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Endorsed by Which?
SweepSmart
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
About
Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.
As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.
Please view our website www.sweepsmart.co.uk to see a list of our services.
Feel free to call us if you have any questions.
All the best.
What we do
Chimney Sweeps
Fireplace and stove installers
Chimney builders, liners and specialists
More Services
- stove servicing
- cctv chimney surveys
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
660 reviews
Recommended
Recommended
by 100% of customers
Sort by
Easy and pleasant company to use
Customer Service
Quality
Value
Great service again from Paul and his team. Nothing is too much trouble for them and they always clear things away before and after the job. This is the second year since we installed the wood burner. They rock as a group and don't mess around when it comes to service. Always there when you need them. We had problems with the fire originally but they pointed us in the right direction and it's now solved. I'd always recommend them for prompt and efficient service.
Customer in Greater London
, work completed
Recommended
Outstanding service & customer care
Customer Service
Quality
Value
If you're going to be gathered around the fire or stove this winter, be safe and get this inexpensive Covid-secure service first. Modern delivery of traditional chimney-sweeping; no gimmicks, just hard work and an exceptional service, with great technical advice. Digital online tracking of arrival time (Paul was, of course, on time for the appointment) and e-delivery of certification. Thank you so much, Paul - best service we have received in London in 20 years.
Robert in Greater London
, work completed
Recommended
Chimney sweep
Customer Service
Quality
Value
Paul was efficient and professional. All necessary Covid precautions were taken. The room was left beautifully clean. I shall certainly recommend and use again.
Customer in Essex
, work completed
Recommended
Supersweeper
Customer Service
Quality
Value
Sweepsmart were quick, courteous and did the job, plus they gave me some good advice on how to make the fire burn better. I will use them again.
Customer in Greater London
, work completed
Recommended
Punctual & professional
Customer Service
Quality
Value
Paul arrived punctually, put down dust sheets from the front door to the chimney (very impressed with this). He did an excellent job, left everything really clean and tidy and also provided advice on a carbon monoxide monitor - we'll definitely get one now. Will certainly use this service again, many thanks.
Customer in Greater London
, work completed
Recommended
Excellent, knowledgeable, friendly service
Customer Service
Quality
Value
Couldn't be happier with the service we received from SweepSmart. From the initial phone conversation, Punctual arrival and friendly knowledgeable service carried out under full covid-19 guidelines to receiving our certificate promptly after and all for a very reasonable price. I will certainly use them for my inspection next year and I am sure for years to come. Thoroughly recommended. Just organise your sweep with them early as their expertise is clearly in demand!
Customer in Greater London
, work completed
Recommended
Great work as usual
Customer Service
Quality
Value
I have been using this company for the last 5 years and every time I am impressed by how professional they are. The job is always throughly and well done. We feel very safe. Also, was impressed by the great and comprehensive COVID 19 procedures to keep them and us safe. Great service, highly recommend them.
Customer in Greater London
, work completed
Recommended
Great Service.
Customer Service
Quality
Value
This company offers a service that cannot be beaten. Paul turned up on time covered all my carpet to make sure there was no dirt or mess, he made a brilliant job of sweeping my log burning stove chimney. I cannot recommend him highly enough, I used him last year for the first time and I most certainly will be using him next. He turned up on time and he has a great little app that lets you follow him on a map to see you when he will be with you. Also easy to pay through the link on his app.
Customer in Essex
, work completed
Recommended
Great service!
Customer Service
Quality
Value
We had a level 1 chimney inspection as we have a working fireplace that we have never used. It was a great service. Paul arrived on time (with a 30 minute warning prior to arrival) and he left our living room very clean. He was very friendly and offered us lots of advice. Highly recommended!
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Initial contact was dealt with efficiently and quickly. A week prior to visit email confirming date and time of visit. Arrived at agreed time. The chimney was swept efficiently and cleanly. Any issues were pointed out and quickly sorted. He was pleasant and made sure we were satisfied with everything. The job was completed with absolutely no mess. We would totally recommend Sweepsmart.
