Friendly and efficient
I was referred to Paul by my previous chimney sweep who retired. Paul sent details of his Covid operation which made me laugh at his humour. He also sent me some dates quickly and for the next week. He turned up as he promised having texted me to tell me he was on his way. He and his partner did a super job on my chimney and cleaned my fire out too. They were polite cheery and helpful, recommending some sealant for my hearth. My living room was spotless when they left, they had even hoovered up the cat hairs round the fire! I would highly recommend SweepSmart.
Customer in Hertfordshire
Posted on 08/06/2020
, work completed 08/06/2020
Recommended
Great service and would recommend
Found this trader on the web as I needed a chimney swept at one of my properties. Sweepsmart arrived on time, communication was great before and on arrival and I was kept fully informed. Did a great and thorough job and couldn't fault on any level- top notch service and would highly recommend for your chimney sweeping. On departure was given sound advice on maintaining the chimney going ahead and have rebooked for my other property in Central London which was a gas fire installed. Received invoice & chimney certificate by return - excellent.
Customer in Greater London
Posted on 20/05/2020
, work completed 19/05/2020
Recommended
Excellent service
I was asked to write a review but only got around to it now.. Excellent guys.. came to sweep the chimney of our wood burner. They arrived when they said they would, did a great job, reasonable price and emailed our certificate promptly afterwards. They do get very busy so I will ring them earlier this year to get them in to do the job. Will use them again.
Fiona
Posted on 27/04/2020
, work completed 05/12/2019
Recommended
Chimney Sweep
Paul was excellent, arrived on time, protective mats from door to stove. Completed within the time stated and very informative on how best to reduce soot build up. Free temperature gauge. Would definitely recommend.
Customer in Greater London
Posted on 11/03/2020
, work completed 11/03/2020
Recommended
Excellent work by professionals
Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.
Customer in Hertfordshire
Posted on 24/02/2020
, work completed 24/02/2020
Recommended
Chimney sweep on log burner
Excellent service and prompt arrival. Kept the place very clean and tidy. Did exactly what we required, wouldn’t hesitate to use their service again.
Ben
Posted on 19/02/2020
, work completed 19/02/2020
Recommended
Satisfaction
They came (on time), they saw (same as they did three years ago) they swept and they left very very cleanly. Difficult to say how anything at all could be better.
Customer in Greater London
Posted on 17/02/2020
, work completed 17/02/2020
Recommended
Clean chimney and efficiently done
I can recommend this team of two guys who were very conscientious and cleaned the chimney without fuss taking care to protect the wooden floors and the furniture.
Customer in Greater London
Posted on 30/01/2020
, work completed 30/01/2020
Recommended
Friendly and efficient
Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.
Customer in Hertfordshire
Posted on 28/01/2020
, work completed 23/01/2020
Recommended
A very good service
The job was carried out efficiently with floor covers provided to protect the carpet. The hearth was left in a much cleaner state than found! Polite service and value for money.
Customer in Highgate
Posted on 27/01/2020
, work completed 27/01/2020
Recommended
Brilliant
Sweepsmart arrived on time. They gave me a professional assessment of the existing fireplace ( an ancient installation with a decommissioned back boiler ). They swept the chimney thoroughly and completed the job with a smoke test and reported a slight leak around the chimney pot. They left the place as clean and tidy as it was when they started. What more could one ask.
Customer in Greater London
Posted on 27/01/2020
, work completed 27/01/2020
Recommended
Very good service
I appreciated the telephone call about 25 minutes before their arrival to warn me of their timing. When they arrived they efficiently unloaded their equipment and set about sweeping the chimney, completing the job very efficiently in about 20 minutes or so and providing the appropriate receipts and certificates. They cleaned up after their work, including dust I had created in cleaning the grate in addition to theirs! A good service.
