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Endorsed by Which? Trusted Traders

Supercraft Windows

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4.9

309 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
309 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Would whole-heartedly recommend
Customer Service
Quality
Value
We researched four providers after deciding on a new conservatory. We chose Supercraft for several reasons: The consistently positive online reviews The initial visit to provide a quote, which was carried by a senior, knowledgeable and clearly experienced representative of the company, without any form of pressure or “hard sell”. A competitive quote. The opportunity to view a wide range of conservatories at their easily-accessible showroom. The reassuring “Which” accreditation. Our experience of the actual build was very good. The initial date was put back because materials from the supplier did not pass Supercraft’s quality control. This was far more of an inconvenience to them than it was to us, and gave us confidence they would not try to pass off inferior quality goods to facilitate their own work schedule. The fitters clearly took pride in performing the fit to a high standard. They were tidy, approachable and as helpful as they could be with light fittings etc. without exceeding their scope of practice. The work was completed well within the estimated time frame. A small pane was discovered by the fitters to be slightly incorrect at a late stage and this was dealt with as a matter of priority, even after full payment (which did not exceed the estimate) had been remitted. Admin staff responded to all emails, before and after the build, quickly and efficiently. We really could not fault them and would not hesitate to recommend Supercraft to friends.
Customer in Staffordshire Posted on 19/01/2022 , work completed 22/11/2021
Supercraft windows Excellent
Customer Service
Quality
Value
I choose Supercraft, as a returning customer and the service is as good as it was twenty five years ago. They came and gave us a very fair quotation with professional and friendly advice, followed by the surveyor the following week. I was contacted when the fitters would arrive, eight am arrival, introduced himself, very professional and polite. We got on very well with the lads, nothing was too much trouble, worked hard and left no mess whatsoever. Supercraft replaced eleven windows, three composite doors and French doors all in one week. All the windows and doors are a very high quality and look excellent, the service from start to finish was first class. No hesitation recommending Supercraft to anyone, five stars.
Ann in Staffordshire Posted on 12/01/2022 , work completed 12/01/2022
Great work. Very professional.
Customer Service
Quality
Value
I ordered a coloured composite front door from Supercraft. It was delivered on time and fitted a couple of days later. It was fitted very professionally in no time at all. I would recommend this company to anyone. Very professional in all aspects
Customer in Staffordshire Posted on 12/01/2022 , work completed 05/01/2022
Fantastic Job
Customer Service
Quality
Value
I chose Supercraft windows on recommendations from different people. From the first phone call, through to the survey and the quote, which was within budget, I was impressed by this company. I was given an estimated time for the work to start which was to replace double glazing to the lounge, six window bow and a two window kitchen, work was to be carried out over two days. I was contacted to tell me of a date to complete the work which was earlier than the estimated date which suited us fine. The fitters arrived on time, they introduced themselves and explained the order in which the work would be carried out. They were very professional and very polite but friendly, we got on very well with the lads. I have to say they worked very hard and their workmanship was in my opinion second to none. We are absolutely over the moon with the result of their work, it looks fantastic. The difference in the the old and new windows is fabulous much warmer, and the look of them is smashing. We are so pleased by the new look windows, the workmanship is excellent, I can not praise them enough. They left no mess whatsoever and were professional at all times. I will be using Supercraft in the future. I would definitely recommend Supercraft windows to anyone.
Marj in Stoke-on-Trent Posted on 07/01/2022 , work completed 07/01/2022
Superb in every instance from start to finish.
I was recommended to Supercraft windows by my sister who had had work done by them in the past. I had a home visit by them and they helped with problems I was experiencing and he made some recommendations. Well before the completion date my new windows were fitted and they were considerate, careful, courteous in every way. The workmanship was exemplary and have placed a further order for more windows. I felt completely confident in their ability to carry out the work and would have no hesitation in recommending them to anyone. Well done a superb job and without any stress or anxiety and a very competitive price. Real value for money, from start to finish great - thank you to you all.
Customer in Stoke-on-Trent Posted on 08/12/2021 (Reviewer did not use service)
Excellent and professional service
Customer Service
Quality
Value
We had 12 windows replaced along with full soffit, facia and guttering replacement. Throughout the whole process the Supercraft team were professional, courteous and helpful. There were a couple of issues with the supply and installation, but these were sorted out quickly and efficiently with little impact to us. We still have a number of windows to replace and we will certainly be returning to Supercraft in the future. We can highly recommend them.
Customer in Staffordshire Posted on 25/11/2021 , work completed 23/11/2021
Supercraft Windows:-Without hesitation - Highly Recommended
Customer Service
Quality
Value
We had been looking to replace the original wooden windows to the front of our property (7) plus the front door for some time. Eventually we settled on Supercraft which was not the cheapest. However we are glad we did. The whole experience from start to finish was first class. We visited their showroom in Stoke-on-Trent to be met by Neama who could not have been more helpful in explaining the various products available, all without putting any pressure on us to proceed. After we decided to proceed, the surveyor came out and measured everything carefully answering our questions. On the day of instalation Martin and Justin arrived promptly at 8am, put down dust sheets and set to work. They worked non stop all day and installed all the windows. They were polite throughout and very professional. After the installation they vacuumed the carpets and tidied up. The front door had been delivered with a slight defect and was not sent out but returned to the factory for a replacement. The replacement came quite quickly and the door fitted in around 2 hours. The standard of workmanship cannot be faulted. The windows and door are excellent and have made a real difference both to the look of the house as well as considerably reducing outside noise. The windows and door are also draft free! We have work that we would like doing at the rear of the house and will go back to Supercraft. Based upon our experience we would have no hesitation in recommending them. Five stars.
Customer in Stoke-on-Trent Posted on 10/11/2021 , work completed 06/11/2021
Great Job
Customer Service
Quality
Value
John and Gareth the fitters did a really good job as they laid down sheets from the door to the work place ,kept us informed on what they would be doing and when, were happy to do a couple of extra jobs at no cost. Could not fault them or Supercraft. We got exactly what we wanted good job at the right price and the right quality.
Customer in Stoke-on-Trent Posted on 31/10/2021 , work completed 27/10/2021
Excellent Product and Customer Service
Customer Service
Quality
Value
We had 18 windows replaced with a top quality product at a competitive price. The fitters Martin and Justin were first class, extremely tidy and constructive when solutions needed to be found and their workmanship is faultless. Likewise the advice and response from everyone we dealt with was friendly and constructive.
Customer in Cheshire East Posted on 25/10/2021 , work completed 18/10/2021
Great from start to finish
Customer Service
Quality
Value
We have only positive comments about this company. Everyone was pleasant and helpful from walking into the showroom to completing the job. When choosing our windows and doors everything was explained to us to help us make the right choice to suit our needs. Once we'd chosen the ordering process was simple. Considering the pandemic we didn't have to wait too long once ordered either. The chaps that fitted them were friendly and worked hard to get the job done within the timeframe. 10 windows and French doors completed in just 3 days! They tidied everything after they'd finished, not just the old windows and packaging left behind but hoovering the carpet and wiping sills etc. Any teething problems were addressed straight away without question and our guarantee arrived the very next day following final payment. We can definitely recommend this company.
Customer in Staffordshire Posted on 04/10/2021 , work completed 24/09/2021