Customer in Hertfordshire
, work completed
Recommended
Chimney sweep
Customer Service
Quality
Value
Excellent service. Punctual, professional, friendly , knowledgeable, informative and adhered to covid-19 guidelines, Thank you. Put dust sheets down, left the room as he got it, so no cleaning up👍. Received invoice and certificate by email very promptly. This in the second year I have used this company, they sent me an email to remind me the chimney was due to be swept, very grateful for this. I will certainly continue to use this company in years to come and will recommend to my friends. Thanks again.
Customer in Greater London
, work completed
Recommended
Thanks for the excellent work!
Customer Service
Quality
Value
Paul was punctual and left everything in a super clean state. He also took the time out to show me the operation of my burner and was happy to talk through any questions I had. Would highly recommend!
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I contacted SweepSmart by phone to arrange for my chimney to be swept, my call was dealt with efficiently and followed up with a confirmation email. Paul phoned to say he was on his way about 20 minutes before arriving. He worked cleanly and efficiently, was friendly and polite. I would highly recommend SweepSmart
Customer in Central Bedfordshire
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
First time using this company, Paul was professional, had all the correct equipment and was a clean, tidy worker. Kept me well up to date with texts and emails. Never had an insurance certificate before In 13 years. Well impressed, will be back next year. Dawn Northill, Bedfordshire
Customer in Central Bedfordshire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
A fantastic service from SweepSmart. I was kept well informed about the time of my appointment and once Paul arrived he was fast and efficient. He cleaned out the chimney, showing us the brush poking through the chimney stack on the roof. He left the hearth area spotless and used more than adequate protective equipment to prevent any dirt being left in the house. I will definitely be using him again to keep my chimney clear.
Customer in Greater London
, work completed
Recommended
Very good job
Customer Service
Quality
Value
Paul arrived on time and did an excellent job cleaning two chimneys. He was helpful and professional and clearly knows his trade. I’d recommend him.
Customer in Hertfordshire
, work completed
Recommended
Sweepclean it is
Great service and full professionalism. Clean friendly and happy to answer all the questions. I will be using them again.
Customer in Hertfordshire
(Reviewer did not use service)
Recommended
efficient, cheerful and tidy
Customer Service
Quality
Value
i have never had our chimney swept before and was unsure what to expect, I have been blown away by the efficiency of this firm , I was kept informed by text and email as to timings and the guidance given re keeping all safe during this crisis was top notch. Paul turned up when he said he would and got to work straightaway, I though there would be some noise and mess but when he left , it was as if he had never been there, really fantastic. gave advice on carbon monoxide detectors and when i would need another visit. would not hesitate to recommend.
Customer in Greater London
, work completed
Recommended
Good job well done.
Customer Service
Quality
Value
Paul did a great job cleaning two chimneys and removing a Jackdaw nest from one of them. Left everything very tidy and was polite and pleasant. He was also careful regarding social distancing.
Customer in Hertfordshire
, work completed
Recommended
Great work, helpful, clean, reliable
Customer Service
Quality
Value
Paul did a great job, I was informed exactly when he would arrive, he was very helpful with advice about various aspects, would definitely recommend!
Debbie
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend
Customer in Greater London
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
An excellent job completed in quick time with the minimum of fuss and no mess. Good advice on chimney health and bird nest management. Couldn’t have done more. Very pleased.
Customer in Hertfordshire
, work completed
Recommended
Great work
Customer Service
Quality
Value
Had my Chimney swept my SweepSmart again this year. The usual efficient service, thank you so much! See you next year.
Customer in Hertfordshire
, work completed
Recommended
Safe, efficient service
Customer Service
Quality
Value
Excellent service from start to finish Paul responded quickly to make the booking and the sweep, Tony, arrived within the allocated time. We even got an email telling us when he was on his way and allowing us to track him. We had a message telling us about the extra precautions for Covid-19 and were able to follow all the guidelines such opening windows and having an extension lead ready before Tony’s arrival. Tony wore a mask and everything was carried out safely. The invoice and payment procedure is very easy.
Customer in Hertfordshire
, work completed
Recommended
Great Professional
Customer Service
Quality
Value
Emailed Paul a couple of weeks ago for a quote, which came back very quickly which I accepted. Paul and his colleague arrived today on time. The were very professional and had on masks for covid and adhered to the social distancing. The work was carried out quickly and effectively. They laid down sheets etc were needed and left the room clean and tidy. I will be using them again and would recommend the service to all who need them.
Paul in Greater London
, work completed
Recommended