Endorsed by Which?

SweepSmart

5.0

674 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
674 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Top class chimney sweeping
Customer Service
Quality
Value
Paul is far and away the best chimney sweep we've ever used. Apart from being very polite, super friendly and doing a perfect job of cleaning our chimney with no mess whatsoever, he also happens to wear the coolest-looking chimney sweeping outfit we've ever seen! See you next year Paul!
Derek Posted on 12/11/2019 , work completed 12/11/2019
Fantastic service
Customer Service
Quality
Value
From assessing and sweeping the chimney to installation of our new stove, it was top quality and incredibly tidy work from Paul and team all the way. Will not hesitate to book him each year to sweep the chimney going forward, but will have to remember to get in quick as he's so busy - I think that fact alone speaks to the quality of the service.
Customer in Hertfordshire Posted on 12/11/2019 , work completed 11/11/2019
Perfect service
Customer Service
Quality
Value
Paul was on time, clean, neat, tidy and professional. Highly recommended.
Graham Martin, Enfield Town Posted on 11/11/2019 , work completed 09/11/2019
Quick, reliable & affordable
Customer Service
Quality
Value
We contacted Sweepsmart on the 28th of October and on the day of the job we were notified by text an hour before they turned up on the time they were arriving. They turned up precisely when they were meant to, and completely protected the floor before starting the job. They were incredibly efficient and clean, I have absolutely no complaints and would highly recommend them to anyone.
Customer in Greater London Posted on 04/11/2019 , work completed 28/10/2019
Job well done
Customer Service
Quality
Value
A very polite and professional job done by SweepSmart, excellent service followed by some good advice on carbon monoxide alarms. Although I had one it was positioned incorrectly. Will definitely be using SweepSmart again, thanks guys.
Customer in Greater London Posted on 28/10/2019 , work completed 28/10/2019
Extremely professional, polite and friendly.
Customer Service
Quality
Value
Paul sent me a courtesy message before he arrived and kept to that time. He and his colleague covered my floors with protective cloths from the hallway through to the living room. I was very impressed at how professional, friendly and clean they were and Paul also gave me sound advice on my CO2 detector. I have no hesitation recommending them and will be using them in the future. Excellent company.
Trish Posted on 27/10/2019 , work completed 27/10/2019
Excellent Service
Customer Service
Quality
Value
Courteous and polite operatives who behaved impeccably. Carried out a thorough professional job - chimney sweep & rope replacement at a very reasonable price. Talked me through the process. No hesitation in recommending.
Customer in Hertfordshire Posted on 24/10/2019 , work completed 24/10/2019
Efficient and clean
Customer Service
Quality
Value
Paul arrived within his time slot and he even sent me a tracking link to monitor his journey toward my house. Once he arrived he covered the floor with dust sheets and cracked on with the task in hand. Friendly, efficient and thoroughly professional and impeccably cleaned before he left. He is s fountain of stove, flue & fuel knowledge so I tool advantage of his good-will and peppered him with questions (Thanks and sorry Paul). Would completely recommend his services.
Customer in Greater London Posted on 23/10/2019 , work completed 23/10/2019
Very professional good service
Customer Service
Quality
Value
I used Paul for the first time having been not very happy with our last chimney sweep. Paul and his colleague did a very professional job, giving the chimney and log burner a really good clean and inspecting everything, plus clearing up after themselves. He also pointed out a couple of minor issues (e.g. the CO2 detector coming to its expiry date) and suggested what to do about them. I am very happy with the service and professionalism and can thoroughly recommend Sweep Smart.
Customer in Greater London Posted on 23/10/2019 , work completed 23/10/2019
Friendly confident and thoroughly professional
Customer Service
Quality
Value
They did a great job sweeping the chimney, explaining everything answering all my questions and leaving the area cleaner than they found it. Courteous, polite and extremely professional. Highly recommend them.
Ruth - Customer in Greater London Posted on 10/10/2019 , work completed 10/10/2019
Paul was great, extremely tidy and very knowledgeable.
Customer Service
Quality
Value
Paul did a great job cleaning our chimney, he left absolutely no mess and gave us some great advice about what log burner to choose, highly recommended and will be using him to install our burner :)
Kelly Ward Posted on 09/10/2019 , work completed 05/10/2019
Quick and clean work
Customer Service
Quality
Value
Very efficient and quick and was clean and tidy throughout the process. Paul also left me with useful advice for my fireplace.
Customer in Greater London Posted on 28/09/2019 , work completed 28/09/2019
DUPLICATE Quick and clean work
Quick, clean and efficient. Also left me with some useful advice for my fireplace which was much appreciated.
Customer in Greater London Posted on 28/09/2019 (Reviewer did not use service)
Very professional and friendly service!
Customer Service
Quality
Value
