Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Courteous and friendly
Customer Service
Quality
Value
For the second year running SweepSmart cleaned the chimney taking care to cover the floor. Impressed with the care and attention and thorough checks on the chimney and appliance. Would recommend him without hesitation.
Customer in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
The trader replied (on 10/02/2022)
Thank you for your review and your continuous business, we look forward to seeing you again soon.
Another great job
Customer Service
Quality
Value
As before, Paul did a great job for us. Many things to appreciate: The remainder of the appointment and tips for preparing; the call to keep us updated on his arrival time; the care in preparation- covering carpets etc; the efficient and professional job actually cleaning the chimney; the advice re various safety points; his friendly and courteous manner. We will definitely be booking Paul again and would recommend him to anyone.
Customer in Woolmer Green Posted on 12/01/2022 , work completed 12/01/2022
The trader replied (on 10/02/2022)
Many thanks for your lovely review, we are pleased to hear you are happy with our service.
Great service
Customer Service
Quality
Value
Lovely helpful chimney sweep, with lots of advice on managing some of the issues with our chimneys, pots and fireplaces - and a clean and efficient service. Thank you!
Customer in Greater London Posted on 09/12/2021 , work completed 01/12/2021
The trader replied (on 10/02/2022)
Many thanks for your review, we appreciate your feedback.
Great job
Customer Service
Quality
Value
Super friendly and did a great job. Very thorough, gave us some helpful advice and super clean - thank you so much!
Customer in Greater London Posted on 03/12/2021 , work completed 03/12/2021
Highly recommend.
Customer Service
Quality
Value
We had our multi fuel stove serviced by Paul and his team, they were polite, efficient, happy, helpful and professional. They did a lovely job and I would highly recommend them and their service. Thank you!
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Excellent service
Customer Service
Quality
Value
This was the first time I have used Sweepsmart. Communication was good letting me know time of arrival. The sweep carried out the work very efficiently, gave positive feedback speedily provided an insurance certificate. Will use this service again.
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Efficient, and professional
Customer Service
Quality
Value
This is the 2nd year we have used Paul and Sweepsmart. Prompt, professional and polite service, I appreciate the text alert to say they are on their way and an ETA - really helpful when you are working at home. Paul was swift and offered useful information to help us get a more effective burn, as well as regarding our CO2 monitor.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 29/11/2021
Quality Service
Customer Service
Quality
Value
Professional, honest approach to his work and in his interactions with us as new customers. Paul advised regarding care of several old chimneys and swept and inspected the one still in use. He delivered precisely as promised. Communication was clear throughout. Top marks all around.
Customer in Greater London Posted on 27/11/2021 , work completed 22/11/2021
Excellent Service
Customer Service
Quality
Value
This is the first time I have used this company and I was very impressed with the service provided. I received reminder emails of the appointment and was kept informed by text of the estimated arrival time of the Sweep (Tony) on the day. I requested a CCTV inspection of the flue in addition to the chimney being swept and both were carried out professionally, thoroughly and to a high standard. The room was left absolutely clean. I consider their charge for the work that was carried out to be very reasonable. I will definitely be using SweepSmart in the future.
Customer in Essex Posted on 24/11/2021 , work completed 24/11/2021
Excellent Service
Customer Service
Quality
Value
We have used SweepSmart for three years and once again Paul has provided an excellent service. The team are punctual, professional and always leave the room spotless. Highly recommended.
Customer in Greater London Posted on 23/11/2021 , work completed 23/11/2021
Professional and polite
Customer Service
Quality
Value
I have used Paul’s services to sweep my chimney over the last few years and have been really pleased with the service. He’s really friendly and knowledgeable and provides great advice - I was considering capping some disused stacks and he talked through all the issues. You would not know he’s been as he’s really careful at cleaning up and how he moves through the house. Great value for money and superb service. Would not consider using anyone else.
Customer in Greater London Posted on 23/11/2021 , work completed 22/11/2021
Excellent job!
Customer Service
Quality
Value
Paul did a very thorough job, was punctual and polite, and left my home clean and tidy. Photographs of the chimney were provided so that I was reassured there were no blockages, and to assist with the installation of a new fire. A previous experience with the world's worst chimney sweep highlighted how professional he is, as well the importance of getting good and trustworthy people to carry out work. I wouldn't hesitate to recommend him. Many thanks.
