SweepSmart

From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.

Prompt efficient service, very competitive rates, 4th year we have used this company, excellent work, left house spotless, courteous and friendly staff. Highly recommended

Professional service from my first contact. Very friendly and informative. Tony the chimneysweep was excellent from letting me know he was on his way, keeping everything clean & protected, explaining the results after he’d finished through to advice on fuel and carbon monoxide monitors. I would definitely recommend them.

Tony was excellent - friendly, took great care, explained what he was doing and left it all as he found it. Very pleased

Sweepsmart are excellent. Arrived on time, very professional and comprehensive chimney clean and video inspection. Highly recommended.

Always excellent service from the Sweepsmart team. Very friendly and professional and efficient. They always leave the place as they find it. Paul fitted my log burning stove originally and I now only use the team when need to have the chimney swept. On this occasion I only booked the day before and Adam fitted me in at such short notice. Much appreciated!

What a wonderful team Smartsweep are. The online ordering was extremely easy, the communication and reminders by text and email were very useful. Adam arrived on time and was very professional in everything he did, kept me informed as to what he was doing and why. The results were amazing and he left the room absolutely spotless. I will definitely be using them again and passing their details onto anyone that needs a sweep. Adam is a credit to your organisation.

This service provider did everything as promised. Got appropriate text messages and they worked with well prepared floor protection and all equipment in a professional manner and efficiency.

Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart

Never disappointed when Paul visits. He does a great job - quick, efficient, punctual. The pre-visit communications and reminders are very helpful, and the payment and issue of the Certificate was painless and done on the spot. Extremely professional with lots of good advice about our queries. We have used other sweeps, but this service is outstanding. As long as we have a chimney we will be using SweepSmart! Thanks Paul.

On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.

Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.

Finally got around to getting my chimney swept having put it off thinking it would be messy and expensive. I couldn't be more wrong. The booking was done easily on line and the quote given was very reasonable. Adam from SweepSmart arrived on time and quickly put down dust sheets and got to work. When he had finished, not only was the carpet still spotless but I could almost eat my dinner off the grate! Pics taken up the chimney also showed how much soot had been removed. I feel much safer now in putting on the fire - with rising gas prices I think I will be using it much more this winter. Many thanks to Adam and SweepSmart.

From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.

Adam swept our chimney this morning. A lovely guy, engaging and very professional. Arrived at the notified time, did an excellent job and left everything cleaner than when he arrived. Whole process very efficient and made excellent use of technology - online and telephone booking, SMS/email confirmations, SMS/email notifications of arrival time.

Paul swept my chimney today. He turned up on time and did a very thorough job - very happy to recommend Sweepsmart

I had 2 chimneys swept and the guys were very professional compared to others I have used in the past, very pleased with service. I was kept informed of appointment and received text on the day.

Excellent service. Provided information on furniture moving in advance, arrived on time, friendly people, took about 30 minutes. Happy to recommend this service.

I had no idea where to go for a chimney sweep, so I looked around various websites. When I clicked onto Sweepsmart, the auto-responder asked how it could help. I was able to post basic details and soon had full response. Thereafter, the back office was clear at every stage (much relief for that). Paul was on time, concerned not to be blocking any drive entrances, and then did a great job. Top class.

We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.

Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.

We have not used our fireplace since we moved in, so this was our first experience of a chimney sweep. The team provided a detailed estimate and a 'what to expect' pack a few days prior to arrival. The team were quick, and left the room spotlessly clean. They took the time to talk me through some remedial action needed, with really useful advice and showed a video and some stills of the smoke draw and interior of the flue. I would definitely use them again. Very positive experience.

Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.

Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.

SweepSmart came today and swept our chimney, carrying out a camera inspection and a smoke leakage test. They were on time and patiently answered all our questions about a possible fireplace installation. They used covers for the rug and floor and were careful to leave the room clean without any trace of soot. They sent through the certificate later the same day. Everything was well organised and I am happy to recommend them.