I booked Paul to sweep our wood burning stove for the second year running today as he did such a good job last year! He is very thorough and he made sure that no mess was created or left behind! He was running late due to traffic (and probably flooding due to the torrential downpours today) but sent texts and emails to let me know that he was running late. It is also nice to be able to receive an electronic copy of the Chimney Sweep Certificate for one's records. Paul is very knowledgeable about wood burning stoves, etc. and is happy to impart his knowledge to you if you have any questions. I have used another service for years but Paul is much more efficient and thorough and I would definitely recommend his service!
Customer in Greater London Posted on 24/09/2019 , work completed 24/09/2019
Perfect
Customer Service
Quality
Value
Paul called to ask if he could come early which was great. On arrival he laid clean clothes along the corridor and in the room, even covering a sofa on his path. The sweeping was carried out cleanly, efficiently and quickly. In fact I was so impressed that I asked him to do another chimney too and luckily he had the time to oblige. Even Paul's equipment is clean! No Dick van Dyke here. Fully recommended.
Customer in Greater London Posted on 17/09/2019 , work completed 17/09/2019
Excellent Service
Customer Service
Quality
Value
This is the first time that I have used SweepSmart. They phoned up to say that they would be early which was fine and then carried out the chimney sweep efficiently and cleanly having laid down carpet protectors when they arrived. I would use them again.
Peter - Customer in Hertfordshire Posted on 13/09/2019 , work completed 12/09/2019
Very professional
Customer Service
Quality
Value
On arrival Paul looked and acted very professionally. Swept our flue for our wood burner quickly but efficiently. No mess whatsoever. Very good job and a really nice chap. Definitely will book again.
Susan Posted on 10/09/2019 , work completed 10/09/2019
Very efficient and tidy
Customer Service
Quality
Value
Paul and his Dad arrived on time and were very efficient and careful with no mess. Definitely recommend!
Customer in Hertfordshire Posted on 10/09/2019 , work completed 10/09/2019
Friendly, efficient & helpful
Customer Service
Quality
Value
Having been recommended Paul by various social media groups, I am pleased to say he lived up to the excellent reviews. The purpose of the job was to assess whether or not a wood-burning stove would be suitable for us, so Paul cleaned and inspected the chimney (keeping everything in the house spotlessly clean), before recommending the next course of action. With potential difficulties in installing a flue, Paul warned against me buying a stove at this stage (subject to further checks to be arranged), where others might just want you to push ahead in order to secure more business. Highly recommend!
Customer in Hertfordshire Posted on 05/09/2019 , work completed 04/09/2019
Good clean workmanship
Customer Service
Quality
Value
Arrived on time. Work carried out thoroughly and cleanly. After they had left everything was clean and tidy.
Customer in Hertfordshire Posted on 03/09/2019 , work completed 02/09/2019
Chimney cleaned
Customer Service
Quality
Value
Paul rang to let me know on way. He cleaned my multi fuel Aga stove brilliantly and at all stages told me what he was doing. He gave me lots of advise on fuel and getting the best from my stove. Paul’s workmanship was very professional and he left the room spotless. I will definitely use his services again.
Mary Posted on 30/08/2019 , work completed 14/08/2019
Professional and reliable
Customer Service
Quality
Value
Paul from Sweepsmart has been sweeping our chimney since we moved into our cottage 4 years ago. He is a professional in every sense of the word! Great communication throughout and even received a text to tell me he was on his way and his eta. The work was carried out quickly and efficiently with no mess made at all. Our log burner now looks like new :) When the sweep was completed, Paul told us that all was ok with the sweep and advised us to get a new carbon monoxide sensor as although it had power and appeared to work, the sensor may not have worked when needed. Cannot recommend Paul highly enough! How great to find someone who does what they promise to do, when they promised to do it - which is not always true of some trades...!
Jeannie, Essex Posted on 28/08/2019 , work completed 28/08/2019
Great work, friendly people
Customer Service
Quality
Value
From initial booking to completion we were impressed with the communication. Great work done on our wood burning stove and flue. Plenty of mate down to protect carpets etc.
Customer in Hertfordshire Posted on 28/08/2019 , work completed 20/08/2019
Excellent and efficient service
Customer Service
Quality
Value
Having a new stove fitted. Needed the chimney swept. Paul was on time, efficient, clean, respected the home and informative. Was a very enjoyable experience. I learnt a great deal and my home was left as they found it. Would highly recommend!
Customer in Greater London Posted on 21/08/2019 , work completed 21/08/2019
Great work and professional
Customer Service
Quality
Value
Arrived on time. Noted some problems that I wasn't aware of. Swept chimney quickly and with no mess. Would definitely use again. Many thanks!
James, Greater London Posted on 20/08/2019 , work completed 17/08/2019