Surrey Hills Removals Limited T/A Manns Removals

Due to a very short gap between exchange and completion, we had very little time (3 days) to organise our house move. 3 quotes showed Surrey Hills as not the cheapest but a very positive friend’s recommendation and the “can do” attitude during the personal (ie not video) quote visit convinced us to go with them. So glad we did. They were brilliant! Nothing too much trouble, “yes we can” to all and any requests we made, positive and very friendly crew throughout despite moving into a town house on 4 floors (loads of steps). No extras, no breakages, no complaints. Moving is a very stressful business but the Surrey Hills team made it as smooth and pain-free as possible. Highly recommended.

Surrey Hills removals did a wonderful job packing up our belongings, storing them for one week and returning them in excellent condition. They did this for a wedding we were having at our house and needed to clear out half the downstairs. Highly recommend.

These moved started in the middle of 2023 and were completed mid March 2024. Furniture and effects from 2 properties went via another property and Surrey Hills storage without any delay or damage to end up in a third property in Farnham. Everyone from the MD downwards were extremely accommodating with changing dates and plans. The crews, lead each time by Dave Boorer, were careful and very obliging. I have recommended Surrey Hills Removals to family and friends in the past and would never dream of using anyone else.

An excellent service provided from beginning to end by all members of our removal team. The team demonstrated efficiency, great communication skills and attention to detail and ensured that we were moved to our new home address in a kindly and friendly manner. There was good humour all the way, even when a hiccup occurred in the completion process and our impressions of them were first rate. They listened fully to our requirements throughout the process, taking time to double check packing and placing needs and were very supportive throughout the move.

The guys arrived as arranged, worked very hard, packing and moving everything, were helpful and did a great job. Came along a few days later and took away the huge pile of boxes after I’d unpacked. Thank you

We have nothing but praise for Surrey Hills Removal.Very professional at the front end with quotations and admin.With a punctual, polite and super helpful move crew. Particularly we would thanks Danny the foreman. Our move was challenging as we were down sizing, so much went into store and the rest to a smaller new home. Nothing was too much trouble and what was for us a stressful time they met with good humour. After sales was brilliant. They looked through their store to find something we particularly wanted and also returned to our old house to pick up some items I had overlooked in the garden. Yes service is alive and well at Surrey Hills removals. Thanks guys Terry Moore

We used Surrey Hills Removals following recommendations on the local Facebook page. We were very pleased with the professional and friendly service. Communication with head office was easy and helpful. The removals team were with us for 3 days and worked very hard. They took care with our possessions and were pleasant and considerate.

Surrey Hills organised the removals to my new house. They were efficient, timely, and they were friendly and hard working. All my belongings were well cared for and wrapped where necessary. The after care was also very good. I have used Surrey Hills Removals twice now and would definitely recommend them.

These guys gave a high level of confidence from the first estimation visit to the final unloading. During all phases of the 3-day packing and loading and 2-day unloading process, Grant and his team were cheerful, obliging, communicative, and careful. They were tolerant of a couple of last minute changes of where stuff should go. The service was excellent - nothing was broken, nothing was lost - what more could you want?

The work entailed a move out, possessions being split into for storage and for our rented house, and, then a year later, delivery out of store in instalments and out of the rented house into our new home. We had 9 or 10 containers in store Everything happened as it should - timely quote, all dates for the main moves adhered to and a minor change at the end easily accommodated. Staff throughout were unfailingly cheerful, friendly and helpful. Difficult combinations of dimensions of furniture and constricted access were dealt with efficiently. The key member of the physical moving team was the same throughout, providing welcome continuity. The office team was just as responsive and helpful. My wife and I were delighted. Not the cheapest quote (nor the most expensive) we received but we chose to pay more to get good service and we got it. So we would say good value for money. Any downsides/issues - not really and only worth mentioning to show how they were dealt with. An insignificant breakage during packing was immediately brought to our attention. They forgot to load our garden stoneware (not containerised but stored for the year at their depot outside) but rectified again immediately. Would we use Surrey Hills again. Without hesitation.

Arrived promptly introduced themselves. Once shown around the house they just cracked on and packed all our belongings with speed and care. All my questions, there was quite a few. Answered to my satisfaction. Unpacking our house the next day once again could not fault there approach to the job that needed to be done. Would not hesitate to use them again.

We have used Surrey Hills Removals in the past, and wanted to use them again. They were just as good as before. Efficient, friendly, professional and good communicators. I would have no hesitation in recommending them.

