we half expected this.
Customer in Staffordshire
, work completed
Recommended
Front Bay Window
Customer Service
Quality
Value
Great service quality first class excellent fitters were amazing did a fantastic job very helpful and cleaned up. Would highly recommend Strata previously had windows and door and will certainly be using them again for the remaining windows and doors we need. Very happy
Customer in Stoke-on-Trent
, work completed
Recommended
Fitters were outstanding again
Customer Service
Quality
Value
Used strata 3 times over a number of years, had wooden and uPVC windows, quality is always top class, price better than most like for like. Andrew who quotes is knows his windows and advises, Paul measures and again know his job so well, the ordering and scheduling is efficient, office staff helpful polite and friendly. All the teams of fitters we have had have been on time hard working and courteous, including clean and tidy. The most recent team were above excellent I could not believe how little mess fitting 5 big sashes, also the time taken to ask if we were happy and show us how to use them. They disposed of all the rubbish too. Top class firm strata.
Customer
, work completed
Recommended
Replacement Windows & Door
Customer Service
Quality
Value
We decided to replace all 8 windows in the house, plus a conservatory door. We obtained various quotes and decided on Strata due to price & reputation. From the first meeting with Gail in the showroom, everyone we have dealt with has been polite, professional and efficient. There were no pressure sales and all timescales were agreed to fit in with our requirements. Installation was completed within 2 days by Mick and Adam with minimum disruption. As with any job of this nature, a couple of follow up visits were required which were done promptly and without any fuss. We are really pleased with the final result and would have no hesitation in recommending Strata. Thank you
Steve & Andrea in Stoke-on-Trent
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended. Pleasant guys. Clean. Waste no time.
Tim, Staffordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
No complaints, prompt and highly recommended.
Helen, Staffordshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Completed according to specification. Excellent workmanship with least disruption. Friendly workman. Door looks amazing.
David, Staffordshire
, work completed
Recommended
Replacement Windows and Doors
Customer Service
Quality
Value
Thank you for the excellent work completed to schedule. From our initial visit to the Showroom, the quotation, survey and installation we have been extremely impressed with the customer service. We had two exterior doors and three windows replaced. Installers Barry and Adam were extremely professional and courteous during the works and left everywhere clean and tidy. The quality of the doors and windows is impressive. We would certainly recommend you to others. Thanks again.
Customer in Cheshire East
, work completed
Recommended
New door
Customer Service
Quality
Value
I have used Strata before and again excellent customer service. The installation was excellent with no issues. I would highly recommend Strata to anyone wanting doors,windows or conservatory’s
Customer in Staffordshire
, work completed
Recommended
Very impressed with the service.
Customer Service
Quality
Value
I was very impressed with the service, excellent information from Gail to choose the right door - fitted within 3 weeks as promised. Fitters Adam & Neil were very efficient, polite and professional.
Elizabeth, Staffordshire
, work completed
Recommended
My review.
Customer Service
Quality
Value
Complete experience from design to completion. Good suggestions at planning, careful workmen, tidy and hard working. Installation manager ensuring everything went according to plan.
Shirley, Staffordshire
, work completed
Recommended
Excellent work professionally carried out
Customer Service
Quality
Value
New conservatory with warm roof system. Work done on schedule and budget. Input from installers was notable not only for expertise but the unrelenting application to,the job in hand. Refreshingly the time on site was accompanied by willingness to discuss detail and unfailing good humour between themselves and we the customer. Subjects referred back to HQ staff were dealt with quickly and helpfully.
Lorraine Heckle
, work completed
Recommended
Very Disappointed
Customer Service
Quality
Value
Strata Windows Very Disappointed with the care of a new window: 23rd November 2018 Arrived a day late that planned due to delay on another job; 1. Crack in the window pane, 2. Damage to coving in living room 3. Damage to the wooden floor 4. Damage to window sill, outside & inside 5. Marks on the panels 6. Window not closing correctly 7. Mess left outside the house and pavement 8. Seal not positioned correctly, plus the list goes on; Complained over four times, now after having paying in full as there policy stipulates. Attitude was,” what do you want m e to do about it”, poor; poor; quality service.
Customer in Staffordshire
, work completed
Very impressed with installation and aftercare service.
Customer Service
Quality
Value
We had 8 windows replaced and the conservatory rebuilt up from a low brick base. The team arrived as scheduled and the work was completed within the agreed timescales. We were very impressed with the efficiency and standard of the workmanship. They were polite and courteous and left the area clean and tidy. There was a slight snag with conservatory door and this was quickly rectified after the installation. They did a fabulous job and we would have no hesitation in recommending them. In fact we are considering having the remainder of the windows and doors replaced.
Judy Gratton
, work completed
Recommended
Windows and Door
Customer Service
Quality
Value
Just like to thank Strata Windows on behalf of my parents who are in their eighties. From the very start when Rob came to see my parents he was very helpful and gave good advice and no pressure to buy. They decided to have two upstairs windows, large bay window downstairs and a front door. The two fitters Adam and Neil were very professional they made a superb job very clean tidy did everything that was asked of them. Thanks again to Strata Windows for an excellent job well done will definitely be using you again.
Ian Lawton
, work completed
Recommended
New conservatory
Customer Service
Quality
Value
From beginning to end of the construction I felt confident in the team's ability to build my new conservatory. I was not disappointed! Every stage of the construction was tackled professionally , no mess was ever left at the end of each day and great care was taken to match up with existing brickwork and windows. Problems were dealt with promptly and successfully. I have no hesitation in recommending Strata. If I have construction work done in the future I will be back to this company.
Christine P
, work completed
Recommended
Pleased with job
Customer Service
Quality
Value
Andrew, the sales rep was pleasant & efficient & did not outstay his welcome. The fitters, Alan & Russell did a wonderful job & tidied up afterwards. The office staff, Julie & Gail were helpful. A stress free experience from start to finish.
Marc, Staffordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Good service. Happy with the product. Happy with the price all round. They have been very helpful.
Ian, Staffordshire
, work completed
Recommended