Customer in Greater London Posted on 20/11/2021 , work completed 20/11/2021
Great service
Customer Service
Quality
Value
As always the service from SweepSmart was great. Good communication, punctual and left absolutely no mess! Thank you, and see you next time.
Customer in Hertfordshire Posted on 17/11/2021 , work completed 17/11/2021
Helpful & efficient service
Customer Service
Quality
Value
SweepSmart gives an efficient & friendly service. Easy to contact; communication very good; kept informed of arrival time. The work was completed without a hitch & everything was left tidy. Will definitely use again.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Excellent
Customer Service
Quality
Value
Texted to let us know his ETA, arrived on time, was pleasant and efficient. very satisfied. Reasonable charges.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Very efficient
Customer Service
Quality
Value
Was texted when Paul was on his way and he arrived on time. He worked quickly and ensured that everything was left clean and tidy. Will certainly use him next year
Customer in Greater London Posted on 10/11/2021 , work completed 20/09/2021
Really good service
Customer Service
Quality
Value
Booking was easy. Tony (chimney sweep) turned up on time. He was friendly and his work was professional, clean, tidy, thorough and covid safe. Really happy with the service we got.
Customer in Hertfordshire Posted on 06/11/2021 , work completed 05/11/2021
Prompt and Professional Service
Customer Service
Quality
Value
I have used SweepSmart for the last few years and have always found them to be reliable and professional with the service they offer. Beginning with the ease of arranging an a date and time for the team to attend, through their website to the helpful reminders and updates (on day of visit) of estimated time of arrival, you are kept informed. The cleaning of my wood burner and chimney was thorough and carried out with care and attention. I am always impressed with the preparations the team put in place to pick up all the ash and any other detritus, as well as preventing any of this from spilling out whilst they go about their work. An important point with a stove located in the living room! After the team has finished all you are left with is a small bag of ash to go into the bin for disposal. Again another good clean with the burner ready for use once more. I will use continue to use SweepSmart and am happy to recommend them to others.
Customer in Greater London Posted on 06/11/2021 , work completed 01/11/2021
Clean, fast, friendly, professional
Customer Service
Quality
Value
Excellent service and a friendly guy. Arrived early and within the window given. Laid down floor coverings from the front door to the fireplace, thorough clean with zero mess. Took about 40 minutes, checked CO2 monitor was in place and in the right position. Gave us advice on airflow to burn the fire a little hotter. Certificate arrived by email an hour or so later. Very happy 5 stars.
Customer in Hertfordshire Posted on 05/11/2021 , work completed 05/11/2021
Sweepsmart Chimney Sweep
Customer Service
Quality
Value
A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.
Customer in Greater London Posted on 04/11/2021 , work completed 04/11/2021
Great Service. Great people.
Customer Service
Quality
Value
Very happy with the service, professional, friendly staff and value for money. Would definitely recommend to all.
Customer in Greater London Posted on 03/11/2021 , work completed 02/11/2021
Recommended chimney sweep
Customer Service
Quality
Value
I purchased a house with a log burner in it a year ago. The previous owners recommended Paul on the paperwork they left so it made sense to give him a call. I found Paul very tidy, thorough, with good advice. Very easy to book and communicate with and he was very punctual. Left the fire very tidy and laid down carpet protection. Will definitely be using again.
Customer in Hertfordshire Posted on 01/11/2021 , work completed 01/11/2021
Great service
Customer Service
Quality
Value
Great, efficient service - always do a thorough job, no mess and leave my fireplace super clean! So reliable - no need to go anywhere else!
Customer in Hertfordshire Posted on 29/10/2021 , work completed 29/10/2021
Cleaned two chimneys
Customer Service
Quality
Value
Excellent service. Paul is courteous and does a thorough job. He offered advice around future maintenance. Very clean. Thank you. Completely satisfied
Customer in Greater London Posted on 21/10/2021 , work completed 21/10/2021
Great work
Customer Service
Quality
Value
I just had my Chimney cleaned today, excellent job! Not only they were quick and left the flat very clean. They also gave me advice on a couple of issues I had with my wood burner. Highly recommended
Customer in Greater London Posted on 20/10/2021 , work completed 20/10/2021