Blocked chimney
Outstanding service and consideration from Tony. absolutely nothing was too much trouble and explained what he was doing at every stage. It made sense for him to carry out the additional work (at our request) to fit a chimney guard. Again this work was also completed on the day.
Customer in Greater London
Posted on 12/02/2024
, work completed 12/02/2024
Recommended
Chimney swept
Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now
Customer in Greater London
Posted on 07/02/2024
, work completed 06/02/2024
Recommended
Very efficient, tidy and knowledgeable
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire
Posted on 02/02/2024
, work completed 01/02/2024
Recommended
Super efficient and a job well done
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire
Posted on 31/01/2024
, work completed 30/01/2024
Recommended
Highly Recommended
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London
Posted on 30/01/2024
, work completed 30/01/2024
Recommended
Very efficient, professional and clean
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London
Posted on 22/01/2024
, work completed 22/01/2024
Recommended
Great company
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London
Posted on 20/01/2024
, work completed 12/01/2024
Recommended
Chimney sweep and stove service
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire
Posted on 18/01/2024
, work completed 16/01/2024
Recommended
Professional and efficient chimney sweep service
Very professional, efficient, friendly service. Clear what you're booking and prices. Efficient booking system. Then professional and friendly service on the day - very quick and thorough. A company you can trust.
Customer in Greater London
Posted on 13/01/2024
, work completed 12/01/2024
Recommended
Fantastic work
Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.
Customer in Greater London
Posted on 09/01/2024
, work completed 08/01/2024
Recommended
Chimney sweep review
Arrived on time. Very polite, respectful and friendly. Efficient and professional. Gave good advice about safe use of fire. Will use again.
Customer in Greater London
Posted on 08/01/2024
, work completed 08/01/2024
Recommended
Highly recommended
We have been very impressed by SweepSmart. Communication has been great from the moment we booked. Tony called ahead to tell us he was on his way. He was courteous and tidy and kindly gave us a quick lesson on how best to light and use our woodburner. Would highly recommend.
Customer in Greater London
Posted on 18/12/2023
, work completed 18/12/2023
Recommended
Chimney sweep on a solid fuel stove
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire
Posted on 18/12/2023
, work completed 18/12/2023
Recommended
Very professional
What a wonderful job they have done made are old looking wood burning stove look and work like it was brand new Very professional and clean working considering the nature of there job highly recommend for all the work they have done so far again many thanks for the work
Customer in Greater London
Posted on 16/12/2023
, work completed 16/12/2023
Recommended
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London
Posted on 06/12/2023
(Reviewer did not use service)
Recommended
Log burner chimney sweep
Very efficient service with excellent communication before the job and on the day. The job itself was completed well within the agreed timeframe and left no mess.
Customer in Central Bedfordshire
Posted on 05/12/2023
, work completed 05/12/2023
Recommended
Excellent, thorough work
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London
Posted on 28/11/2023
, work completed 27/11/2023
Recommended
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London
Posted on 27/11/2023
(Reviewer did not use service)
Recommended
Sweeping woodburner stove
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Good Service
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Great service
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username)
Posted on 21/11/2023
, work completed 20/11/2023
Recommended
Efficient clean job.
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire
Posted on 21/11/2023
, work completed 21/11/2023
Recommended
Excellent service
We found SweepSmart to be courteous and thoroughly professional. Chimney was swept with a minimum of fuss and very efficiently.
Customer in Greater London
Posted on 11/11/2023
, work completed 10/11/2023
Recommended
Fast and professional service
Tony from Sweepsmart did a great job of cleaning and surveying our chimney. Communication from initial enquiry to job completion was first class. The job itself was completed on time and without any mess or dust in our lounge. Great Job!
Customer in Greater London
Posted on 11/11/2023
, work completed 10/11/2023
Recommended
SweepSmart chimney sweep
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire
Posted on 09/11/2023
, work completed 07/11/2023
Recommended