Endorsed by Which?

SweepSmart

5.0

674 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
674 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Quality Service
Customer Service
Quality
Value
I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
Used these guys twice now and received great customer service from start to finish. Very professional and clean service.
Keeley in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Keeley, hope to see you again next year.
Great work, quick and friendly
Customer Service
Quality
Value
Paul from SweepSmart was very friendly, quick and efficient. I was on a work call at the end of the job, so he left a note and invoice electronically. The company communicated clearly before the appointment, and the job was done smoothly and quickly. I would highly recommend.
Customer in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Excellent service
Customer Service
Quality
Value
Adam from Sweepsmart was punctual, friendly and very professional. The work was carried out with the minimum mess and the certificate was emailed promptly. I would definitely recommend this service to others and use it again.
Catherine in Greater London Posted on 12/12/2022 , work completed 08/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Catherine, hope to see you again next year.
Exceptional & Honest Service
Customer Service
Quality
Value
We had scheduled a chimney sweep for 5 fireplaces in our house - 1 functioning and 4 non-functioning. When Adam arrived he was really fast, polite & tidy with sweeping the functioning fireplace. He then took a look at the other 4 and let me know that there was no soot so no need to sweep them. It was tremendously kind & professional and saved us a lot of money. He also recommended what we should be doing to solve a smoke smell that was coming from the functioning fireplace. On the whole, he was punctual, thorough and incredibly kind & honest. I can't recommend them highly enough.
Customer in Greater London Posted on 07/12/2022 , work completed 07/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Would recommend
Customer Service
Quality
Value
Very friendly and informative chimney sweeps. Easy to organise with text updates and tracking of when staff would arrive.
Customer in Greater London Posted on 06/12/2022 , work completed 06/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney Swept and Inspected
Customer Service
Quality
Value
Getting a quote, booking the appointment through to the completion of the job was really easy and effortless. The whole team were brilliant. Tony, who came out a did the job was extremely helpful and knowledgeable especially when we discussed the best way to use our woodburner. He took a lot of care and the place left spotless. I would highly recommend SweepSmart for their professionalism, friendliness and efficiency. If you want the job done properly by an experienced team call SweepSmart.
Customer in Central Bedfordshire Posted on 05/12/2022 , work completed 16/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Highly Recommend
Customer Service
Quality
Value
Swept flue for wood burning stove. Efficient booking service, text reminders and alert when operative on the way. Paul and his assistant were polite, efficient, and careful with the carpets, etc. Everything was very clean when they finished. The certificate includes photos of e.g. chimney stack, smoke test, etc. In addition, Paul checked the carbon monoxide alarm and gave advice on where it should be situated (which I didn't know) and also left a thermostat which helps you to monitor the optimum rate at which to keep the fire burning. Very reasonable price. Excellent service.
Customer in Greater London Posted on 05/12/2022 , work completed 05/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Very professional and friendly service
Customer Service
Quality
Value
From booking the service to completion the service was excellent. Tony arrived promptly and took great care to enjoy and clean and tidy service Everything was perfect thankyou
Customer in Hertfordshire Posted on 01/12/2022 , work completed 01/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney inspection and cleaning
Customer Service
Quality
Value
Prompt, efficient, friendly and very tidy. Good communication with the office before the visit too. Came recommended by a neighbour and was very pleased with the service.
Customer in Greater London Posted on 01/12/2022 , work completed 22/12/2001
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
This is the first time I have used SweepSmart but it certainly won't be the last time. I received a text stating what time my sweep was due. Tony turned up on time and was professional, courteous and knowledgeable. I asked him if he knew how much it would cost to install a multi fuel burner. He gave me a rough idea and also explained what may be needed. When Tony left there was no mess whatsoever. I you need a sweep or have a stove please please please use SweepSmart they are exceptional.
Customer in Greater London Posted on 30/11/2022 , work completed 30/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Superb
Customer Service
Quality
Value
Brillaint company to deal with. Excellent customer support, clear pricing, on-time and text message notfications. Cleaned my chimney, absiulely no mess and super proffesional team. I wish more companies operated like this one 100/100
Customer in Greater London Posted on 29/11/2022 , work completed 29/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Great work every time!
Customer Service
Quality
Value
Paul has swept my chimney for several years now and always delivers a top rate job. Couldn't rate him more highly. Arrives on time, and always leaves the place spotless, what more can I say.
Fran in Greater London Posted on 25/11/2022 , work completed 24/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
5 star service
Customer Service
Quality
Value
This is the second time we have used SweepSmart. They always arrive within the timeframe they say and are very courteous. The chimney sweep is very thorough, as we didn't have any issues over the last year and I imagine it will be the same again. They are also very clean. No mess at all. I am very happy and will definitely use them again and recommend them.
Customer in Greater London Posted on 25/11/2022 , work completed 24/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Great work
Customer Service
Quality
Value
Adam carried out a thorough chimney sweep very professionally and in a polite and calm fashion. He took the time to answer all sorts of questions that I had about my chimney, and was very helpful. I would highly recommend Adam and Chimney Sweep services.
Customer in Greater London Posted on 23/11/2022 , work completed 10/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Great Service
Customer Service
Quality
Value
Although the outcome wasn't what I wanted the service received from SweepSmart was spot on. Professional, polite, punctual and thorough. I'm very glad I opted for the new home owner check from this company rather than just a chimney sweep from anyone else as I wouldn't have discovered that the flu is potentially dangerous to use without carrying out repairs. They were very helpful and guided me through what options I had going forward. Thank you for the service.
Customer in Hertfordshire Posted on 20/11/2022 , work completed 18/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Efficient, friendly and tidy
Customer Service
Quality
Value
SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.
Customer in Greater London Posted on 15/11/2022 , work completed 22/09/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
This is the second time I’ve used Sweepsmart (previously used Mr Cole whose business was taken over by them a few years ago). Excellent, on time, professionally done. The new invoicing system, and inclusion of photos in the certificate, is a great advance.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very happy
Customer Service
Quality
Value
Very friendly bloke. No mess whatsoever. very quick and efficient. Booking and payment services great. Paperwork clear. Recommend and will use again.
Barney in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Nice people. Great job. Good value.
Customer Service
Quality
Value
Once again happy with the friendly customer service, efficiently and effective job and the ease of value payment at home. See you guys next year!
Customer in Greater London Posted on 15/11/2022 , work completed 14/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Seamless service
Customer Service
Quality
Value
We have used SweepSmart for many years, the booking process is modern, efficient and simple to use and the updates and reminders are really helpful. On the day they always arrive on time and do a superb job, obviously immaculately clean and tidy and always able to offer expert advice on your fireplaces whilst there. Thanks again.
Mike in Hertfordshire Posted on 13/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Quick, clean and very efficient
Customer Service
Quality
Value
Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.
Kevin in Hertfordshire Posted on 11/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Just had our 2nd annual chimney sweep by Sweepsmart. Excellent service again. Kept informed of arrival time. Tony was very friendly and did a clean thorough job. Good price too. Will be using again next year. Office staff friendly and helpful too. No hesitation in recommending Sweepsmart
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work done on time
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was very pleased with the service provided by Adam. He turned up on time, has done a great job and left no mess at all. He also gave me an honest opinion on a related job which I was very grateful for. I would definitely use them again in the future.
Customer in Hertfordshire Posted on 03/11/2022 , work completed 03/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.