Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service from start to finish
Customer Service
Quality
Value
We contacted supercraft as they were recommended from the Residence collection. I can’t speak highly enough of the service that was provided. The communication and professionalism was second to none. They did an amazing job and I wouldn’t hesitate to recommend to friends and family. I would certainly use again.
Customer in Staffordshire Posted on 24/03/2026 , work completed 11/03/2026
Another Top Job
Customer Service
Quality
Value
We used Supercraft 6 years ago who were fantastic building my conservatory. I decided to have another and had no hesitation in choosing them again for quality price and quick completion. Super all round.
Customer in Stoke-on-Trent Posted on 23/03/2026 , work completed 26/03/2020
Doors fitted
Excellent quality, Excellent service, Fitting also superb can not fault them, Highly recommend.Front door and patio doors fitted.
Customer in Staffordshire Posted on 18/03/2026 (Reviewer did not use service)
The trader replied (on 20/03/2026)
Thank you very much for your feedback, we’re thrilled to hear you’re happy with the job. Your recommendation really means a lot to us. From all the team at Supercraft
Great service
Customer Service
Quality
Value
Supercraft Windows delivered an outstanding service from start to finish. The whole job was incredibly well organised — the team removed the old patio door, the builders put up the new wall, and the fitters installed the window, all in a single day. The coordination was seamless and the workmanship was excellent. A special mention goes to Neama, who once again provided brilliant service throughout.
Customer in Cheshire East Posted on 10/03/2026 , work completed 27/02/2026
The trader replied (on 20/03/2026)
Hello, thanks for your review. We’re so pleased to hear that everything ran smoothly on the day and that you were happy with the workmanship. We really appreciate your feedback. From all the team at Supercraft
Excellent Service
Customer Service
Quality
Value
We have just had a complete refit of all our doors and windows by Supercraft. The experience from start to finish has been excellent. Originally making contact via the website Supercraft were very efficient in responding and sending Nema out to review our requirements and quote. Nema listened to our requirements and offered resolutions without any pressure to purchase. Their installation team Jason and Dan were onsite for 4 days and did a great job. They kept in contact each day giving progress updates and worked very efficiently and cleanly. The customer service at every level has been excellent. A stress free experience. I would highly recommend.
Customer in Staffordshire Posted on 23/02/2026 , work completed 20/02/2026
The trader replied (on 20/03/2026)
Hello, thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with our team from start to finish. Neama, Jason and Dan will be especially pleased to hear your feedback. We really appreciate your recommendation too. From all the team at Supercraft
Highly recommended-5star quality service.
Customer Service
Quality
Value
Last year we have had all our windows and doors replaced to our dormer bungalow by Supercraft Windows .After an initial visit to the showroom Mark came to see us and was very helpful with choosing the type of windows and doors we wanted. Mark quickly sent us the price but there was no pressure to purchase exerted by Supercraft. We chose the Residence 7 Painswick windows and doors which have greatly enhanced the appearance of our property. The work was carried out by Ian and Dave who were very professional at all times. Nothing was too much trouble and their attention to detail was excellent.We made sure tea/coffee was always available and they worked very hard.We were so pleased with the quality and standard of fitting that we revisited the showroom and ordered a replacement conservatory to match the new windows.This was again replaced to the same high standard and we were thrilled with the result. The electrician and plasterer provide by Supercraft produced work quickly and of the same high standard.A big thank you to all at Supercraft especially Marc ,Ian and Dave for a wonderful outcome.
