Endorsed by Which?

Supercraft Windows

4.9

388 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
388 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New front doors
Customer Service
Quality
Value
We had our wooden front doors in our porch replaced by Supercraft and they've done an excellent job. The porch front is not vertical, so they had to trim the building fabric to get the new doors to fit vertically and plumb. I have to say I was a little sceptical, but the finished installation is excellent. The fitters were polite, clean and tidy. The Supercraft office team are very easy to deal with - not pushy, and really ensure everything is correct before you sign up. A pleasure to do business with.
Customer in Cheshire East Posted on 20/05/2024 , work completed 17/05/2024
The trader replied (on 22/05/2024)
A huge thank you for your 5-star review; your kind words are most appreciated. Our team work exceptionally hard to fulfil all customer requirements, so it is great to hear that you are delighted with the finished result. Thank you once again, from all the team at Supercraft.
Super Windows from Super Craftsmen!
Customer Service
Quality
Value
We recently moved to Cheshire purchasing a property that needed some refurbishments. Little did we realise that it would result in all the doors and windows being replaced including 7 bi-fold doors and over 40 windows. We invited several companies to quote. Supercraft stood out with regards to quality of product, polite and prompt service and good pricing, so we appointed them to deal with our 'little' project. It has taken us over a year to complete our refurbishment and Supercraft have been nothing but professional, obliging and flexible in terms of fitting in with the other trades as well as timing their deliveries to suit our needs. The end product looks amazing and the quality of the bi-fold doors and aluminium windows as well as the standard of installation is exceptional. Well done Fab, Mark and all the team. I would use you again tomorrow!
Customer in Cheshire East Posted on 15/05/2024 , work completed 10/05/2024
The trader replied (on 20/05/2024)
Thank you for taking the time to leave such a positive review. We value your custom and it is wonderful to hear that you would use us again. Our team work tremendously hard, wanting to give the very best to our customers, so we'll be sure to pass on the lovely comments. We are so pleased that you are happy with your new bi-fold doors and windows. From all the team at Supercraft
Front door installation
Customer Service
Quality
Value
Had a new front door installed 3 may. Door fitters worked diligently & expertly & to a very high standard taking out the old door & installing the new Carnaby front door, which I would highly recommend. Would 100% use the services & products from supercraft in the future
Customer in Cheshire East Posted on 04/05/2024 , work completed 03/05/2024
The trader replied (on 13/05/2024)
Thank you for letting us know about your experience. Our team work extremely hard so it is wonderful to know that you are happy with your new Carnaby front door. We are so pleased to know that you would use our services again. From all the team at Supercraft
Very Satisfactory Work
Customer Service
Quality
Value
In March 2024 we visited Supercraft Windows to look at bi-fold doors. Neama Mogadam, Sales Executive, was very helpful, but not pushy, and quoted us a good price. Approx. six weeks later the bi-fold doors were installed by their own fitters who did a very clean and professional job. Very pleased.
Customer in Stoke-on-Trent Posted on 03/05/2024 , work completed 30/04/2024
The trader replied (on 20/05/2024)
Thank you for leaving us a review. Our team work extremely hard to deliver a fantastic service so it is great to hear that you are very happy with your new bi-fold doors. We value your custom. From all the team at Supercraft
5 windows,porch and 2 doors and previous conservatory.
Customer Service
Quality
Value
Excellent installation of all the upvc units and porch. Made the house look absolutely incredible. Just waiting for the inside to be completed by external contractors but I know they will be great as always. Supercraft previously completed my conservatory 13 years ago and still looks like the day they built it and thats why I trust this company so much and would not have anybody else. Faz created the perfect solution for my house which I will be eternally grateful and his team of installation fitters are in my opinion the best in the country. And I have peace of mind with a ten year insurance backed guarantee. No nonsense pricing and a long established business. Thats why they can continue to trade without any cold calling tactics. Keep up the great work Faz and team.
