Professional tradesmen
Two man team arrived as promised - they checked everything and proceeded to clean the stove and chimney. Once the job was completed everything was removed and within minutes the invoice and certificate with photos were received. Highly recommend this company 5* service
Customer in Central Bedfordshire
Posted on 18/06/2024
, work completed 17/06/2024
Recommended
Good job. Trustworthy.
An appointment was available the following day due to a cancellation. Keil phoned 30 minutes prior to the visit and arrived on time. Stove chimney was swept and checked cleanly and rapidly. We also asked Keil about sweeping our fireplace chimney which we only use occasionally. Keil took a look and said it looked fine, although he was willing to clean it if we wanted. He was cheerful and friendly and we valued his integrity.
Customer in Greater London
Posted on 15/06/2024
, work completed 12/06/2024
Recommended
Great service
Chimney was sweep efficiently, they were tidy and very friendly. Also got a good out of season price!
Customer in Hertfordshire
Posted on 13/06/2024
, work completed 13/06/2024
Recommended
Professional service
Tony came to inspect my chimney and advise about returning my fireplace to use. I was given a day's advance notice of a two hour window in which he would arrive, and then a 15-minute ETA on the day and he arrived on time. He did the inspection within a reasonable time and left the room as clean as he found it. The smoke test machine makes less noise than my hoover. He went through everything he'd found out with me, and then sent me a written report with photos a few hours later the same day. Good service, would recommend.
Customer in Greater London
Posted on 12/06/2024
, work completed 11/06/2024
Recommended
All Good
very polite staff arrived on time left fireplace clean after the sweep advised on any issues that need attention
Customer in Hertfordshire
Posted on 03/06/2024
, work completed 03/06/2024
Recommended
Multi fuel chimney swept
Everything went perfectly-timely/professional/immaculately clean/helpful advice and courteous. Fully recommended. Adam was excellent-volunteered discount as I was a loyal customer. Left me the soot for my slugs!
Customer in Hertfordshire
Posted on 27/05/2024
, work completed 24/05/2024
Recommended
Chimney Swept, New backplate and baffle fitted
I used SweepSmart to replace my flue liner earlier this year and they worked really hard to overcome a few obstacles that had been created by the old liner corroding and falling apart. This time was a professional rotary sweep and fitting new parts to my stove to keep it in tip top condition. The guys work really clean and professionally and I cannot fault their standard or work. I feel lucky to have found them. The booking, work, invoice and documents process is absolutely spot on, (some big companies should take a leaf out of SweepSmart's book! Very happy to recommend these guys.
Customer in Greater London
Posted on 15/05/2024
, work completed 15/05/2024
Recommended
swift and friendly service
Adam and Richard arrived on schedule and were very efficient and friendly. The job was completed quickly and the place left in a clean and tidy state.
Customer in Central Bedfordshire
Posted on 15/05/2024
, work completed 15/05/2024
Recommended
Swift, silent, careful and helpful.
Sweepsmart swept two chimneys in our residential house. Their administration was very efficient. They came exactly as planned and the work took no longer than promised. They explained what they were doing, described the one or two difficulties that presented themselves and how they dealt with them.They were very unobtrusive and left no trace of their presence behind them. Very pleasant to deal with.
Customer in Greater London
Posted on 13/05/2024
, work completed 13/05/2024
Recommended
Excellent service
The guys were very knowledgeable about all aspects of the fire to the flue liners and were very tidy and profession. Thanks guys Eddie
Customer in Hertfordshire
Posted on 08/05/2024
, work completed 08/05/2024
Recommended
Feedback
Thank SweepSmart, for the professional and efficient service that was undertaken yesterday to inspect, advise and carry out work on my chimney. This was my first time using your company and I found Tony to be very professional in his manner, polite and knowledgeable, and clearly very experienced. I also appreciated the clear report and photos given after the work was completed. I will certainly use SweepSmart again and have no hesitation to recommend them to others.
Customer in Greater London
Posted on 11/04/2024
, work completed 09/04/2024
Recommended
Great service
Paul came to clean our chimney today, and assess what work needed doing to install a log burner. Paul was extremely quick and proficient and very willing to give advice on not only the fireplace that was being cleaned but also another fireplace in the house, which was greatly appreciated. Would highly recommend! The price is also very reasonable
Customer in Greater London
Posted on 23/03/2024
, work completed 23/03/2024
Recommended
Helpful and thorough
Excellent service from Tony. Answered all my questions and gave excellent advice as how to move forward with our fire.
Customer in Greater London
Posted on 23/02/2024
, work completed 22/02/2024
Recommended
Great work - highly recommended
From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!
Customer in Hertfordshire
Posted on 21/02/2024
, work completed 21/02/2024
Recommended
Clean and efficient
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didn’t have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire
Posted on 15/02/2024
, work completed 14/02/2024
Recommended
Blocked chimney
Outstanding service and consideration from Tony. absolutely nothing was too much trouble and explained what he was doing at every stage. It made sense for him to carry out the additional work (at our request) to fit a chimney guard. Again this work was also completed on the day.
Customer in Greater London
Posted on 12/02/2024
, work completed 12/02/2024
Recommended
Chimney swept
Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now
Customer in Greater London
Posted on 07/02/2024
, work completed 06/02/2024
Recommended
Very efficient, tidy and knowledgeable
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire
Posted on 02/02/2024
, work completed 01/02/2024
Recommended
Super efficient and a job well done
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire
Posted on 31/01/2024
, work completed 30/01/2024
Recommended
Highly Recommended
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London
Posted on 30/01/2024
, work completed 30/01/2024
Recommended
Very efficient, professional and clean
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London
Posted on 22/01/2024
, work completed 22/01/2024
Recommended
Great company
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London
Posted on 20/01/2024
, work completed 12/01/2024
Recommended
Chimney sweep and stove service
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire
Posted on 18/01/2024
, work completed 16/01/2024
Recommended
Professional and efficient chimney sweep service
Very professional, efficient, friendly service. Clear what you're booking and prices. Efficient booking system. Then professional and friendly service on the day - very quick and thorough. A company you can trust.
Customer in Greater London
Posted on 13/01/2024
, work completed 12/01/2024
Recommended
Fantastic work
Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.
Customer in Greater London
Posted on 09/01/2024
, work completed 08/01/2024
Recommended