Strata Windows

Strata Windows Very Disappointed with the care of a new window: 23rd November 2018 Arrived a day late that planned due to delay on another job; 1. Crack in the window pane, 2. Damage to coving in living room 3. Damage to the wooden floor 4. Damage to window sill, outside & inside 5. Marks on the panels 6. Window not closing correctly 7. Mess left outside the house and pavement 8. Seal not positioned correctly, plus the list goes on; Complained over four times, now after having paying in full as there policy stipulates. Attitude was,” what do you want m e to do about it”, poor; poor; quality service.

We had 8 windows replaced and the conservatory rebuilt up from a low brick base. The team arrived as scheduled and the work was completed within the agreed timescales. We were very impressed with the efficiency and standard of the workmanship. They were polite and courteous and left the area clean and tidy. There was a slight snag with conservatory door and this was quickly rectified after the installation. They did a fabulous job and we would have no hesitation in recommending them. In fact we are considering having the remainder of the windows and doors replaced.

Just like to thank Strata Windows on behalf of my parents who are in their eighties. From the very start when Rob came to see my parents he was very helpful and gave good advice and no pressure to buy. They decided to have two upstairs windows, large bay window downstairs and a front door. The two fitters Adam and Neil were very professional they made a superb job very clean tidy did everything that was asked of them. Thanks again to Strata Windows for an excellent job well done will definitely be using you again.

From beginning to end of the construction I felt confident in the team's ability to build my new conservatory. I was not disappointed! Every stage of the construction was tackled professionally , no mess was ever left at the end of each day and great care was taken to match up with existing brickwork and windows. Problems were dealt with promptly and successfully. I have no hesitation in recommending Strata. If I have construction work done in the future I will be back to this company.

Quality Visage GRP composite front door. Thanks to all the team for superb service from start to finish. Would highly recommend.

The excellent showroom in Stoke-on-Trent was well presented with knowledgeable sales staff who provided authoritative, un-pressured assistance. Thirteen Evolution Stormforce 2 windows were installed over a three day period. The contract price compared favourably with quotes from other firms. The two workmen were polite, hard-working, and took great care to ensure the house interior was protected from building dust. Their hard of hearing disability was of course irrelevant to their standard of work. The company was very flexible with regard to a later installation of a bathroom window due to building works. A minor snag with the fit of horizontal mullions is being addressed by the installation manager who personally visited the site on the day the problem was identified. The site was properly tidied post installation after work in very arduous environmental conditions - it was freezing. Overall, the windows look superb and I recommend this firm for its competitive pricing and excellent standard of service.