Excellent Service
This is the first time that I have used SweepSmart. They phoned up to say that they would be early which was fine and then carried out the chimney sweep efficiently and cleanly having laid down carpet protectors when they arrived. I would use them again.
Peter - Customer in Hertfordshire
Posted on 13/09/2019
, work completed 12/09/2019
Recommended
Very professional
On arrival Paul looked and acted very professionally. Swept our flue for our wood burner quickly but efficiently. No mess whatsoever. Very good job and a really nice chap. Definitely will book again.
Susan
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Very efficient and tidy
Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!
Customer in Hertfordshire
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Friendly, efficient & helpful
Having been recommended Paul by various social media groups, I am pleased to say he lived up to the excellent reviews. The purpose of the job was to assess whether or not a wood-burning stove would be suitable for us, so Paul cleaned and inspected the chimney (keeping everything in the house spotlessly clean), before recommending the next course of action. With potential difficulties in installing a flue, Paul warned against me buying a stove at this stage (subject to further checks to be arranged), where others might just want you to push ahead in order to secure more business. Highly recommend!
Customer in Hertfordshire
Posted on 05/09/2019
, work completed 04/09/2019
Recommended
Good clean workmanship
Arrived on time. Work carried out thoroughly and cleanly. After they had left everything was clean and tidy.
Customer in Hertfordshire
Posted on 03/09/2019
, work completed 02/09/2019
Recommended
Chimney cleaned
Paul rang to let me know on way. He cleaned my multi fuel Aga stove brilliantly and at all stages told me what he was doing. He gave me lots of advise on fuel and getting the best from my stove. Paul’s workmanship was very professional and he left the room spotless. I will definitely use his services again.
Mary
Posted on 30/08/2019
, work completed 14/08/2019
Recommended
Professional and reliable
Paul from Sweepsmart has been sweeping our chimney since we moved into our cottage 4 years ago. He is a professional in every sense of the word! Great communication throughout and even received a text to tell me he was on his way and his eta. The work was carried out quickly and efficiently with no mess made at all. Our log burner now looks like new :) When the sweep was completed, Paul told us that all was ok with the sweep and advised us to get a new carbon monoxide sensor as although it had power and appeared to work, the sensor may not have worked when needed. Cannot recommend Paul highly enough! How great to find someone who does what they promise to do, when they promised to do it - which is not always true of some trades...!
Jeannie, Essex
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
Great work, friendly people
From initial booking to completion we were impressed with the communication. Great work done on our wood burning stove and flue. Plenty of mate down to protect carpets etc.
Customer in Hertfordshire
Posted on 28/08/2019
, work completed 20/08/2019
Recommended
Excellent and efficient service
Having a new stove fitted. Needed the chimney swept. Paul was on time, efficient, clean, respected the home and informative. Was a very enjoyable experience. I learnt a great deal and my home was left as they found it. Would highly recommend!
Customer in Greater London
Posted on 21/08/2019
, work completed 21/08/2019
Recommended
Great work and professional
Arrived on time. Noted some problems that I wasn't aware of. Swept chimney quickly and with no mess. Would definitely use again. Many thanks!
James, Greater London
Posted on 20/08/2019
, work completed 17/08/2019
Recommended
Very professional
Paul (and his assistant) were a little delayed by a bird's nest elsewhere but advised us and arrived at the revised time. They were quite quick but did not rush the job. Everything seemed very thorough and there was absolutely no mess. Apart from the basic job, Paul was very thorough in checking the chimney and fireplace afterwards. And, he did a smoke test, issued a certificate and gave advice re ventilation. He also suggested that fitting a CO alarm is a useful precaution. Finally, Paul got lucky and a neighbour asked him to do their chimney also (which will have helped defray his travelling cost).
Customer in Cambridgeshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Highly recommended
Efficient, knowledgeable and friendly service. They cleaned the chimney, replaced a broken fire brick, provided advice on a suitable cleaning product for the stove and left the area clean and tidy. I used this company last year and will definitely continue to do so.
Customer in Enfield
Posted on 17/08/2019
, work completed 14/08/2019
Recommended
Excellent Service
Paul is very pleasant and knowledgeable. All precautions are taken to ensure everything is kept clean while the work is carried out. He also gave us valuable advice regarding wood burning stoves. Highly recommend.
Nick, Greater London
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Chimney swept and tested
Paul and his colleague arrived on time, prepared the area around the fireplace, and carried out the work efficiently in a friendly and professional manner, leaving the area clean and tidy. Paul explained aspects of the chimney that I hadn't known and provided advice on what to look out for. The certificate arrived promptly via email.
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent service
Chimney swept; birds nest removed; clean work; helpful considered advice; pleasant manner; reasonable price; certificate provided promptly.
Customer in Hertfordshire
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Excellent service
Best chimney sweep in town. Always punctual, clean and tidy. Leaves no mess, makes stoves look brand new. Polite, efficient and helpful. Decently priced. Knows his trade well, including history of chimney sweeping. Thank-you, will definitely use this service again, highly recommended.
Satisfied customer, London
Posted on 05/08/2019
, work completed 03/08/2019
Recommended
Faultless
I can add absolutely nothing to all the wonderful reviews already put forward for Paul and his colleague whose name I did not catch. They swept the chimney, reported clearly and concisely on its condition by sharing and commenting on the camera images taken. Faultless in every respect.
David, Greater London
Posted on 02/08/2019
, work completed 01/08/2019
Recommended
Excellent service
We have just had our chimney swept. Paul was on time. He checked the carbon monoxide detector and pointed out a small crack in the hearth, then issued a certificate.The room was left clean. Excellent service overall.
Customer in Greater London
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
Very reliable Contractors
Chimney Sweeping. They kept me updated via tracker, arrived on time. Covered my flooring for protection carried out work efficiently. Paul was very personable and made helpful recommendations .
Customer in Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Really great experience
Friendly, punctual, reasonably priced, efficient, knowledgeable, clean. What more can I say? Highly recommended.
Judith, Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Second to none
Paul has delivered first class service and work today. I'm thoroughly impressed by how clean and efficient everything was from first point of contact to the actual chimney sweep. He was able to offer me advice about replacement parts as well as the optimal burn for my particular stove. 10/10!
Jonathan, Hertfordshire
Posted on 26/07/2019
, work completed 26/07/2019
Recommended
Installation of Stove and Flue (chimney liner)
Excellent professional installation and the results have been exceptional. A new British made stove (Esse 1) with a proper installation has transformed the room and the house. Efficient heating compared with our last stove.
Customer in Greater London
Posted on 23/07/2019
, work completed 02/11/2017
Recommended
Great job!!
The SweepSmart team did a great job of sweeping my chimney and providing advice on a broken chimney pot. Paul was so helpful and answered all our questions, providing options and alternatives for the future. They were clean, tidy, efficient and knowledgeable. I would highly recommend them.
Customer in Essex
Posted on 13/07/2019
, work completed 13/07/2019
Recommended
Prompt and professional
Paul and Bruno arrived on time and got on with the job of sweeping the chimney. They took care to leave the room clean and tidy and gave me helpful advice about maintaining the chimney safely.
Customer in Hertfordshire
Posted on 12/07/2019
, work completed 12/07/2019
Recommended
Excellent service from trustworthy people
SweepSmart offer an excellent service at a competitive price, giving discount to loyal customers. They are experts in the field and provide a clean, efficient service. Very friendly and trustworthy people to deal with - very happy to keep my custom with them.
Customer in Greater London
Posted on 11/07/2019
, work completed 11/07/2019
Recommended