Customer in Stoke-on-Trent Posted on 26/04/2024 , work completed 26/04/2024
The trader replied (on 13/05/2024)
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you are happy with your new windows and porch. We are lucky to have a great team of people that always put in 100% effort so we are glad to know that you are happy with the outcome. Thank you once again for your return custom. From all the team at Supercraft
A job well done
Customer Service
Quality
Value
Having had a quote for window replacement from another local company where we were not impressed with their pushy attitude, we sought a quote from Supercraft whom we have used before. Mark arrived to look at our requirements and was extremely polite, respectful and professional. The quote was extremely competitive and we decided to go ahead. The order was fulfilled within the quoted timescales and the fitting team of John and Clint arrived as arranged. The work was carried out very professionally and to a high standard. The guys were clean and tidy workers and a credit to Supercraft. We can not praise them high enough We are very pleased with the quality of the windows and the work carried out and would recommend Supercraft without hesitation.
Customer in Staffordshire Posted on 20/04/2024 , work completed 18/04/2024
The trader replied (on 13/05/2024)
Thank you so much for your review. It is wonderful to hear that you are happy with your new windows and we very much appreciate that you will recommend us. Thank you for the warm comments regarding Mark and the fitting team; we will let them know. From all the team at Supercraft
Patio doors
Customer Service
Quality
Value
Excellent service from the company. Sales personal not at all pushy, and very helpful. Show room is great with everything you need to make the required choice. The fitters arrived on time, were very efficient and tidy, cleaned up after themselves and very pleasant, credit to the company.
Customer in Shropshire Posted on 12/04/2024 , work completed 12/04/2024
The trader replied (on 13/05/2024)
Thank you for your kind comments and for letting us know that you had such a great service with us. We are delighted to hear that our showroom proved helpful for you and that you are happy with your new product. From all the team at Supercraft
Excellent job fitting windows
Customer Service
Quality
Value
From the first contact with Supercraft in the store to Neama coming out and giving us a quote we were treated with courtesy and respect. The windows were ordered and fitted exactly when I was told they would be The fitters Martin and Justin were respectful and never stopped working for the two days they were here. They cleaned all up when they had finished and made a excellent job I woul 100%recommend this company
Customer in Stoke-on-Trent Posted on 05/04/2024 , work completed 04/04/2024
The trader replied (on 13/05/2024)
Thank you so much for your review. Thank you for your kind comments about our team; we'll be sure to let Neama know, along with the fitters Martin and Justin. It means a lot to us to know that you will recommend us to others. From all the team at Supercraft
Outstanding Five Star Service From Start To Finish
Customer Service
Quality
Value
We have recently moved house and were looking for a company that could install new windows , doors ,facia and soffits. We visited the Supercraft showroom and immediately it felt the right fit for us. As my Wife is in a wheelchair the showroom was absolutely perfect. We could see everything set out in different settings and all the options that were available. We then met Faz who showed us around and gave us great advice and help. The service we have had from Faz from our first meeting, then the management of the job and keeping us informed on the progress has been faultless. The job was started exactly on the start date given . We must give a special mention to the two fitters who carried out the work. Ian and Dave. They have been absolutely brilliant working in all weather, freezing cold, torrential rain and never once complaining. They are an absolute credit to Supercraft and it was a pleasure to have Ian and Dave working at our house for the last few weeks. The end result looks amazing and we are very happy and what seemed like a very daunting project was made so effortlessly easy by the fantastic service from Faz, Ian, Dave and all the Supercraft team.
