Surrey Hills Removals Limited T/A Manns Removals

We cannot fault the service provided by the team at Surrey Hills removal. From making the initial enquiry to the actual move they were friendly, professional and efficient. On the actual move day(s) the team were great, making a stressful situation a lot easier. Thank you so much

We have used Surrey Hills Removals in the past, and wanted to use them again. They were just as good as before. Efficient, friendly, professional and good communicators. I would have no hesitation in recommending them.

Arrived promptly introduced themselves. Once shown around the house they just cracked on and packed all our belongings with speed and care. All my questions, there was quite a few. Answered to my satisfaction. Unpacking our house the next day once again could not fault there approach to the job that needed to be done. Would not hesitate to use them again.

Due to a very short gap between exchange and completion, we had very little time (3 days) to organise our house move. 3 quotes showed Surrey Hills as not the cheapest but a very positive friend’s recommendation and the “can do” attitude during the personal (ie not video) quote visit convinced us to go with them. So glad we did. They were brilliant! Nothing too much trouble, “yes we can” to all and any requests we made, positive and very friendly crew throughout despite moving into a town house on 4 floors (loads of steps). No extras, no breakages, no complaints. Moving is a very stressful business but the Surrey Hills team made it as smooth and pain-free as possible. Highly recommended.

Very flexible in being able to accommodate us even they dates weren't final. Team very experienced and very friendly. Wouldn't hesitate in recommending them.

Surrey Hills Removals recently carried out our house move over 5 days and I was very impressed with them from start to end. When Nick (the MD) first came to give me a quote, he reassured me that SHR do everything to make the house move go smoothly. I fully trusted Nick, he seemed very relaxed and yet professional. I must say, I was given the same reassurance about the move going smoothly from other removal companies at the quote stage, however it was only when I started looking at the details that I realised that actually these companies operate complex and not very user-friendly processes. They also had many more restrictions and disclaimers whereas Nick was very accommodating and reassuring. I really enjoyed dealing with SHR, they were all extremely helpful, from people in the office (Richard, Lesley, Mark) to the guys delivering boxes to me and then doing the move. The removal team were very friendly and thoughtful and took great care when moving things - it literally was a pleasure to move with them! Danny, who led the whole move, had a great way of working with his team and was very thoughtful and proactive, for instance, he would check that we were happy with the position of furniture in the new house, access to plugs etc. and offered to relocate any items in the event their original location wasn’t suitable and/or we changed our mind. Great job, I would highly recommend to others.

As soon as I phoned Surrey Hills Removals I was looked after by a very friendly and helpful guy from the Sales team, Richard. Further conversations with his colleague Nick confirmed the companies positive attitude and Mark in the Operations team was super helpful and flexible with my requests of removal timings etc. Tom and Andy who actually carried out the move were great - again friendly and helpful and certainly know their stuff about the items they were moving - namely the very old large Grandfather clock. They managed the move efficiently and respectfully and always with a smile on their faces. I can't thank them enough. I would highly recommend Surrey Hills Removals to anyone else as I cannot fault any member of the team who I dealt with. What a pleasure to have a full 100%/360 degree customer service these days.

Can’t fault the service we received from Surrey Hills. The initial quote done by Mark was professionally handled and while not the cheapest they appeared to be the best value. Mark had clearly thought through all the options and never seemed to be selling services we didn’t need. After we accepted their offer, the website was relatively easy to use and Bekki was a great help. The move itself couldn’t have been smoother. The team, led by Miles, arrived on time, packed efficiently and neatly with great care. Unpacking was as pleasant as it can be to the point that we actually ended earlier than anticipated. Can’t recommend them highly enough. They made a stressful time as painless as it can be.

Everything was packed up beautifully. Surrey Hills waited patiently until we could go into the new home. They then put everything where it was needed with no hassle. The whole move was done in a relaxed and helpful manner.

Having moved a fair few times, including internationally, I can say with confidence that this move was the smoothest and least stressful experience I have ever had. The team were efficient and professional, and the packing (which we opted for with no regrets!) was high quality with no shortcuts. Not only would I recommend their full service to others, they are guaranteed my business should I ever move again!