Endorsed by Which?

SweepSmart

5.0

660 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
660 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very clean and efficient service
Customer Service
Quality
Value
I wouldn't use anyone else. So easy to book, always arrive when they say they will, you can even track their arrival. Very clean sweep, never leave any mess and they provide pictures of your flue so you can see the before and after sweep. Certificate is provided on the day, right after they have finished! Perfect service and fairly priced.
Customer in Hertfordshire Posted on 19/06/2025 , work completed 18/06/2025
Professional skilled responsive
Customer Service
Quality
Value
Very pleased with timeliness and professionalism of work: servicing and sorting our stove, including removing it so tiling could occur, and replacing it.
Customer in Greater London Posted on 07/06/2025 , work completed 05/06/2025
Clean Chimney
Customer Service
Quality
Value
Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.
Customer in Greater London Posted on 04/06/2025 , work completed 04/06/2025
Great work
Customer Service
Quality
Value
Easy booking, arriving at the time they said they would. Polite, good service with no mess. Fast efficient.
Customer in Hertfordshire Posted on 02/06/2025 , work completed 02/06/2025
Super Efficient and Super Polite
Customer Service
Quality
Value
As has been my experience before, I was given clear timing for my chimney being swept. Adam sent a text 15 minutes in advance of his arrival. Work was completed without fuss or mess.
Customer in Hertfordshire Posted on 19/05/2025 , work completed 19/05/2025
Excellent from start to finish
Customer Service
Quality
Value
I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.
Customer in Greater London Posted on 14/05/2025 , work completed 13/05/2025
Sweep Smart
Customer Service
Quality
Value
I have used SweepSmart on 3 occasions now. Tony swept our chimney this morning. He arrived ahead of time having messaged earlier. He worked quickly and efficiently, was friendly and polite and kept the place clean while he worked. I’m very happy with the service and will continue to use them in the future.
Customer in Greater London Posted on 12/05/2025 , work completed 30/04/2025
Chimney swept quickly and efficiently!
Customer Service
Quality
Value
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London Posted on 02/05/2025 , work completed 02/05/2025
Brilliant friendly efficient service
Customer Service
Quality
Value
From the phone call requesting a quote to the confirmation texts before the visit to the morning of the visit itself -every bit of this experience was clear and easy and honest. I left my house for less than an hour and came home to two immaculate rooms and fire places. Thank you for your care.
Customer in Greater London Posted on 10/04/2025 , work completed 10/04/2025
Excellent Company in Every Respect
Customer Service
Quality
Value
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London Posted on 20/03/2025 , work completed 20/03/2025
Excellent service from Richard at Sweepsmart
Customer Service
Quality
Value
Excellent service from Richard, not only was he super efficient with the chimney sweep and left zero mess. But also gave his time and expertise assessing an existing issue, providing a clear explanation, options and detailing how Smart sweep maybe able to help with out the hard sell. Would definitely recommend.
Customer in Central Bedfordshire Posted on 18/03/2025 , work completed 18/03/2025
Excellent chimney sweep
Customer Service
Quality
Value
Adam and Paul arrived within the appointment window, explained the process as they went along, quickly swept the chimney, vacuumed the soot from the stove with a HEPA filtered vacuum and left the room clean. Explained the baffle had been incorrectly fitted by a previous sweep. Cleaned the glass of the stove and left it superbly clean. Adam demonstrated the draw of the chimney with a smoke bomb with and without door closed and advised how to light the fire for wood. I have no hesitation in recommending them, or using them again next time.
Customer in Hertfordshire Posted on 12/03/2025 , work completed 12/03/2025
Great work / Communcation / Friendly
Customer Service
Quality
Value
Excellent work, really efficient, communication was great and arrived early which was my preference. Highly recommend. Tony great bloke
Customer in Greater London Posted on 20/02/2025 , work completed 17/02/2025
good job done
Customer Service
Quality
Value