Customer in Staffordshire Posted on 18/03/2024 , work completed 11/03/2024
The trader replied (on 05/04/2024)
Hello, thank you for letting us know about your experience. We really appreciate your comments about Faz and the fitters, Ian and Dave; we'll be sure to pass this on to them. We are so glad you're happy with the end result. From all the team at Supercraft
Very Pleased
Customer Service
Quality
Value
We have been putting off buying replacement windows for years , one problem being we wanted to see the actual windows in the flesh ( not just catalogue images) we were ordering , an added complication being around 4 years ago the council imposed a conservation area on where we live and so we had the issue of planning permission . When we visited their showrooms we were able to view samples of windows and doors. From the moment we stepped in the showroom to make enquiries we found them polite and considerate. They offered to take the planning approval side from our shoulders and apply on our behalf. They negotiated and obtained planning approval for the windows. The windows were fitted by their own skilled workmen who without fail we all found to be polite and considerate and any problems were swiftly solved (the house is some 180 years old). Although it’s only been a few months now we have found it’s made our house warmer and have noticed a drop traffic noise. Would we use them again the answer is yes?
Customer in Staffordshire Posted on 07/03/2024 , work completed 19/11/2023
The trader replied (on 05/04/2024)
Hello, thank you so much for your review. We are glad that our showroom proved useful in your decision making and that you've already started to feel the benefits from your new windows. It means a lot to us that you'd use our services again, thank you. From all the team at Supercraft
supply and fit a supercraft warm roof victorian style conservaroty on existing base
Customer Service
Quality
Value
something we had been considering for a long time. butfinally decided when a neighbour had his conservatory roof done by supercraft, it looked good,and he gave good reports of the company. Visited the showroom,spoke to one of the owners of the company, had a survey done recieved satisfactory answers to my questions.Placed an order.subject to checks on existing foundations.surveyor sent to confirm all ok. schedule of works agreed ,work started on time and went in accordance of agreement, finished on time We had one problem of some accidental damage to some patio staining,but we were promised it would be rsolved to our saisfaction or they would replace the patio, The stains were removed and I have no doubt that if they had not been done to our satisfaction that they would have replaced the whole patio This is a family owned companywhich I trust and would use again.they are contactable and responsive and to them their reputation matters hence good service
Customer in Cheshire East Posted on 21/02/2024 , work completed 30/11/2023
The trader replied (on 05/04/2024)
Hello, thank you for leaving this feedback. Customer service is very important to us and we are glad that the problem was able to be resolved to your satisfaction. We are so pleased to know that you would use our services again, thank you. From all the team at Supercraft
Great team , great product , great experience.
Customer Service
Quality
Value
Supercraft fitted windows for us 30yrs. ago and we had no hesitation in going back to them for some additional French doors and windows . It was very reassuring to find the same personalities still running the business. Nothing was too much trouble in showing and advising us on the new styles and materials . We were given accurate information and costings , and dates and deadlines were were kept . All our enquiries regarding extras and accessories were dealt with in a very helpful ,prompt manner . We were given an installation date , which was kept , exactly 5 weeks from the date of order . The installation team arrived promptly and were nothing short of excellent, so helpful and diligent. We chose the Residence range , and are delighted with the look and the finish . We can’t thank the Supercraft team enough including the surveyor , whose help and advise was invaluable. Thank you all.
Customer in Staffordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 21/02/2024)
Hello, thank you so much for your return custom to our family business. It is wonderful to read your review and know that you're happy with the final product. From all the team at Supercraft
Outstanding work
Customer Service
Quality
Value
After careful consideration and obtaining multiple quotes, we made the decision to place an order with Supercraft for a full house of windows and doors and a lightweight tiled roof extension. They were not the cheapest, but after seeing their showroom and reading other reviews, we felt this was the company to deal with. And this proved to be one of the best decisions we ever made. From first point of contact, to the surveyor, we were updated throughout. The builders were meticulous with their work, so was the electrician and plasterer. The 2 fitters who installed the project are a credit to the business. They were polite, clean and explained the process of fitting. We can’t recommend this company enough and we are over the moon with everything they have done. We have recommended a number of family and friends who are in the process of placing an order. As the saying goes, “you get what you pay for”. We certainly got that and more. Thank you Supercraft!
