Very professional and experienced
On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.
Customer in Hertfordshire
Posted on 22/09/2022
, work completed 22/09/2022
Recommended
Clean, quick and professional
Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.
Customer in Hertfordshire
Posted on 22/09/2022
, work completed 22/09/2022
Recommended
Excellent Job
Finally got around to getting my chimney swept having put it off thinking it would be messy and expensive. I couldn't be more wrong. The booking was done easily on line and the quote given was very reasonable. Adam from SweepSmart arrived on time and quickly put down dust sheets and got to work. When he had finished, not only was the carpet still spotless but I could almost eat my dinner off the grate! Pics taken up the chimney also showed how much soot had been removed. I feel much safer now in putting on the fire - with rising gas prices I think I will be using it much more this winter. Many thanks to Adam and SweepSmart.
Customer in Greater London
Posted on 12/09/2022
, work completed 12/09/2022
Recommended
Highly recommend them!
From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.
Customer in Hertfordshire
Posted on 08/09/2022
, work completed 08/09/2022
Recommended
Clean and highly efficient service
Adam swept our chimney this morning. A lovely guy, engaging and very professional. Arrived at the notified time, did an excellent job and left everything cleaner than when he arrived. Whole process very efficient and made excellent use of technology - online and telephone booking, SMS/email confirmations, SMS/email notifications of arrival time.
Customer in Cambridgeshire
Posted on 06/09/2022
, work completed 06/09/2022
Recommended
Clean, tidy efficient chimney sweeping
Paul swept my chimney today. He turned up on time and did a very thorough job - very happy to recommend Sweepsmart
Customer in Hertfordshire
Posted on 03/09/2022
, work completed 03/09/2022
Recommended
Chimney Sweep
I had 2 chimneys swept and the guys were very professional compared to others I have used in the past, very pleased with service. I was kept informed of appointment and received text on the day.
Customer in Greater London
Posted on 01/09/2022
, work completed 01/09/2022
Recommended
SweepSmart service
Excellent service. Provided information on furniture moving in advance, arrived on time, friendly people, took about 30 minutes. Happy to recommend this service.
Customer in Hertfordshire
Posted on 11/08/2022
, work completed 08/08/2022
Recommended
Excellent service
I had no idea where to go for a chimney sweep, so I looked around various websites. When I clicked onto Sweepsmart, the auto-responder asked how it could help. I was able to post basic details and soon had full response. Thereafter, the back office was clear at every stage (much relief for that). Paul was on time, concerned not to be blocking any drive entrances, and then did a great job. Top class.
Customer in Hertfordshire
Posted on 05/08/2022
, work completed 05/08/2022
Recommended
Efficient process from point of booking onwards
We were very impressed with the service before Paul arrived. We received reminders leading up to the allocated day, and also not only on the day but a text to say he was on the way, 45 minutes before the appointment. Paul arrived on time, carried out the cleaning/sweep of our wood burning stove flue with no mess whatsoever. Follow up service equally professional, received all paperwork following the completion of the job.
Customer in Greater London
Posted on 01/08/2022
, work completed 01/08/2022
Recommended
Great, efficient work
Another excellent job by SweepSmart sweeping our wood burner chimney. Fast, efficient and polite. Very happy to use these guys again this year and I find it very helpful to receive the annual reminders that the chimney is due it’s sweep.
Customer in Hertfordshire
Posted on 22/07/2022
, work completed 22/07/2022
Recommended
Great service
We have not used our fireplace since we moved in, so this was our first experience of a chimney sweep. The team provided a detailed estimate and a 'what to expect' pack a few days prior to arrival. The team were quick, and left the room spotlessly clean. They took the time to talk me through some remedial action needed, with really useful advice and showed a video and some stills of the smoke draw and interior of the flue. I would definitely use them again. Very positive experience.
