Very professional
Paul (and his assistant) were a little delayed by a bird's nest elsewhere but advised us and arrived at the revised time. They were quite quick but did not rush the job. Everything seemed very thorough and there was absolutely no mess. Apart from the basic job, Paul was very thorough in checking the chimney and fireplace afterwards. And, he did a smoke test, issued a certificate and gave advice re ventilation. He also suggested that fitting a CO alarm is a useful precaution. Finally, Paul got lucky and a neighbour asked him to do their chimney also (which will have helped defray his travelling cost).
Customer in Cambridgeshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Highly recommended
Efficient, knowledgeable and friendly service. They cleaned the chimney, replaced a broken fire brick, provided advice on a suitable cleaning product for the stove and left the area clean and tidy. I used this company last year and will definitely continue to do so.
Customer in Enfield
Posted on 17/08/2019
, work completed 14/08/2019
Recommended
Excellent Service
Paul is very pleasant and knowledgeable. All precautions are taken to ensure everything is kept clean while the work is carried out. He also gave us valuable advice regarding wood burning stoves. Highly recommend.
Nick, Greater London
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Chimney swept and tested
Paul and his colleague arrived on time, prepared the area around the fireplace, and carried out the work efficiently in a friendly and professional manner, leaving the area clean and tidy. Paul explained aspects of the chimney that I hadn't known and provided advice on what to look out for. The certificate arrived promptly via email.
Customer in Hertfordshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent service
Chimney swept; birds nest removed; clean work; helpful considered advice; pleasant manner; reasonable price; certificate provided promptly.
Customer in Hertfordshire
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Excellent service
Best chimney sweep in town. Always punctual, clean and tidy. Leaves no mess, makes stoves look brand new. Polite, efficient and helpful. Decently priced. Knows his trade well, including history of chimney sweeping. Thank-you, will definitely use this service again, highly recommended.
Satisfied customer, London
Posted on 05/08/2019
, work completed 03/08/2019
Recommended
Faultless
I can add absolutely nothing to all the wonderful reviews already put forward for Paul and his colleague whose name I did not catch. They swept the chimney, reported clearly and concisely on its condition by sharing and commenting on the camera images taken. Faultless in every respect.
David, Greater London
Posted on 02/08/2019
, work completed 01/08/2019
Recommended
Excellent service
We have just had our chimney swept. Paul was on time. He checked the carbon monoxide detector and pointed out a small crack in the hearth, then issued a certificate.The room was left clean. Excellent service overall.
Customer in Greater London
Posted on 02/08/2019
, work completed 02/08/2019
Recommended
Very reliable Contractors
Chimney Sweeping. They kept me updated via tracker, arrived on time. Covered my flooring for protection carried out work efficiently. Paul was very personable and made helpful recommendations .
Customer in Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Really great experience
Friendly, punctual, reasonably priced, efficient, knowledgeable, clean. What more can I say? Highly recommended.
Judith, Greater London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Second to none
Paul has delivered first class service and work today. I'm thoroughly impressed by how clean and efficient everything was from first point of contact to the actual chimney sweep. He was able to offer me advice about replacement parts as well as the optimal burn for my particular stove. 10/10!
Jonathan, Hertfordshire
Posted on 26/07/2019
, work completed 26/07/2019
Recommended
Installation of Stove and Flue (chimney liner)
Excellent professional installation and the results have been exceptional. A new British made stove (Esse 1) with a proper installation has transformed the room and the house. Efficient heating compared with our last stove.
Customer in Greater London
Posted on 23/07/2019
, work completed 02/11/2017
Recommended
Great job!!
The SweepSmart team did a great job of sweeping my chimney and providing advice on a broken chimney pot. Paul was so helpful and answered all our questions, providing options and alternatives for the future. They were clean, tidy, efficient and knowledgeable. I would highly recommend them.
Customer in Essex
Posted on 13/07/2019
, work completed 13/07/2019
Recommended
Prompt and professional
Paul and Bruno arrived on time and got on with the job of sweeping the chimney. They took care to leave the room clean and tidy and gave me helpful advice about maintaining the chimney safely.
