Endorsed by Which?

Supercraft Windows


357 Reviews

Opening Hours
Today - 10:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020


Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

357 reviews
Customer Service
Sort by
Outstanding Five Star Service From Start To Finish
Customer Service
We have recently moved house and were looking for a company that could install new windows , doors ,facia and soffits. We visited the Supercraft showroom and immediately it felt the right fit for us. As my Wife is in a wheelchair the showroom was absolutely perfect. We could see everything set out in different settings and all the options that were available. We then met Faz who showed us around and gave us great advice and help. The service we have had from Faz from our first meeting, then the management of the job and keeping us informed on the progress has been faultless. The job was started exactly on the start date given . We must give a special mention to the two fitters who carried out the work. Ian and Dave. They have been absolutely brilliant working in all weather, freezing cold, torrential rain and never once complaining. They are an absolute credit to Supercraft and it was a pleasure to have Ian and Dave working at our house for the last few weeks. The end result looks amazing and we are very happy and what seemed like a very daunting project was made so effortlessly easy by the fantastic service from Faz, Ian, Dave and all the Supercraft team.
Customer in Staffordshire Posted on 18/03/2024 , work completed 11/03/2024
The trader replied (on 05/04/2024)
Hello, thank you for letting us know about your experience. We really appreciate your comments about Faz and the fitters, Ian and Dave; we'll be sure to pass this on to them. We are so glad you're happy with the end result. From all the team at Supercraft
Very Pleased
Customer Service
We have been putting off buying replacement windows for years , one problem being we wanted to see the actual windows in the flesh ( not just catalogue images) we were ordering , an added complication being around 4 years ago the council imposed a conservation area on where we live and so we had the issue of planning permission . When we visited their showrooms we were able to view samples of windows and doors. From the moment we stepped in the showroom to make enquiries we found them polite and considerate. They offered to take the planning approval side from our shoulders and apply on our behalf. They negotiated and obtained planning approval for the windows. The windows were fitted by their own skilled workmen who without fail we all found to be polite and considerate and any problems were swiftly solved (the house is some 180 years old). Although it’s only been a few months now we have found it’s made our house warmer and have noticed a drop traffic noise. Would we use them again the answer is yes?
Customer in Staffordshire Posted on 07/03/2024 , work completed 19/11/2023
The trader replied (on 05/04/2024)
Hello, thank you so much for your review. We are glad that our showroom proved useful in your decision making and that you've already started to feel the benefits from your new windows. It means a lot to us that you'd use our services again, thank you. From all the team at Supercraft
supply and fit a supercraft warm roof victorian style conservaroty on existing base
Customer Service
something we had been considering for a long time. butfinally decided when a neighbour had his conservatory roof done by supercraft, it looked good,and he gave good reports of the company. Visited the showroom,spoke to one of the owners of the company, had a survey done recieved satisfactory answers to my questions.Placed an order.subject to checks on existing foundations.surveyor sent to confirm all ok. schedule of works agreed ,work started on time and went in accordance of agreement, finished on time We had one problem of some accidental damage to some patio staining,but we were promised it would be rsolved to our saisfaction or they would replace the patio, The stains were removed and I have no doubt that if they had not been done to our satisfaction that they would have replaced the whole patio This is a family owned companywhich I trust and would use again.they are contactable and responsive and to them their reputation matters hence good service
Customer in Cheshire East Posted on 21/02/2024 , work completed 30/11/2023
The trader replied (on 05/04/2024)
Hello, thank you for leaving this feedback. Customer service is very important to us and we are glad that the problem was able to be resolved to your satisfaction. We are so pleased to know that you would use our services again, thank you. From all the team at Supercraft
Great team , great product , great experience.
Customer Service
Supercraft fitted windows for us 30yrs. ago and we had no hesitation in going back to them for some additional French doors and windows . It was very reassuring to find the same personalities still running the business. Nothing was too much trouble in showing and advising us on the new styles and materials . We were given accurate information and costings , and dates and deadlines were were kept . All our enquiries regarding extras and accessories were dealt with in a very helpful ,prompt manner . We were given an installation date , which was kept , exactly 5 weeks from the date of order . The installation team arrived promptly and were nothing short of excellent, so helpful and diligent. We chose the Residence range , and are delighted with the look and the finish . We can’t thank the Supercraft team enough including the surveyor , whose help and advise was invaluable. Thank you all.