Customer in Stoke-on-Trent Posted on 20/01/2026 , work completed 15/12/2025
The trader replied (on 26/01/2026)
Hello, we can't thank you enough for your wonderful review. It makes us happy to hear that your experience was so positive as this is what we always strive towards. We will make sure to pass on your kind words to Mark, Ian and Dave too. Thank you so much for choosing us for your projects. From all the team at Supercraft
Excellent service from the first meeting until the end
Customer Service
Quality
Value
Mark came to see us and was a breath of fresh air compared to the other companies we met. We had an existing conservatory and wanted to replace the polycarbonate roof with a solid roof, and also replace the side frames, glass and doors. Mark provided very good ideas and input into our plans and a fair quote with no pressure or silly sales "techniques". We also visited the showroom which helped us to understand options around type of glass, roof tiles etc etc. We had delays to the work start date due to illness, but were kept informed and timing was not important to us. Once the date was agreed the main build was completed very efficiently over a week, with no return visits needed. The electrical work and plastering were also completed quickly and we are very pleased with the final result. Throughout the process I had total confidence that the company would look after my interests if any issues arose and would do what they promised. Supercraft provided great service to my parents many many years ago and are still an excellent firm to work with.
Customer in Staffordshire Posted on 03/12/2025 , work completed 25/11/2025
The trader replied (on 17/12/2025)
Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that Mark was able to offer helpful ideas and a straightforward, no-pressure approach, and that visiting the showroom helped you feel confident in your choices. We appreciate your understanding around the initial delays and are delighted that the work was completed efficiently and that you’re so happy with the final result. It means a great deal to us to know you felt well looked after throughout the process, and we’re especially grateful for your continued trust in Supercraft over the years. From all the team at Supercraft
Highly recommended
Customer Service
Quality
Value
Our first experience with Supercraft was when Mark came out to discuss what work we wanted. He arrived promptly and talked through our ideas, sharing what options were available. His quote was quick to arrive and very reasonable, and when we decided to change a couple of things, he provided us with a new quote with a clear breakdown of costs. We had 7 windows, the patio doors and front door replaced by a two-man team. They worked efficiently and professionally, answering any questions we had. Before leaving each day, they made sure they had cleaned up. It took 3 days altogether to complete the work. After they left, we came across several minor issues. We liaised with Supercraft and there was no problem getting these remedial works sorted in a short time frame. We would definitely recommend Supercraft and if we need any work doing in the future, we won't hesitate to use them again.
Customer in Stoke-on-Trent Posted on 14/11/2025 , work completed 24/09/2025
The trader replied (on 17/12/2025)
Thank you so much for your lovely review. We’re really pleased to hear that Mark was able to help guide you through the options and that you were happy with the quote and the work carried out by our installation team. It’s great to know they made sure everything was kept tidy and took the time to answer your questions along the way. We also appreciate you highlighting how smoothly the follow-up went — we’re always happy to put things right. Thanks again for the recommendation, and we’d be more than happy to help if you need anything in the future. From all the team at Supercraft
New Inner Front Door
Customer Service
Quality
Value
Had a new inner front door fitted, part of the inside wall collapsed during the fitting (No fault of fitters) it was design fault when built! Supercraft sent Andy to fit the beading once the wall repaired! Andy is a great person, always smiling, knowledgeable and conscientious! We have always used Supercraft for all our windows and even had them build a beautiful Orangery when we downsized! The workmanship and attention to detail was amazing plus timescale was perfect. Would recommend them to anyone, for new windows, doors etc and their after sales service is exemplary.
Customer in Posted on 22/10/2025 , work completed 15/10/2025
The trader replied (on 29/10/2025)
Thank you very much for your review. We’re delighted to hear you’re happy with your new door and the follow-up work. Andy will be thrilled with your kind words too. It’s always a pleasure to work with returning customers, and we truly appreciate your repeat custom. From all the team at Supercraft
Excellent company
From the initial survey to completion of work I am extremely impressed with this company. Neama the sales/surveyer was very friendly and professional in his work measuring my windows,doors, facia,soffitt and guttering. I then had the pleasure of meeting the fitters Jason and Dan who were hardworking and very professional in their work nothing was to much trouble and they went out of their way to help me. I would most definitely recommend this company to anyone reading this.
Customer in Cheshire East Posted on 12/09/2025 (Reviewer did not use service)
The trader replied (on 08/10/2025)
Hello, thank you for leaving us a review. We're glad to hear that you had such a positive experience with Neama, Jason, and Dan. Your recommendation means a lot to us, and we’re glad we could help with your home improvements. If you ever need anything in the future, don’t hesitate to reach out! From all the team at Supercraft