Chimney sweep review
Arrived on time. Very polite, respectful and friendly. Efficient and professional. Gave good advice about safe use of fire. Will use again.
Customer in Greater London
Posted on 08/01/2024
, work completed 08/01/2024
Recommended
Highly recommended
We have been very impressed by SweepSmart. Communication has been great from the moment we booked. Tony called ahead to tell us he was on his way. He was courteous and tidy and kindly gave us a quick lesson on how best to light and use our woodburner. Would highly recommend.
Customer in Greater London
Posted on 18/12/2023
, work completed 18/12/2023
Recommended
Chimney sweep on a solid fuel stove
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire
Posted on 18/12/2023
, work completed 18/12/2023
Recommended
Very professional
What a wonderful job they have done made are old looking wood burning stove look and work like it was brand new Very professional and clean working considering the nature of there job highly recommend for all the work they have done so far again many thanks for the work
Customer in Greater London
Posted on 16/12/2023
, work completed 16/12/2023
Recommended
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London
Posted on 06/12/2023
(Reviewer did not use service)
Recommended
Log burner chimney sweep
Very efficient service with excellent communication before the job and on the day. The job itself was completed well within the agreed timeframe and left no mess.
Customer in Central Bedfordshire
Posted on 05/12/2023
, work completed 05/12/2023
Recommended
Excellent, thorough work
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London
Posted on 28/11/2023
, work completed 27/11/2023
Recommended
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London
Posted on 27/11/2023
(Reviewer did not use service)
Recommended
Sweeping woodburner stove
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Good Service
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Great service
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username)
Posted on 21/11/2023
, work completed 20/11/2023
Recommended
Efficient clean job.
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire
Posted on 21/11/2023
, work completed 21/11/2023
Recommended
Excellent service
We found SweepSmart to be courteous and thoroughly professional. Chimney was swept with a minimum of fuss and very efficiently.
Customer in Greater London
Posted on 11/11/2023
, work completed 10/11/2023
Recommended
Fast and professional service
Tony from Sweepsmart did a great job of cleaning and surveying our chimney. Communication from initial enquiry to job completion was first class. The job itself was completed on time and without any mess or dust in our lounge. Great Job!
Customer in Greater London
Posted on 11/11/2023
, work completed 10/11/2023
Recommended
SweepSmart chimney sweep
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire
Posted on 09/11/2023
, work completed 07/11/2023
Recommended
Highly Recommend!
This is the second time we have had a visit from SweepSmart, communication from booking to arriving to completing was great, keeping us informed all the way. Tony was a pleasure to meet and was quick, efficent and left the place as he found it! A trustworthy company who do a great job, thank you!
Customer in Greater London
Posted on 07/11/2023
, work completed 07/11/2023
Recommended
Good service
The chimney sweep arrived promptly and provided the service we required. He was polite and friendly, providing information as required. The appropriate coverings were laid to protect the floors and carpets. A good job completed with photos to explain what he had done. I received a receipt and certificate promptly. I recommend this company.
Customer in Greater London
Posted on 06/11/2023
, work completed 06/11/2023
Recommended
Excellent service
Friendly and efficient service from booking to tidying up....Safety checks carried out, advice given about the state of our fireplaces, chimneys and lack of carbon monoxide alarms and not a speck of soot left behind! Great to have 'before and after' photographs of the chimneys. Thoroughly recommended!
Customer in Greater London
Posted on 03/11/2023
, work completed 02/11/2023
Recommended
Super professional
Tony from Sweepsmart was great - very efficient, polite and did an excellent job. Would highly recommend this service.
Customer in Greater London
Posted on 02/11/2023
, work completed 02/11/2023
Recommended
Fantastic Service
I am very impressed by Adam and his service. From start to finish SweepSmart were excellent. Great communication, punctual, they gave a great time estimate for arrival that was not too wide. The report/certificate received was instant and very full and informative. Great value for money. I would highly recommend them and will definitely be using them again.
Customer in Hertfordshire
Posted on 01/11/2023
, work completed 01/11/2023
Recommended
Great service
Very fast and quick service will be using them from now on . Adam explained some things we didn't know about many thanks
Customer in Hertfordshire
Posted on 30/10/2023
, work completed 30/10/2023
Recommended
Excellent Chimney Sweep
I have used Sweepsmart for the last few years and have always been very pleased with the service. They let you know when they are close by and are very thorough in their work, even including photographs of flues in their report. I thoroughly recommend them.
Customer in Greater London
Posted on 25/10/2023
, work completed 25/10/2023
Recommended
Very good service
Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.
Customer in Greater London
Posted on 16/10/2023
, work completed 16/10/2023
Recommended
Good and Efficient
This is the second year we’ve used SweepSmart. Easy to book appointment- friendly staff. Good communication throughout - even a tracking system to see time due to arrive. Adam friendly and efficient. Good job overall. Would recommend.
Customer in Central Bedfordshire
Posted on 16/10/2023
, work completed 16/10/2023
Recommended
Great service again
3rd annual chimney sweep by Sweepsmart. Once again very pleased with the service from arranging the appointment to completion of the job by Tony- efficient, friendly, quick and clean. Will be using again next year.
Customer in Greater London
Posted on 05/10/2023
, work completed 05/10/2023
Recommended