Sussex Solar Ltd

I have had a heat pump, new cylinder, 18 solar panel with Tesla Powerwall installed. The work was done precisely to agreed schedule and exactly to budget. I initially approached the company a couple of years ago and even at that point I knew from my conversations with Cherelle that I was quite certain that Sussex Solar would be my go to when I decided to order a system. I went ahead this September and I absolutely was not disappointed . Every step has been really well thought through, explained clearly, documented and executed. All with exceptional attention to detail and thoroughness of execution. The quality of the workmanship is second to none. Some of the installation look like works of art. All the communications with the power companies, application for heat pump grant etc all taken care of . The attention to detail from my first conversation to final post-install hand over has been exceptional from really nice people who are really very good at their job. I can’t comment regards aftercare as nothing has gone wrong. There is absolutely nothing to complain about with Sussex Solar and an awful lot to like.

Sussex Solar Ltd came to us through recommendations. From the first enquiry to the final installation of the panels and battery, the service they have provided has been outstanding. Communication has been great and the staff carrying out the work was friendly, respectful of our space and professional. The installation was on time and in budget. Andy came to do the final handover and was very helpful in guiding us through all the technicalities. Would highly recommend.

We had already had solar panels installed but did not have a battery. We contacted Sussex Solar as they are relatively local, a smallish company and had excellent reviews. They have certainly lived up to their reputation. From the time we first contacted them until the final sign-off we have been kept informed of what would happen and when. Their price was reasonable and the guys doing the installation were extremely courteous and explained the process clearly and concisely. The battery/power wall works very well and we are now able to make better use of the power generated by our solar panels and I am sure they will remain helpful if we have any queries in the future. Bravo Sussex Solar!

I chose Sussex Solar having seen their reviews on Which. They exceeded my expectations through exceptional helpfulness, politeness, their responses to what was needed rather than a mechanical/habitual approach to the work and the quality of the installation itself. If the company grows in size, as it deserves to, I hope that it will ensure its culture and way of working remain the same.

Excellent experience. Sussex solar did a fantastic job on both the heat pump and solar installation couldn’t recommend them highly enough.

I used Sussex Solar for the design and installation of a Tesla Powerwall, solar panels and an air source heat pump. Communication was great throughout: very responsive- and this extends to post-installation support too. The advice on the overall set up was very helpful and the quality of workmanship first rate. The Sussex Solar team members involved have all been really good to work with and pleasant to have around the property during installation. All work was delivered on time and to the agreed price.

Sussex Solar gave us exceptionally good, friendly and professional service, from the first site visit, to the final sign-off. Installation was quick, efficient and on time for both the panels and the electrical works. Also, excellent support from the office team: again always friendly and helpful.

Sussex Solar provided a very comprehensive and competitive quote and answered all our questions clearly. We were kept informed throughout the installation. Twenty solar panels, a battery and car charger were installed on time and in budget. We were shown how to use the various apps and they always promptly answered our questions once we were up and running. A thoroughly professional service.

Sussex Solar advised and installed a Tesla Powerwall, Gateway and solar array. They were very efficient from the first contact to the final handover. Calls were always answered promptly and all questions dealt with very knowledgeably. The installation team turned up when they said they would and got on with the job and completed it in two days. The quality of the work was excellent and Sam was always keen to make the installation as neat as possible. Andy came to complete the handover and we are very pleased with the result. It was a pleasure to do business with a true family business. Andy, his son, Dom and nephew Sam. I would recommend Sussex Solar to anyone thinking about solar panels.

