Endorsed by Which?

SweepSmart

5.0

674 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
674 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional and polite
Customer Service
Quality
Value
I have used Paul’s services to sweep my chimney over the last few years and have been really pleased with the service. He’s really friendly and knowledgeable and provides great advice - I was considering capping some disused stacks and he talked through all the issues. You would not know he’s been as he’s really careful at cleaning up and how he moves through the house. Great value for money and superb service. Would not consider using anyone else.
Customer in Greater London Posted on 23/11/2021 , work completed 22/11/2021
Excellent job!
Customer Service
Quality
Value
Paul did a very thorough job, was punctual and polite, and left my home clean and tidy. Photographs of the chimney were provided so that I was reassured there were no blockages, and to assist with the installation of a new fire. A previous experience with the world's worst chimney sweep highlighted how professional he is, as well the importance of getting good and trustworthy people to carry out work. I wouldn't hesitate to recommend him. Many thanks.
Customer in Greater London Posted on 20/11/2021 , work completed 20/11/2021
Great service
Customer Service
Quality
Value
As always the service from SweepSmart was great. Good communication, punctual and left absolutely no mess! Thank you, and see you next time.
Customer in Hertfordshire Posted on 17/11/2021 , work completed 17/11/2021
Helpful & efficient service
Customer Service
Quality
Value
SweepSmart gives an efficient & friendly service. Easy to contact; communication very good; kept informed of arrival time. The work was completed without a hitch & everything was left tidy. Will definitely use again.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Excellent
Customer Service
Quality
Value
Texted to let us know his ETA, arrived on time, was pleasant and efficient. very satisfied. Reasonable charges.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Very efficient
Customer Service
Quality
Value
Was texted when Paul was on his way and he arrived on time. He worked quickly and ensured that everything was left clean and tidy. Will certainly use him next year
Customer in Greater London Posted on 10/11/2021 , work completed 20/09/2021
Really good service
Customer Service
Quality
Value
Booking was easy. Tony (chimney sweep) turned up on time. He was friendly and his work was professional, clean, tidy, thorough and covid safe. Really happy with the service we got.
Customer in Hertfordshire Posted on 06/11/2021 , work completed 05/11/2021
Prompt and Professional Service
Customer Service
Quality
Value
I have used SweepSmart for the last few years and have always found them to be reliable and professional with the service they offer. Beginning with the ease of arranging an a date and time for the team to attend, through their website to the helpful reminders and updates (on day of visit) of estimated time of arrival, you are kept informed. The cleaning of my wood burner and chimney was thorough and carried out with care and attention. I am always impressed with the preparations the team put in place to pick up all the ash and any other detritus, as well as preventing any of this from spilling out whilst they go about their work. An important point with a stove located in the living room! After the team has finished all you are left with is a small bag of ash to go into the bin for disposal. Again another good clean with the burner ready for use once more. I will use continue to use SweepSmart and am happy to recommend them to others.
Customer in Greater London Posted on 06/11/2021 , work completed 01/11/2021
Clean, fast, friendly, professional
Customer Service
Quality
Value
Excellent service and a friendly guy. Arrived early and within the window given. Laid down floor coverings from the front door to the fireplace, thorough clean with zero mess. Took about 40 minutes, checked CO2 monitor was in place and in the right position. Gave us advice on airflow to burn the fire a little hotter. Certificate arrived by email an hour or so later. Very happy 5 stars.
Customer in Hertfordshire Posted on 05/11/2021 , work completed 05/11/2021
Sweepsmart Chimney Sweep
Customer Service
Quality
Value
A very prompt and efficient service. Room left in an immaculate condition. Nice to know the work has been professionally carried out. Would not use anyone else for chimney sweeping.
Customer in Greater London Posted on 04/11/2021 , work completed 04/11/2021
Great Service. Great people.
Customer Service
Quality
Value
Very happy with the service, professional, friendly staff and value for money. Would definitely recommend to all.
Customer in Greater London Posted on 03/11/2021 , work completed 02/11/2021
Recommended chimney sweep
Customer Service
Quality
Value