Customer in Staffordshire Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 11/01/2024)
Hello, we really appreciate your honest feedback and it means a lot to know that you have recommended us to others. Thank you so much, from all the team at Supercraft
Great experiance from start to finish
Customer Service
Quality
Value
We ordered a new front door, it arrived within 4 weeks and got it fitted. We were completely satisfied, our new door looks amazing, the fitters were punctual, polite, friendly made a did good job, didn't waste anytime in completeing the work and cleaned up after them.
Customer in Cheshire East Posted on 09/12/2023 , work completed 07/12/2023
The trader replied (on 11/01/2024)
Hello, thanks so much for leaving us a review. We are pleased to know that you're happy with your new door . From all the team at Supercraft
New Livin Room/Conservatory
Amazing, professional job from start to finish. Thank you to Fab for the initial set up and advice also Mark with the planning. Dave & Dean for the start of the job with their groundwork & brickwork and finally Dave & Ian with the frame & glass fitting. Clean and tidy workmanship throughout the whole project from the guys. Thank you. The end result is a credit to you all, I have received lots of compliments about my new room, love it 😊 I would thoroughly recommend Supercraft for any works based on my experience.
Customer in Cheshire East Posted on 10/11/2023 (Reviewer did not use service)
The trader replied (on 11/01/2024)
Hello, it is great to hear this feedback for our team members and we're glad to know that you're getting lots of compliments! Thank you for taking the time to share your experience. From all the team at Supercraft
Quality Work
Very pleased with door quality, fitter Martin has done an excellent job, highly recommend Supercraft for quality and professionalism. John and Gina stoke on trent
Customer in Stoke-on-Trent Posted on 06/11/2023 (Reviewer did not use service)
The trader replied (on 10/11/2023)
Thank you for your feedback, we are glad to know that you are pleased with the work Martin did. From all the team at Supercraft
Excellent job
Customer Service
Quality
Value
Complete outside update of windows, porch and conservatory as well as facias, soffits and guttering. We can only say what an excellent job it was from start to finish. The attention to detail by Faz and his team was second to none. Nothing was too much trouble and any minor issues were sorted with no quibble and in a timely manner. Would recommend Faz and Supercraft 100%
Customer in Stoke-on-Trent Posted on 26/10/2023 , work completed 29/08/2023
The trader replied (on 10/11/2023)
Hello, we appreciate your comments and we are happy to hear that you would recommend us. Thank you so much for your custom. From all the team at Supercraft
A bespoke Gable Supercraft Warm Roof System.
Customer Service
Quality
Value
I am very pleased with our new warm roof system and frames. Mark came out to see us and was very helpful in explaining and talking through the different options we had and what would suit us. Never did we feel pressured into buying anything that we did not want. From the start of the project to the finish, the surveyor and installation fitters were all excellent. The fitters could not do enough for us during the installation, they were clean and tidy and removed all their rubbish every day. I would highly recommend this company they are very honest and the quality of their work is first class.
Customer in Cheshire East Posted on 24/10/2023 , work completed 30/05/2023
The trader replied (on 27/10/2023)
Hello, thank you for sharing your experience with us. We are glad to know that you're pleased and that our fitters did a good job. We hope you enjoy your new space! From all the team at Supecraft
Great workmanship
Customer Service
Quality
Value
In May I ordered a new back door and front door. The salesman Mark was very patient with me and explained all the different options I had, construction of door and the different glass I could have along with the door fitments (locks, door handles, letterboxes etc?. I was happy with the price, paid a deposit and was given an approximate supply time (given the manufacturers availability) which was October. Last week they called me to say they had come in earlier than expected. I had them fitted at a time to suit me. The fitters were very good, courteous, clean and did an excellent job. I am very happy to recommend this company as they also fitted French doors and new windows last year and I was impressed with their service.
