Endorsed by Which?

Supercraft Windows

4.9

388 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
388 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient as usual
Customer Service
Quality
Value
Have used Supercraft for all our glazing needs over the years. No pressure sales, just a fair price. This morning we had a new back door fitted. Fitters arrived on time and did an excellent job and cleaned up afterwards. Friendly and professional, would always recommend this company.
Customer in Stoke-on-Trent Posted on 24/01/2020 , work completed 24/01/2020
Super Craftsmen - Superb Service
Customer Service
Quality
Value
A professional quotation process, superb advice and order placement with Faz. Minor delay in starting installation due a manufacturing delay over Xmas but total quality when Mark and Gavin transformed the old polycarbonate conservatory to a modern solid roof. Absolutely nothing was too much trouble to this two man team who worked through some of the worst January weather you could experience. As an engineer I have a very keen eye for detail and on final inspection I could not find a single fault and can only praise the quality of the finished item. Specifically the joint seals and window board trims which can so often be unsightly have been expertly installed. The support from Phil the electrician and Andy the plasterer has been outstanding and the team has involved everyone involved in the project to minimise the disruption. My expectations have been well exceeded and we can only highly recommend Supercraft to any potential customer.
Mike & Barbara Evans Posted on 17/01/2020 , work completed 17/01/2020
Excellent service from quote to completion
Customer Service
Quality
Value
We recently had two bay windows installed, and right from the first contact we have had excellent service from everyone concerned. The team who actually fitted the windows were friendly and worked swiftly, before leaving they cleared away any debris, and although we expected the need to redecorate, this was absolutely unnecessary. Would highly recommend Supercraft, they ensure that they keep in contact with the customer, which is so important.
Customer in Staffordshire Posted on 26/11/2019 , work completed 20/11/2019
Super craft = Superwork
Customer Service
Quality
Value
Today super craft completed the 3rd job replacing the windows doors and conservatory at my home near Stone. My wife and I are very pleased with the complete experience of selecting our choices with Faz, the care in explaining our fitting chioces, Andy and today the fitters Ian and Dave made a great job of fitting. I would and have recommended Supercraft to my friends with complete conference they won’t be disappointed. Well done Supercraft a pleasure to deal with.
Greg and Sheila Posted on 17/10/2019 , work completed 17/10/2019
Friendly.
Customer Service
Quality
Value
Friendly, 1st class workmanship and service.
Peter, Staffordshire Posted on 12/09/2019 , work completed 12/09/2019
My review
Customer Service
Quality
Value
Prompt.
Margaret, Staffordshire Posted on 04/09/2019 , work completed 04/09/2019
Professional and friendly
Customer Service
Quality
Value
I had new doors/windows fitted throughout the house - 3 days work in all. The two workmen were polite, introducing themselves on arrival. They worked quickly efficiently and even changed their work plan to suit me when a problem arose, it was explained fully and what was to be done. they finished on-time . Excellent job and workmen
Brenda, Staffordshire Posted on 02/09/2019 , work completed 02/09/2019
Just love the new conservatory.
Customer Service
Quality
Value
We are delighted with our finished product. From start to finish, the workmen have been excellent- from Bill and Paul, the builders, to Trevor and Nick, the fitters, Woody, the plasterer and Phil the electrician, nothing was too much trouble for any of them. They were all correct in what they said- we have been using the new conservatory constantly and don’t know how we ever lived without it. Thank you SUPERCRAFT.
Customer in Stoke-on-Trent Posted on 26/08/2019 , work completed 02/08/2019
Thoroughly recommended
Customer Service
Quality
Value
I agree wholeheartedly with everything said about Supercraft by previous reviewers. My experience was excellent from start to finish. Very helpful on my first visit to the showroom when Fab helped me select the windows we needed, first rate delivery and installation. They even went the extra mile to install two (of 38) windows early for me and had a particularly small one specially made. I recommend this company to anyone looking to replace their windows.
Customer in Derbyshire Posted on 26/08/2019 , work completed 23/08/2019
Prompt, polite & helpful
Customer Service
Quality
Value
Completed promptly, efficiently, tidily. Ahead of initial schedule also.
Kelly, Derbyshire Posted on 23/08/2019 , work completed 23/08/2019
Prompt and professional
Customer Service
Quality
Value
Replacement patio doors. Highly satisfied with the product and quality of workmanship.
Michael, Staffordshire Posted on 16/08/2019 , work completed 16/08/2019
