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Sustainable Energy Engineering Ltd

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5.0

7 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

This business has not added a description yet.

What we do

  • Renewable energy

    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • battery storage

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
7 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
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Battery Replacement
Customer Service
Quality
Value
I had a solar battery fitting by Sustainable Energy in 2019. The batteries developed a fault in June 2020. This fault was was caused by a fault in the batteries. I'm not technical so all I know is that they didn't work. Adam and Steve came around the same say as I reported the fault and Adam, the Engineer, quickly identified what was wrong. I think it's important to write reviews about post installation, so that customers know what an installer is like and his work ethic after he has taken your money. It's more important to know how an installer reacts when things go wrong. The battery supplier, Pylontech were less than useless. Steve copied me in to every email sent to the company to try to get my batteries replaced, which appeared to be on deaf ears. So the short version of my story is that my batteries were replaced free of charge, by SolaX in conjunction with Sustainable Energy. My batteries were delivered Monday and fitted Tuesday. I also would like to note the batteries appear to be far better than the ones I originally purchased, take up much less room and to be honest, just look better. Its the small things that make a good job and the workmanship and attention to detail are what make a company. As far as I'm concerned, Sustainable Energy may be a small family run firm, but they are as good as anyone in the market today, I wouldn't go anywhere else.
Customer in Tyne and Wear Posted on 21/10/2020 , work completed 20/10/2020
Endorsement Reference
Customer Service
Quality
Value
Solar panels and battery storage fitted. Excellent service from start to finish. Clean, tidy and professional.
Fred Posted on 17/06/2020 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
Solar panels installed with battery storage installed, very professional and polite throughout with no pressure to except job offer. We shopped around prior and this company were competitive however they also listened to what we wanted and adapted the installation to meet our requirements. Extremely tidy and thoughtful for us throughout installation.
Howarth Posted on 17/06/2020 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
Straight forward firm to deal with. No pressure and options explained. Work carried out on schedule and designed to minimise disruption to existing arrangements. Helpful with technical information required by my FIT provider.
Alan Posted on 17/06/2020 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
Most recently a replacement inverter was fitted to replace a previous inverter, supplied and fitted by another company which had ceased to exist, and a few months earlier, a new battery installed, with all cables running from the attic down to the electric cupboard, plus Sustainable had identified the electric trip switch as being no longer of a safe standard, an uptodate trip being recommended and fitted. Monitoring function of solar energy installed on the PC. I found the members of Sustainable Energy Engineering all to be polite and friendly, and helpful as regards to advice in choice of hardware. I shall be contacting them regarding my solar panels , battery and inverter, should the need arise in the future.
Chris Posted on 17/06/2020 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
Pleased with the work and even went back to Stephen to complete the battery change for the solar panels, Stephen gave me a great price and outlined everything I needed to know. Stephen set us up after and is always on hand with any questions. very well thought through. have and will recommended, very professional.
Eric Posted on 17/06/2020 , work completed (undated)
Endorsement Reference
Customer Service
Quality
Value
Fitted solar panel energy system
Mary Posted on 17/06/2020 , work completed (undated)