Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent work
Customer Service
Quality
Value
Supercraft replaced all our doors and windows in three days. All the windows and doors are of very high quality and look excellent. The service from start to finish was very good from the first enquiry to the finish. We can not fault Martin and Justin who fitted the doors and windows. They consulted us about everything and completed the work on time with absolutely no mess left behind. We felt that they respected both ourselves and our home. Therefore we can recommend Supercraft to anyone who would like efficient, excellent work for their home.
Tony in Staffordshire Posted on 11/09/2021 , work completed 08/09/2021
WIndows / Doors with Acoustic Glass
Customer Service
Quality
Value
All at Supercraft were very helpful and we highly recommend them. In our bungalow, we have a bay window, bedroom & kitchen windows, bathroom with digital style glass, large patio doors and a back door with an integral blind. A new porch layout with central 'Etna' blue composite door and opaque side panels. We were advised on window styles and all the accessories and, even after we changed our mind on some items (we wanted the acoustic glass to minimise any external noise) they gave a clear breakdown of cost and timescale to completion. They informed us of the delay in getting our composite door and gave us a date to fix it. In the meantime, a Surveyor called and he gave excellent advice and we made a few more changes as a result. The fitters, Martin & Justin arrived on time and were very professional, so helpful and communication was excellent to clarify any issues. They were very pleasant and cleared up any mess leaving a clean site. We had a follow-up visit by Andrew to replace one window? He too was very helpful, tidy and very pleasant. All the fitters are a credit to Supercraft. All the staff at the showroom have been excellent and the follow-up paperwork and FENSA certification has been satisfactorily completed. We have had many compliments on the finish and our new front door has transformed the look of our home. We would not hesitate in recommending them to others. A 5* from us.
Gillian & Richard in Shropshire Posted on 27/08/2021 , work completed 26/03/2021
First class service
Customer Service
Quality
Value
I picked Supercraft Windows on their reviews alone and I could not fault their service from start to finish. We had 2 windows fitted and they made an excellent job, so good we have placed an order for a new composite door. Thank you for a fantastic job and keep up the good work.😀
Customer in Staffordshire Posted on 09/08/2021 , work completed 24/06/2021
New windows and front door
Customer Service
Quality
Value
High expectations were met throughout the whole process. Patient and professional sales service and follow-up support has been excellent. We are so pleased with our new windows and new composite front door. Fitters, Martin and Justin provided an efficient, friendly and high-quality service. Would happily recommend Supercraft to friends and family without hesitation!
Customer in Staffordshire Posted on 29/07/2021 , work completed 27/07/2021
Excellent service from start to finish
Customer Service
Quality
Value
From point of order to the final fitting I cannot recommend Supercraft highly enough. At point of order we were advised on styles, suitable accessories and given a detailed breakdown of cost and timescale to completion. Surveyor visited as agreed and was incredibly helpful and informative. Communication was excellent and lead time was less than expected. Fitters were very professional, pleasant and left no mess. They surpassed all expectations and the final product was of excellent quality and just what we wanted. All staff that we had dealings with, whether in the showroom, via telephone or in person were amazing and we would definitely use them again and we have no reservation in recommending them to others.
Sarah in Staffordshire Posted on 23/07/2021 , work completed 15/07/2021
Super Service from Supercraft
Customer Service
Quality
Value
Thrilled with my new front door. It completely transforms the front of the property. Everyone at Supercraft is pleasant and efficient to deal with. The quality of the door itself exceeds expectations and the fitting was done quickly and completely fuss-free. Great job everyone. Thank you.
Linzy in Shropshire Posted on 21/07/2021 , work completed 20/07/2021
Brilliant job!
Customer Service
Quality
Value
From getting a quote to the fitting of the windows I ordered I was more than satisfied with the service. I was given a clear breakdown of costs of different fittings so that I could decide what I wanted. When there was a delay due to their suppliers I had a letter of apology including the option to cancel. In the event the delay was not as long as first thought. The team of fitters were excellent. They arrived early morning and it was a joy to watch their teamwork! There was no mess if it wasn’t for the fact that I had two new windows you would not have known that they had been here. The windows themselves are beautiful. Am recommending them to all my friends.
