Excellent work
SweepSmart did a first-rate job of sweeping out our chimney, carrying out a camera inspection and a smoke leakage test. They texted us to let us know when they would arrive, were on time and were efficient, knowledgeable and friendly. The room was left clean without any trace of soot. They gave us helpful advice on how to deal with the smoke leakage, including an illustrated report and a link to a specialist company dealing with this problem. Their administration was well organised and helpful. In summary they did an excellent job for a reasonable price and I have no hesitation in recommending them highly.
Customer in Greater London
Posted on 27/04/2022
, work completed 20/04/2022
Recommended
Nice people, good job
Chimney swept. They turned up promptly. The price was as agreed. Very helpful (as they were last time they visited when they cleared a blockage in the chimney). Helpful and pleasant to deal with
Customer in Greater London
Posted on 14/04/2022
, work completed 14/04/2022
Recommended
Chimney sweep , inspection of chimney , bird protection
The guys did an excellent job, very efficient and clean & tidy worked really hard and gave me advice on the chimney pots as they were loose and that need cementing definitely recommend this company to friends and family .good work
Customer in Greater London
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Needed my chimney sweeping quickly.
Very professional service. Arrived on time, very clean job and good value. Would highly recommend them.
Keith in Hertfordshire
Posted on 12/04/2022
, work completed 12/04/2022
Recommended
Excellent work
No problem booking. Well organised. Arrived at stated time. Very professional. Clean. It is a potentially dirty job but everything was left perfect. We had four chimneys swept. Can recommend most highly.
David in Greater London
Posted on 25/03/2022
, work completed 25/03/2022
Recommended
Great work, efficiently done.
Great work from the admin side through to the clean up. Friendly and efficient service. I appreciate the reminders of service due, and the commitment to arrive on time, all what excellent service should be.
Katie in Greater London
Posted on 24/03/2022
, work completed 24/03/2022
Recommended
First class service
Tony and his colleague were really friendly and easy to get on with right from the start. They wasted no time in ensuring they protected my home in advance of carrying out a full sweep of the large Georgian Fireplace. They ensured that they could confirm as many safety checks as possible and provided advice and recommendations on improving both safety and insulation of the fireplace. These guys are the best and are a really reasonably priced company too. Will definitely be booking them again for the next sweep.
Jon in Greater London
Posted on 23/03/2022
, work completed 23/03/2022
Recommended
Cleaned, surveyed, and checked our chimney
Excellent and efficient survey from my initial enquiry to completion of the job. I was sent a reminder of the appointment three days in advance and a text message fifteen minutes before the team arrived. Every care was taken to avoid a mess. Paul and his colleague cleaned and carried out a thorough survey using the latest technology. We were provided with a detailed report and photographs. Altogether a first rate highly professional service. Thank you.
Customer in Greater London
Posted on 20/03/2022
, work completed 18/03/2022
Recommended
Brilliant friendly service
I cannot recommend Sweep Smart enough. Brilliant service, very knowledgeable, clean and tidy you wouldn't even know they had been. One very happy customer.
Customer in Hertfordshire
Posted on 17/03/2022
, work completed 17/03/2022
Recommended
Super-efficient and friendly.
I was so impressed by our chimney sweep service. From booking the appointment by phone all the way through to completion. They arrived on time and we even had a tracker to see exactly when they'd be here. They made no mess and were easygoing and polite. Highly recommend.
Lucy in Greater London
Posted on 17/03/2022
, work completed 16/03/2022
Recommended
A very professional and clean job
Our chimney was cleaned very well (the quality of the fire has improved dramatically) in a short time with no mess left at all. Paul was an efficient and professional chimney sweep completely on top of the job. We are very satisfied as he was the best chimney sweep we had across in thirty years.
Customer in Greater London
Posted on 08/03/2022
, work completed 07/02/2022
Recommended
Very knowledgeable
Paul came to do a chimney sweep and was very efficient and did a solid clean job. He even offered up some valuable advice on how to make the most out of my stove.
Customer in Greater London
Posted on 01/03/2022
, work completed 01/03/2022
Recommended
Professional Service with excellent communications
Sweepsmart provided a professional service at all stages of their work from the initial booking to the arrival arrangements and on-site attendance, including advice on safety and fuel types. Absolutely no hesitation in recommending them.