I purchased a house with a log burner in it a year ago. The previous owners recommended Paul on the paperwork they left so it made sense to give him a call. I found Paul very tidy, thorough, with good advice. Very easy to book and communicate with and he was very punctual. Left the fire very tidy and laid down carpet protection. Will definitely be using again.
Customer in Hertfordshire Posted on 01/11/2021 , work completed 01/11/2021
Great service
Customer Service
Quality
Value
Great, efficient service - always do a thorough job, no mess and leave my fireplace super clean! So reliable - no need to go anywhere else!
Customer in Hertfordshire Posted on 29/10/2021 , work completed 29/10/2021
Cleaned two chimneys
Customer Service
Quality
Value
Excellent service. Paul is courteous and does a thorough job. He offered advice around future maintenance. Very clean. Thank you. Completely satisfied
Customer in Greater London Posted on 21/10/2021 , work completed 21/10/2021
Great work
Customer Service
Quality
Value
I just had my Chimney cleaned today, excellent job! Not only they were quick and left the flat very clean. They also gave me advice on a couple of issues I had with my wood burner. Highly recommended
Customer in Greater London Posted on 20/10/2021 , work completed 20/10/2021
Friendly and professional
Customer Service
Quality
Value
Great job, fast and thorough. Did all the important checks so I felt confident about the safety aspects. Good admin- regular reminders of visit and text to let me know they were on the way. Recommend.
Customer in Essex Posted on 17/10/2021 , work completed 15/10/2021
Chimney swept and inspection
Customer Service
Quality
Value
Really pleased with the way the work was carried out, no mess, and Tony was happy to explain, what he did, and what he found. Great service, from booking, a text reminder, a phone call to explain a delay, and a text to say he was on his way.
Customer in Hertfordshire Posted on 16/10/2021 , work completed 21/10/2016
Efficient & friendly
Customer Service
Quality
Value
Arrived within the specified time, got straight on with cleaning the chimney and was done quickly. Left the area spotlessly clean, was friendly and gave good advice. Thank you; would certainly recommend to others.
Craig in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Chimney sweep and CCTV inspection
Customer Service
Quality
Value
Really good and thorough job. Knowledgeable provided helpful advice on what options are available for fire/stove. Would definitely recommend SweepSmart for chimney sweep and inspection.
Customer in Greater London Posted on 14/10/2021 , work completed 14/10/2021
Professional, hard working and knowledgeable
Customer Service
Quality
Value
Thanks Paul from sweepsmart who swept our chimneys and carried out a CCTV inspection on one of our chimneys. He was professional and polite. He helped to advise us on a number of things including an issue we may encounter if we were to install a log burner. We would be happy to have him back again.
Katherine in Greater London Posted on 10/10/2021 , work completed 30/09/2021
Annual chimney clean
Customer Service
Quality
Value
I have used Sweepsmart for 2 or 3 years now and their service is excellent. Paul arrived promptly, having phoned 30 minutes earlier to tell me he was on his way. There was absolutely no mess at all and my log-burner is now ready to use for the winter. I am happy to recommend them.
Christine in Hertfordshire Posted on 05/10/2021 , work completed 04/10/2021
Highly recommended
Customer Service
Quality
Value
Efficient, friendly service from start to finish. Before and after information about the visit was very good. Would highly recommend.
Customer in Central Bedfordshire Posted on 30/09/2021 , work completed 30/09/2021
Super service
Customer Service
Quality
Value
These guys are so efficient. Simple to book. Prior arrival notifications via text and email. Prompt and reliable. Knowledgeable and thorough. A great service always leaving the place clean. Simple and efficient invoicing and payment.
Customer in Hertfordshire Posted on 21/09/2021 , work completed 21/09/2021
Superb Service.
Customer Service
Quality
Value
Sweepsmart has once again done a superb job doing our yearly sweep of the chimney and checking over of our log burner- this year we also needed the door rope replaced, which Paul did for us even though we hadn’t booked that specific job in. I don’t and wouldn’t use anyone else and highly recommend Sweepsmart. Paul fitted our log burner 3 years ago and comes every year to sweep and make sure it’s good to go and safe to use for the winter months ahead. Superb service, prompt, clean, friendly, value for money and hassle free and Paul is a great guy who is a pleasure to have in your home. Thanks Paul- see you next year.
Angela in Greater London Posted on 16/09/2021 , work completed 16/09/2021
Friendly and efficient
Customer Service
Quality
Value
Great service again this year. Would definitely recommend. Great communication, on time, friendly and efficient.
Customer in Central Bedfordshire Posted on 15/09/2021 , work completed 15/09/2021