We cannot fault the service provided by the team at Surrey Hills removal. From making the initial enquiry to the actual move they were friendly, professional and efficient. On the actual move day(s) the team were great, making a stressful situation a lot easier. Thank you so much

Surrey Hills Removals have just provided me with an excellent service, moving my belongings from North East Hampshire to the Welsh border. Communication was excellent and the teams who respectively took my stuff into storage and then moved it to Wales were super efficient and friendly. I cannot fault any part of their operation - it was reassuringly professional at all times.

Surrey Hills Removals moved our furniture on a tight deadline into their storage facility before Christmas 2022 and then on to our new home in January. They gave us confidence in their abilities at all stages of the move, and despite variations to the schedule the work was completed on budget. Their staff were all polite and careful with our furnishings - nothing was damaged it was a pleasure to deal with them.

Surrey Hill’s weren’t the cheapest quote but they were the only firm to make a personal visit to supply a quote, and unprompted, guaranteed the work wouldn’t be outsourced. Grant ran both the packing day and moving day smoothly and efficiently. The team were cheerful and efficient and packed and moved our things with no damage. I have no hesitation in recommending Surrey Hills.

We went for the packing and removal service. We had a great moving experience-the guys were efficient, friendly and tidy-we didn’t lift a finger. Everything was packed well, and properly labeled with no breakages/damage to the property or the house and boxes put into the correct rooms in the new house. Would highly recommend-stress free experience!

Surrey Hills met all their promised dates, they were diligent in packing with care, stored our furniture safely until we were able to complete our move and then delivered everything as planned. Overall a very good service although more expensive than some others.

Surrey Hills Removals responded promptly to our request for a quote, arrived on time on the day and carried out the removal and delivery of our furniture to the new home efficiently and politely, without any problems. This is the second time that we have used their services as they meet expectations.

Surrey Hills Removals service was excellent. I had to postpone last minute the booking due to illness which they agreed to do without penalty fee. The team on the day were friendly and efficient, did a good job of protecting my furniture during transport and caused no damage to fixtures/fittings or paintwork when bringing my cargo indoors. They were diligent about protecting also my new carpets. I would happily use their services again and recommend them to anyone.

Surrey Hills Removals offered a competitive quote and engaged well both before and after making a booking. They were flexible in meeting my needs and the Removals crew (Paul, Dec & Josh) were great! They were punctual, well presented, polite, amenable and friendly. They went the extra mile in helping me move with close attention to packing and detail and were efficient and hardworking. I do not hesitate to recommend them. The only downside was that they are football rather than rugby supporters! :-)

Surrey Removals provided an excellent service from the initial quotation, through the preparation and the actual move to tidying up the loose ends afterwards. All their management and staff did excellent work and were always helpful and careful.

Most importantly, will we use them again? The answer is 'yes'. They do what they say they would. The team has moved us twice now and each time on schedule and on budget. All team members that we have seen were friendly, helpful and responsive. I would only comment that some original oil paintings were not wrapped and stacked with other items in a box - luckily they were not damaged, but for the future we would recommend extra care when dealing with original works of art. It is possible that the person who was dealing with those particular pictures did not like them:)) but care was still due... most pictures were wrapped well, however. Overall, we were very happy customers. Thank you.

We all know how frustrating and mind numbing moving house can be, we were lucky enough to choose a real gem of a removals company in Surrey Hills Removals. Initially I thought I might do the removals myself, how glad was I that I enlisted the help of others, I never would have done it on my own, I do not know what I was thinking of. We enquired fairly last minute of three removals firms, one never responded, number two wanted to take a virtual tour on which to base their quotation, I was not impressed with this as I prefer the personal touch. Anyway Surrey Hills with little notice visited, in person, and assessed the job in hand. They provided what I believe for the service provided was a very reasonable quote, and the job was awarded to them. They moved work around to accommodate us, the chaps sent to do the removals were a true delight to have around, helpful, well informed and a credit to the company. Our move was not an easy one, but made easy by the experienced team at our service. I would like to thank all concerned and would have absolutely no hesitation in recommending this company to others. Well done Surrey Hills Removals you were fantastic, beyond my expectations. Thanks very much.

Thanks to Nick & the Team @ Surrey Hills Removals . Alain & Richard in the office & Ashely and his team on the 4 days we had them move us . From Start to finish the process was explained and patiently answered questions regardless of how daft they may have been. On the four-moving day, Ashley’s team came in, packed up and moved us with professionalism – house, roof & garage efficiency with a smile. Thank you as moving is not easy especially after 30yrs in one house. I would highly recommend Surrey Hills Removals . Thank you Nick & co 🙂