Surrey Hills Removals Limited T/A Manns Removals

Fantastic team. Totally stress free. We were slightly delayed in getting the keys released to our new home. The team from Surrey Hills were calm and patient, then fired into action as soon as we got in.

Moving is very daunting but Surrey Hills Movers made it so much less so! They were very helpful, packed everything extremely carefully and were excellent on communication so I knew exactly when they would be at my house, how much information they needed and what furniture they could leave me with (we moved on a Monday so had a virtually empty house over the weekend). The moving day went very smoothly, they had 2 days to unpack the lorries and pallets, they were as quick as we could have hoped and very generous with their time. They had no problem moving any furniture we had decided was in the wrong place and they certainly did a better job of putting all the furniture back together than we would have done. I'd definitely recommend them, fantastic experience.

Very flexible in being able to accommodate us even they dates weren't final. Team very experienced and very friendly. Wouldn't hesitate in recommending them.

Surrey Hills Removals recently carried out our house move over 5 days and I was very impressed with them from start to end. When Nick (the MD) first came to give me a quote, he reassured me that SHR do everything to make the house move go smoothly. I fully trusted Nick, he seemed very relaxed and yet professional. I must say, I was given the same reassurance about the move going smoothly from other removal companies at the quote stage, however it was only when I started looking at the details that I realised that actually these companies operate complex and not very user-friendly processes. They also had many more restrictions and disclaimers whereas Nick was very accommodating and reassuring. I really enjoyed dealing with SHR, they were all extremely helpful, from people in the office (Richard, Lesley, Mark) to the guys delivering boxes to me and then doing the move. The removal team were very friendly and thoughtful and took great care when moving things - it literally was a pleasure to move with them! Danny, who led the whole move, had a great way of working with his team and was very thoughtful and proactive, for instance, he would check that we were happy with the position of furniture in the new house, access to plugs etc. and offered to relocate any items in the event their original location wasn’t suitable and/or we changed our mind. Great job, I would highly recommend to others.

As soon as I phoned Surrey Hills Removals I was looked after by a very friendly and helpful guy from the Sales team, Richard. Further conversations with his colleague Nick confirmed the companies positive attitude and Mark in the Operations team was super helpful and flexible with my requests of removal timings etc. Tom and Andy who actually carried out the move were great - again friendly and helpful and certainly know their stuff about the items they were moving - namely the very old large Grandfather clock. They managed the move efficiently and respectfully and always with a smile on their faces. I can't thank them enough. I would highly recommend Surrey Hills Removals to anyone else as I cannot fault any member of the team who I dealt with. What a pleasure to have a full 100%/360 degree customer service these days.

The packing, removal and delivery services were carried out efficiently and promptly. Everyone we had contact with was a pleasure to work with. I would have no hesitation in recommending them for future removals work.

Very happy with the moving experience, although they were so quick I struggled to keep track of what was being put where when I got to my new home!