Customer in Staffordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 21/02/2024)
Hello, thank you so much for your return custom to our family business. It is wonderful to read your review and know that you're happy with the final product. From all the team at Supercraft
Outstanding work
Customer Service
After careful consideration and obtaining multiple quotes, we made the decision to place an order with Supercraft for a full house of windows and doors and a lightweight tiled roof extension. They were not the cheapest, but after seeing their showroom and reading other reviews, we felt this was the company to deal with. And this proved to be one of the best decisions we ever made. From first point of contact, to the surveyor, we were updated throughout. The builders were meticulous with their work, so was the electrician and plasterer. The 2 fitters who installed the project are a credit to the business. They were polite, clean and explained the process of fitting. We can’t recommend this company enough and we are over the moon with everything they have done. We have recommended a number of family and friends who are in the process of placing an order. As the saying goes, “you get what you pay for”. We certainly got that and more. Thank you Supercraft!
Customer in Staffordshire Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 11/01/2024)
Hello, we really appreciate your honest feedback and it means a lot to know that you have recommended us to others. Thank you so much, from all the team at Supercraft
Great experiance from start to finish
Customer Service
We ordered a new front door, it arrived within 4 weeks and got it fitted. We were completely satisfied, our new door looks amazing, the fitters were punctual, polite, friendly made a did good job, didn't waste anytime in completeing the work and cleaned up after them.
Customer in Cheshire East Posted on 09/12/2023 , work completed 07/12/2023
The trader replied (on 11/01/2024)
Hello, thanks so much for leaving us a review. We are pleased to know that you're happy with your new door . From all the team at Supercraft
New Livin Room/Conservatory
Amazing, professional job from start to finish. Thank you to Fab for the initial set up and advice also Mark with the planning. Dave & Dean for the start of the job with their groundwork & brickwork and finally Dave & Ian with the frame & glass fitting. Clean and tidy workmanship throughout the whole project from the guys. Thank you. The end result is a credit to you all, I have received lots of compliments about my new room, love it 😊 I would thoroughly recommend Supercraft for any works based on my experience.
Customer in Cheshire East Posted on 10/11/2023 (Reviewer did not use service)
The trader replied (on 11/01/2024)
Hello, it is great to hear this feedback for our team members and we're glad to know that you're getting lots of compliments! Thank you for taking the time to share your experience. From all the team at Supercraft
Quality Work
Very pleased with door quality, fitter Martin has done an excellent job, highly recommend Supercraft for quality and professionalism. John and Gina stoke on trent
Customer in Stoke-on-Trent Posted on 06/11/2023 (Reviewer did not use service)
The trader replied (on 10/11/2023)
Thank you for your feedback, we are glad to know that you are pleased with the work Martin did. From all the team at Supercraft
Excellent job
Customer Service
Complete outside update of windows, porch and conservatory as well as facias, soffits and guttering. We can only say what an excellent job it was from start to finish. The attention to detail by Faz and his team was second to none. Nothing was too much trouble and any minor issues were sorted with no quibble and in a timely manner. Would recommend Faz and Supercraft 100%
Customer in Stoke-on-Trent Posted on 26/10/2023 , work completed 29/08/2023
The trader replied (on 10/11/2023)
Hello, we appreciate your comments and we are happy to hear that you would recommend us. Thank you so much for your custom. From all the team at Supercraft
A bespoke Gable Supercraft Warm Roof System.
Customer Service
I am very pleased with our new warm roof system and frames. Mark came out to see us and was very helpful in explaining and talking through the different options we had and what would suit us. Never did we feel pressured into buying anything that we did not want. From the start of the project to the finish, the surveyor and installation fitters were all excellent. The fitters could not do enough for us during the installation, they were clean and tidy and removed all their rubbish every day. I would highly recommend this company they are very honest and the quality of their work is first class.
Customer in Cheshire East Posted on 24/10/2023 , work completed 30/05/2023
The trader replied (on 27/10/2023)
Hello, thank you for sharing your experience with us. We are glad to know that you're pleased and that our fitters did a good job. We hope you enjoy your new space! From all the team at Supecraft