Customer in Hertfordshire
Posted on 12/07/2019
, work completed 12/07/2019
Recommended
Excellent service from trustworthy people
SweepSmart offer an excellent service at a competitive price, giving discount to loyal customers. They are experts in the field and provide a clean, efficient service. Very friendly and trustworthy people to deal with - very happy to keep my custom with them.
Customer in Greater London
Posted on 11/07/2019
, work completed 11/07/2019
Recommended
Excellent
Quick, super clean/tidy (no dust at all), excellent value for money. Very professional/friendly service - with text updates ETA and diary reminders. Perfect really - couldn’t get better I guess!
Customer in Greater London
Posted on 11/07/2019
, work completed 11/07/2019
Recommended
Really pleased with their work
They arrived on time and were very efficient, asking questions about whether the chimneys were in use and if we had any problems. They were extremely careful about keeping the carpets clean as we had a light cream carpet. After finishing they explained what they had done as one of the chimneys had quite a big buildup at the top but they had managed to dislodge it. Very helpful, courteous and friendly. I would definitely book them again.
Brian Russell, Greater London
Posted on 20/06/2019
, work completed 20/06/2019
Recommended
Chimney Sweep
Excellent service, combined with great value. I phoned for a quote and Paul managed to fit me in same day. Very professional service with no dust! Would highly recommend Sweepsmart.
Customer in Greater London
Posted on 18/06/2019
, work completed 12/06/2019
Recommended
5 star service
I was dreading having my chimney swept as I have a very white home which tends to mark at the sight of dirt. Paul arrived & layed dust sheets before even stepping in. He was polite & super tidy. He cleaned, inspected & tested the wood burner. The service was fantastic & my wood burner looks like new after a bit of TLC from Paul. He was very knowledgeable & gave a lot of helpful advice & tips to make the most of my wood burner. My only regret is not finding SweepSmart sooner. I would not hesitate in recommending them to anyone wanting a friendly & genuine tradesman.
Customer in Hertfordshire
Posted on 10/06/2019
, work completed 10/06/2019
Recommended
Excellent service
Paul did a wonderful job when sweeping my chimney. He arrived on time and was very quick and efficient in finding out that the chimney was missing a pot and full of twigs and debris courtesy of local birds! He was very helpful in explaining the problems and how to rectify them. Would thoroughly recommend.
Customer in Hertfordshire
Posted on 19/05/2019
, work completed 09/05/2019
Recommended
Great Company..Fast Friendly and pleasure to do business with.
Just had SweepSmart arrive and was very impressed Did the job in less than a couple of hours even though the chimneys here were 21 metres high, Very friendly company who were clean and gave a very professional service, Will defiantly use again . If you need a Chimney swept use this company.
Customer in Greater London
Posted on 01/05/2019
, work completed 01/05/2019
Recommended
Excellent from start to finish
If you need your chimney sweeping you don't need to consider anyone else. Paul's service was efficient, friendly and professional. The price was reasonable and he gave honest advice. He looked smart and professional too. Highly recommended.
Customer in Greater London
Posted on 05/04/2019
, work completed 04/04/2019
Recommended
Very professional service
Paul confirmed his arrival time by phone and was painstakingly thorough, polite, friendly and professional. Was thorough in his assessment of what was required and protected the carpet to ensure minimum mess. Would recommend.
Customer in Hertfordshire
Posted on 02/04/2019
, work completed 02/04/2019
Recommended
Great service
Great service. Paul & guys colleague arrived right on time and did a great job. The place was spotless when they left. I will use Paul's services again without an hesitation.
Customer in Greater London
Posted on 16/02/2019
, work completed 16/02/2019
Recommended
Very Professional
Very satisfied with this service. Very thorough in terms of sealing the fire, safety for themselves and in explaining the situation. Room was left spotless. Would be happy to recommend them to anyone.
Customer in Hertfordshire
Posted on 12/02/2019
, work completed 12/02/2019
Recommended