Sussex Solar Ltd

Sussex Solar installed solar panels for us in March 2023 and a Tesla Powerwall in May 2023. The whole setup has worked flawlessly so far and we are very pleased with it. I would highly recommend Sussex Solar to anyone thinking of installing a solar energy system. The service has been excellent - everything carried out to plan, flexibility in dates to fit around our schedule and great communication about what was happening and when. The guys that came round to do the installation were great - polite, hard-working and explained clearly to us what they were doing and how the system would work. We look forward to many years of clean power to come.

Sussex Solar provided an excellent service for my PV and battery installation. Their staff were always extremely friendly and professional throughout the process from initial contact to completion. My thanks to all Sussex Solar office and installations staff. A pleasure to deal with.

Sussex Solar have just installed a 3.16 kw peak output solar PV system with a 5.2 kWh battery. I was impressed by their professional approach and the standard of workmanship. Everything went smoothly with the installation and handover. It was a pleasure to have the employees carrying out the work and they were quite inobtrusive but very pleasant. It is quite satisfying to see the amount of electricity being generated and the surplus charging up the battery for use overnight.

I recently had a heat pump installed by Andy and his team at Sussex Solar. Following the heat loss survey Andy was able to recommend a system that connected into my existing radiator system, with a few radiator upgrades. The team at Sussex Solar were all helpful and responsive whether it was the office team or the installers led by Lewis and Fraser. The installation started on the agreed date, with the team being timely, polite and respectful of our house. The system has been running for three weeks now and we are toasty warm and importantly have hit a scop of 3.5 so it is delivering the efficiency as planned. We were looking for a reliable trustworthy company upon which we could rely for ongoing service and believe that Sussex Solar will deliver this. I have no hesitation in recommending Sussex Solar.

Sussex Solar Ltd is a family-run company and every interaction we have had says they care about us as customers. The design of the 8kWp PV solar array and a Tesla Powerwall was fully commissioned in September 2022 and has performed exceptionally well. I have delayed writing the review until March 23 in case there were any snags, but there have been none. Installation of the solar panels was carried in June 22 out by their own staff, who were efficient, pleasant, tidy, took care not to damage any of the roof tiles and replaced a couple that were already cracked. Shipping of the Powerwall was unfortunately delayed by Tesla, but we were kept informed and when it finally arrived in September, the installation was completed in a day, as all preparatory work had already been carried out. We have had a couple of power grid outages this winter, which had no effect, and the ability to load shift has meant that we have also benefitted from the Demand Flexibility payments. Based on last summer's PV production, before the Tesla battery was installed and we were thus unable to self-consume all our output, we are looking forward to about four months of totally "free" energy this coming summer. I can highly recommend Sussex Solar for their technical design, installation, friendly staff and customer care.

Sussex Solar have just installed solar PV panels, the inverter and a battery for us. They are true professionals and have done an excellent job at every stage, keeping us well informed and taking care with our home. On this last point, Sussex Solar really deserve their five star review, for the customer care that we have received after their scaffolders inadvertently caused some damage to the roof of our extension. Sussex Solar did not quibble at all and went to great lengths to ensure that all of the damage was rectified. Many thanks for a great job well done.

In September 2022 Sussex Solar Ltd installed a 14 panel 5.5kW (pk) solar PV system with GivEnergy 3.6kW hybrid inverter and 5.2kWh battery. It went live towards the end of September and over the first week of its operation met more than 80% of our electrical power needs. The positives: • A well-proven set of system components: solar panels, hybrid inverter, battery, cabling and smartphone app. • Very good responsiveness to emails, requests for information, and answers to questions. I approached four possible suppliers for a quote: Sussex Solar were the only one who responded. • Excellent project management of the whole installation process: scaffolding install; system install and commissioning; and scaffolding removal. • Excellent quality of workmanship, including tidiness • A great set of individuals involved throughout the process No negatives, but a couple of things to aware of: • They offer a limited number of inverter/battery configurations. This is good as it means that the whole process from design to installation is very smooth. But you may need to make some compromises in your requirements. • You will be given an estimate of the overall peak solar power that your panels will generate. However, it will be up to you to work out the economics of what this will mean for your situation. • The application to the local electricity supplier for a DNO / export MPAN is made after commissioning. Depending on the electricity supplier it could be a week/months.

We were very pleased with the way that Sussex Solar handled this project. From the site survey to start with through to completion and commissioning, everything was handled in a professional manner. Andy has a very competent team working with him and I would thoroughly recommend this Company.

From the initial enquiry onwards Amanda and Andy gave clear and easy to follow advice on the best set up for me and our house. It was daunting not knowing where to start. I tried several companies, many of whom didn't even bother to call me back. Due to strong demand, getting the equipment took longer than envisaged but they kept in touch. The team who fitted the panels were very efficient polite and also very tidy. Once installed and the system commissioned Andy spent time to really clearly walk us through the system and how to use it. Sussex Solar were top notch and a great family business.

Sussex Solar have been a delight to work with from the initial enquiry through to the completion of the installation. The original enquiry based on purely my supplied requirements and details produced an initial illustration design and cost estimate. That evolved as more details were understood but the final pricing was met. At every stage of the process, Sussex Solar keep me fully informed of every step including accurate lead-times and on-site attendance. Their timekeeping was impeccable considering they are based 50 miles distant and they treated my property with respect at all times leaving it as they had found it. It is early days to report on the performance of the installation but I have no doubt that it will live up to the projections. Bearing in mind the increased interest in renewable energy and the associated enquiries I can only complement on the company for their responsiveness which is a quality I value highly and wish others would/could emulate.