Surrey Hills Removals Limited T/A Manns Removals

We used Surrey Hills to move us at the end of June 2021 when the housing market was at its peak of madness with everyone trying to complete by the end of the month for the Stamp duty reduction. The Surrey Hills team was very helpful and accommodating in putting together our removals plan particularly when the arrangements seemed to be changing daily. They were also all very friendly and understanding of the stressful nature of the whole process of moving. I would definitely recommend them.

Our move occurred during the '2021 moving mania' period of early July. So we considered ourselves lucky to be allocated a week-long slot then. But our greatest luck was to have found and chosen Surrey Hills. Their sheer professionalism at every point was appreciable. On the appointed week - being an 'overseas' our move was an extended one - Paul and his team looked after me and our property brilliantly. I was and remain truly grateful to Paul and team for making the move as easy as they did. They worked hard, they had a positive 'can-do' approach and were a pleasure to work with. And, when it came to unpacking, I am still thankful to them. Everything was packed by room, making it so much easier to find things later. (Other removers we've had previously have mixed everything together, making it nigh impossible to find things later.) I would recommend Surrey Hills without hesitation.

The sale of our 6-bedroom house near Guildford required our furniture to be split between two new properties that our family was purchasing. Most of the furniture went into storage for a month. Final delivery of the furniture to our new home in Shropshire went to plan, the team from Surrey Hills being extremely helpful in locating some very large items of furniture into place.

Called Surrey Hills Removals as they had moved me before. Told they were very busy and it would take 2 weeks for survey and quote. I Booked survey for quote regardless as I had used them before. They told me they had penciled in my move date. I had to call to remind them that they were due to survey my move as they were late to arrive and had basically forgot. I was then told that even if they came to survey they couldn’t move me on the day required. All this after waiting 2 weeks. Moronic approach to business and customer relations.

Can’t fault the service we received from Surrey Hills. The initial quote done by Mark was professionally handled and while not the cheapest they appeared to be the best value. Mark had clearly thought through all the options and never seemed to be selling services we didn’t need. After we accepted their offer, the website was relatively easy to use and Bekki was a great help. The move itself couldn’t have been smoother. The team, led by Miles, arrived on time, packed efficiently and neatly with great care. Unpacking was as pleasant as it can be to the point that we actually ended earlier than anticipated. Can’t recommend them highly enough. They made a stressful time as painless as it can be.

Comments cover both jobs Oct: to a) Guildford ( store ) b) Bath. April: to Bath ( from store ) Quick, efficient, friendly, professional, courteous, fun. Late on both days on April job but not their fault on either day.

They were one of the 3 companies we had considered for a move that never happened so we asked on this occasion. They were not the cheapest or most expensive but definitely the most convincing so we ordered. They arrived right on time and were well organised, efficient, polite and friendly on the first day. On move day they were quick to clear up and get on the road. We arrived at the new house in good time to find them waiting and then very patient when the keys were delayed. When the keys finally arrived they were quick and efficient getting stuff in generally the right place and tried very hard to work it out when the house conspired against us. Altogether a top job and no complaints at all.

Very helpful professional crew, on time and worked hard throughout the day. Cheerful and willing to help in any way.

The guys were absolutely brilliant! Very professional but also very friendly and courteous. They went out of their way to ensure that I was happy before they left me to continue unpacking. I would most definitely recommend Surrey Hills Removals and I wouldn’t hesitate to use them again.

I would wholeheartedly recommend Surrey Hills Removals for a house move. The whole process from the survey to quote through to the move itself was done in a friendly, professional manner. The team that did the move worked incredibly hard and were extremely helpful. Nothing was damaged in transit and nothing was too much trouble. We were impressed and would definitely use them again.