Customer in Greater London
Posted on 20/02/2022
, work completed 19/02/2022
Recommended
Great job, very knowledgeable and helpful
Really pleased with our new home chimney inspection and sweep. Gave us helpful tips on how to use our stove. Would definitely recommend.
Customer in London
Posted on 18/02/2022
, work completed 18/02/2022
Recommended
Very good service, will use again
Kept me well informed with text updates prior to arrival. Arrived at the agreed time to sweep the flue. Left everything clean and tidy. Took payment on completion of the work, then emailed a receipt + certificate within the hour.
Stephen in Greater London
Posted on 18/02/2022
, work completed 18/02/2022
Recommended
Excellent service. Highly recommended.
They came right on time. Texts came to let me know he was on his way. He was very patient and accommodating with my rather complicated situation. I would trust him implicitly with anything to do with chimneys and safety concerns.
Alison in Greater London
Posted on 07/02/2022
, work completed 07/02/2022
Recommended
Sweeping chimney.
Good friendly advice and excellent service. I would highly recommend SweepSmart to others as I was most impressed with his workmanship.
Customer in Hertfordshire
Posted on 03/02/2022
, work completed 03/02/2022
Recommended
Excellent Service
Have been using SweepSmart for years now because of their reliability. Paul arrived at the appointed time. Had been notified of his arrival time. Usual efficient and friendly service. Mats and covers down in minutes and a thorough job done with no fuss or bother at a fair price. I can highly recommend this company.
Customer in Hertfordshire
Posted on 03/02/2022
, work completed 03/02/2022
Recommended
Customer Service
Really impressed with the customer service from first telephone contact with Sweepsmart. Appointment confirmed by email and reminder sent. On the day, confirmed time of arrival and very punctual. Really professional clean and advice. We were impressed with the use of the camera to check the inside of the chimney. Happy with certificate and receipt being sent via email on the same day, as the chimney was cleaned. Very happy customer. Thanks very much Paul for a job well done.
Customer in Hertfordshire
Posted on 31/01/2022
, work completed 31/01/2022
Recommended
Unrivalled, excellent service coupled with 5 star workmanship
Paul's attention to detail and enthusiasm for his work results in total customer satisfaction. He keeps you informed before his arrival, as to when he will arrive and is always punctual. He respects your property by ensuring that everything is kept clean - he does not leave a spec of dust. He is friendly, very knowledgeable about everything to do with chimneys and cleaning them. He is the very best chimney sweep we have ever had and we have had open fires for over 50 years.
Customer in Greater London
Posted on 24/01/2022
, work completed 24/01/2022
Recommended
I highly recommend SweepSmart
Just had SweepSmart in to sweep and inspect my chimney. He was friendly, quick, professional and left no trace, despite there being so much rubbish up the chimney! I can't recommend him any more highly. Thanks again.
Max in Greater London
Posted on 20/01/2022
, work completed 20/01/2022
Recommended
Excellent, Fast and Friendly - again!
Brilliant job yet again - Paul was great at communicating timescales, friendly, helpful and efficient. Highly recommended.
Customer in Hertfordshire
Posted on 19/01/2022
, work completed 19/01/2022
Recommended
Would recommend - great job!
Very clean and tidy, worked well and quickly. Chap was very polite, knowledgeable and friendly. Did a great job and left no mess, put things back as they were. Would definitely recommend. Good text communication beforehand.
Sarah in Hertfordshire
Posted on 18/01/2022
, work completed 18/01/2022
Recommended
Excellent Service
Prompt and efficient service. Thorough job by a friendly and careful technician. Recommended. Will be using SweepSmart again next year for sure.
Customer in Hertfordshire
Posted on 18/01/2022
, work completed 18/01/2022
Recommended
Great service again
The reminder this year was a bonus having used sweep smart last year they contacted us by email. We were offered a Saturday morning appointment and it was all booked within minutes. Having just had new carpets laid there was no need to worry as Tony covered not just the new carpet but laid down floor coverings from the front door and you wouldn’t have known he’d been. Thorough job and very polite. Documents sent by email. Looking forward to using them again.
Customer in Greater London
Posted on 18/01/2022
, work completed 18/12/2021
Recommended