Excellent
I chose Supercraft because they have been trading for many years and are a family run business. They fitted a light weight tiled roof on my conservatory. Everything went to plan and the workmen were excellent, hard working, friendly and efficient. They use good quality products for a good price and they have a large showroom with excellent staff.
Kevin, Cheshire
Posted on 11/03/2019
, work completed 11/03/2019
Recommended
Excellent product and workmanship
We felt every confidence in choosing Supercraft Windows having used them at our previous property but this was a much larger project, they did not let us down. From entering the showroom to final installation they were very helpful and supportive, with no hard sales approach and brilliant workmanship. The installers were amazing, very courteous, clean and tidy work and did everything to the highest standards. Couldn’t recommend this company highly enough and we’ve already booked them for our new conservatory build
Customer in Staffordshire
Posted on 20/02/2019
, work completed 19/02/2019
Recommended
Excellent workmanship.
We had used Supercraft before and had no hesitation in using them again in our new house. We weren't disappointed as the products were fabulous and the workmanship could not have been better. No hard sales, just honest and helpful support from the minute we contacted them to the final installation. Conscientious, courteous and helpful, making sure everything was installed efficiently and of the highest quality.
S, Shropshire
Posted on 19/02/2019
, work completed 19/02/2019
Recommended
Excellent well established company
We had been looking for a new front door and approached Supercraft on a friend's recommendation, lovely showroom staff and did not push us into something cost us above our budget. The installation was carried out very professionally and quick and we had our beautiful new front door in no time, we will be using Supercraft again in the future and it's always good when a company can be relied on to get a job done correctly.
Customer in Stoke-on-Trent
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Highly recommended, excellent service
First class local firm that provided a very low experience price and confirmed in writing without haggling. The owner gave a genuine discount for my being an NHS worker as advertised. The team that installed my windows and door were punctual, quick, clean and courteous. There is a problem with one of the frames. I had not noticed however they pointed this out and will replace as a matter of cause. The owner is a true gentleman he was the person that impressed me by his passion to help and serve me as a customer nothing was too much trouble and did everything possible to win me as a customer. I felt valued and am delighted to have chosen Supercraft Windows.
Andrew, Staffordshire
Posted on 06/02/2019
, work completed 06/02/2019
Recommended
Professional & prompt
Fitted patio doors, very clean workers, and very polite, good job done. Price good, on time, we have used Supercraft Windows several times always been satisfied.
Gladys, Staffordshire
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Replace old conservatory roof with a warm roof
We had all the windows and doors fitted by Supercraft 17 years a go and we have had no problems at all with any of them. We new what the product would be to the highest standard. The replacement roof is built to building regs standard with a certificate from Supercraft. The two fitters were on site at 7.45am everyday and worked hard all day in rain and snow. They were very polite and took a real pride in their work. The standard of work is excellent and I would have no hesitation in recommending Supercraft to anyone. The price they quoted was very competitive and the level of service is second to none. I can't thank them enough for the job they have done for us.
Customer in Staffordshire
Posted on 30/01/2019
, work completed 25/01/2019
Recommended
Highly recommended
Would recommend Supercraft to anyone who is looking for first class customer service, from all areas of the company, and first class products and workmanship. The team who installed our windows either made no mess at all or cleared it away before we saw it, and the windows themselves look great, and have made our rooms so much more comfortable in terms of warmth and quiet. We have had work done by Supercraft before, and when a small problem occured after 18 months, they came straight out to remedy it. So we have great confidence in their after sales service and would not consider any other company to install any future windows.
Customer in Staffordshire
Posted on 29/01/2019
, work completed 28/01/2019
Recommended
Absolutely Fantastic
A truly professional service from showroom visit, survey, quote and installation. Communication and installation was fantastic with the same two man team working over four days to fit 11 Resident 9 windows and 2 Rockdoors, working 8.30am until 4.00pm everyday. Protective rubber mat and sheets were used and they made so little mess. Any mess created was so well cleaned up, absolutely brilliant, first rate trades people, taking pride in their work - true professionals. Can't recommend Supercraft enough.
Customer in Staffordshire
Posted on 19/01/2019
, work completed 18/01/2019
Recommended
Good work
Supercraft fitted new double glazing throughout our house. The work was promptly carried out, starting on the designated day. The two workmen were tidy and efficient, making the minimum of noise and disruption. The work was done in a reasonable time and to a high level. We were very satisfied.