Margaret in Cheshire East Posted on 03/07/2021 , work completed 01/07/2021
Fabulous composite door fitted by excellent quality company
Customer Service
Quality
Value
Fab value composite door fitted we are so pleased with the look, quality and overall service from Supercraft!!! We had front door fitted previously and Supercraft did such a fab job we ordered back door too. Really chuffed with price , service and fab fitters. Highly recommended. Job done swiftly, courteously and really tidy and friendly.☆☆☆☆☆🙂🙂🙂🙂🙂
Bev in Staffordshire Posted on 01/07/2021 , work completed 01/07/2021
Conservatory windows and roof
Customer Service
Quality
Value
I am very pleased with the work done. They were prompt, efficient and tidy. The windows and roof were completed in 3 days and the plasterer did his job in another day.
Janet in Staffordshire Posted on 25/06/2021 , work completed 21/06/2021
Bi fold doors replacing sliding patio doors.
Customer Service
Quality
Value
Super craft windows came to replace my old sliding patio doors with modern bespoke Bi-fold Doors. They turned up bang on time and removed the old sliding patio doors without fuss cleaning all the mess up as they went along. The new Bi-fold doors were promptly fitted with all the work professionally done in the time they had specified. All the seals were neat and tidy and everything was cleaned down once the work was complete. I received a demonstration of how the doors operated and the work area was left clean and tidy. The Bi-fold doors arrived as described by the company and fitted as per my instructions and at the price I had agreed on. The doors have enhanced the look of my property and I could not be happier with the quality of the doors and the work done.
Customer in Staffordshire Posted on 10/06/2021 , work completed 06/04/2021
Great service
Customer Service
Quality
Value
From the moment of meeting the owner of the Company and placing my order, everything was of a very high standard. I was kept informed at all times of all details in terms of changes and dates. The workmanship of the builders, plasterers, electricians and fitters was also of the highest standard. The timing of the different skilled traders was excellent and I was not left waiting at any time. This has been a faultless service throughout with excellent customer care from all members of staff.
Pam in Stoke-on-Trent Posted on 31/05/2021 , work completed 17/04/2021
Very Satisfied
Customer Service
Quality
Value
Tim fitted a window in my garage. He was pleasant, did a very neat job and left the area tidy. I would have no hesitation using Supercraft again.
Customer in Stoke-on-Trent Posted on 17/04/2021 , work completed 16/04/2021
Beautiful door supplied and fitted by friendly, helpful and professional company
Customer Service
Quality
Value
Supercraft supplied and fitted our new composite endurance door. They quoted a very competitive price and supplied and fitted to 5 star plus standard. We are thrilled with our beautiful new door and fanlight. Supercraft choice of door style, glazing, colour etc is fantastic. They offer a friendly helpful and professional service which is 2nd to none. The overall experience from selecting, ordering and fitting is brilliant and we cant thank them enough for our lovely door. Well done to all involved and we are now putting in an order for a new back door. Thank you so much Supercraft for a fabulous all round service!!!!😃😃😃
Bev in Staffordshire Posted on 12/04/2021 , work completed 07/04/2021
Supercraft windows
Customer Service
Quality
Value
We recently had a solid roof conservatory fitted by Supercraft, we decided to go with this company as they have been in business for quite a number of years. Neama dealt with us throughout the whole process. The communication and advice was excellent. The work carried out was to a very high standard, Ian and Dave have done a fabulous job, very professional and quality workmanship. The after sales service is excellent any issues were quickly resolved. I would highly recommend them in the future to anyone wanting windows doors and conservatories . The new addition to our home is such a nice usable space.
Mr & Mrs Wemyss in Staffordshire Posted on 09/04/2021 , work completed 11/11/2020
Sexy Front Door
Customer Service
Quality
Value
Yesterday I had a new front door fitted by Supercraft. It looks absolutely stunning and is black composite. From start to finish communication has been professional and courteous- even paying was painless (well fairly!) The standard of fitting is superb and although I was not at home, the fitters had cleaned up beautifully. I was recommended Supercraft by my friend- whose whole family swear by them and they certainly did not disappoint. I would thoroughly recommend :) Can't wait for the first person to use my knocker!!
