Endorsed by Which?

Surrey Hills Removals Limited T/A Manns Removals

4.8

155 Reviews

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Organisations and Awards

Mar 2020

About

At Surrey Hills Removals we are proud to have built our reputation on care and flexibility. Whether we're handling a Steinway grand piano or a box of dog-eared, but much-loved toys - we appreciate that each item we move, however small, is important to you, so they're important to us.

Together with our sister company Manns Removals, we have evolved from a single liveried horse drawn carriage, into the modern company we run today. We undertake domestic, commercial and international removals and have our own 20,000 sq ft state-of-the-art storage facility, providing clean, dry, safe, containerised storage.

We genuinely care that your house move is as stress-free and enjoyable as possible, and continually strive to provide the same caring and quality service that we have since 1887. So relax, and let our friendly and experienced professional team take care of your move.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

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4.8
155 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
EXCELLENT SERVICE
Customer Service
Quality
Value
We moved from a large country house to a smaller house 3 miles away on some of the hottest days of the year at the end of July We were totally happy with Surrey Hills who were most helpful in every way from quote to finish I would highly recommend them to anybody
JMB, . Posted on 31/07/2018 , work completed 31/07/2018
Flexible and helpful
Customer Service
Quality
Value
During a very stressful house move Manns/Surrey Hills were the stand-out part of it. We had to postpone the date twice, and on the day still didn't know if we would be moving in or needing to store our furniture. They were unfailingly pleasant on the phone, clear about what they could or might not be able to manage, and on the day were very responsive, looking for any possible spaces to slot in redelivery at short notice if needed. In the event they were able to take our stuff overnight and redeliver the next day. Their response to our uncertainty, their flexibility and helpful attitude were greatly appreciated. The guys who did the moving, led by Andy, were polite, punctual and efficient. All-in-all an excellent service and highly recommended.
Customer in Surrey Posted on 06/06/2019 , work completed 24/05/2019
Excellent Service
Customer Service
Quality
Value
We had excellent service. Paul, Josh and Pete worked tirelessly packing glassware and crockery putting it with everything else in the van on Monday and unpacking it 300+ miles in the frozen north on Wednesday. Courteous and helpful beyond the call of duty, and aided only by our offers of tea, coffee and doughnuts, they were the Duracell men come to life. Many thanks for a superb service
Customer in Cumbria Posted on 05/04/2022 , work completed 02/03/2022
Great Service at a Fair Price
Customer Service
Quality
Value
Our goods were removed from Godalming into storage where they stayed for 8 months whilst we sought our next house. The removal process worked exactly to timetable and was completed by a small team of people all of whom worked well together, were efficient and personable. Storage was pre-arranged and simple to organise. Communications with Nick and the admin team were dealt with promptly and effectively. Scheduling our delivery from storage to the Isle of Wight was efficient and it was a particularly nice feature to find some consistency amongst the delivery team with those who had undertaken the original packaging. Those on site at the house during both the packaging and delivery were courteous, helpful, respectful and efficient. Thoroughly satisfied with the service and would fully recommend them.
Customer in Isle of Wight Posted on 05/04/2022 , work completed 15/02/2022
Especially pleasant people to deal with highly recommended to others.
Customer Service
Quality
Value
We all know how frustrating and mind numbing moving house can be, we were lucky enough to choose a real gem of a removals company in Surrey Hills Removals. Initially I thought I might do the removals myself, how glad was I that I enlisted the help of others, I never would have done it on my own, I do not know what I was thinking of. We enquired fairly last minute of three removals firms, one never responded, number two wanted to take a virtual tour on which to base their quotation, I was not impressed with this as I prefer the personal touch. Anyway Surrey Hills with little notice visited, in person, and assessed the job in hand. They provided what I believe for the service provided was a very reasonable quote, and the job was awarded to them. They moved work around to accommodate us, the chaps sent to do the removals were a true delight to have around, helpful, well informed and a credit to the company. Our move was not an easy one, but made easy by the experienced team at our service. I would like to thank all concerned and would have absolutely no hesitation in recommending this company to others. Well done Surrey Hills Removals you were fantastic, beyond my expectations. Thanks very much.
Robert in Surrey Posted on 20/10/2022 , work completed 26/09/2022
Friendly, punctual and trustworthy.
Customer Service
Quality
Value
Most importantly, will we use them again? The answer is 'yes'. They do what they say they would. The team has moved us twice now and each time on schedule and on budget. All team members that we have seen were friendly, helpful and responsive. I would only comment that some original oil paintings were not wrapped and stacked with other items in a box - luckily they were not damaged, but for the future we would recommend extra care when dealing with original works of art. It is possible that the person who was dealing with those particular pictures did not like them:)) but care was still due... most pictures were wrapped well, however. Overall, we were very happy customers. Thank you.
Customer in Kent Posted on 24/11/2022 , work completed 28/10/2022
Very good experience
Customer Service
Quality
Value
Surrey Hills Removals moved our furniture on a tight deadline into their storage facility before Christmas 2022 and then on to our new home in January. They gave us confidence in their abilities at all stages of the move, and despite variations to the schedule the work was completed on budget. Their staff were all polite and careful with our furnishings - nothing was damaged it was a pleasure to deal with them.
Customer in Greater London Posted on 09/02/2023 , work completed 01/02/2023
Successful move by Surrey Hills Removals
Customer Service
Quality
Value
We have nothing but praise for Surrey Hills Removal.Very professional at the front end with quotations and admin.With a punctual, polite and super helpful move crew. Particularly we would thanks Danny the foreman. Our move was challenging as we were down sizing, so much went into store and the rest to a smaller new home. Nothing was too much trouble and what was for us a stressful time they met with good humour. After sales was brilliant. They looked through their store to find something we particularly wanted and also returned to our old house to pick up some items I had overlooked in the garden. Yes service is alive and well at Surrey Hills removals. Thanks guys Terry Moore
Customer in Surrey Posted on 15/01/2024 , work completed 09/01/2024
Highly recommended
Customer Service
Quality
Value
When we asked for a quote it was to move us only. However, the man who named to see us also quoted for his team to pack for us (which I thought I could handle). However, after spending £90 on boxes and bubble wrap I was nowhere near being ready and their quote for packing was so reasonable it was a no brainer to ask them to do this. Everything was superbly packed and there was no damage to anything. The members of staff all had uniforms on, where extremely polite and considerate and I would not hesitate to recommend them. I don't want to move again - but if we did, I would definitely use this company.
Customer in Hampshire Posted on 10/01/2020 , work completed 09/12/2019
200 Mile Move
Customer Service
Quality
Value
We recently used Surry Hills removals to move us 200 miles up the country. Have used the team in the past and would recommend them to anyone. The team there are highly experienced, friendly and really go the extra mile to get the job done.
Customer in Cheshire East Posted on 19/05/2024 , work completed 13/05/2024