Richard, Staffordshire
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
Fantastic work
Our recent french door replacement is fantastic. From order to completion the service provided was excellent. The installation team were most professional and their finished job ticked all the boxes; on time, approachable and worked tirelessly to complete the job in 3 hours. The company is the best we've used locally for new doors and windows.
Customer in Staffordshire
Posted on 13/12/2018
, work completed 12/12/2018
Recommended
EW
Geoffrey, Staffordshire
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
My review
I had a rockdoor fitted by two workmen which was done to a very high standard. I am very pleased with the door and fitting.
Carole, Staffordshire
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Polite, efficient and professional
New front ordered. Was told it would take 8-10 weeks to be made and fitted. It took 6 weeks, and we were contacted the previous day to ask if it was convenient to fit the following day. Well done!
Linda, Staffordshire
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Excellent ! ! !
We have used Supercraft on each house we have renovated (4 in recent years). They are consistently reliable, efficient, polite and extremely professional from the person who answers the phone to the fitters who are a credit to the company. I have no hesitation in recommending Supercraft to anyone, even the very fussy ones. Thank you.
Michael Burt
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Supercraft Windows, very professional and highly recommended.
From our initial visit to the showroom, the home visit to obtain the correct measurements, to the actual fitting, everyone we came into contact with was very professional, courteous, informative and helpful. The product is of excellent quality and, along with the true workmanship and neat finish inside and out by our two fitters, looks absolutely fabulous. A sterling job, so much so, we would highly recommend Supercraft Windows.
Mr. M. Pelaczyk
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Fair Price good service
The staff in the showroom were very helpful in finding the bifold doors we were looking for. The installation team were friendly and helpful ensuring that they covered furniture and floor service and cleaning up afterwards. We are pleased with the finished result and would have no hesitation in recommending the company.
Geoffrey
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Friendly & efficient.
Installed new conservatory roof. Ian & Dave were friendly & hard workers. Started early & worked tirelessly.
Gwenyth, Staffordshire
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
FRIENDLY, RELIABLE, PUNCTUAL . . . GREAT PRODUCT
Over the past few years we have used Supercraft to build a conservatory, replace all our windows front and rear and on this occasion to replace the front door with a Rockdoor. Their products are of the highest standard, and the fitters have always been punctual, reliable and friendly. I have used the company on several occasions and would have no hesitation in recommending them.
Kevan Miller
Posted on 27/10/2018
, work completed 27/10/2018
Recommended
Very professional company with good customer service and aftercare
We had two of our windows replaced. We chose Supercraft because we had used them before. The job involved removing brickwork and the installation of two large windows. We felt that the quote was fair. The two guys involved (Dave and Ian) were very good, leaving everywhere clean and tidy. They were very considerate when working across my floors and carpets. Unfortunately one of the larger panes had to be replaced twice due to a flaw in the glass but the company had no hesitation in ordering and replacing the glass without question. We are highly pleased with these windows and if need any more work done then this would be my go to company. Highly recommend.
Jayjay
Posted on 14/10/2018
, work completed 14/10/2018
Recommended
Professional
The above firm "Supercraft Windows" removed my old front door - supplied and fitted a new one (a Rookmoor). They made a first class job well done. The same firm installed the original door and windows which are still their after 29 years. They were prompt & professional and honest in all their dealings.
Bernard, Staffordshire
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Prompt
Door/window fitter arrived on correct day etc however, problem with door fitting and possible measurements - there seemed to be little communications about, if when the window/door fitter was going to return to replace the door a month later - the integral window in the door showed finger marks, circles, splash marks. Again when raised with company, communication was extremely slow.
Jennifer, Staffordshire
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Very good
Replace conservatory roof, completed to schedule & budget & to a very good standard.
Antony, Staffordshire
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
No hesitation in recommending
They built a new roof on my conservatory, it was done to schedule and budget, we chose Supercraft because they built our conservatory 22 years age. The builders were helpful, kind and good to have working for us.
Millicent, Staffordshire
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Bifold doors.
First class help in the showroom in helping us choose our door. The fitters were very helpful and pleasant. They ensured that furniture was covered and floors. Tidying up afterwards was first class. They took their time to put the finishing touches to an excellent job. We have already recommend the company.
Geoff, Staffordshire
Posted on 28/09/2018
, work completed 28/09/2018
Recommended