Kept us up to date on when he would arrive. Very pleased with the sweeping of the chimney. Good at cleaning up afterwards. Would use Sweepsmart again.
Customer in Greater London Posted on 19/02/2025 , work completed 13/02/2025
Excellent service
Customer Service
Quality
Value
Arranged for the chimney to be swept, CCTV survey and smoke test. The process was clean and efficient. The operator was polite and helpful, explaining the process. The cost was reasonable, particularly given the standard of workmanship. I shall be using them for the installation of the fireplace.
Customer in Greater London Posted on 19/02/2025 , work completed 10/02/2025
Chimney sweep
Customer Service
Quality
Value
Excellent work, really efficient and no mess at all , communication was great and arrived when he said he would,I would highly recommend
Customer in Thurrock Posted on 17/02/2025 , work completed 17/02/2025
Very efficient
Customer Service
Quality
Value
I have never needed a 'sweep' before but I am so glad I found this company. It is run very well and though I was not around for the job, my tenant said it was carried out in a very efficient manner. I would not hesitate to recommend. It also seems to be very good value.
Customer in Greater London Posted on 11/02/2025 , work completed 11/02/2025
Chimney sweeping
Customer Service
Quality
Value
Excellent. Arrived on time. Worked quickly and left everything clean. The sweep was courteous and friendly
Customer in Greater London Posted on 07/02/2025 , work completed 07/02/2025
Clean, efficient and very knowledgeable
Customer Service
Quality
Value
We wanted our old chimney swept after many years of not being used and chose SweepSmart. Communication was excellent with text confirmation and a follow up text in the day to confirm when they would arrive. Adam arrived promptly and set up. He talked me through what was happening as he worked. We also discussed chimney caps and best way to block the chimney to avoid drafts when not in use. A lot of debris and soot was removed, but the whole process was very clean due to setup. Pictures were taken before and after and form part of the certificate that was issued. Overall extremely happy with the service and would definitely use again and recommend to others.
Customer in Hertfordshire Posted on 05/02/2025 , work completed 05/02/2025
First time user and very happy!
Customer Service
Quality
Value
I am new to having a fireplace and from my first contact the staff were friendly, helpful and informative. Good competitive rates, easy booking, helpful text and email reminders explaining how to prepare for the inspection. On the day, Tony was professional, efficient, tidy and was able to advise me on the equipment, maintenance and safety measures for using the fireplace we now know is functional and ready to use. Thank you, Tony, for this good news!
Customer in Greater London Posted on 05/02/2025 , work completed 04/02/2025
Another positive experience with Sweepsmart
Customer Service
Quality
Value
Got an update on arrival time the morning of the visit. Arrived on time, courteous, clean and tidy, managed to fix a little issue with the back plate on my open fire. Recommend this company.
Customer in Essex Posted on 04/02/2025 , work completed 04/02/2025
Great Work
Customer Service
Quality
Value
Excellent communication prior to appointment. Arrived on time and carried out cleaning in a professional manner, efficient and effective. No residual mess left
Customer in Greater London Posted on 31/01/2025 , work completed 31/01/2025
Excellent service
Customer Service
Quality
Value
Booking the appointment for a chimney clean and assessment was straightforward. Communication in advance was first rate, with an appointment reminder text and accurate estimate of arrival time. Tony arrived on time. He was friendly, polite and gave a clear explanation of the process and his findings. The room was immaculate when he finished, and I received a detailed report very promptly. Every aspect of the service provided by SweepSmart was excellent. Highly recommended. Thank you.
Customer in Greater London Posted on 29/01/2025 , work completed 27/01/2025
Great Service
Customer Service
Quality
Value
Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.
Customer in Hertfordshire Posted on 28/01/2025 , work completed 28/01/2025
Quick and efficient
Customer Service
Quality
Value
Adam arrives on time, communication is great from ease of booking an appointment to follow up. He tidies up after himself, the e whole process is seamless.
Customer in Hertfordshire Posted on 26/01/2025 , work completed 07/10/2024