We wanted to add a battery to our existing solar and we were also considering increasing the solar array. We had 3 companies to give us quotes for the different possibilities. Sussex Solar stood out as being the most experienced and made most sense when explaining the best options for us. Andy, the director, was very friendly and knowledgable. He spent quite a long time with us, listened carefully to our needs and our current energy usage patterns. He explained all the different hardware options in detail. We felt confident that Sussex Solar were the ones for us. We never felt pressurised to choose at any point in the process. We chose a battery stack and inverter from Anker plus a new EV charger, as our was 13 years old and quite basic. Once we had accepted the quote, they kept in touch and before the work commenced, they found that Anker had brought out a new EV charger that would be better than the one we had chosen. This was suggested at no extra charge. The work took two days and the electricians who carried out the instalment were a pleasure to have on the property - they were quiet and polite, got on with the work with no fuss and explained everything fully. Since the instalment, Andy has visited to make sure everything is working as it should and to answer any questions. We are delighted with the work and have absolutely no hesitation in recommending Sussex Solar for any renewable energy project.

We saw Sussex Solar listed as a Premium Installer on the Tesla website and they definitely lived up to the Premium label. From the initial contact and Tom's site visit where we worked out how and where to install the battery and the gateway as unobtrusively as possible, through Jake and Sam's amazingly tidy installation to the post-installation director's visit from Andy everything was handled efficiently and professionally. Charlotte and Cherelle in the office kept us informed on dates and progress and answered our few questions promptly and politely. The installation was on time and on budget and we've no hesitation in confirming that Sussex Solar definitely are a Premium Installer.

I recently had solar panels installed by Sussex Solar Ltd and the entire experience was exemplary from start to finish. The process — from obtaining the initial quote through to final sign off — was faultless. Communication was consistently clear, timely, and helpful. The installation itself was completed to an exceptionally high standard. The panels were lined up and centred on the roof perfectly, and the wiring and overall finish were beautifully tidy. Every member of the team was friendly, professional, and clearly focused on delivering great service. I’m extremely pleased with the result and would highly recommend Sussex Solar Ltd.

Sussex Solar have installed solar pv's , battery and most recently heat pump. They have done a fantastic job, and the guys and girls, are very professional to deal with. Highly recommend.

I came upon Sussex Solar as an approved installer of the Tesla Powerwall3 from the Tesla website. I'd been considering a solar PV install after door dropped leaflets from Surrey County Council 'Solar Together' scheme, but decided an on-roof system was probably not a good idea for an ageing roof. Sussex Solar offer the in-roof GSE manufactured system with options for PV panels and would work with a roofing contractor of my choice as I decided the roof covering (tiles) really needed changing. Andy made the initial site visit and talked through options and specified the system to maximise the number of PV panels possible on our various roof pitches - why pay for tiles when you can cover the area with a PV panel. We had to delay the start due to injury to our roofing contractor and Sussex Solar were happy to reschedule (more than once). We have had several team members visit on several days and all were courteous and polite, in spite of working in a heat wave on the roof one day and enduring heavy rain another. The installation is now complete, with testing and commissioning of the system being quick and efficient. We are now generating more than enough electrical power for our daily needs - the installation has been installed tidily and now sits in the background working it's magic. Andy has had 'eyes-on' throughout the process to ensure it was installed to his high standards. A big thank you to all at Sussex Solar including the admin staff!

If a job’s worth doing, it’s worth doing well…and that’s what you get with Sussex Solar. The site visit with Dom was very helpful and answered a lot of my questions and made sure there wouldn’t be problems once work started. Simon did a lovely job on the panels with Josh, managing to feed the cables in the loft through folds in the roofing felt rather than piercing it. He was ably assisted by Sam who did the cabling - I was delighted that he found a way of routing the cable which didn’t have to go through the main house. And then came Jake and Wes to complete the electrics work - they were fantastic and the finished article really is a thing of beauty! Then there was a visit from a director (Andy) to make sure all was well, which really underlines the commitment to quality. And I have to include in that Charlotte who organised the schedule so well, and Cherelle who handled my various phone queries with great patience! Sussex Solar really were a pleasure to do business with.

A professional team. Carried out a thorough survey. Developed a factual plan answered all our questions. All staff were polite and well presented. Worked efficiently and tidy. Kept us informed with dates and times. Adjusted the schedule to suit our needs Very satisfied.

