Great service again
Second time using SweepSmart and just as quick, efficient and painless as the last time. Good communication and a great service. Couldn't ask for more.
Customer in Buckinghamshire
Posted on 24/01/2025
, work completed 24/01/2025
Recommended
Excellent service
Excellent service was provided by Kiel. Good communication respected my property very professional. I would definitely recommend smart sweep. Well pleased with service.
Customer in
Posted on 21/01/2025
, work completed 20/01/2025
Recommended
Chimney
Great communication, clean job with good preparation, quick and great feedback with photos of the inside chimney. Fast certificate following on email. Would definitely recommend. Checking inside of chimney for any damage.
Customer in Essex
Posted on 09/01/2025
, work completed 09/01/2025
Recommended
Excellent
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Had to inform them that I had a parking restriction outside my house but was not a problem as arranged to come after 10 am Contacted by Richard on the day with the ETA, and he arrived dead on time. Richard then swept the chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Job excellently done. Highly recommended.
Customer in Hertfordshire
Posted on 08/01/2025
(Reviewer did not use service)
Recommended
Brilliant servive
Hassle free, left the house in perfect condition and very good value. All sorted from initial query in two days. Thank you.
Customer in Greater London
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Super fast, efficient, tidy
Arrived on time, sorted it all out super fast, cleaned up after, and were gone like magical chimney sweep fairies... perfect, thanks!
Customer in Essex
Posted on 20/12/2024
, work completed 20/12/2024
Recommended
Very professional
Had my chimney swept by Adam who also carried out a minor repair whilst there. The stove now works better than it ever has and the window does not blacken as much as it used to. Great job, would highly recommended Sweepsmart.
Customer in Hertfordshire
Posted on 20/12/2024
, work completed 19/12/2024
Recommended
Prompt, tidy, efficient and knowledgeable,
Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)
Customer in Essex
Posted on 17/12/2024
, work completed 16/12/2024
Recommended
Fantastic from start to finish.
I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.
Customer in Hertfordshire
Posted on 16/12/2024
, work completed 16/12/2024
Recommended
SWEEPSMART will definitely be my FIRST choice in future
We’ve had a log burner for approx 15 years which has always been swept regularly, when we tried to use it this year, it was extremely difficult to light and smelt of smoke. We tried a different bag of fuel & different logs, with no joy. We wondered if maybe there was a birds nest, so I tried to contact our regular sweep, he never returned our calls in 3 weeks. Someone suggested contacting Paul. Best thing we could have done, the lady on the phone managed to fit us in for Monday the 9th. She sent confirmation email & tracking texts with Keil arriving spot on time. Within 10 mins of arrival he’d diagnosed the problem as a broken blanking plate at the back of log burner, he asked “did I want the office to locate a new part”. First thing on Tuesday the 10th the office had located a new part at a very reasonable price, if I wanted to proceed they could fit & sweep the chimney on Saturday the 14th. Spot on time Tony arrived, fitted part, swept & fully checked it was all safe & working. All at a very fair price. Well done everyone at SWEEPSMART! CLEAN, EFFICIENT, ON TIME, POLITE, INFORMATIVE all at a GOOD PRICE. Thanks so much.
Customer in Essex
Posted on 16/12/2024
, work completed 14/12/2024
Recommended
Excellent service, would highly recommend
SweepSmart's service was excellent. I had a new homeowner inspection which was extremely helpful, efficient and thorough. The chimney was thoroughly swept and cleaned and Tony was very informative and helpful in answering any questions I had about the chimney and how to light the fire for the first time. Great communication both ahead of the visit and afterwards with the photos and documentation. I would highly recommend and will be using SweepSmart's services again.
Customer in Greater London
Posted on 16/12/2024
, work completed 12/12/2024
Recommended
Excellent service
SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.
Customer in Greater London
Posted on 14/12/2024
, work completed 13/12/2024
Recommended
Very satisfied. Professional, tidy work. Good customer service .
Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend
Customer in Greater London
Posted on 12/12/2024
, work completed 12/12/2024
Recommended
Wood burner check and chimney sweep
Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!
Customer in Greater London
Posted on 06/12/2024
, work completed 06/12/2024
Recommended
Professional and tidy
Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.
Customer in Greater London
Posted on 02/12/2024
, work completed 02/12/2024
Recommended
A thorough clean & inspection of my wood burner and chimney
Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.
Customer in Greater London
Posted on 29/11/2024
, work completed 29/11/2024
Recommended
Excellent service
I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.
Customer in Greater London
Posted on 26/11/2024
, work completed 26/11/2024
Recommended
Pre-inspection and sweep.
The office confirmed and updated from the time of booking. Tony arrived in good time at the property. Very polite and explained the process before ensuring that all areas were fully covered (including any walkways). Carried out a sweep of the chimney (probably the first time since construction) and inspection. A very clean and efficient service was completed. Will definitely be using them again.
Customer in Greater London
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Great service
My third time of using SweepSmart, and once again, very pleased with ease of booking along with work carried out. Professional job. Will certainly book SweepSmart again in future.
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
Excellent
Paul was superb. The whole experience from booking, reminders to chimney sweep, was completely professional and customer focused. Delighted with the job, cleanliness, price, advice given, insurance certification and friendly interaction. I will definitely be using Paul next year
Customer in Hertfordshire
Posted on 19/11/2024
, work completed 19/11/2024
Recommended
A*** Best all round,from service to care
Wow, is all I can say to these sweeps, from ease of booking them Price was cheapest around, care of my home was outstanding from opening the door and Paul the sweep laying mats down to cover my carpet not just by the fire but throughout, my chimney has NEVER been swept like Paul swept it, and inspected it, even booked another colleague to fit another part I needed. In fact my chimney I would say. is the best it has ever looked , WILL DEFINITELY USE AGAIN, and cannot recommend them highly enough. YOU CAN'T GO WRONG WITH THESE SWEEPS
Customer in Greater London
Posted on 17/11/2024
, work completed 16/11/2024
Recommended
Chimney Sweep
I would 100% recommend this company. Professional, respectful, friendly, knowledgeable and have cleaned my chimney for the last few years. They are reliable and always very clean and tidy.
Customer in Greater London
Posted on 16/11/2024
, work completed 16/11/2024
Recommended
Chimney swept
Had the chimney swept to ensure able to continue to safely use of our open fire. Making a booking was very smooth, then I was kept updated about time of arrival which was on time and as advised. Excellent service, care taken to ensure no soot/mess anywhere, friendly approach to carrying out the inspection and cleaning of the chimney. Photos & certificates arrived via email promptly after the visit. The service provided was excellent and competitively priced. I would have no hesitation in recommending SweepSmart .
Customer in Greater London
Posted on 15/11/2024
, work completed 11/11/2024
Recommended
Excellent service - very happy
Had the chimney swept for our log burner. We were kept updated about time of arrival which was on time and as advised. Very happy with the service, from the carpet rolls laid from the front door to the chimney, to prevent marking our flooring, and the friendliness of the man who carried out the inspection and cleaned the chimney. Gave advice and reassurance throughout, and kept me updated on what was happening. Photos & certificates arrived via email promptly after the visit. Would definitely recommend and will be using again next year.
Customer in Essex
Posted on 13/11/2024
, work completed 13/11/2024
Recommended
Cleaned Wood burner
First time using this company, Martin the chimney sweep was helpful and informative, swept our wood burner chimney, it now works like a dream. Very competitively priced. Martin kept me informed with the work carried out, also very tidy and respected property. We would definitely use this company again.
Customer in Hertfordshire
Posted on 06/11/2024
, work completed 05/11/2024
Recommended