Customer in Stoke-on-Trent Posted on 26/02/2021 , work completed 25/02/2021
New Conservatory
Customer Service
Quality
Value
We had an old hardwood, lean-to conservatory which was boiling in summer and freezing in winter, we had it replaced with uPVC with a solid roof on. From start to finish everyone was very polite and professional, we are so happy with the results we spend most of our time in there now, it’s an extra room
Customer in Stoke-on-Trent Posted on 24/02/2021 , work completed 18/03/2020
Excellent job!!
Customer Service
Quality
Value
Excellent work from start to finish. Great advice given when choosing windows/patio/doors. Workmen arrived on time, really great guys, very skilled, tidy and cleaned up after, no mess left. After service brilliant, would definitely recommend.
Customer in Staffordshire Posted on 16/02/2021 , work completed 12/02/2021
New windows brilliant job
Customer Service
Quality
Value
Just had our Windows replaced by Supercraft and they have done a brilliant job, Mark and Andy the fitters were polite efficient, and very tidy. The Showroom staff were all very helpful I would highly recommend this company.
Customer in Stoke-on-Trent Posted on 15/02/2021 , work completed 15/02/2021
Great Product and Fitting
Customer Service
Quality
Value
We wanted to replace our tired timber windows and patio doors and after much research, including checking reviews, etc... we chose Supercraft to do the work. We had opted for the Residence 7 range as we wanted a flush finish both inside and out. The process itself was pretty straightforward with the surveyor measuring up and finalising the specification. A fitting date was subsequently agreed and the fitters, John & Gareth duly arrived on the allotted day. It was a big job with 6 days work ahead of them and they completed it brilliantly. They cleared away as they went along and as each window was installed they made sure that everything was left as it was when they arrived. There was little clearing up to do after them. Brilliant! The finish has completely transformed the look our our house and we are delighted with the end result.
Customer in Cheshire East Posted on 15/02/2021 , work completed 08/02/2021
Thorough and efficient
Customer Service
Quality
Value
Well done to the whole team for being professional, patient and knowledgeable. We spent a great deal of time researching doors and went back to Supercraft to place our order due to all our questions being answered with understanding and consideration. The surveyor was particularly through so too the sales team who made suggestions to improve the overall dynamics. The door itself is strong, attractive and has made the home more secure and from both the interior and exterior, more attractive.
Customer in Staffordshire Posted on 31/01/2021 , work completed 15/12/2020
Excellent Service
Customer Service
Quality
Value
We were so pleased with Supercraft’s installation of our new composite front door, a conservatory door and back door. We were kept up to date throughout the process and found them incredibly helpful and efficient to deal with. We would absolutely use them again in the future and we thoroughly recommend them. Thank you so much, we are thrilled with the improved look and security for our first home!
Customer in Greater Manchester Posted on 14/12/2020 , work completed 13/11/2020
Good job done
Customer Service
Quality
Value
Very pleased with the installation of dormer windows. Dave and Ian were did a very competent and tidy job with great attention to detail. I would definitely recommend to friends and family.
Customer in Staffordshire Posted on 18/11/2020 , work completed 16/11/2020
Excellent job done: Replacement of solid conservatory roof.
Customer Service
Quality
Value
Excellent job from start to finish. Started the job when arranged and completed in good time. Very skilled, polite and tidy workers. We are very pleased with the completed roof and has made a massive difference to our conservatory room. I would highly recommend Supercraft, we will definitely return to them in the future.
Customer in Staffordshire Posted on 30/06/2020 , work completed 31/01/2020
EXCELLENT JOB
Customer Service
Quality
Value
Initial visit to our home and follow up measurement visit were great . Job had to be delayed because of covid but, we were contacted when lockdown was eased. We were having our patio door replaced and this could be done with virtually no house intrusion. Workmen arrived on time and finished as scheduled. Very happy with everything. Would recommend.
Customer in Cheshire East Posted on 15/06/2020 , work completed 05/06/2020
Great work and speedy
Customer Service
Quality
Value
I am very pleased with my replacement windows and impressed with the short time it took. The two men worked methodically, cleanly and didn’t waste time. They took all the old windows and any rubbish away. I found everyone I came into contact with very pleasant and efficient.
Customer in Staffordshire Posted on 10/06/2020 , work completed 09/06/2020