Customer in Hertfordshire
Posted on 03/07/2022
, work completed 30/06/2022
Recommended
First Class
Sweep Smart arrived on time, were clean and tidy and took photographs, external and internal. The chimney is now clean and ready for another winter. I have a safety certificate to show my long term visitor. I shall certainly use Sweep Smart again and recommend the firm to my neighbours.
Customer in Greater London
Posted on 15/06/2022
, work completed 14/06/2022
Recommended
Great work, clean and fast.
Turned up on time, got set up and started pretty much straight away. Worked quickly and efficiently. Fire was left sparkling clean as was my room. Chatty and friendly - repaired the cement around the pipe. Great service as always. Highly recommended.
Customer in Hertfordshire
Posted on 13/06/2022
, work completed 13/06/2022
Recommended
Definitely happy to recommend
SweepSmart came today and swept our chimney, carrying out a camera inspection and a smoke leakage test. They were on time and patiently answered all our questions about a possible fireplace installation. They used covers for the rug and floor and were careful to leave the room clean without any trace of soot. They sent through the certificate later the same day. Everything was well organised and I am happy to recommend them.
Customer in Greater London
Posted on 16/05/2022
, work completed 16/05/2022
Recommended
Excellent work
SweepSmart did a first-rate job of sweeping out our chimney, carrying out a camera inspection and a smoke leakage test. They texted us to let us know when they would arrive, were on time and were efficient, knowledgeable and friendly. The room was left clean without any trace of soot. They gave us helpful advice on how to deal with the smoke leakage, including an illustrated report and a link to a specialist company dealing with this problem. Their administration was well organised and helpful. In summary they did an excellent job for a reasonable price and I have no hesitation in recommending them highly.
Customer in Greater London
Posted on 27/04/2022
, work completed 20/04/2022
Recommended
Nice people, good job
Chimney swept. They turned up promptly. The price was as agreed. Very helpful (as they were last time they visited when they cleared a blockage in the chimney). Helpful and pleasant to deal with
Customer in Greater London
Posted on 14/04/2022
, work completed 14/04/2022
Recommended
Chimney sweep , inspection of chimney , bird protection
The guys did an excellent job, very efficient and clean & tidy worked really hard and gave me advice on the chimney pots as they were loose and that need cementing definitely recommend this company to friends and family .good work
Customer in Greater London
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Needed my chimney sweeping quickly.
Very professional service. Arrived on time, very clean job and good value. Would highly recommend them.
Keith in Hertfordshire
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Excellent work
No problem booking. Well organised. Arrived at stated time. Very professional. Clean. It is a potentially dirty job but everything was left perfect. We had four chimneys swept. Can recommend most highly.
David in Greater London
Posted on 25/03/2022
, work completed 25/03/2022
Recommended
Great work, efficiently done.
Great work from the admin side through to the clean up. Friendly and efficient service. I appreciate the reminders of service due, and the commitment to arrive on time, all what excellent service should be.
Katie in Greater London
Posted on 24/03/2022
, work completed 24/03/2022
Recommended
First class service
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London
Posted on 23/03/2022
, work completed 23/03/2022
Recommended
Cleaned, surveyed, and checked our chimney
Excellent and efficient survey from my initial enquiry to completion of the job. I was sent a reminder of the appointment three days in advance and a text message fifteen minutes before the team arrived. Every care was taken to avoid a mess. Paul and his colleague cleaned and carried out a thorough survey using the latest technology. We were provided with a detailed report and photographs. Altogether a first rate highly professional service. Thank you.
Customer in Greater London
Posted on 20/03/2022
, work completed 18/03/2022
Recommended
Brilliant friendly service
I cannot recommend Sweep Smart enough. Brilliant service, very knowledgeable, clean and tidy you wouldn't even know they had been. One very happy customer.
Customer in Hertfordshire
Posted on 17/03/2022
, work completed 17/03/2022
Recommended
Super-efficient and friendly.
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London
Posted on 17/03/2022
, work completed 16/03/2022
Recommended