Sussex Solar Ltd

We had an air source heat pump installed seven years ago, and have been delighted with it. The company that installed it, and the panels, no longer service this area, but I was fortunate enough to find Sussex Solar in my area. They came to service the system in 2019 and I took out a contract with them so that they would come out if there were any problems. They have just done another service, taking great care because of the current lock-down. Dom and Fraser needed access into the loft, but the light was not working. They had torches but offered to clamber across the loft to fit another bulb for me. I have always enjoyed professional and friendly service from this company, and as I hope to downsize, I shall certainly want them to install solar units in the next house.

Our old heating system required replacement, and following less than satisfactory service from our previous contact, we decided to search for someone more local to install our new Air Source Heat Pump. From initial contact, through a very detailed survey and quotation, to installation of our new system, Sussex Solar provided exemplary service. The job was carried out to the agreed schedule (in fact earlier than quoted due to a change of plan elsewhere) and for the price quoted. Sussex Solar were pleased to answer all our queries in a timely and professional manner - no question was ever too silly! The post installation data pack was well put together with all the information required assembled in one place. I would unhesitatingly recommend this company.

Sussex Solar completed installing PV solar panels for us last week, and we are extremely pleased with the whole process from the initial consultation to the final testing. They are a small Horsham family company, very efficient, very friendly and very competent. We have no hesitation recommending them to anyone else wishing to install renewable energy systems.

Sussex Solar did a very good job done of fitting 10 panels to my roof in two days. The finished appearance is very neat including the cabling into the kitchen. The whole job was much less disruptive than I was expecting and expertly carried out. All the way through the process the advice and information was excellent.

I first contacted Sussex Solar 2 years ago to see if they could fix a problem with an air source heat pump that came with our house. Andrew went beyond the call of duty in getting an unfamiliar unit going again. When that unit eventually packed up I contacted Sussex Solar to quote for a new unit. All contact with this company has been professional and the work done to the highest standard. In these days of average to poor service it is a delight to deal with a company such as this. I recommend Sussex Solar without reservation.

Sussex Solar has recently completed the installation of solar panels and a Powerwall system at our house, and has been excellent from start to finish. Its initial advice was very informative helping us understand what was involved, and the survey further developed our knowledge and confidence to go ahead. Andy and his team were great during installation, and on completion spent time ensuring we were completely satisfied with the system and how it operates. We did talk to other companies, but Sussex Solar stood out in terms of service, and we are delighted we went with them.

Andy installed our solar panel in 2009 we found him one of the most competent people we know. He left us a drawing of what he had done and how it connected to our other services. Which was so helpful to other service people over the years. We have recently had cause to contact them for help as we had a big problem with our eco boiler stove, and although not their area they gave tremendous help to our plumber over the phone. They are brilliant, thank you. Their follow up service is also great.

So there we are confined to barracks due to our advanced stage of life - and the heating system packed in The cold nights and the forecast of north-easterlies to come became a trial This morning Sussex Solar arrived and even though the problem was one never before encountered, Andy was set on finding a solution He was patient and methodical and his determination paid off Warmth is returning- a most welcome result especially as my husband was very unwell today This company have been a pleasure to deal with and we warmly(!) recommend them

The technicians arrived exactly as arranged, on time and date and were careful in laying down dust-sheets before they started. They took the time to check what work had been done previously before commencing the servicing work. They were very knowledgeable of the solar system we have installed and extremely customer orientated. Very happy to recommend them.

Sussex Solar, after friendly consultation about problem with an inverter installed by another company who had gone bust. They were able to fit a new inverter within a few days, by their knowledgeable engineers. The job only taking a few hours. Wish I had used them to install solar panels in first place as they are a long standing family company. Unlike the fly by night company who originally installed my solar panels. Highly recommend them.