Endorsed by Which?

SweepSmart

5.0

605 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
605 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service again
Customer Service
Quality
Value
The reminder this year was a bonus having used sweep smart last year they contacted us by email. We were offered a Saturday morning appointment and it was all booked within minutes. Having just had new carpets laid there was no need to worry as Tony covered not just the new carpet but laid down floor coverings from the front door and you wouldn’t have known he’d been. Thorough job and very polite. Documents sent by email. Looking forward to using them again.
Customer in Greater London Posted on 18/01/2022 , work completed 18/12/2021
The trader replied (on 10/02/2022)
Thank you for your lovely review, we look forward to seeing you again next winter.
Courteous and friendly
Customer Service
Quality
Value
For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.
Customer in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
The trader replied (on 10/02/2022)
Thank you for your review and your continuous business, we look forward to seeing you again soon.
Another great job
Customer Service
Quality
Value
As before, Paul did a great job for us. Many things to appreciate: The remainder of the appointment and tips for preparing; the call to keep us updated on his arrival time; the care in preparation- covering carpets etc; the efficient and professional job actually cleaning the chimney; the advice re various safety points; his friendly and courteous manner. We will definitely be booking Paul again and would recommend him to anyone.
Customer in Woolmer Green Posted on 12/01/2022 , work completed 12/01/2022
The trader replied (on 10/02/2022)
Many thanks for your lovely review, we are pleased to hear you are happy with our service.
Great service
Customer Service
Quality
Value
Lovely helpful chimney sweep, with lots of advice on managing some of the issues with our chimneys, pots and fireplaces - and a clean and efficient service. Thank you!
Customer in Greater London Posted on 09/12/2021 , work completed 01/12/2021
The trader replied (on 10/02/2022)
Many thanks for your review, we appreciate your feedback.
Great job
Customer Service
Quality
Value
Super friendly and did a great job. Very thorough, gave us some helpful advice and super clean - thank you so much!
Customer in Greater London Posted on 03/12/2021 , work completed 03/12/2021
Highly recommend.
Customer Service
Quality
Value
We had our multi fuel stove serviced by Paul and his team, they were polite, efficient, happy, helpful and professional. They did a lovely job and I would highly recommend them and their service. Thank you!
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Excellent service
Customer Service
Quality
Value
This was the first time I have used Sweepsmart. Communication was good letting me know time of arrival. The sweep carried out the work very efficiently, gave positive feedback speedily provided an insurance certificate. Will use this service again.
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Efficient, and professional
Customer Service
Quality
Value
This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 29/11/2021
Quality Service
Customer Service
Quality
Value
Professional, honest approach to his work and in his interactions with us as new customers. Paul advised regarding care of several old chimneys and swept and inspected the one still in use. He delivered precisely as promised. Communication was clear throughout. Top marks all around.
Customer in Greater London Posted on 27/11/2021 , work completed 22/11/2021
Excellent Service
Customer Service
Quality
Value
This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.
Customer in Essex Posted on 24/11/2021 , work completed 24/11/2021