Great chimney sweep
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire
Posted on 17/12/2019
, work completed 17/12/2019
Recommended
Good and professional
Very pleased with our experience of SweepSmart. Very efficient, clean and friendly. Will definitely use them again.
Customer in Hertfordshire
Posted on 06/12/2019
, work completed 05/12/2019
Recommended
Clean sweep
Paul and his colleague arrived on time (let us know their ETA about 30 minutes before) and did a thorough job of sweeping our chimney. There was absolutely no mess or dust to clean up afterwards - a brilliant job. Paul even gave us some very good safety advice about carbon monoxide from burning fuels - which I would never have thought of from a fire place. I will definitely use this service again and thoroughly recommend it. If it's helpful - you can even pay by card. Brilliant service - deserves to be on Which?
Customer in Greater London
Posted on 03/12/2019
, work completed 30/11/2019
Recommended
Great work, prompt and no mess. Exactly what was discussed and really quick work.
Excellent work carried out and thoroughly good experience overall. Arrived on time, set up and carried out the work quickly before cleaning up. Easy to settle payment and itemised receipt detailing work carried it and further recommendations received.
Customer in Greater London
Posted on 01/12/2019
, work completed 29/11/2019
Recommended
Excellent service
Paul and his colleague arrived on time and provided an efficient, clean and professional service.
Customer in Hertfordshire
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
High standards, impressed.
Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.
Customer in Hertfordshire
Posted on 22/11/2019
, work completed 22/11/2019
Recommended
Excellent service
Excellent service throughout. Email reminders about the appointment and a text to tell me when to expect Paul and his colleague on the day. Chimney was swept very promptly and everything left clean and tidy. Wouldn't hesitate to recommend to anyone needing this service. Price was unbeatable too.
Customer in Greater London
Posted on 22/11/2019
, work completed 21/11/2019
Recommended
Excellent all round service
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire
Posted on 21/11/2019
, work completed 07/11/2019
Recommended
Great and efficient job
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Quality Sweepers!
I have just had my chimney swept by Paul and his colleague and what a first class customer care service they provided me with. First of all they were on time which is very rare when it comes to workmen nowadays. They laid dust sheets on the floor and my furniture as sweeping chimneys can be dirty work!!!! They were in and out within 45 minutes, no mess, no clean up after, efficient and quality service. Thank you so very very much and see you in a couple of years time. Roma
Customer in Greater London
Posted on 13/11/2019
, work completed 13/11/2019
Recommended
Top class chimney sweeping
Paul is far and away the best chimney sweep we've ever used. Apart from being very polite, super friendly and doing a perfect job of cleaning our chimney with no mess whatsoever, he also happens to wear the coolest-looking chimney sweeping outfit we've ever seen! See you next year Paul!
Derek
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Fantastic service
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire
Posted on 12/11/2019
, work completed 11/11/2019
Recommended
Perfect service
Paul was on time, clean, neat, tidy and professional. Highly recommended.
Graham Martin, Enfield Town
Posted on 11/11/2019
, work completed 09/11/2019
Recommended
Quick, reliable & affordable
We contacted Sweepsmart on the 28th of October and on the day of the job we were notified by text an hour before they turned up on the time they were arriving. They turned up precisely when they were meant to, and completely protected the floor before starting the job. They were incredibly efficient and clean, I have absolutely no complaints and would highly recommend them to anyone.
Customer in Greater London
Posted on 04/11/2019
, work completed 28/10/2019
Recommended
Job well done
A very polite and professional job done by SweepSmart, excellent service followed by some good advice on carbon monoxide alarms. Although I had one it was positioned incorrectly. Will definitely be using SweepSmart again, thanks guys.
Customer in Greater London
Posted on 28/10/2019
, work completed 28/10/2019
Recommended
Extremely professional, polite and friendly.
Paul sent me a courtesy message before he arrived and kept to that time. He and his colleague covered my floors with protective cloths from the hallway through to the living room. I was very impressed at how professional, friendly and clean they were and Paul also gave me sound advice on my CO2 detector. I have no hesitation recommending them and will be using them in the future. Excellent company.
Trish
Posted on 27/10/2019
, work completed 27/10/2019
Recommended
Excellent Service
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire
Posted on 24/10/2019
, work completed 24/10/2019
Recommended
Efficient and clean
Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.
Customer in Greater London
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Very professional good service
I used Paul for the first time having been not very happy with our last chimney sweep. Paul and his colleague did a very professional job, giving the chimney and log burner a really good clean and inspecting everything, plus clearing up after themselves. He also pointed out a couple of minor issues (e.g. the CO2 detector coming to its expiry date) and suggested what to do about them. I am very happy with the service and professionalism and can thoroughly recommend Sweep Smart.
Customer in Greater London
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Friendly confident and thoroughly professional
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Paul was great, extremely tidy and very knowledgeable.
Paul did a great job cleaning our chimney, he left absolutely no mess and gave us some great advice about what log burner to choose, highly recommended and will be using him to install our burner :)
Kelly Ward
Posted on 09/10/2019
, work completed 05/10/2019
Recommended
Quick and clean work
Very efficient and quick and was clean and tidy throughout the process. Paul also left me with useful advice for my fireplace.
Customer in Greater London
Posted on 28/09/2019
, work completed 28/09/2019
Recommended
DUPLICATE Quick and clean work
Quick, clean and efficient. Also left me with some useful advice for my fireplace which was much appreciated.
Customer in Greater London
Posted on 28/09/2019
(Reviewer did not use service)
Recommended
Very professional and friendly service!
I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!
Customer in Greater London
Posted on 24/09/2019
, work completed 24/09/2019
Recommended
Perfect
Paul called to ask if he could come early which was great. On arrival he laid clean clothes along the corridor and in the room, even covering a sofa on his path. The sweeping was carried out cleanly, efficiently and quickly. In fact I was so impressed that I asked him to do another chimney too and luckily he had the time to oblige. Even Paul's equipment is clean! No Dick van Dyke here. Fully recommended.
Customer in Greater London
Posted on 17/09/2019
, work completed 17/09/2019
Recommended