Customer in Stoke-on-Trent Posted on 18/09/2023 , work completed 27/05/2023
The trader replied (on 20/09/2023)
Hello, thank you so much for your return custom and for leaving your comments. We will be sure to let Mark know that you're pleased. From all the team at Supercraft
Installation of Endurance Door
Customer Service
Quality
Value
Ordered a new back door to replace existing double glazed one. Surveyor attended to check everything out and gave us some good tips which we took onboard. Office double checked our requirements and placed the order. Contact made this week to confirm an installation date which, in fact, was completed yesterday. Two workman. Excellent job, Absolutely no mess and left everything clean and tidy. Everything undertaken in a professional way. I would say that we have used this company for different home requirements for close on 40 years starting with double glazed patio doors which are still in use today.
Customer in Staffordshire Posted on 15/09/2023 , work completed 14/09/2023
The trader replied (on 19/09/2023)
Hello, it is wonderful to hear about your experience with us and that your doors are still going strong! Thank you so much for your returning custom, from all the team at Supercraft
Replacement of old doors and windows
Customer Service
Quality
Value
Supercraft did a first rate job. The 2 man team was punctual, very professional and clearly skilled craftsmen who took a pride in their work. This is the second time I’ve used the company because of their excellent service and attitude. Neama is very responsive and quickly resolved a very minor quibble at end. I would 100% use them in future.
Customer in Stoke-on-Trent Posted on 07/09/2023 , work completed 05/09/2023
The trader replied (on 12/09/2023)
Hello, it's great to know that you are returning customers and that you're happy with our work. Thank you so much for taking the time to leave us a review. From all the team at Supercraft
Full house double glazed with speed
Customer Service
Quality
Value
Supercraft conservatories and windows Stoke on Trent sent two workers Justin and Martin we could not have wished for 2 great guys excellent professional workers cleaned every bit of mess they made and were pleasant guys too have in the house they have done a brilliant job and would highly recommend them also the company products supplied by Supercraft would give the company and Martin and Justin 10 out of 10. Thank you all for your services.
Customer in Stoke-on-Trent Posted on 24/08/2023 , work completed 24/08/2023
The trader replied (on 07/09/2023)
Hello, we are really happy to hear this feedback about our installation team, Martin and Justin, and will be glad to pass your comments onto them. Thank you for taking the time to leave us a review, from all the team at Supercraft
Excellent.
Customer Service
Quality
Value
Replaced three windows.Excellent standard of work carried out very efficiently and swiftly.Friendly and helpful fitters who did an extremely good job and cleaned up after themselves.Would highly recommend the company.
Customer in Stoke-on-Trent Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 18/08/2023)
Hello, thank you for leaving your feedback. It is great to hear back about our fitters and we're happy to know that you would recommend us since that's how most of our business is generated. Thank you again, from all the team at Supercraft
Great work and friendly service
Customer Service
Quality
Value
We have just had our old bay windows replaced. As they were old sash windows there was a lot of work involved. Both fitters worked tirelessly over the two days to replace the windows and re-plaster where necessary. The workmanship is of the highest quality and we would highly recommend this company. We are returning customers as we have had windows and doors replaced by Supercraft in our previous homes.
Customer in Stoke-on-Trent Posted on 24/07/2023 , work completed 20/07/2023
The trader replied (on 03/08/2023)
Hello, it is great to read your review and to know that you are returning customers, we really appreciate your return custom. We are happy that you're pleased with the end result too. From all the team at Supercraft
Super Job
Customer Service
Quality
Value
Had a new Endurance Front Door fitted yesterday. Great experience overall. Easy to use door modelling application, answered my queries promptly, price seemed fair and the installation was really good. Two friendly installers, clarified with me the positioning of handles, cleaned up after themselves and showed me how to use the new door-locking mechanism. from my experience, I would highly recommend.
James in Cheshire East Posted on 18/07/2023 , work completed 17/07/2023
The trader replied (on 24/07/2023)
We are happy to hear that you had a great experience James and we're really grateful for your review. It means a lot to us that you'd recommend us to others, thank you. From all the team at Supercraft