We are delighted by the installation of solar panels and Tesla Powerwall and by the way it was managed and carried out - expertly and efficiently. The installation was completed to a high standard and has been working very well since it was switched on. Please pass on our grateful thanks to all your staff for a super job. Our low-pitched roof no doubt made the work more problematic and unpleasant for them but they were always pleasant and polite to us without a single complaint! For us the installation was completely stress free, the work was checked afterwards and the operation of the complete system and Tesla app carefully explained to us. Well done! Thank you once again. I would definitely recommend your company to my family and friends.

Sussex Solar installed a ground mounted solar array in garden with battery storage. From first contact to the completion of the work their attention to detail and professional commitment to ensure the installation met all of our needs, was exemplary. The work was completed with no fuss and on time and budget. We have no hesitation in recommending the outstanding work of this company.

The installation of 16 solar panels and Tesla battery system was installed on time and in budget. The great benefit was the installers -from the scaffolding team to the roof panel team and the electricians were all very professional, knew what they were doing and very helpful. Clearly they were very experienced with the system and demonstrated on the final day how everything worked and then a follow up from the director of the business signed of the workmanship and again went through the app and how to get the best from the equipment. Since installation we have had sunshine everyday so currently in week one -no charges from the electric supplier.

From the dart of the initial phone call to the office staff through management and tradesmen …very polite, knowledgeable and helpful … my wife and I would wholeheartedly recommend this family firm ….would use again no problem…

From first contact, through initial visit to final installation our experience of Sussex Solar has been excellent. The office team, estimator, contract manager, electricians and installers were all professional, friendly and helpful. The installation of the panels was quick and trouble free and the installation of the Powerwall battery and Gateway was highly competent and professional and the explanations/instructions provided were clear and helpful. Follow-up support to answer any questions has been terrific and the final visit by the owner/director (Andy) confirms the family involvement and standards demanded by them. Strongly recommend Sussex Solar

I recently had a 7.28kWp solar PV system installed, a 9kWh Sigenergy battery and inverter. In the same week, I also had a Vaillant Arotherm Plus 5kW heat pump and a new Vaillant hot water cylinder fitted. The entire process was handled exceptionally well. The initial contact and quotation were clear and professional and the design and planning phase gave me confidence in the proposed setup. During installation, the team was excellent. They were respectful, tidy and always willing to accommodate my preferences. They left the house clean at the end of each day. What stood out was their attention to detail and willingness to go the extra mile on several occasions, exceeding my expectations. After installation, I was given a thorough and detailed handover, ensuring I understood how everything worked. The following week, the owner personally visited to carry out a quality control check, which further reinforced the level of care and pride they take in their work. Overall, I am very satisfied with the service and the end result. I highly recommend Sussex Solar to anyone considering solar or heat pump installation.

Sussex Solar have just completed the installation of a new PV system and battery at my home. The whole process was seamless and well organised from first contact through installation to sign off. I would have no hesitation in recommending them to a friend. Thank you to all the team at Sussex Solar.

We chose Sussex Solar because we wanted to use a local company. Tom was very thorough in his survey and their advice regarding our move from oil central heating to a heat pump was so valuable. They even invited us to their headquarters to view a working system. Unlike other providers, they were able to customise the design to match our specific requirements, advising us along the way. The installation itself was excellent. Lewis and Finn, the plumbers, were totally professional and the standard of work was exemplary. The installation has been working well and it is so nice to be cozy and warm! They are a family company and passionate about the energy transistion. They train their own people and bring apprentices into the company which is so important. We are confident that should we experience any problems, Sussex Solar will be there to help. We would highly recommend them.

Sussex Solar had previously installed a system on our current Victorian house 5 years ago. We are just completing a new build as we downsize and they were a natural choice to fit a PV and battery system for us again. Andy, Dominic and the team are very knowledgeable, efficient and provide great advice and service. We are delighted with the equipment installed and the neat tidy workmanship. They were really flexible around our build - thank you guys. Much appreciated.