Endorsed by Which?

Supercraft Windows

4.9

388 Reviews

Opening Hours
Today - 10:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
388 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Clean, polite and efficient. Totally satisfied.
David, Staffordshire Posted on 10/01/2017 , work completed 10/01/2017
Excellent workmanship
Customer Service
Quality
Value
Have used supercraft previously. Would highly recommend. Prompt, efficient and clean.
Gaynor, Staffordshire Posted on 09/12/2016 , work completed 09/12/2016
Great job
Customer Service
Quality
Value
Great experience from showroom to finished article. New front porch fitted by very obliging, friendly & hard working fitters.
Lynne, Staffordshire Posted on 05/12/2016 , work completed 05/12/2016
Efficient family business.
Customer Service
Quality
Value
I found dealing with Supercraft was a pleasure. The whole workforce were efficient, attentive to detail and considerate. My bow windows has been installed to a high standard, all mess cleaned up and little inconvenience to me. It looks lovely. Well recommended.
Anne, Staffordshire Posted on 01/12/2016 , work completed 01/12/2016
Excellent job
Customer Service
Quality
Value
The 2 fitters worked through the worst weather of the winter, were exceptionally professional. They completed the job on time and did a great job of cleaning up. They made the whole thing a pleasure. 10/10.
Glynis, Staffordshire Posted on 24/11/2016 , work completed 24/11/2016
Excellent service and quality - Warm roof replacement on conservatory
Customer Service
Quality
Value
I have just replaced an original polycarbonate roof on an Edwardian conservatory with a 'warm roof' using custom built timber frame and finished with Tapco tiles. I am delighted with the results. The roof sections and materials arrived on the arranged date with a two man team. The weather was certainly against the guys but instead of using it as an excuse to lay off they persevered through freezing rain with hot cups of tea to get the job done to spec and on time. The installers were professional and hard working, arriving on time on each of the three days the job took to complete and cleaning up before leaving as it went dark. I would recommend Supercraft and will happily use them for any suitable projects in the future.
DavidC Posted on 18/11/2016 , work completed 18/11/2016
A1 from start to finish
Customer Service
Quality
Value
Top service from start to finish. No heavy sales tactics when buying products. Salesman knew what he was doing, and workmen left it cleaner than when they started, could not pick any fault with workmanship (Bobon).
Barry, Staffordshire Posted on 18/11/2016 , work completed 18/11/2016
Conservatory
Customer Service
Quality
Value
I can highly recommend this family run business. The service was second to none. The builders, fitters and electrician were first class. They left no mess. I would like to thank Mark for the attention to detail on his advise and expertise. Thank you
Elaine Posted on 17/11/2016 , work completed 17/11/2016
Professional installers
Customer Service
Quality
Value
Professional & efficient in all areas.
Happy Customer Posted on 07/11/2016 , work completed 07/11/2016
Poor service
Customer Service
Quality
Value
Ordered patio doors with air vents. Doors arrived and were fitted - no vents. Rang, rang again and again and again. Each time promised to ring back and arrange for vents to be fitted. Never rang back on any occasion. Very disappointed.
K, Staffordshire Posted on 04/11/2016 , work completed 04/11/2016
The trader replied (on 11/11/2016)
We pride ourselves on the standard of our customer service and are very disappointed to receive these comments. We maintain detailed and comprehensive records for all our sales contracts and in particular service and remedial matters with a dedicated service department, and have not been able to locate any details matching the comments above. We would appreciate the customer contacting us direct on our main showroom number 01782 266488, to enable us to resolve the issues raised as soon as possible.
Efficient and tidy.
Customer Service
Quality
Value
Very good workmanship. The owners are extremely polite and keep to their word.
Robert, Staffordshire Posted on 31/10/2016 , work completed 31/10/2016
Outstanding service
Customer Service
Quality
Value
From the off, Supercraft were the ultimate professionals. They provided advice and guidance and I never felt pressured with sales talk. Installation was quick and the staff were brilliant, accomplishing their job and keeping two toddlers amused! Would recommend.
Laura, Staffordshire Posted on 27/10/2016 , work completed 27/10/2016
Excellent job
Customer Service
Quality
Value
A job well done in a professional manner.
David, Staffordshire Posted on 10/10/2016 , work completed 10/10/2016
First rate job
Customer Service
Quality
Value
From start to finish all the people we had dealings with were professional and polite. The fitters, Nick and Trevor, arrived promptly and did a really good job, thank you. This is the second time we have used Supercraft and would not hesitate to recommend them.
Neil, Staffordshire Posted on 25/08/2016 , work completed 25/08/2016
Very good job
Customer Service
Quality
Value
Very pleased with all of the trade people e.g.. builder, plasterer, electrician, etc.
Linda, Staffordshire Posted on 24/08/2016 , work completed 24/08/2016
Prompt and professional
Customer Service
Quality
Value
Very friendly staff hard workers. Very helpful with any questions excellent in making sure I was happy with everything before they left. Clean and tidy, was very impressed with goods.
Lynn, Staffordshire Posted on 18/08/2016 , work completed 18/08/2016
Craftsmanship at its best
Customer Service
Quality
Value
I would like to say this, these two guys Jeff and Nick are craftsmen with skills of artisans and finesse used in the building of my conservatory. Thank you.
Happy Customer Posted on 10/08/2016 , work completed 10/08/2016
Excellent work
Customer Service
Quality
Value
Completed installation of additional windows. Excellent work, totally reliable. Fully recommend this firm to others.
Jacqueline, Cheshire Posted on 05/08/2016 , work completed 05/08/2016
Excellent work
Customer Service
Quality
Value
Employees (Luke and John) were punctual, polite, friendly and cheerful. They worked efficiently and the work was completed to a high level of professionalism and to our total satisfaction. (Next time we hope to get Matthew and Mark to complete the evangelist set!)
Brian, Staffordshire Posted on 03/08/2016 , work completed 03/08/2016
Prompt good job
Customer Service
Quality
Value
He turned up on time 8:10am made a very good job of two windows and a front door. Took all rubbish away with him would definitely recommend Supercraft Windows.
Tina, Staffordshire Posted on 29/07/2016 , work completed 29/07/2016
First class job
Customer Service
Quality
Value
From the initial discussion of our requirements. Through construction and completion, Supercraft Windows were first class. Courteous and tidy we would definitely use them again.
Paul, Staffordshire Posted on 25/07/2016 , work completed 25/07/2016
Great job
Customer Service
Quality
Value
Great job, fast and friendly, tidied up after job, would recommend to others.
Angela, Shropshire Posted on 21/07/2016 , work completed 21/07/2016
Good, prompt and professional
Customer Service
Quality
Value
They were pleasant, courteous, efficient, prompt and professional with a good job of fitting the windows and doors.
Raymond, Staffordshire Posted on 15/07/2016 , work completed 15/07/2016
My Review
Customer Service
Quality
Value
Very good. Thank you very much, cheers.
Kenneth Duncan, Staffordshire Posted on 09/07/2016 , work completed 09/07/2016
Prompt and very good
Customer Service
Quality
Value
First class workmanship. Very hardworking
David, Staffordshire Posted on 07/07/2016 , work completed 07/07/2016