Endorsed by Which?

Sussex Sash

4.9

38 Reviews

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About

Sussex Sash, a cherished family-run enterprise, we specialise in the restoration, repairs, and new installations of sash windows, bringing decades of experience to the realm of timber restoration. Proud members of the esteemed 'Which? Trusted Trader Scheme,' we undergo rigorous scrutiny to ensure our documents, insurances, and practices are consistently up-to-date.

Our commitment to the environment is paramount, considering the adverse effects of plastic in our industry. We take pride in specialising in wood products, contributing to the future preservation of sash windows and doors. Emphasising sustainability, we actively engage in recycling whenever possible.

Sussex Sash are now only focused on the Isle of Wight Call 01983 472769, email info@sussexsash.co.uk or WhatsApp 07513 016 697 to arrange an appointment.

What we do

  • Glaziers

    • Sash windows
    • Window consultants
    • Timber windows
    • Replacement window services and repairs
  • Doors

    • Timber doors
  • Double glazing

  • More Services

    • restoration
    • refurbishment
    • replacement
    • double glazed

Customer reviews

Why you can trust these reviews

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4.9
38 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great Service - Reliable and Quality Work
Customer Service
Quality
Value
I called Darren after I was let down by another sash window business. Darren agreed to take a look the same day I called in order to quote for the work. Having called me with his price, which was very reasonable, he offered to do the work there and then. Part of the job required more work than he'd anticipated but Darren kept to the price agreed :) I have already recommended Darren to other flat owners in our listed building as I was impressed by his professionalism as well as the quality of his work.
Customer in Isle of Wight Posted on 17/08/2021 , work completed 09/08/2021
Beautiful double-glazed sash windows, in-keeping with the age of my property
Customer Service
Quality
Value
Superb. I cannot fault the standard of service. They were professional, on time, on budget and kept me informed all the way through the job with texts, videos and photos. I now have beautiful fully double glazed sash windows and repaired windowsills that are so in- keeping with my Victorian house they look perfect! I had been anxious to retain the character of the old sash windows and not wanted ugly upvc replacements and I have not been disappointed. I am very impressed and would recommend this company.
Customer in Isle of Wight Posted on 07/07/2021 , work completed 25/06/2021
Very helpful team
Customer Service
Quality
Value
Darren and Tom on site and Barry were all very helpful and professional. We are well pleased to have our sash windows working properly. The work was carried out very quickly and there was no mess. We would not hesitate to recommend them.
Francis in Isle of Wight Posted on 16/06/2021 , work completed 15/06/2021
Perfect Job
Customer Service
Quality
Value
Darren and his team have just fitted two new sash windows and a pair of French doors for us, which are excellent. They have been extremely professional throughout the project, including installation.
John in Isle of Wight Posted on 04/05/2021 , work completed 30/04/2021
Sash refurbishment
Customer Service
Quality
Value
Spotted Darren and crew working in my road and impressed with quality of work so engaged Sussex Sash to refurbish 2 Georgian sashes in my grade 2 listed home. They fitted me into their busy schedule and completed the work to a high standard, courteously, tidily and at a reasonable price. Would highly recommend them as they really know their business and are very easy to deal with. I will be engaging them for further work as I refurbish the rest of the house.
Customer in Isle of Wight Posted on 30/04/2021 , work completed 24/02/2021
Great work
Customer Service
Quality
Value
Sussex Sash was recommended to us. To date, they have refurbished 10 sash windows in our house and have just installed 2 new double glazed sash windows. As always they have been on time, have been considerate and have cleaned up any mess at the end of the day. If the job lasts more than one day they make sure that our property is safe. I will continue to use them should we need any further work done and am happy to recommend them to others.
Customer in East Sussex Posted on 27/01/2021 , work completed 22/01/2021
Wonderful looking windows and terrific service
Customer Service
Quality
Value
Darren and his team replaced two of my large single-glazed sash windows with good-looking double-glazed windows in Accoya, retrofitting them into the existing boxes. All done quickly, efficiently and very tidily - great care was taken to properly cover carpets and a newly sanded and sealed floor and the team tidied and cleaned up at the end of each day. Darren had explained and costed all my options beforehand, inviting me to visit him on a nearby job (with owners' permission!) to see some examples of his work, and once I had made my choice was happy for me to change my mind on some of the fittings. He was throughout very easy and pleasant to deal with, responding quickly and clearly to any queries I had. The costs, which included stripping and decorating the boxes, were exactly as estimated despite replacing all the pulleys and extra work on repairing one of the boxes. And the windows look wonderful.
Customer in Isle of Wight Posted on 16/12/2020 , work completed 10/12/2020
Refurbishment of sash windows
Customer Service
Quality
Value
Darren and the team at Sussex Sash did a terrific job of refurbishing our sash windows. The windows were in very poor condition, difficult to open and close. All the work was carried out from the inside, which was helpful as we are in a top floor flat. The work was meticulous, taking the windows out and stripping them back before repainting them. They also checked for any damage and rot, carrying out repairs where needed. The sashes were rehung with new cords and the weights were rebalanced. They also installed a draught proofing system into the windows, which is already proving itself. The finishing touch was made by adding chrome furniture to each window. The windows can now be opened and closed easily and look terrific. Sussex Sash also sourced and replaced the glass in our skylight which looks so much better than what we had. The team were always polite, friendly, on-time and made sure we were fully informed about what they were doing. The work, by its nature is messy, but again the team worked hard to be tidy and considerate. Although it may appear to be a costly undertaking, the work is worth every penny. In fact I would say excellent value for money. Also where extra work was required Darren was upfront about the costs right from the start. Overall a great job done by a great team.
Customer in Isle of Wight Posted on 11/11/2020 , work completed 09/11/2020
Impressive craftsmanship
Customer Service
Quality
Value
I have just had two large sash windows restored and repainted in a Victorian house by Sussex Sash and I am extremely happy with the result. One of the windows was in a terrible state but Darren was confident that it could be repaired and his father did an amazing job of restoring it. They were clear about pricing and cost and there were no surprises. The final result is absolutely fantastic and I have no hesitation in recommending this company.
Customer in Isle of Wight Posted on 06/10/2020 , work completed 24/09/2020
First Class Craftsmanship
Customer Service
Quality
Value
I have recently moved into a property in St Lawrence, I am in the process of upgrading and replacing the propertys windows, with slimline aluminium double glazing: However one of my windows is a curved casement that opens onto sea views and was rotten, I was unable to find a firm on the island that would manufacture in Aluminium as the profile is curved. I did not want to go down the "chunky" UPVC look. I then saw Sussex Sash phoned and Darren came the same day to lookout the casement I had removed, he said that he would be able to re make the casement in Accoya hardwood, he was able to give me a price on the spot and took the old casement away. Darren was accurate with his timescale, what I have got back is a beautifully engineered and finished casement, primed and undercoated that is far better than the old window was even when new, he has improved it by adding a draft excluder and a drip grove. This new casement should now last for years, I am very pleased indeed with the finished product and would highly recommend this company.
Customer in Isle of Wight Posted on 17/09/2020 , work completed 17/09/2020