Customer in Hertfordshire
Posted on 22/01/2020
, work completed 22/01/2020
Very good service
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London
Posted on 11/01/2020
, work completed 11/01/2020
Recommended
Neat and tidy work, professional and polite
Very pleased with the service provided by Paul. We recently moved into a new property, and needed to assess the state of the flues. He worked methodically, swiftly and tidily to test the flue with a camera, and swept the chimney for us. Highly recommended.
Customer in Greater London
Posted on 10/01/2020
, work completed 10/01/2020
Recommended
Excellent, fast work
Paul was excellent - he was able to do a last-minute Christmas booking, and turned up on a Saturday and swept the chimneys diligently and thoroughly. He then advised me that I was having one of them swept too often. The ability to advise clients honestly and against one's own financial interests is, in my view, the hallmark of a first-rate trades-man.
Paolo - Customer in Greater London
Posted on 23/12/2019
, work completed 21/12/2019
Recommended
Great chimney sweep
Paul attended and I was impressed by the attention to detail - after cleaning the chimney, he also hoovered out the contents of the recessed grate (even removing the ash box and hoovering that). Would use again.
Customer in Hertfordshire
Posted on 17/12/2019
, work completed 17/12/2019
Recommended
Good and professional
Very pleased with our experience of SweepSmart. Very efficient, clean and friendly. Will definitely use them again.
Customer in Hertfordshire
Posted on 06/12/2019
, work completed 05/12/2019
Recommended
Clean sweep
Paul and his colleague arrived on time (let us know their ETA about 30 minutes before) and did a thorough job of sweeping our chimney. There was absolutely no mess or dust to clean up afterwards - a brilliant job. Paul even gave us some very good safety advice about carbon monoxide from burning fuels - which I would never have thought of from a fire place. I will definitely use this service again and thoroughly recommend it. If it's helpful - you can even pay by card. Brilliant service - deserves to be on Which?
Customer in Greater London
Posted on 03/12/2019
, work completed 30/11/2019
Recommended
Great work, prompt and no mess. Exactly what was discussed and really quick work.
Excellent work carried out and thoroughly good experience overall. Arrived on time, set up and carried out the work quickly before cleaning up. Easy to settle payment and itemised receipt detailing work carried it and further recommendations received.
Customer in Greater London
Posted on 01/12/2019
, work completed 29/11/2019
Recommended
Excellent service
Paul and his colleague arrived on time and provided an efficient, clean and professional service.
Customer in Hertfordshire
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
High standards, impressed.
Paul advised via text of arrival time and arrived promptly to time in a clean company vehicle, offering a friendly welcome. All surfaces to the stove site were covered in dust sheets and it included the area for equipment to be placed. The stove and chimney were very expertly cleaned to a high standard. Upon completion Feedback was offered by Paul on the condition of our chimney, liner and type of soot removed. The area was left very clean. A certificate was emailed and the service offered was good value. I would certainly recommend SweepSmart.
Customer in Hertfordshire
Posted on 22/11/2019
, work completed 22/11/2019
Recommended
Excellent service
Excellent service throughout. Email reminders about the appointment and a text to tell me when to expect Paul and his colleague on the day. Chimney was swept very promptly and everything left clean and tidy. Wouldn't hesitate to recommend to anyone needing this service. Price was unbeatable too.
Customer in Greater London
Posted on 22/11/2019
, work completed 21/11/2019
Recommended
Excellent all round service
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire
Posted on 21/11/2019
, work completed 07/11/2019
Recommended
Great and efficient job
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Quality Sweepers!
I have just had my chimney swept by Paul and his colleague and what a first class customer care service they provided me with. First of all they were on time which is very rare when it comes to workmen nowadays. They laid dust sheets on the floor and my furniture as sweeping chimneys can be dirty work!!!! They were in and out within 45 minutes, no mess, no clean up after, efficient and quality service. Thank you so very very much and see you in a couple of years time. Roma
Customer in Greater London
Posted on 13/11/2019
, work completed 13/11/2019
Recommended