Professional, polite and punctual.
Customer Service
Quality
Value
Our experience from quotation to completion was excellent. The professionalism and integrity of the owners was mirrored by their employees and associates. All the employees we met were long term and this says a lot about the company. The quality and tidiness of the work was second to none. The whole experience was stress free. Unlike many other companies we contacted, Supercraft explained the whole process and timing, gave good advice and did not pressure our decision. The price was fair and now seeing the result, we can say worth every penny. A great family company with long history.
Wayne, Cheshire East Posted on 08/08/2019 , work completed 30/06/2019
Pride & professional
Customer Service
Quality
Value
We had a new front door & French doors to the bedroom. The standard of work was excellent. Two extremely skilled fitters. They worked cleanly, left no mess. Plastered the inside of the French doors, refitted the skirting board. I can't praise them enough. Well done Dave & Ian. Will certainly recommend these two to anyone. Thanks again for a professional job well done.
David, Staffordshire Posted on 08/08/2019 , work completed 08/08/2019
Prompt, fast, efficient and professional
Customer Service
Quality
Value
Tim and Andy were the fitters. They replaced windows and doors and have made a fantastic job. Most impressed with the work and quality of the windows and doors and will certainly recommend them to everyone.
Graham, Staffordshire Posted on 05/08/2019 , work completed 05/08/2019
Tidy work
Customer Service
Quality
Value
Great company and good tidy work.
John, Staffordshire Posted on 30/07/2019 , work completed 30/07/2019
They look excellent.
Customer Service
Quality
Value
Windows & door were fitted with a minimum of mess. They look excellent. Can't fault either fitters or Supercraft. Will definitely recommend them. Reasonable price and all fitted in the time we were told.
Diane, Staffordshire Posted on 29/07/2019 , work completed 29/07/2019
Great work
Customer Service
Quality
Value
Workmen arrived on time and replaced 2 Windows and French doors. They did an excellent job, leaving everywhere clean and tidy. One small fanlight was found to be cracked and a new one was ordered there and then. We have used Supercraft previously and find the company a joy to do business with. There is no hard sell, just sensible advice and a good price for quality products and workmanship. We would definitely recommend.
Customer in Stoke-on-Trent Posted on 08/06/2019 , work completed 07/06/2019
Very satisfied
Customer Service
Quality
Value
Everything was done as ordered the two fitters, Ian and Dave were excellent and were very professional.
Helen, Staffordshire Posted on 03/06/2019 , work completed 03/06/2019
The workmanship is first class.
Customer Service
Quality
Value
Three double glazed units were replaced - one bay downstairs & two bedroom windows. The team were Gavin & Mark and both worked efficiently. They were polite & respectful. I was asked to inspect the work on completion and am extremely pleased with the final result. The workmanship is first class and the windows also.
Freda, Staffordshire Posted on 30/05/2019 , work completed 30/05/2019
Efficient service
Customer Service
Quality
Value
Very impressed, on budget and schedule, clean and tidy workers, explained everything thoroughly. Would definitely recommend, very efficient service.
Margaret, Staffordshire Posted on 20/05/2019 , work completed 20/05/2019
My review
Customer Service
Quality
Value
The 2 workmen did us a very good job. We have already dealt with Supercraft on a previous occasion.
Kenneth, Staffordshire Posted on 25/04/2019 , work completed 25/04/2019
Good work
Customer Service
Quality
Value
New roof on conservatory. Good work. Workmen on time and pleasant. Job completed on time and to our satisfaction.
Peter, Staffordshire Posted on 08/04/2019 , work completed 08/04/2019
New Door and 2 Windows
Customer Service
Quality
Value
This is our second purchase from Supercraft and once again, we have had excellent products. The installers Trevor and Nick worked with great care and precision and were very professional. Their craftmanship was excellent. Over the last two years we have purchased two doors and six windows and have always received excellent service and communication from Supercraft. We would highly recommend them!
Customer in Staffordshire Posted on 05/04/2019 , work completed 04/04/2019
Friendly, professional, quality.
Customer Service
Quality
Value
PT and Time arrived promptly each day (despite horrendous weather). & worked this without breaks. Friendly, tidy work, exactly as planned. New conservatory roof. Highly recommended and 2 Velux & charcoal tiles.
Gill, Staffordshire Posted on 02/04/2019 , work completed 02/04/2019
Second to none
Customer Service
Quality
Value
We've used Supercraft on numerous occasions over the years and never had an issue. Yet again they've provided excellent advice and the work is second to none.
Sean, Staffordshire Posted on 20/03/2019 , work completed 20/03/2019